RoadVitals

2017 Eldorado Amerivan 10

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 2, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Eldorado Amerivan 10. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V363000

SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:SPRINGS/BAGS

Jun 2, 2017
240 units potentially affected
The defect: ElDorado Mobility is recalling certain 2010-2017 Amerivan in heavier duty cycles or with higher mileage that the Suspension Air Bag does not meet current integrity standards. The rear suspension air bags may fail unexpectedly.
The risk: A loss of rear suspension from air bag failure can adversely affect the control of the vehicle, increasing the risk of a crash.
The remedy: ElDorado Mobility will inspect and repair the rear suspension air bags, free of charge. The recall began on August 14, 2017. Owners may contact ElDorado Mobility customer service at 1-866-392-6300.
Eldorado MobilityView on NHTSA.gov
17V340000

STEERING; SUSPENSION

May 25, 2017
413 units potentially affected
The defect: ElDorado Mobility (ElDorado Mobility) is recalling certain 2017 Amerivan 10" lowered-floor vehicles. The vehicles have left and right trailing arm mounts that may break.
The risk: If the trailing arm mounts break, a loss of steering control may result, increasing the risk of a crash.
The remedy: ElDorado Mobility will notify owners, and dealers will install reinforced trailing arm mounts, free of charge. The recall began on August 10, 2017. Owners may contact ElDorado Mobility customer service at 1-866-392-6300.
Eldorado MobilityView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

511640B

ELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

According to General Motors Recall 23V247: "These vehicles are equipped with an unused circuit that a final-stage manufacturer may elect to use to install an optional rear HVAC system. If the final-stage manufacturer leaves the circuit's connectors or cut wires unsealed, exposure to moisture or contamination may, over time, cause corrosion. This could result in high current draw through the circuit at the vehicles' lower left side B-pillar. Unintended release of excessive heat from the circuit may pose a risk of a vehicle fire and increase the risk of injury."

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Eldorado Amerivan 10 by model year
YearComplaintsRecallsInvestigationsIssue Index
2017Viewing020—
2016020—
2015030—
2014030—
2013030—
2012030—
2011010—
2010010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.