RoadVitals

2011 Ducati Diavel

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Feb 11, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Aug 15, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2011 Ducati Diavel, most frequently naming the electrical, engine and exterior lighting categories. 3 safety recalls have been issued covering this model year; and 34 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical240.0%
  • Engine240.0%
  • Exterior lighting120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V413000

STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND

Aug 15, 2011
919 units potentially affected
The defect: DUCATI IS RECALLING CERTAIN MODEL YEAR 2011 DIAVEL MOTORCYCLES MANUFACTURED FROM MAY 18, 2010, THROUGH JUNE 13, 2011. THE SIDE STAND WAS MANUFACTURED WITH INSUFFICIENT MATERIAL IN THE PIVOT AREA.
The risk: THIS COULD RESULT IN THE POSSIBLE BENDING AND BREAKAGE OF THE SIDE STAND IN THE PIVOT AREA ALLOWING THE MOTORCYCLE TO FALL OVER POSSIBLY RESULTING IN INJURY TO THE RIDER OR OTHERS NEAR THE MOTORCYCLE.
The remedy: DUCATI WILL NOTIFY OWNERS, AND AUTHORIZED DEALERS WILL REPLACE THE SIDE STAND AND PIVOT BOLT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 20, 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696 OR GO TO THEIR WEBSITE AT WWW.DUCATI.COM.
DUCATI NORTH AMERICAManufacturer number RCL-11-003View on NHTSA.gov
11V336000

EQUIPMENT

Jun 27, 2011
964 units potentially affected
The defect: DUCATI IS RECALLING CERTAIN MODEL YEAR 2011 DIAVEL MOTORCYCLES MANUFACTURED FROM SEPTEMBER 23, 2010, THROUGH MAY 12, 2011. THE BRASS INSERTS INSTALLED IN THE CHAIN GUARD MAY DEFORM OVER TIME, RESULTING IN THE POSSIBLE LOOSENING OF THE LICENSE PLATE HOLDER RETAINING SCREWS ON THE REAR SWING-ARM. THIS SITUATION COULD CAUSE THE LICENSE PLATE HOLDER TO BECOME LOOSE DURING NORMAL OPERATION OF THE MOTORCYCLE.
The risk: LOOSENING OF THE LICENSE PLATE HOLDER COULD INTERFERE WITH THE MOTORCYCLE'S REAR WHEEL ROTATION AND THEREBY INCREASE THE RISK OF A CRASH.
The remedy: DUCATI DEALERS WILL REPLACE THE CHAIN GUARD WITH AN UPDATED VERSION, MANUFACTURED WITH STEEL INSERTS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 27, 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
DUCATI NORTH AMERICAManufacturer number RCL-11-002View on NHTSA.gov
11V253000

STEERING

Apr 21, 2011
1,051 units potentially affected
The defect: DUCATI IS RECALLING CERTAIN MODEL YEAR 2010-2011 MULTISTRADA 1200, AND MODEL YEAR 2011, DIAVEL MOTORCYCLES. THE ELECTRONIC STEERING LOCK MAY FAIL TO DISENGAGE DURING THE MOTORCYCLE "KEY-ON" PROCESS. THIS HAS BEEN LINKED DIRECTLY TO A CERTAIN REVISION OF THE HANDS FREE DEVICE SOFTWARE. IT COULD RESULT IN A SITUATION WHERE THE MOTORCYCLE'S ENGINE MIGHT START WHILE THE STEERING LOCK IS STILL ENGAGED. A RIDER COULD START THE MOTORCYCLE AND ATTEMPT TO RIDE AWAY WHILE THE STEERING IS STILL LOCKED.
The risk: THE RIDER COULD EXPERIENCE THE INABILITY TO STEER INCREASING THE RISK OF LOW SPEED TIP-OVER OR COLLISION, THUS INCREASING THE POTENTIAL FOR INJURY TO THE RIDER.
The remedy: THE DEALER WILL UPDATE THE SOFTWARE OF THE HANDS FREE CONTROL UNIT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
DUCATI NORTH AMERICAView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Feb 11, 2012

MY 2011 DIAVEL CONTINUES TO STALL INTERMITTENTLY, ALWAYS WHILE DEPRESSING THE CLUTCH LEVER AS I INTENT TO SLOW DOWN OR STOP (CLOSED THROTTLE). PRESENTLY MY MOTORCYCLE HAS 9562 MILES, IS 9 MONTHS OLD. OVER THIS PERIOD OF TIME THIS PROBLEMS HAS HAPPENED AT LEAST 20 TO 30 TIMES (2 TO 3 TIMES PER MONTH). I HAVE WRITTEN TO DUCATI CUSTOMER SERVICE, BUT DID NOT RECEIVE ANY REPLY. INTERESTINGLY, THE PROBLEM APPEARS TO BE ELECTRICAL IN NATURE, AND WHAT IS MORE ODD IS THAT FOR ME, MOST, IF NOT ALL STALLS HAVE OCCURRED AT NIGHT, WHEN THE HEADLIGHTS ARE RUNNING, SO NOT ONLY DOES THE LOSS OF ENGINE POWER IS OF CONCERN, BUT THE FACT THAT IT IS ACCOMPANIED BY THE LOSS OF VISIBILITY (LIGHTS) TO OTHER VEHICLES AROUND ME, AS MY TAIL LIGHTS AND HEAD LIGHTS GO OFF UNTIL I RESTART THE ENGINE. ANOTHER INTERESTING FACT IS THAT I HAVE ALSO EXPERIENCED A HALF DOZEN NEAR STALLS, WHERE WHILE THE ENGINE DOES NOT STALL, MY HEADLIGHTS MOMENTARILY FLICKER (GO OFF AND THEN BACK ON) WHEN I DEPRESSED THE CLUTCH IN ORDER TO DOWN SHIFT. HENCE MY SUSPICION THAT THE PROBLEM MAY ELECTRICAL IN NATURE. *TR

