RoadVitals

2016 Entegra Cornerstone

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 3, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2016 Entegra Cornerstone. 4 safety recalls have been issued covering this model year; and 29 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V695000

EXTERIOR LIGHTING

Nov 3, 2017
1,598 units potentially affected
The defect: Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of a crash.
The remedy: Entegra will notify owners, and dealers will install compliant reflectors, free of charge. The recall began on January 2, 2018. Owners may contact Entegra customer service at 1-800-945-4787. Entegra's number for this recall is 9903363.
Entegra CoachManufacturer number 9903363View on NHTSA.gov
17V187000

SUSPENSION:FRONT:CONTROL ARM

Mar 17, 2017
2,161 units potentially affected
The defect: Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
The risk: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
The remedy: Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
Entegra CoachView on NHTSA.gov
16V761000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Oct 20, 2016
634 units potentially affected
The defect: Entegra Coach (Entegra) is recalling certain model year 2016-2017 Cornerstone and Anthem motorhomes manufactured April 7, 2015, to August 18, 2016. The affected vehicles are equipped with a Tempurpedic Sealy Mattress that may burn quickly when on fire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
The risk: If the mattress burns quickly, a vehicle occupant may not have enough time to exit the vehicle in the event of a fire, increasing the risk of injury.
The remedy: Entegra will notify owners, and dealers will replace the Tempurpedic Sealy Mattress with a Sleep Number Mattress, free of charge. The recall began on November 3, 2016. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903329.
Entegra CoachManufacturer number 9903329View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 24-006

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.

INC 23-110

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

INC (Informational Communication) Regarding Pairing and programming key fobs.

SRP 23-107

VISIBILITY; VISIBILITY/WIPER

Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.

SRP 22-082

EQUIPMENT

Standard repair procedure: Shower enclosure and shower door installation instructions.

SRP 22-074

STRUCTURE

Standard repair procedure (SRP) - Filon roof damage repair instructions.

INC 22-066

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Entegra Cornerstone by model year
YearComplaintsRecallsInvestigationsIssue Index
2026030—
2025060—
2024040—
2023050—
2022140—
2021160—
2020150—
2019150—
2018440—
2017660—
2016Viewing040—
2015040—
2014060—
2013070—
2012060—
2011030—
2010050—
2008010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.