RoadVitals

2013 Nissan Xterra

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jun 4, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2013 Nissan Xterra, most frequently naming the engine, brakes and driver assistance categories. 101 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine228.6%
  • Brakes114.3%
  • Driver assistance114.3%
  • Fuel system114.3%
  • Powertrain (other)114.3%
  • Suspension114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Jun 4, 2019

THIS VEHICLE WAS NEVER HEAVILY LOADED AND WAS ALWAYS DRIVEN ON PAVED ROADS. THE BOTTOM LEAF IN EACH OF THE REAR LEAF SPRINGS BROKE WITHIN ONE YEAR OF ONE ANOTHER. THE FIRST TIME I NOTICED THE BROKEN LEAF AND HAD IT REPAIRED BEFORE THE BROKEN PIECE OF LEAF COULD COME OUT OF THE ASSEMBLY. THE SECOND TIME THE BROKEN PIECE OF LEAF CAME OUT OF THE ASSEMBLY WHILE THE VEHICLE WAS TRAVELLING STRAIGHT ON A PAVED CITY STREET. THE BROKEN PIECE MUST HAVE HIT THE TIRE BECAUSE IT FLEW UP AND STRUCK THE BOTTOM OF THE VEHICLE. THIS COULD POTENTIALLY CAUSE A TIRE TO BLOW OUT, HIT ANOTHER VEHICLE, OR HIT A PEDESTRIAN. THE BROKEN PIECE OF LEAF WAS 13.5 INCHES LONG AND WEIGHED ABOUT 2.5 POUNDS - CERTAINLY DANGEROUS IF IT HIT A PEDESTRIAN. THE PICTURE SHOWS THE LEAF ASSEMBLY WITH THE BROKEN PIECE OF THE BOTTOM (I.E., THIRD) LEAF RE-INSERTED AND SLIGHTLY ROTATED TOWARD THE TIRE AS IT MAY HAVE APPEARED BEFORE THE PIECE CAME OUT OF THE LEAF SPRING ASSEMBLY.

NHTSA ID
11217863
Incident
Jun 3, 2019
Mileage
150,000 mi
Brakes
Filed Feb 5, 2019

VERY SOFT BRAKE PEDAL OBSERVED PROGRESSIVELY GETTING WORSE OVER PERIOD OF ABOUT 15K / 1 MONTH TRIGGERING INCREASED BRAKING DISTANCE ESPECIALLY DURING WET CONDITIONS AND AT HIGHER SPEEDS OCCASIONALLY PEDAL GOES ALMOST TO THE FLOOR PRIOR TO VEHICLE COMING TO COMPLETE STOP. HOT PADS/ROTORS OBSERVED DURING EVEN COLD AND OR WET CONDITIONS ABOVE NORMAL UNTIL AT HIGHWAY SPEED BRAKES OVERHEATED TRIGGERING CALIPERS TO CEASE UP AT A STOP AT APPROX. 90K (3+ WEEKS AFTER ORIGINAL OBSERVATION OF OCCASIONAL SOFT PEDAL) AT LOW SPEEDS PEDAL APPEARED TO BE SLIGHTLY SOFT, HOWEVER AT HIGHER SPEEDS ABOVE 35-40 UPWARDS OF 60-65 THE ISSUE BECAME VERY NOTICEABLE ESPECIALLY DURING HEAVY RAIN OR WET ROAD CONDITIONS OR IF VEHICLE SAT FOR MORE THAN A FEW HOURS. ISSUE WITH SOFT PEDAL STARTED AROUND 75K AND CONTINUED UNTIL ABOUT 90K UNTIL CALIPERS CEASED ON ROTORS AS NOTED. HAD I NOT EXITED AND CAME TO A STOP VEHICLE COULD HAVE LOCKED UP ALL 4 WHEELS AT HIGHWAY SPEEDS CAUSING SERIOUS INJURY. SHOP DIAGNOSED ISSUE TO BE FAULTY HCU WITHIN THE ABS MODULE MANUFACTURED BY ATE. A VERY SIMILAR ISSUE WITH A RECALL NOTED ALREADY BY NISSAN IN 16/18 SELECT MODEL VEHICLES WHERE HCU CAN LEAK CAUSING A SHORT IN THE ECU TRIGGERING A FIRE BUT THIS ISSUE IS NOT OBSERVED OR RECOGNIZED ON PRIOR MODEL YEAR OR VEHICLES NOR DOES NISSAN RECOGNIZE THAT THE HCU APPEARS TO BE THE ROOT CAUSE DUE TO FAULTY SEALS. FINAL DIAGNOSIS: A FAULTY ABS SEAL ON ONE OF THE VALVES CAUSED THE PISTON TO STICK AND THE VALVE TO REMAIN IN THE OPEN POSITION REDUCING PRESSURE THAT WOULD NORMALLY GO BACK INTO THE MAIN LINES DOWN TO THE CALIPERS WHICH IN TURN CAUSED THE SOFT PEDAL SYNDROME. THE MIL ON THE DASH FOR THE ABS AND TRACTION CONTROL NEVER TURNED ON UNTIL AFTER FAILURE AND CEASE UP OF CALIPERS. ABS MODULE MANUFACTURED BY ATE. FORD ALSO NOTES A VERY SIMILAR PROBLEM WITH SAME MANUFACTURED ABS MODULES BY ATE .

