RoadVitals

2015 Eldorado Amerivan 10

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 2, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2015 Eldorado Amerivan 10. 3 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V363000

SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:SPRINGS/BAGS

Jun 2, 2017
240 units potentially affected
The defect: ElDorado Mobility is recalling certain 2010-2017 Amerivan in heavier duty cycles or with higher mileage that the Suspension Air Bag does not meet current integrity standards. The rear suspension air bags may fail unexpectedly.
The risk: A loss of rear suspension from air bag failure can adversely affect the control of the vehicle, increasing the risk of a crash.
The remedy: ElDorado Mobility will inspect and repair the rear suspension air bags, free of charge. The recall began on August 14, 2017. Owners may contact ElDorado Mobility customer service at 1-866-392-6300.
Eldorado MobilityView on NHTSA.gov
16V441000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Jun 16, 2016
285 units potentially affected
The defect: Eldorado National-Kansas (Eldorado) is recalling certain model year 2012-2016 Amerivan 10 vehicles manufactured November 30, 2012, to May 20, 2016. Due to an improperly installed fuel line separator, the fuel line may rub against the engine cradle and cause a fuel leak.
The risk: A fuel leak in the presence of an ignition source may result in a fire.
The remedy: Eldorado will notify owners, and dealers will inspect the fuel line, and rework fuel line routing, free of charge. The recall began on September 7, 2016. Owners may contact Eldorado customer service at 1-913-392-2171.
Eldorado National-KansasView on NHTSA.gov
15V264000

SUSPENSION:REAR:SHOCK ABSORBER

May 5, 2015
201 units potentially affected
The defect: ElDorado National-Kansas (ElDorado) is recalling certain model year 2012-2015 Amerivan 10 vehicles manufactured November 2, 2012, to April 8, 2015. In the affected vehicles, the upper rear shock absorber mounting bracket and the upper end of the shock absorber may separate from the chassis, possibly causing damage to the heater hose or the fuel filler hose.
The risk: If the loose rear shock absorber damages the fuel filler hose, fuel may leak and increase the risk of a fire.
The remedy: ElDorado will notify owners, and dealers will replace the mounting bracket with a revised bracket that will be welded to the vehicle chassis. A suspension strap will also be added. These repairs will be made free of charge. The recall began on June 22, 2015. Owners may contact ElDorado National-Kansas customer service at 1-785-827-1033.
Eldorado National- KansasView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

2016-0009V3

STRUCTURE:FRAME AND MEMBERS

THIS COMMUNICATION PROVIDES INSTRUCTION TO CORRECT A RUNNING/DRIPPING UNDERCOATING CONDITION THAT HAS BEEN DISCOVERED ON CERTAIN 2015 AND 2016 CHRYSLER AND TOYOTA AMERIVAN VEHICLES. THIS HAS BEEN NOTICED IN AREAS WHERE HIGHER TERMPERATURES EXIST AND DRIPS WOULD APPEAR UNDER THE VAN AFTER BEING PARKED. THERE IS NO RISK TO THE VEHICLE, OR ITS OCCUPANTS.

2016-0006

ELECTRICAL SYSTEM:SOFTWARE

THIS COMMUNICATION OUTLINES THE PROCEDURE TO RECONFIGURE PIN LOCATIONS IN THE HARNESS BLACK PLUG TO ALLOW THE POWER DOOR ADD PROGRAM 4.00 TO OPERATE CORRECTLY.

1-2014-1218-TY_V

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

THIS INSTRUCTION OUTLINES THE PROCEDURE TO ADJUST THE RAMP STOW POSITION.

1-2014-0611_V1

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

THIS COMMUNICATION NOTIFIES THE DEALER/CUSTOMER THAT THE IOD FUSE HAS BEEN REMOVED TO LIMIT THE AMOUNT OF PARASITIC DRAW ON THE BATTERY. THIS COMMUNICATION INSTRUCTS THE DEALER/CUSTOMER TO RECONNECT THE IOD FUSE IN THE TIPM BEFORE OPERATING THE VEHICLE.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Eldorado Amerivan 10 by model year
YearComplaintsRecallsInvestigationsIssue Index
2017020—
2016020—
2015Viewing030—
2014030—
2013030—
2012030—
2011010—
2010010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.