RoadVitals

2004 Executive Coach Lincoln Town Car

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jan 25, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 24, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2004 Executive Coach Lincoln Town Car, most frequently naming the airbags, body & structure and engine categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags125.0%
  • Body & structure125.0%
  • Engine125.0%
  • Powertrain (other)125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V397000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Aug 24, 2004
75 units potentially affected
The defect: ON CERTAIN LIMOUSINES, THE J5 PLUG CONNECTING INTO THE CIRCUIT BOARD BEHIND THE DRIVER IS OVERHEATING TO THE POINT THAT SOME HAVE SHOWN SIGNS OF MELTING.
The risk: IF THIS OCCURS, IT COULD RESULT IN A FIRE.
The remedy: DEALERS WILL INSTALL TWO ADDITIONAL RELAYS WITH A SEPARATE POWER SOURCE TO RELIEVE THE AMP LOAD ON THE J5 CIRCUIT. THIS RECALL BEGAN AUGUST 20, 2004. OWNERS SHOULD CONTACT EXECUTIVE COACH AT 417-831-3535.
EXECUTIVE COACH BUILDERSManufacturer number D699View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Jan 25, 2016
Crash reported2 injuries reported

I HIT ANOTHER VEHICLE IN REAR END, WHICH HAD BEEN STOPPED. BOTH FRONT AIRBAGS DEPLOYED AND I RECEIVED CONCUSSION, WHOLE FACE INJURED, BIG BUMPS ON FOREHEAD, WHOLE FACE BRUISED, FRACTURED NECK AND SPINE INJURY. HOSPITAL, REHAB &NEED SPINE SURGERY. PER DOCTORS DUE TO AIRBAG. ON HIGHWAY.

NHTSA ID
10822189
Incident
Dec 4, 2015
Mileage
120,000 mi
Engine
Filed Nov 25, 2015

SPARK PLUG BLOWN. THIS HAPPENED IN MOTION ON HWY 87 IN BRIDGE CITY TEXAS. HAD IT TOWED TO MY HOUSE AND WHEN ADDED A NEW SPARK PLUG IT WOULD ONLY GO IN 2 OR 3 THREADS. WORRIED IT MIGHT CATCH ON FIRE. I HAVE 86000 ORIGINAL MILES ON THIS CAR AND THE DEALERSHIP IS TELLING ME THE WARRANTY EXPIRED AFTER 5 YEARS. I THINK THAT IS CRAP. THIS HAPPENED 11/23/15 AND I DON'T HAVE THE MONEY TO FIX IT. I HAVE DONE SOME RESEARCH AND I'M NOT THE ONLY LINCOLN WITH THIS PROBLEM. THEY SHOULD RECALL IT.

NHTSA ID
10806727
Incident
Nov 23, 2015
Mileage
86,003 mi
Body & structurePowertrain (other)
Filed May 27, 2015
Crash reported

ATTEMPTED TO BACK OUT OF DRIVEWAY. CAR FULLY ACCELERATED ON ITS OWN, CAUSING IT TO CROSS STREET AND UP INTO NEIGHBORS YARD. ATTEMPTED TO MOVE GEARSHIFT INTO NEUTRAL,, BUT ACTUALLY MOVED TO "DRIVE", CAUSING CAR TO CROSS BACK INTO STREET AND CRASH INTO A BRICK (BLOCK) WALL. FINALLY TURNED IGNITION OFF. *TR

NHTSA ID
10721834
Incident
May 10, 2015
Mileage
118,000 mi