NHTSA ID
10447477
Incident
Jun 11, 2011
Mileage
500 mi
ElectricalEngine
Filed Nov 25, 2011

THE MOTORCYCLE HAS STALLED FOUR TIMES IN THE LAST 5 MONTHS. TYPICALLY STALLS WHEN DOWN-SHIFTING. THE LAST TIME IT STALLED, I WAS WEAVING THROUGH TRAFFIC AND WHEN THE BIKE STALLED, THERE WAS A CAR RIGHT ON MY REAR (SCARED ME TO DEATH) - LUCKILY I WAS ABLE TO STEER INTO THE MEDIAN (AND THERE WAS NO OBSTACLES IN THE MEDIAN). I'VE ASKED MY DEALER TO LOOK INTO IT. THEY HAVE NOT BEEN ABLE TO REPRODUCE THE PROBLEM. I AM NOT THE ONLY ONE HAVING THIS PROBLEM. THERE IS A FORUM WITH 23 PAGES OF THREADS ON THIS TOPIC. ALSO, DUCATI HAD A RECALL ON THE MULTISTRADA FOR THE SAME ISSUE. THE MULTISTRADA IS THE SAME ENGINE AS THE DIAVEL. *TR

NHTSA ID
10437281
Incident
Sep 1, 2011
Mileage
100 mi
Engine
Filed Aug 28, 2011

ENGINE CUTS OUT ( STALLS ) ON HIGHWAY IN 6TH GEAR, WHEN CLUTCH IS PULLED IN AND THROTTLE IS CLOSED. THIS PROBLEM HAPPENS INTERMITTANTLY AND WITHOUT WARNING. *TT PLEASE SEE THIS LINK, THERE ARE MANY OTHERS HAVING THE SAME PROBLEM. HTTP://WWW.DIAVEL-FORUM.COM/INDEX.PHP?/TOPIC/377-DIAVEL-STALLING/

NHTSA ID
10422296
Incident
Aug 14, 2011
Mileage
589 mi
Exterior lighting
Filed Jul 25, 2011

TL* THE CONTACT OWNS A 2011 DUCATI DIAVEL. THE CONTACT STATED THE BOLTS THAT HOLD THE REAR TAIL LIGHT ASSEMBLY IN PLACE CAME LOOSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND A REPLACEMENT ASSEMBLY WAS ORDERED. THE DEALER DID NOT SAY WHAT MAY HAVE CAUSED THE BOLTS TO FAIL. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK BECAUSE THE LIGHT ASSEMBLY RESTED ON THE TAIL PIPE AND MELTED. THE FAILURE AND CURRENT MILEAGE WAS 400. LIGHTS ASSEMBLY HELD TO BIKE BY WIRES ONLY. UPDATED 09/29/2011 *LN *TR

NHTSA ID
10415077
Incident
May 12, 2011
Mileage
400 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRV-SRB-24-001

SUSPENSION

Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.

TTB-23-001 rev14

SEATS; SERVICE BRAKES; WHEELS

Tips & Tricks Summary Rev. 14 Summary: Applicability: Availability and characteristic of Akrapovic Racing Exhaust Part no. 96482291AA for the Multistrada V4 Rally. Abnormal play of passenger seat, and squeak coming from the front wheel when moving the motorcycle for the Diavel, and slight front end vibrations when braking at low speeds on the DesertX.

TTB-23-001R10

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; SERVICE BRAKES, HYDRAULIC; STRUCTURE

Tips & Tricks Summary Rev. 10 Summary. water radiator electric fan motors replacement, BBS fuse replacement and BBS software updates for the Diavel; new brake fluid reservoir bracket part number for the Panigale; water pump gear oil seal deficiency, and modifying the tightening torque of the foot peg holder plate and stand support fixing screws for a all models.

TTB-23-001R09

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE; SEATS; VEHICLE SPEED CONTROL

Tips and Tricks Revision 9 Summary. Front fork leg seal indication, fuel tank filler plug improvements, and DQS error code information for the Multistrada; rider seat cover creases for the Diavel; timing layshift seal removal and water pump gear oil seal deficiency for a all models.

SRV-SRB-23-036

SERVICE BRAKES, HYDRAULIC

Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correctly bleed the front brake system of the various Ducati models. This bulletin further refers the reader to an attached diagnosis guide. The referenced guide/annex is available to NHTSA upon request.

SRV-SRB-23-037

ENGINE AND ENGINE COOLING; POWER TRAIN

Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-SRB-20-050 published on 11/24/2020. It provides dealers and service managers additional final drive chain care to ensure optimum performance and longevity for the chain. this includes cleaning, lubricating, inspecting and tension guidelines.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ducati Diavel by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000—
2023010—
2022000—
2021000—
2020301—
2019001—
2018101—
2017101—
2016301—
2015601—
2014201—
2013211—
2012511—
2011Viewing430—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.