RoadVitals

2017 Entegra Anthem

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 24, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 3, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Entegra Anthem, most frequently naming the exterior lighting category. 4 safety recalls have been issued covering this model year; and 37 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Exterior lighting1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V695000

EXTERIOR LIGHTING

Nov 3, 2017
1,598 units potentially affected
The defect: Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of a crash.
The remedy: Entegra will notify owners, and dealers will install compliant reflectors, free of charge. The recall began on January 2, 2018. Owners may contact Entegra customer service at 1-800-945-4787. Entegra's number for this recall is 9903363.
Entegra CoachManufacturer number 9903363View on NHTSA.gov
17V187000

SUSPENSION:FRONT:CONTROL ARM

Mar 17, 2017
2,161 units potentially affected
The defect: Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
The risk: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
The remedy: Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
Entegra CoachView on NHTSA.gov
16V827000

ELECTRICAL SYSTEM:WIRING; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Nov 15, 2016
177 units potentially affected
The defect: Entegra Coach (Entegra) is recalling certain model year 2017 Aspire, Anthem, Cornerstone, and Insignia motorhomes manufactured April 15, 2016, to October 25, 2016 and built on Spartan Motors chassis. The throttle circuit wires on the affected vehicles may not have been be twisted to cancel out electromagnetic interference, and as a result, interference may cause the throttle signal to be higher or lower than intended.
The risk: Unintended deceleration or acceleration can increase the risk of a crash.
The remedy: Entegra has notified owners, and Spartan service centers will install an overlay harness with twisted wires, free of charge. The recall began on November 29, 2016. Owners may contact Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
Entegra CoachView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Jun 24, 2017

NOTE: THIS DEFECT APPLIES TO ALL 2017 AND 2017 ENTEGRA ANTHEM MOTORHOMES. THIS VEHICLE IS MISSING ALL REQUIRED REFLECTORS. THERE ARE NO REAR REFLEX REFLECTORS, NO REAR SIDE REFLEX REFLECTORS, INTERMEDIATE SIDE REFLEX REFLECTORS, OR FRONT SIDE REFLEX REFLECTORS. ADDITIONALLY, THE INTERMEDIATE SIDE MARKER LIGHT IS NOT LOCATED AT OR NEAR THE MIDPOINT BETWEEN FRONT AND REAR SIDE MARKERS, BUT INSTEAD IS MOUNTED OVER THE REAR AXLE. ADDITIONALLY, THE C-SHAPED DAYTIME RUNNING LIGHT CAN EXCEED THE 1.067M MOUNTING HEIGHT WHEN AIRED UP FOR TRAVEL, AND THE DRL WAS NOT DEACTIVATED AS REQUIRED WITH THE HEADLAMP SWITCH IN ANY ON POSITION.

NHTSA ID
11001172
Incident
Jan 8, 2017

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 24-013

ELECTRICAL SYSTEM

SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp battery fault. Instructions to inspect and add larger battery cables.

SB 24-005

ELECTRICAL SYSTEM; POWER TRAIN

Customer communication about a pending battery firmware update. Its purpose is to alert customers outside our "over the air" coverage area, that we may need to contact them for the firmware update to complete.

SRP 24-006

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.

SB 24-004

POWER TRAIN

Update to motor replacement customers regarding the technician visit and expectations.

SB 24-002

POWER TRAIN

Motor replacement bulletin for a small number of customers with a possible motor defect. This bulletin explains the defect and remedy. All of the units in question have been repaired.

SB 24-003

POWER TRAIN

Battery best practices document. This information has been added to our general owner's manual as well. Indicates the best practice for charging a new EV battery, specific to the Ryvid Anthem.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Entegra Anthem by model year
YearComplaintsRecallsInvestigationsIssue Index
2026040—
2025060—
2024050—
2023030—
2022070—
2021080—
2020170—
2019470—
2018740—
2017Viewing140—
2016330—
2015120—
2014120—
2013450—
2012050—
2011070—
2010070—
2009020—
2008030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.