Suspension
Filed Mar 9, 2011
TL* THE CONTACT OWNS A 1995 EAGLE TALON. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN FRONT DRIVER SIDE BALL JOINT FRACTURED AND CAUSED THE WHEEL TO SEPARATE FROM THE VEHICLE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE DRIVER SIDE AXLE AND BALL JOINTS WOULD NEED REPLACING. THE AXLE AND BALL JOINTS WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,801. THE VIN WAS UNAVAILABLE. UPDATED 04/12/11*LJ UPDATED 07/11/11
- NHTSA ID
- 10387005
- Incident
- Jan 10, 2011
- Mileage
- 57,801 mi
Suspension
Filed Nov 13, 2007
TL*THE CONTACT OWNS A 1995 EAGLE TALON. WHILE DRIVING 10 MPH, THE FRONT DRIVER SIDE OF THE VEHICLE DROPPED TO THE GROUND. THE MECHANIC STATED THAT THE DRIVER SIDE CONTROL ARM AND BALL JOINT FAILED. THE MECHANIC MADE THE REPLACEMENT. APPROXIMATELY THREE MONTHS LATER, THE CONTACT HEARD A SCREECHING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE MECHANIC STATED THAT THE FRONT PASSENGER SIDE CONTROL ARM AND BALL JOINT SHOULD BE REPLACED. AS OF NOVEMBER 13, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THERE IS A RECALL FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN ID NUMBER 00V421002); HOWEVER, THE DEALER STATED THAT THE RECALL WORK HAD ALREADY BEEN PERFORMED. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 95,895.
- NHTSA ID
- 10208775
- Incident
- Aug 1, 2007
- Mileage
- 85,000 mi
Suspension
Filed Sep 27, 2005
I OWN A 95 EAGLE TALON AND BROUGHT IT TO PRO JEEP EAGLE IN EARLY SUMMER. THE STAFF REPLACED THE DRIVERS SIDE BUT STATED THE PASSENGER SIDE WAS NOT IN NEED FOR REPLACEMENT. I DISAGREED. THIS MORNING AS I PULLED OUT OF MY DRIVEWAY AND INTO THE STREET, BEFORE GETTING 100 FEET MY FRONT END FELL TO THE GROUND. THE BALL JOINT BROKE. I CALLED THE DEALERSHIP AND THEY SAID THEY WERE NOT RESPONSIBLE, AGAIN I DISAGREED. THIS COULD HAVE BEEN A WRONGFUL DEATH. AUTO RECALL DATE: APR 05, 1999 VEHICLE COMPONENT: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. *JB
- NHTSA ID
- 10137919
- Incident
- Sep 23, 2005
- Mileage
- 150,000 mi
Suspension
Filed Apr 14, 2005
I WANT TO COMPLAIN ABOUT THE UNREASONABLE DAMAGE DUE TO EXTERIOR RUST FORMING IN A STRESS-BEARING AREA OF MY 1995 EAGLE TALON. SPECIFICALLY, THE RIGHT-FRONT MOUNTING POINTS FOR THE STRUT AND UPPER 'A' ARM HAVE RUSTED INTO NON-EXISTENCE. THERE IS VERY LITTLE RUST ON OTHER PARTS OF THE AUTOMOBILE. *AK
- NHTSA ID
- 10117882
- Incident
- Apr 14, 2005
- Mileage
- 146,414 mi
Suspension
Filed Dec 1, 2004
WHILE DRIVING 40 MPH CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. SUDDENLY, VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE FRONT PASSENGER UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK
