RoadVitals

2004 Exiss Horse Trailer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Dec 1, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2004 Exiss Horse Trailer, most frequently naming the body & structure and other / unspecified categories. 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure266.7%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE05048ClosedPreliminary Evaluation

WHEEL SEPARATIONS

Opened Sep 2, 2005
Closed Dec 8, 2005

ODI OPENED PE05-048 AFTER LEARNING OF AN AUGUST 11, 2005, WHEEL SEPARATION INCIDENT FROM A MODEL YEAR 2005 EXISS MODEL SE-422 TRAILEREQUIPPED WITH ALUMINUM WHEELS.THIS INCIDENT OCCURRED ONE DAY AFTER THE VEHICLE HAD BEEN PURCHASED.THIS WOULD APPEAR TO BE A PRODUCTION LINE QUALITY ASSURANCE PROBLEM, GIVEN THE VERY SHORT LENGTH OF FIELD SERVICE.ON SEPTEMEBR 12, 2005, EXISS REPORTED THAT A WHEEL SEPARATION INCIDENT HAD OCCURRED FROM A MODEL YEAR 2003 MODEL SPORT 307LQ TRAILER ON SEPTEMBER 10, 2005 (CANADIAN OWNER).DURING THE INVESTIGATION EXISS IDENTIFIED SEVERAL RECENTLY IMPLEMENTED OR PLANNED INITIATIVES INTENDED TO IMPROVE THE QUALITY AND CONSISTENCY OF THE WHEEL INSTALLATION AND TORQUING PROCESS AT THE PLANT.DUE TO THE LOW FAILURE RATE, ODI IS CLOSING THIS PE AND INITIATING A TWELVE-MONTH MONITORING PROGRAM (I.E.,UNTIL DECEMBER, 2006) THAT WILL REQUIRE EXISS TO REPORT ALL NEWLY REPORTED WHEEL SEPARATIONS FROM EXISS VEHICLES TO ODI.

WHEELS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureOther / unspecified
Filed Dec 1, 2011
1 injury reported

TL* THE CONTACT OWNS A 2004 EXISS SPORT TRAILER. THE CONTACT STATED THAT THE SCREWS TO THE REAR SADDLE POST BECAME LOOSE, CAUSING THE SADDLE BAR TO DETACH FROM THE VEHICLE AND BURST THROUGH THE REAR DOOR. THE CONTACT WAS STRUCK IN THE FACE BY THE SADDLE RACK HOLDING THREE SADDLES APPROXIMATELY 300 LBS. OF TOTAL WEIGHT. SUSTAINED INJURIES. THE CONTACT SPOKE WITH THE MANUFACTURER AND THE PARTS FOR THE REPAIR WERE SENT TO THE CONTACT. THE TRAILER WAS REPAIRED AT THE MANUFACTURER'S EXPENSE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 01/20/12*LJ UPDATED 03/16/12 UPDATED 05/12/2012 *JS

NHTSA ID
10437985
Incident
Sep 2, 2011
Body & structure
Filed Jul 18, 2007

7/22/06 , WE PULLED OUR EXISS SPORT 407 HORSE TRAILER UP TO OUR PROPERTY IN FLAGSTAFF. WE ARRIVED AT 10 AM AND DISCONNECTED THE TRAILER. AT 11 PM THE TRAILER FELL DOWN ONTO THE BED OF THE TRUCK, DAMAGING THE BED. THE JACK COLLAPSED. 3/21/07 WHEN WE GET HOME FROM AN OUTING WE DISCONNECTED THE TRAILER AND RAISED IT OFF THE TRUCK. JUST AS I WALKED OUT FROM UNDER THE NOSE OF THE TRAILER FROM PUTTING THE LIGHT CORD AS THE TRAILER FELL TO THE GROUND AND MISSED HITTING ME BY 5-6 INCHES. AT 10 PM, I RAISES THE TRAILER UP WITH A 2 TON FLOOR JACK SO I CAN ATTEMPT TO SECURE IT IN THE PROPER POSITION. THE NEXT MORNING, I FOUND 3 PIECES OF WHAT APPEARED TO BE ALUMINUM, BUT WAS AN EPOXY TYPE PRODUCT. 3 WEEKS AGO I TOOK THE TRAILER TO A DEALER IN PHOENIX, AND FOUND A 4TH PIECE WHEN WE LEFT TO PICK IT UP. IT APPEARED THAT WHEN THE TRAILER WAS BEING MANUFACTURED SOMEONE MESSED UP IN DRILLING HOLES TO ATTACH THE JACK AND TRIED TO PLUG THEM WITH THIS COMPOUND . I HAVE PHOTOS OF THE DAMAGE TO THE TRUCK, THE JACK AND THESE PIECES THAT CAME OFF THE TRAILER. EXISS IS REFUSED TO PAY FOR THE DAMAGE TO THE TRAILER, STATING THAT IT WAS OUT OF WARRANTY, ONLY ORIGINAL OWNER WAS COVERED. WE BOUGHT THIS TRAILER IN JUNE 2006, IT WAS DELIVERED ON JUNE 23, 2006 TO US) CURRENTLY, THE TRAILER WAS STILL AT THE DEALER, WHO WAS TRYING THE BEST TO GET IT FIXED THROUGH EXISS, AND WE HAD NO TRAILER TO USE FOR BUSINESS. WE SHOW HORSES. THE FIRST TIME IT HAPPENED WE WERE WILLING TO THINK THERE WAS AN OUTSIDE POSSIBILITY THAT WE DID SOMETHING WRONG , ALTHOUGH WE ALWAYS CHECK AND DOUBLE CHECK THE TRAILER, EACH AND EVERY TIME IT WAS CONNECTED, AND DISCONNECTED. AFTER THE SECOND INCIDENT THAT ALL BUT COULD HAVE KILLED ME, WE KNEW IT WASN'T OUR FAULT. THIS LEFT ME WITH A TRAILER THAT WAS UNSAFE TO LEAVE UNCONNECTED TO A VEHICLE, RENDERING THE TRAILER COMPLETELY USELESS AS THE MAIN SUPPORT BEAM IN A STATE THAT HAS GREATLY COMPROMISED THE STRUCTURAL INTEGRITY OF THIS TRAILER.*AK

NHTSA ID
10196711
Incident
Mar 21, 2007

Compare model years

Complaint and recall counts across every year of this model

Exiss Horse Trailer by model year
YearComplaintsRecallsInvestigationsIssue Index
2005301—
2004Viewing201—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.