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2013 Entegra Anthem

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Aug 10, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Mar 17, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2013 Entegra Anthem, most frequently naming the powertrain (other), body & structure and engine categories. 5 safety recalls have been issued covering this model year; and 16 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)240.0%
  • Body & structure120.0%
  • Engine120.0%
  • Visibility120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V187000

SUSPENSION:FRONT:CONTROL ARM

Mar 17, 2017
2,161 units potentially affected
The defect: Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
The risk: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
The remedy: Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
Entegra CoachView on NHTSA.gov
13V516000

ELECTRICAL SYSTEM:WIRING

Oct 18, 2013
353 units potentially affected
The defect: Entegra Coach is recalling certain model year 2010-2014 Anthem and Cornerstone motorhomes manufactured December 16, 2009, through April 30, 2013. The power cables from the exterior freezer can be damaged due to contact with the freezer sliding tray rails.
The risk: Prolonged rubbing of the power cables against the sliding tray rails may cause the wires to short circuit, increasing the risk of a fire.
The remedy: Entegra Coach will notify owners, and dealers will secure the freezer power cables to prevent their chafing, at no charge. The recall began on December 10, 2013. Owners may contact Entegra Coach at 1-800-945-4787.
Entegra CoachView on NHTSA.gov
13V330000

VISIBILITY:WINDSHIELD WIPER/WASHER

Jul 31, 2013
174 units potentially affected
The defect: Entegra Coach is recalling certain model year 2013-2014 Anthem, Aspire, and Cornerstone motorhomes manufactured February 8, 2013, through June 13, 2013. The attachment mechanism that holds the windshield wiper arm to the wiper motor shaft could crack.
The risk: If the attachment mechanism cracks, the windshield wiper may separate reducing the driver's visibility, increasing the risk of a crash.
The remedy: Entegra Coach will notify owners, and dealers will replace the wiper arms, at no charge. The recall began on August 27, 2013. Owners may contact Entegra Coach at 1-800-945-4787.
Entegra CoachView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Aug 10, 2020
Fire reported

REFERENCE NHTSA RECALL 16V-313 AND PREVIOUS SUBMISSION 11344194. OUR MOTORHOME WITH A SPARTAN CHASSIS SUFFERED AN EXHAUST BELLOWS FAILURE EXACTLY DESCRIBED IN RECALL 16V-313. IT IS OF THE CORRECT VINTAGE AND TYPE DESCRIBED BY 16V-313. SPARTAN CHASSIS COMPANY REFUSES TO MAKE REPAIRS OR HONOR THE RECALL 16V-313. THEY CLAIM THAT OUR UNIT IS EXCLUDED FROM THIS RECALL YET WILL NOT EXPLAIN HOW OR WHY IT IS NOT COMPLIANT WITH THE RECALL. WE FIT WITHIN THE TIME, DATES AND VINS DESCRIBED. SPARTAN REFUSES TO EXPLAIN WHY THE RECALL IS NOT BEING HONORED DESPITE THE FAILURE BEING A PICTURE PERFECT EXAMPLE OF THE RECALL SITUATION. CAN YOU HELP ME GET AN ANSWER FROM THEM?

NHTSA ID
11348381
Incident
May 25, 2020
Mileage
34,000 mi
Powertrain (other)
Filed Aug 9, 2020
Fire reported

THE EXHAUST SYSTEM SEPARATED BETWEEN THE TURBO AND THE PARTICULATE FILTER ON THE CUMMINS DIESEL ENGINE. THIS IS IN A SPARTAN RV CHASSIS. THE HEAT FROM THE EXHAUST LEAK DUE TO THE FLEXIBLE EXHAUST BELLOWS CAUSED EXTENSIVE THERMAL DAMAGE. SEE NHTSA RECALL 16V-313 AS THAT RECALL DESCRIBES THE PROBLEM EXACTLY.

NHTSA ID
11344194
Incident
May 25, 2020
Mileage
34,000 mi
Engine
Filed Mar 1, 2018

RADIATOR HAS BEEN REPLACED THREE TIMES. 58,000 MILES ON THE RV. SEEMS TO DEVELOP LEAKS OVER A PERIOD OF TIME. JUST NOT MADE WELL.

NHTSA ID
11075602
Incident
Jan 21, 2018
Mileage
58,000 mi
Body & structureVisibility
Filed Apr 13, 2016

TL* THE CONTACT OWNS A 2013 ENTEGRA ANTHEM. THE CONTACT STATED THAT THE AUTOMATIC JACKS DETACHED FROM THE VEHICLE AND THE DOOR OPENED WHEN OPERATING THE RV. IN ADDITION, WATER ENTERED THROUGH THE ROOF AND WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V33000 (VISIBILITY), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE CONTINUED TO ALLOW WATER IN AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,400.

NHTSA ID
10855301
Incident
Oct 24, 2014
Mileage
1,400 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 24-004

EQUIPMENT

Standard Repair Procedure (SRP) If Vanity, Kitchen, and Dinette slide outs need to be loosened for alignment. Instructions on how to adjust slide system. Craig Welding System.

INC 23-110

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

INC (Informational Communication) Regarding Pairing and programming key fobs.

SRP 22-082

EQUIPMENT

Standard repair procedure: Shower enclosure and shower door installation instructions.

SRP 22-074

STRUCTURE

Standard repair procedure (SRP) - Filon roof damage repair instructions.

INC 22-066

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Entegra Anthem by model year
YearComplaintsRecallsInvestigationsIssue Index
2026040—
2025060—
2024050—
2023030—
2022070—
2021080—
2020170—
2019470—
2018740—
2017140—
2016330—
2015120—
2014120—
2013Viewing450—
2012050—
2011070—
2010070—
2009020—
2008030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.