- NHTSA ID
- 10101974
- Incident
- Jun 20, 2004
Suspension
Filed Oct 5, 2004
WHILE DRIVING BALL JOINT BROKE. *BF RECALL# 00V421002. THE PREVIOUS OWNER HAD TAKEN THE VEHICLE FOR THE RECALL BUT WAS TOLD THAT NOTHING WAS WRONG WITH THE VEHICLE. THE CONSUMER WAS INFORMED THAT THE RECALL COULD NOT BE COMPLETED BECAUSE THE VEHICLE HAD BEEN LOWERED. THE CONSUMERS SON WAS DRIVING THE VEHICLE WHEN THE BALL JOINT DETACHED AT 20 MPH. *SC *JB
- NHTSA ID
- 10095401
- Incident
- Oct 1, 2004
Suspension
Filed Apr 7, 2004
THE TOP OF MY SHOCK TOWERS IN MY ENGINE COMPARTMENT ARE ALMOST RUSTED. IT IS BEGINNING TO CRACK AND CHIP ALONG THE OUTSIDE EDGE. IF I PUSHED HARD ENOUGH I COULD PUT MY FINGER THRU IT. IF IT CONTINUES AT THIS PACE MY VEHICLE WILL BE UNSAFE TO DRIVE WITHIN A YEAR. YOU CAN ALSO SEE IT BEGINING TO BOW INWARD MAKING ME FEEL UNSAFE TO DRIVE MY VEHICLE.*AK
- NHTSA ID
- 10065727
- Incident
- Aug 1, 2003
Suspension
Filed Apr 1, 2004
WHILE DRIVING 60 MPH LEFT FRONT COLLAPSED. THIS FORCED THE DRIVER TO PULL OFF THE ROAD. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT LOWER BALL JOINTS FAILED. *AK
- NHTSA ID
- 10065413
- Incident
- Mar 10, 2004
Suspension
Filed Mar 31, 2004
WHILE DRIVING 65 MPH A LOUD NOISE WAS HEARD COMING FROM THE REAR.CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK
- NHTSA ID
- 10065389
- Incident
- Mar 31, 2004
Suspension
Filed Dec 8, 2003
TWO YEARS AGO LOWER LATERAL ARM BALL JOINT WAS REPLACED UNDER A RECALL. ON 11/29/2003, THE LOWER LATERAL ARM BALL JOINT SEPARATED, CAUSING THE LEFT FRONT TIRE TO DETACH FROM THE VEHICLE. DRIVER LOST CONTROL OF THE VEHICLE AND HIT ANOTHER VEHICLE. *AK
- NHTSA ID
- 10050223
- Incident
- Nov 29, 2003
- Mileage
- 140,000 mi
Suspension
Filed Nov 5, 2003
THE OWNER SAID THE DEALERSHIP WOULD NOT HONOR A RECALL FOR THE LOWER BALL JOINT. *NLM AS THE CONSUMER WAS DRIVING THE VEHICLE, IT HAD COME TO A SUDDEN STOP. IT WAS DISCOVERED THE RIGHT LOWER BALL JOINT HAD SEPARATED. THE DEALERSHIP CONFIRMED THAT THE RIGHT LOWER BALL JOINT HAD SEPARATED AND THE LEFT LOWER BALL JOINT SHOWED WEAR. NO REPAIRS HAVE BEEN MADE. *SCC *JB
- NHTSA ID
- 10042257
- Incident
- Sep 30, 2003
- Mileage
- 110,000 mi
Suspension
Filed Oct 1, 2003