NHTSA ID
11174396
Incident
Dec 28, 2018
Mileage
90,000 mi
Driver assistanceEngineFuel system
Filed Sep 20, 2018

WHILE TRAVELING ON A FREEWAY, DISENGAGED SPEED CONTROL USING BRAKE, BUT DID NOT ORIGINALLY TURN IT OFF TO BE ABLE TO MANEUVER BETTER IN TRAFFIC NEAR A CITY. VEHICLE ORIGINALLY SLOWED DOWN, BUT AFTER RELEASING BRAKE IN 3 SECONDS, CAR SPED UP ON ITS OWN WITH AN ACCELERATION PROFILE GREATER THAN THE ONE WHEN YOU ARE SETTING THE SPEED. TRIED SEVERAL TIMES TO GET IT TO QUIT WITH THIS BEHAVIOR AND FINALLY HIT THE CANCEL AND OFF BUTTON ON THE STEERING WHEEL. ALL CRUISE CONTROL LIGHTS ON THE DASH WERE OFF AND NO CHECK ENGINE WARNINGS WERE ON. THIS DID NOT HELP THE SITUATION. WHEN BRAKE WAS ON, VEHICLE QUIT ACCELERATION, SO WITH BRAKE ON, PULLED ON TO SHOULDER AND PLACED VEHICLE IN PARK AND IMMEDIATELY SHUT THE ENGINE OFF WITH KEY IN FULL OFF POSITION. WAITED 20 SECONDS AND RESTARTED CAR AND MADE WAY BACK TO FREEWAY. DID NOT USE SPEED CONTROL ANYMORE FOR THE REMAINDER OF THE TRIP. AT THE TIME THE ODOMETER WAS SHOWING ABOUT 19150 ACTUAL MILES. MADE APPT WITH NISSAN DEALER AND TOOK IT IN. ON WAY TO DEALER, I PUSHED ACCELERATOR HALF-WAY TO THE FLOOR TO SPEED UP QUICKLY AND THE ACCELERATOR SLAMMED ITS WAY TO THE FLOOR. I APPLIED BRAKE AND VEHICLE QUIT ACCELERATING. I DID NOT QUIT BRAKING UNTIL VEHICLE WAS BELOW 40. VEHICLE DID NOT ACCELERATE AGAIN WILDLY THE REST OF THE 30 MILE TRIP TO THE DEALER AND I DID NOT PUSH THE PEDDLE VERY HARD THE REST OF THE WAY. KEEP IN MIND THE CRUISE CONTROL SWITCHES WERE NOT PUSHED AT ALL DURING THIS INCIDENT AND NONE OF THE CRUISE CONTROL LIGHTS WERE LIT ON THE DASH; THE CHECK ENGINE LIGHT WAS NOT ON EITHER. THE DEALER WAS NOT ABLE TO FIND ANYTHING WRONG WITH THE VEHICLE AND SAID THEY SHOULD REPLACE THE CRUISE CONTROL SWITCH ASSEMBLY ON THE DASH. I PERSONALLY CONSIDER THIS A VERY DANGEROUS FAILURE MODE.

NHTSA ID
11130508
Incident
Sep 18, 2018
Mileage
19,150 mi
EnginePowertrain (other)
Filed Nov 14, 2014
Crash reported1 injury reported

MY 2013 NISSAN XTERRA PRO4X ACCELERATED ON ITS OWN WITH ME STANDING NEXT TO IT. IT IS A MANUAL TRANSMISSION AND THE EMERGENCY BRAKE WAS ON. IT REVERSED RAPIDLY AND CAUGHT ME UNDER IT. I SUFFERED PERMANENT NERVE DAMAGE IN MY ARM AND EXTREME SCARING ON BOTH LEGS. AFTER IT RAN ME OVER, IT CRASHED INTO MY GARAGE. NISSAN REFUSED TO TAKE ANY RESPONSIBILITY FOR WHAT HAPPENED AND NOW I AM STUCK WITH A VEHICLE THAT I AM AFRAID OF. *TR

NHTSA ID
10655082
Incident
Jul 9, 2014
Mileage
10,284 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB23-081C

AIR BAGS

VOLUNTARY SAFETY RECALL CAMPAIGN 2005-2013 FRONTIER, PATHFINDER, AND XTERRA; DRIVER AIR BAG COVER CAMPAIGN ID #: PC945 and PC948 APPLIED VEHICLES: 2005-2013 Frontier (D40) 2005-2012 Pathfinder (R51) 2005-2013 Xterra (N50) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2005-2012 Pathfinder, and 2005-2013 Frontier and Xterra vehicles to inspect and, if necessary, replace the Driver Air Bag Cover. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC945 and PC948 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.

NTB10-066C

ELECTRICAL SYSTEM

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-107G

ELECTRICAL SYSTEM

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-027D

ELECTRICAL SYSTEM

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Nissan Xterra by model year
YearComplaintsRecallsInvestigationsIssue Index
2016000
2015100027.6
2014100035.4
2013Viewing400
2012162045.0
2011242043.2
2010386155.7
2009195152.8
20081198156.5
20075572147.8
20067805151.9
20058456151.9
2004843052.2
2003723159.5
20021576364.0
20011505260.7
20002145054.6
1999010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.