RoadVitals

2004 East Manufacturing Pup

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Mar 15, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2004 East Manufacturing Pup. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

TRAILER HITCHES

Mar 15, 2007
443 units potentially affected
The defect: ON CERTAIN DOUBLE PULL BEHIND SEMI-TRAILERS WITH ROLLER CIRCLE CONVERTER DOLLY LOCKS, THE SNAP RING THAT SUSPENDS THE DOLLY LOCK PIN MAY DISLODGE ALLOWING THE PIN TO INADVERTENTLY ENGAGE IN THE DOLLY LOCK TUBE.
The risk: THE TRACTOR/TRAILER COMBINATION COULD EXPERIENCE HANDLING PROBLEMS INCLUDING TIPPING OVER OF THE TRACTOR/TRAILER COMBINATION INCREASING THE RISK OF A CRASH AND INJURIES.
The remedy: DEALERS WILL CHANGE OUT THE EXISTING DOLLY LOCK PIN WITH THE SNAP RING AND WILL REPLACE IT WITH A NEW DOLLY LOCK PIN ASSEMBLY WITH A MACHINED SHOULDER FREE OF CHARGE. THE RECALL BEGAN ON MAY 31, 2007. OWNERS MAY CONTACT EAST AT 330-325-9921.
EAST MANUFACTURING CORP.View on NHTSA.gov

SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE

Feb 5, 2004
913 units potentially affected
The defect: ON CERTAIN TRAILERS EQUIPPED WITH THE SEALCO 508 RUBBER BAND CHECK VALVE THAT IS USED ON THE 110502 BRASS CONTROL PORT CAP ASSEMBLY WHICH IS INSTALLED IN THE CONTROL PORT OF SEALCO'S 11050, 110700 AND 110800 SPRING BRAKE CONTROL VALVES MAY DEVELOP A HOLE.
The risk: THIS CAN ALLOW ALLOWING SUPPLY AIR TO ESCAPE BACK OUT THE CONTROL LINE EXHAUSTING AT EITHER THE FOOT VALVE IN THE TRACTOR OR ANY TRACTOR IN-LINE QUICK RELEASE VALVE.
The remedy: SEALCO WILL PROVIDE A SERVICE BULLETIN AND THE 110502 REPLACEMENT CAP ASSEMBLIES TO CUSTOMERS FREE OF CHARGE. OWNERS SHOULD CONTACT SEALCO AT 1-602-253-1007 OR EAST MANUFACTURING AT 1-330-325-9921.
EAST MANUFACTURING CORP.View on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM

Feb 5, 2004
1,028 units potentially affected
The defect: ON CERTAIN DROP DECK, FLATBED, FRAMELESS, FRAME TYPE, PUP, UNLOADER, AND DOLLY TRAILERS EQUIPPED WITH WEBB WHEEL PLATINUM SERIES BRAKE DRUMS, THESE BRAKE DRUMS COULD CRACK ON THE BRAKING SURFACE.
The risk: THIS COULD RESULT IN REDUCTION OR COMPLETE LOSS OF BRAKING WHICH COULD RESULT IN A VEHICLE CRASH.
The remedy: WEBB WHEEL WILL INSPECT AND REPLACE THE BRAKE DRUMS. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WEBB WHEEL AT 1-800-633-3256 OR EAST 1-888-405-3278.
EAST MANUFACTURING CORP.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

East Manufacturing Pup by model year
YearComplaintsRecallsInvestigationsIssue Index
2006010
2005010
2004Viewing030
2003040
2002040
2001030
2000030
1999030
1998030
1997010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.