I OWN A 1995 EAGLE TALON WHICH HAS A SAFETY RECALL, NHTSA CAMPAIGN NUMBER: 00V421002. I WAS NOT NOTIFIED OF THE RECALL BY THE MANUFACTURER. THE RECALL WAS DISCOVERED WHEN THE LOWER BALL JOINT SEPERATED AS I WAS DRIVING THE VEHICLE. FORTUNATLEY THERE WAS NO ACCIDENT. THE DEALER WILL NOT REPLACE THE RIGHT BROKEN BALL JOINT WITH THE NEWLY DESIGNED LATERAL ARM BALL JOINT FREE OF CHARGE. THE BALL JOINT I HAVE REFERRED TO IS THE ORIGINAL EQUIPMENT WHICH WAS INSTALLED ON THE VEHICLE AT THE TIME OF DELIVERY TO THE FIRST PURCHASER. THE DEALERSHIP ALSO STATED THAT THE LEFT BALL JOINT IS ALSO DEFECTIVE AND UNSAFE AND NEEDS TO BE REPLACED WITH THE NEWLY DESIGNED LATERAL ARM BALL JOINT. THEIR REASON FOR NOT COMPLYING WITH THE RECALL FREE OF CHARGE IS THAT THE VEHICLE HAD BEEN LOWERED. THE LOWERING OF THE VEHICLE DID NOT INVOLVE THE REPLACEMENT OR ALTERATIONS MADE ON THE BALL JOINT LATERAL ARM IN ANY WAY AND DOES NOT MAKE THE VEHICLE MORE DIFFICULT TO REPAIR. IT DOES NOT CHANGE THE FACT THAT THE LOWER LATERAL ARM BALL JOINT IS DEFECTIVE AND UNSAFE. THE MANUFACTURER DID NOT COMPLY WITH FEDERAL REGULATION 49 CFR PART 577 REQUIRING NOTIFICATION TO PURCHASERS OF SAFETY RECALLS. (CHRYSLER HAS MY OWNER INFORMATION ON FILE.) TITLE 49 OF THE USC STATES THE MANUFACTURER IS RESPONSIBLE TO REPLACE FREE OF CHARGE, ANY SAFETY- RELATED DEFECT OF AN ITEM OF ORIGINAL EQUIPMENT. THANK YOU. *LA
- NHTSA ID
- 10041021
- Incident
- Sep 25, 2003
Suspension
Filed Aug 1, 2003
THE DEALERSHIP ONLY REPLACED THE RIGHT SIDE BALL JOINT UNDER RECALL 00 V 421 002, BUT THE LEFT BALL JOINT ALSO FAILED. *AK WHILE IN MOTION THE BALL JOINT SEPARATED. THE LEFT FRONT TIRE LOCKED UP, THE AXLE BROKE, AND THE VEHICLE SKIDDED INTO A DITCH. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED THE RECALL (#00V421002) BEFORE, WHERE THEY ONLY REPLACED THE RIGHT BALL JOINT. THE DEALERS NEGLIGENCE WAS THE CAUSE OF THE PROBLEM. *SCC *JB
- NHTSA ID
- 10026637
Body & structureElectricalEngine+2 more
Filed Apr 23, 2003
THE CONSUMER HEARD A LOUD NOISE AND FOUND LARGE AMOUNTS OF NUTS AND BOLTS ROLLING BACK AND FORTH ON BOTH PANELS IN THE TRUNK. BOTH PANELS WERE REPLACED IN THE REAR SEAT AREA. THE ENGINE STALLED, THERE WAS WHITE SMOKE COMING OUT OF THE EXHAUST BADLY. THE CHAIN BOLT VALVE, TIMING COVER, TIMING BELT, TIMING CHAIN/BELT, THE BALANCE SHAFT BOLT, AND THE FRONT AND REAR STRUTS WERE REPLACED. A NEW OIL PAN WAS PLACED IN THE VEHICLE. THE VEHICLE IDLED ABNORMALLY AND LOST POWER. THE VEHICLE NEEDED A NEW BATTERY, AND A LEFT FRONT HEADLIGHT ASSEMBLY. THERE WAS A KNOCKING ISSUE WHEN GOING OVER BUMPS. MR SCC *JB
- NHTSA ID
- 10015748
- Incident
- Sep 19, 2000
Suspension
Filed Apr 21, 2003
WHILE DRIVING AT 35 MPH THE RIGHT LOWER BALL JOINT FELL APART. THE DEALER WAS NOTIFIED. *NLM
- NHTSA ID
- 10017298
- Incident
- Apr 21, 2003
Suspension
Filed Apr 19, 2003
