Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest May 16, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 150 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2002 Dodge Stratus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
SteeringSuspension
Filed May 16, 2015
Crash reported
MY CAR HAS A BAD NOISE AND POPPING SOUND IN THE FRONT END. I WAS TURNING OUT OF MY MOMS DRIVEWAY WHEN MY FRONT PASSENGER TIRE COLLAPSED IN .. MY UPPER BALL JOINT BROKE . AFTER MY CAR WAS JACKED UP MY LOWER A ARM AND BALL JOINT WAS BROKE .. I REPLACED EVERYTHING . A WEEK LATER THE DRIVER SIDE BALL JOINT HAD TO BE REPLACED . MY CAR STILL MAKES A AWEFUL SOUND LIKE SOMETHING IS ABOUT TO BRAKE . SHOULD I REPLACE EVERY PART IN THE FRONT . CAUSE IT DANGEROUS FOR MYSELF AND MY CHILD .
NHTSA ID
10716802
Incident
May 6, 2015
Mileage
185,750 mi
AirbagsSteering
Filed Aug 27, 2014
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED THAT WHILE MAKING A TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
NHTSA ID
10628911
Incident
Aug 21, 2014
Mileage
78,000 mi
Steering
Filed Nov 3, 2006
Fire reported
FAX FWD LTR ON BEHALF OF CONSTITUENT , RE 2002 DODGE STRATUS THAT BLEW UP BECAUSE OF STEERING FLUID LEAKAGE. *TS THE MANFACTURE DENIED ANY RESPONSIBILTY FOR THE FAULURE. A YEAR LATER THE CONSUMER RECEIVED A RECALL REGARDING THE HIGH PRESSURE POWER STEERING HOSE, 06V001000. *NM
NHTSA ID
10173275
Incident
Aug 27, 2005
Steering
Filed Jul 27, 2006
THE FRONT TIE ROD ENDS ARE BOTH DEFECTIVE ON MY 2002 DODGE STRATUS. THE CAR HAS ONLY 53000 MILES ON THE ODOMETER, ALL OF WHICH WERE NORMAL DRIVING MILES. I DO NOT FEEL THAT THIS PART SHOULD FAIL AFTER SUCH A SHORT AMOUNT OF TIME. *JB
NHTSA ID
10163749
Incident
Jul 21, 2006
Mileage
53,000 mi
AirbagsBrakesSteering
Filed Mar 13, 2006
Crash reported1 injury reported
DT*: THE CONTACT STATED WHILE DRIVING 35MPH ON A WINDING ROAD, CURVING RIGHT, THE STEERING WHEEL JERKED AND THE VEHICLE TURNED LEFT. THE BRAKES SEEMED STIFF WHEN APPLIED. THE VEHICLE HIT A FENCE AND THE DRIVER SUSTAINED SEVERE INJURIES. THE AIRBAGS DID NOT DEPLOY, ALTHOUGH SEAT BELTS WERE WORN. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE AGENCY, BUT NO DETERMINATION WAS MADE AS TO WHY THE AIRBAGS FAILED TO DEPLOY. HOWEVER, THE INSURANCE AGENCY DID DETERMINE THE ACCIDENT MAY HAVE BEEN CAUSE BY A STEERING OR BRAKE PROBLEM.
