Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 1 NHTSA owner-reported complaint for the 2004 GMC C4500, most frequently naming the brakes category. 86 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 2004 GMC C4500. THE CONTACT WAS TRAVELING 35 MPH WHEN THE BRAKES WERE APPLIED AND THE BRAKE LINE EXPLODED. THE FAILURE RECURRED THREE TIMES AND ON EACH OCCASION, THE BRAKE LINE WAS REPLACED BY A PRIVATE MECHANIC. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 55,000.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
ENGINE
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
ENGINE
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
ELECTRICAL SYSTEM
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
POWER TRAIN
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.