MY COMPLAINT IS IN REGARDS TO A SERIOUS DEFECT/CRASH HAZARD IN SUSPENSION: FRONT:CONTROL ARM: LOWER BALL JOINT DEFECT THAT HAS BEEN RECALLED (ID 00V421002, DEC 15, 2000) LAST WEEK MY DAUGHTER HAD JUST GOT OFF THE INTERSTATE AND HER RIGHT FRONT BALL JOINT BROKE COMPLETELY OFF WITH NO WARNING OR SIGN OF WEAR. THIS ALSO CAUSED THE AXLE TO PULL AWAY COMPLETELY. I GOT THE CAR FIXED, AND BELIEVE IT OR NOT THE LEFT SIDE LET GO TODAY, AGAIN JUST AS SHE GOT OFF THE INTERSTATE ON HER WAY HOME FROM SCHOOL. A YEAR AGO OR SO WE HAD THEM CHECKED BECAUSE OF THE RECALL AND THEY SAID THEY WERE OK. I THINK THEY WERE DEFECTIVE FROM THE START. BALL JOINTS SHOULD NOT HAVE A TRAUMATIC FAILURE LIKE THIS WITH NO WARNING OR SIGN OF WEAR. THIS IS A SERIOUS PROBLEM WHICH NEEDS TO BE TAKEN CARE OF IMMEDIATELY BEFORE SOME ONE GETS HURT. I ALSO FEEL THAT THE MANUFACTURE SHOULD BE RESPONSIBLE FOR MY COSTS WHICH HAVE NOW TOTALED ABOUT $800. PLEASE HELP ME IN THIS MATTER AND LET ME KNOW WHO ELSE I SHOULD BE TALKING TO. I AM NOT GOING TO LET THIS ONE SLIDE BY. *JB
- NHTSA ID
- 10016190
- Incident
- Apr 18, 2003
- Mileage
- 130,000 mi
Suspension
Filed Mar 16, 2003
I OWNED A 1995 EAGLE TALON THAT I TOOK IN TO THE CHRYSLER DEALER TO INSPECT A BALL JOINT RECALL AND INSPECT A BELT. THEY SAID THE BALL JOINT WAS OK AND FIXED THE BELT PROBLEM. ABOUT 3 MONTHS LATER I WAS TURNING INTO A GAS STATION AND THE VEHICLES BALL JOINT FELL OFF. IM NOT SURE OF THE DATE OF INCIDENT SOP I ENTERED A GENERIC DATE. I SOLD THE VEHICLE OVER A YEAR AGO BUT I FORGOT TO SUBMIT THIS INVESTIGATION TO YOUR DEPT. PLEASE LOOK INTO THIS BECAUSE THERE MECHANICS DON'T KNOW WHAT'S GOING ON AND THE "INVESTIGATIONS SPECIALIST" DID NOT EVEN LOOK AT THE CAR BECAUSE IT WAS NOT CONVENIENT FOR HIM HE STATED. I COULD OF DIED IF THIS HAPPENED AT AN INTERSECTION WHERE I WAS CROSSING I COULD OF KILLED SOMEONE OR MYSELF. OR IF I WAS TRAVELING FASTER THAN 10-15 MPH IT COULD OF BEEN MUCH MORE SERIOUS THAN WHAT IT WAS. PROPERTY DAMAGED WAS OCCURRED ONLY ON MY CAR. THE CRASH WAS NOT WITH ANOTHER VEHICLE BUT ME SLIDING INTO A CURB. ANOTHER DEALER FIXED THE DAMAGE FREE OF CHARGE BUT I HAD TO FIGHT CHRYSLER TO PAY FOR MY BROKEN FOG LIGHT. *NLM
- NHTSA ID
- 10010535
- Incident
- Oct 1, 2001
Suspension
Filed Feb 18, 2003
I HAVE HAD BOTH THE LEFT AND RIGHT SPINDLE (KNUCKLE ASSY) WEAR OUT ON MY CAR. AFTER TALKING TO DEALER THIS IS NOT AN UNCOMMON EVENT. AFTER LOOKING AT THE SPINDLE IT LOOKS TO ME THAT IF THIS THING BREAKS WHILE I'M DRIVING THERE IS GOING TO BE SOME SORT OF LOSE OF CONTROL. WHILE DRIVING I HAVE EVEN NOTICED THAT MY CAR WOULD START TO DRIFT OUT OF THE LANE BECAUSE OF THE LOSE SPINDLE.
