RoadVitals

2023 Entegra Vision Xl

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 3, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 16, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2023 Entegra Vision Xl, most frequently naming the brakes and heating & air conditioning categories. 2 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Heating & air conditioning150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V771000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Nov 16, 2023
134 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."
The risk: An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
The remedy: Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.Manufacturer number Ford 23V-510View on NHTSA.gov
23V318000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

May 4, 2023
63 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes, built on Ford F-53 chassis. The rear brake caliper attachment bolts may not be tightened correctly, which can allow the caliper to loosen and possibly damage the wheel or brake lines.
The risk: A damaged wheel can result in a loss of tire pressure. A damaged brake line can cause a brake fluid leak and reduce brake performance. Either condition increases the risk of a crash.
The remedy: Jayco will notify owners, and Ford dealers will inspect and tighten the rear caliper bolts, as necessary, free of charge. In addition, any damaged bolts will be replaced, free of charge. Owner notification letters were mailed May 24, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Sep 3, 2024

The contact owns a 2023 Entegra Vision XL. The contact stated that while driving at an undisclosed speed, he heard an abnormal rhythmic bang emanating from the rear of the RV. No warning lights were illuminated. The RV was taken to the dealer, who diagnosed a failure with the parking brake, finding that the parking brake was dragging and required adjustment. The RV was repaired, but the failure reoccurred. The RV was taken to the dealer, who then replaced the parking brake assembly and diagnosed an additional failure with the pinion shaft seal. The RV was repaired, but the failure reoccurred. The RV was not repaired. After investigating the failure, the contact related the failure to SSM: 51050. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 2,500.

NHTSA ID
11612346
Incident
Sep 3, 2024
Mileage
2,500 mi
Heating & air conditioning
Filed May 6, 2024

The contact owns a 2023 Entegra Vision XL. The contact stated that once he arrived back home from an RV trip he noticed that the 10 gallon water heater had broke off its mount. The contact also mentioned he called the dealer and they advised him the sooner appointment they had available would not have been until June 2024. The contact ordered the parts and and fixed the RV himself. The manufacturer was made aware of the failure. The failure mileage was 52,009.

NHTSA ID
11587245
Incident
Apr 19, 2024
Mileage
5,200 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 23-116

ELECTRICAL SYSTEM

Inverter performance issues related to units with residential refer option and 1200W. Issue presents as an error code or buzzer warning for E01 or E05 Low Voltage Warning. Standard Repair Instructions (SRP) INVERTER PERFORMANCE REPAIR INSTRUCTIONS.

SRP 23-117

ELECTRICAL SYSTEM

Inverter performance issues related to units with residential refer option and 1200W. Issue presents as an error code or buzzer warning for E01 or E05 Low Voltage Warning. Standard Repair Procedure (SRP) INVERTER PERFORMANCE REPAIR INSTRUCTIONS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Entegra Vision Xl by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2024030—
2023Viewing220—
2022010—
2021030—
2020010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.