RoadVitals

2004 Executive Coach Ford Excursion

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 6, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 24, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2004 Executive Coach Ford Excursion, most frequently naming the fuel system category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V397000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Aug 24, 2004
75 units potentially affected
The defect: ON CERTAIN LIMOUSINES, THE J5 PLUG CONNECTING INTO THE CIRCUIT BOARD BEHIND THE DRIVER IS OVERHEATING TO THE POINT THAT SOME HAVE SHOWN SIGNS OF MELTING.
The risk: IF THIS OCCURS, IT COULD RESULT IN A FIRE.
The remedy: DEALERS WILL INSTALL TWO ADDITIONAL RELAYS WITH A SEPARATE POWER SOURCE TO RELIEVE THE AMP LOAD ON THE J5 CIRCUIT. THIS RECALL BEGAN AUGUST 20, 2004. OWNERS SHOULD CONTACT EXECUTIVE COACH AT 417-831-3535.
EXECUTIVE COACH BUILDERSManufacturer number D699View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Feb 6, 2019

THE TRUCK ABRUPTLY STALLS. IT RESTARTS, BUT IT STALLS AT ANY TIME WITH NO REASON. MECHANIC SAID IT IS EGR RELATED, AND TO CHECK WITH YOU FOR PROBLEMS KNOWN TO THE 6.0 DIESEL ENGINE DOING THIS. THE VEHICLE STALLS WHEN STATIONARY OR IN MOTION. THIS HAS BEEN HAPPENING OVER THE LAST TWO TO THREE WEEKS SINCE WE BOUGHT THE VEHICLE.

NHTSA ID
11174684
Incident
Feb 6, 2019
Mileage
275,000 mi