- NHTSA ID
- 10007727
- Incident
- Feb 14, 2003
- Mileage
- 104,400 mi
Suspension
Filed Jan 24, 2003
CONSUMER STATED DEALER HAS HAD VEHICLE IN SHOP FOR SOME TIME FOR REPAIR FOR BALL JOINTS. DEALER HAS NOT PERFORMED REPAIR. PLEASE PROVIDE FURTHER INFORMATION. TS
- NHTSA ID
- 10004564
Suspension
Filed Dec 26, 2002
RECALL FOR LOWER LATERAL ARM BALL JOINT. PRIOR TO THE RECALL THE CONSUMER PAID OVER $500.00 TO HAVE THE WORK DONE, HOWEVER THE CONSUMER ONLY RECEIVED $163.27 AS A REFUND. *JB NAR 1/21/2003
- NHTSA ID
- 10004725
- Incident
- Dec 2, 2002
Suspension
Filed Sep 18, 2002
CONSUMER WAS INVOLVED IN AN ACCIDENT THAT POSSIBLY CAUSED BY FAULTY BALL JOINTS. AFTER ACCIDENT, CONSUMER RECEIVED RECALL NOTICE 00V421002 RELATING TO BALL JOINTS. CONSUMER IS REQUESTING POSSIBLE REIMBURSEMENT FOR LOSS OF VEHICLE. *TT
- NHTSA ID
- 567510
- Incident
- Apr 1, 2001
Interior & seatsExterior lightingSuspension+1 more
Filed Jan 29, 2002
*YH
- NHTSA ID
- 564159
Suspension
Filed Oct 4, 2001
THE CONSUMER HAD RECEIVED SAFETY RECALL ON LOWER LATERAL ARM BALL JOINTS, BUT THE DEALER DELAYED FIXING THE VEHICLE BECAUSE, PARTS WERE NOT AVAILABLE AND THE ORDERED PARTS WERE NOT RECEIVED ON TIME. *YH
- NHTSA ID
- 563612
Suspension
Filed Aug 31, 2001
THE VEHICLE WAS TAKEN IN FOR CURRENT RECALL ON BALL JOINT BOOT ON 3/16/01. DEALER REPORTED PART WAS ON NATIONAL BACK ORDER AND COULD TAKE UP TO ONE YEAR TO GET PART. I DONT FEEL THE RECALL LETTER READS INDICATES THE URGENCY NOR THE SERIOUSNESS OF NOT GETTING THE VEHICLE REPAIRED IMMEDIATELY. AS OF 3/16/01 THE LEFT BALL JOINT HAD NO PROBLEM WITH BOOT WHEN INSPECTED ALTHOUGH THE RIGHT BOOT HAD CRACKED. THE LEFT BALL JOINT WAS THE ONE THAT SEPARATED CAUSING THE ACCIDENT. THE RECALL IS FOR INSPECTION OF BOOT AND REPLACEMENT IF NEEDED. I AM GLAD I WASN'T DOING 65 MPH WITH MY FAMILY IN THE VEHICLE. MAYBE CHRYSLER SHOULD RETHINK THERE MOTIVE FOR INSPECTION AND REPLACEMENT AS NECESSARY AND REPLACE THE ALL BEFORE SOMEONE LOSES THEIR LIFE.
- NHTSA ID
- 751461
- Incident
- Aug 22, 2001
Suspension
Filed Jul 23, 2001
PRIOR TO RECALL, WHILE MAKING A TURN, THE LOWER ARM BROKE, CAUSING THE PASSENGER SIDE OF THE CAR TO FALL TO THE GROUND, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPAIRS DUE TO THE OCCURENCE HAPPENING PRIOR.*YD
- NHTSA ID
- 562203
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.