NHTSA ID
10152598
Incident
Oct 8, 2005
Mileage
60,000 mi
Steering
Filed Apr 12, 2005
IN OR AROUND OCTOBER 2004 I TOOK MY CAR IN FOR IT'S 30,000 CHECKUP. I HAVE A 2002 DODGE STRATUS. I TOLD THE SERVICE TECHNICIAN THAT I HAD A "THUD" IN THE FRONT IN OF MY CAR. HE TOLD ME THAT IT WAS MY "FRONT SUSPENSSION". IT WAS FIXED, BUT WAS NOT NOTED ON MY INVOICE. A WHILE LATER I FELT THE SAME "THUD" EVERYTIME I TURNED THE CORNER OR TURNED MY STEERING WHEEL TO THE LEFT. SOMETIME IN JANUARY MY CHECK ENGINE LIGHT CAME ON. WELL, I TOOK IT TO THE DEALERSHIP TO FIND OUT WHAT WAS GOING ON WITH MY 2002 VEHICLE. NOW, MIND YOU, I PAID MY CAR OFF 10 MONTHS AFTER I PURCHASED IT FROM DODGE. ANYWAY, NOT ONLY DID I FEEL THAT I SHOULDN'T HAVE TO PAY FOR THE DIAGNOSTIC BUT I ALSO FEEL THAT CAR IS TOO NEW FOR THE "RACK & PENION" AND MY "EVAP SYSTEM" TO GO OUT. THEY TALKED ME INTO BUYING ANOTHER CAR THIS PAST WEEKEND,APRIL 9, 2005 BUT DECIDED TO RETURN THE CAR ON APRIL 11, 2005. THEY DIDN'T EVEN WANT TO COMPENSATE ME FOR MY CAR BEING A "LEMON" AS THE SALESPERSON DEEMED MY CAR TO BE EXCEPT FOR TRADE MY CAR FOR $6,000.00 AND HAVE PAYMENTS, AGAIN, OF $275.74 FOR 71 MONTHS. I DON'T THINK THAT'S FAIR. FOR ONE, MY CAR IS PAID OFF AND TWO MY CAR IS TOO NEW FOR IT TO HAVE THESE KIND OF PROBLEMS. I WANT TO KNOW IF THERE'S BEEN ANY RECALLS OR PROBLEMS ON THE 2002 DODGE STRATUS'. *AK
NHTSA ID
10116821
Incident
Jan 22, 2005
Steering
Filed Dec 11, 2004
I WAS DRIVING ALONG THE ROAD AND THE REAR DRIVERS SIDE UPPER BALL JOINT SEPARATED AND THE CAR STARTED SWAYING. LUCKILY I WAS ON A SIDE ROAD WHERE THE SPEED LIMIT WAS 30 MPH AND NOTHING SERIOUS HAPPENED, BUT IF I HAD BEEN TRAVELING DOWN THE INTERSTATE OR OTHER MAJOR HIGHWAY MY FAMILY AND I COULD HAVE BEEN SERIOUSLY HURT OR EVEN KILLED. I HAD THE CAR REPAIRED AT DARLINGS AUTO SALES IN ELLSWORTH MAINE THEY HAVE THE EXACT DATE IT HAPPENED AND REPAIR INFO IF YOU NEED IT. THEY CONTACTED CHRYSLER TO SEE IF IT WAS COVERED OR NOT. I AM NOT SURE IF THEY DID OR NOT AS I PURCHASED EXTENDED WARRANTY WHEN I PURCHASED THE CAR ( IT IS A 2002 DODGE STRATUS) THE CAR HAD JUST OVER 36000 MILES WHEN THIS HAPPENED. I WOULDN'T HAVE THOUGHT MUCH ABOUT IT BUT I WAS WATCHING TV AND THEY WAS SHOWING THE DODGE DURANGO AND DAKOTA HAVING THE SAME THING HAPPENING. *JB
NHTSA ID
10102669
Incident
Nov 7, 2004
Mileage
360,152 mi
BrakesSteeringSuspension
Filed Jul 2, 2003
MY CAR MAKES A LOUD CLICKING/GRINDING NOISE WHILE APPLYING THE BRAKES AND TURNING. I HAVE HAD THE STEERING RACK REPLACED, THE UPPER AND LOWER CONTROL ARMS REPLACED TWICE, THE BALL JOINTS REPLACED TWICE, THE CONTROL ARM BRACKET REPLACED, THE SWAY BARS REPLACED. THE NOISE STOPPED AFTER THE BRACKET WAS REPLACED BUT CAME BACK AFTER A MONTH. THIS CAR HAS BEEN IN SEVEN TIMES WITH NO RESOLVE.*AK
NHTSA ID
10025289
Incident
Jun 20, 2003
Mileage
4,600 mi
Steering
Filed Jan 6, 2003
WHEN CONSUMER IS MAKING A TURN, THE VEHICLES' STEERING WHEELS MAKES A LOUD NOISE. VEHICLE WAS SERVICED BY A DEALERSHIP WHO INDICATED THAT THE POWER STEERING WAS LEAKING FUEL, AND PARTS ARE ON BACK OTHER, CAUSE THIS IS A COMMON PROBLEM.
NHTSA ID
10002145
Incident
Nov 29, 2002
Mileage
30,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own