Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
37
Latest Aug 10, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
2 injuries, 0 deaths reported
Overview
Our database contains 37 NHTSA owner-reported complaints for the 2007 Ford 500, most frequently naming the powertrain (other), driver assistance and engine categories. 1 manufacturer communication is on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 4 in Jun 2014. Most recent month: 1.View as table
Monthly owner complaints for the 2007 Ford 500
Month
Complaints filed
Cumulative
Nov 2012
2
2
Aug 2013
1
3
Oct 2013
2
5
Dec 2013
1
6
Apr 2014
1
7
Jun 2014
4
11
Aug 2014
1
12
Sep 2014
1
13
Feb 2015
2
15
Mar 2015
2
17
Jun 2015
2
19
Aug 2015
2
21
Dec 2015
2
23
Mar 2016
2
25
May 2016
1
26
Jun 2016
2
28
Jul 2016
2
30
Aug 2016
2
32
Nov 2016
1
33
Jul 2017
1
34
Oct 2017
1
35
Jul 2018
1
36
Aug 2018
1
37
What owners report
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING 15 MPH, THE VEHICLE DECELERATED AND UNINTENTIONALLY LOST POWER. IN ADDITION, THE TRANSMISSION FAULT AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE SPEEDOMETER ONLY SHOWED THAT THE VEHICLE WAS TRAVELING 20 MPH. AFTERWARDS, THE VEHICLE WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEY HYUNDAI OF SALEM (470 S BROADWAY, SALEM, NH 03079, (603) 841-3099) WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS FULL OF CARBON AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
NHTSA ID
11118958
Incident
Aug 9, 2018
Mileage
83,000 mi
Electrical
Filed Jul 6, 2018
TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING APPROXIMATELY 15 MPH, THE INSTRUMENT CLUSTER LOST ALL POWER, THE AIR CONDITIONER TURNED OFF, AND THE REVERSE LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST TEN TIMES DAILY FOR THE LAST TWO MONTHS. THE CONTACT CONTINUED DRIVING AND, AFTER APPROXIMATELY 30 MINUTES, THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,425.
NHTSA ID
11109860
Incident
Jul 6, 2018
Mileage
112,425 mi
Driver assistance
Filed Oct 17, 2017
TL* THE CONTACT OWNS A 2007 FORD 500. UPON CHANGING GEARS FROM PARK TO DRIVE, THE VEHICLE INDEPENDENTLY ACCELERATED TO A HIGH RATE OF SPEED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF A DEALER COULD TEST DRIVE THE VEHICLE AND PROVIDE A SOLUTION. THE MANUFACTURER HAD ONE TSB ON THE ENGINE, BUT THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA ID
11034122
Incident
Jul 3, 2017
Mileage
140,000 mi
Driver assistance
Filed Jul 13, 2017
CAR LUNGES FORWARD WHEN IN DRIVE WHILE STOPPED, EASING FORWARD, AND BRAKING IN THE PARKING LOTS AND STREETS. THE SAME PROBLEM OCCURRED WITH THE 2006 MODEL I OWNED PREVIOUSLY AND FORD REPLACED THE THROTTLE BODY. PLEASE REFERENCE NTHSA CASE #10468869 AND FORD CASE#1670332142 FOR FUTHER INFORMATION ON THIS PROBLEM.
NHTSA ID
11005031
Incident
Jul 7, 2017
Mileage
110,000 mi
Interior & seats
Filed Nov 5, 2016
Crash reported1 injury reported
VEHICLE WAS STATIONARY AT A TRAFFIC SIGNAL AND REAR ENDED BY ANOTHER AUTOMOBILE WHICH PUSHED IT INTO THE STOPPED VEHICLE IN FRONT. THE DRIVERS SEAT COLLAPSED BACKWARD TO A HORIZONTAL POSITION IN THE ACCIDENT LEAVING ME LAYING DOWN IN THE SEAT. MY NECK AND LEGS WERE INJURED IN THE ACCIDENT.
NHTSA ID
10924389
Incident
Oct 25, 2016
Mileage
155,000 mi
Driver assistance
Filed Aug 12, 2016
UNWANTED SUDDEN ACCELERATION WHEN REMOVING FOOT FROM BRAKE PEDAL SOMETIMES! GOING FROM A STOPPED POSITION, THE CAR LURCHES FORWARD BEFORE YOUR FOOT REACHES THE GAS PEDAL AFTER REMOVING IT FROM THE BRAKE!
NHTSA ID
10895217
Incident
Aug 10, 2016
Mileage
65,000 mi
Body & structureDriver assistancePowertrain (other)
Filed Aug 5, 2016
WE EXPERIENCE THE DOORS OPENING LIGHT COMING ON SAYING DOORS ARE A JAR. RPMS REV UP IN THE CAR WILL PULL FORWARD AT A STOP. PASSENGER SEAT BELT WILL OPEN. TRANSMISSION WILL SHOW SLOWING IN SHIFTING GEARS. THE AC WILL EXPERIENCE SHUTTING OFF DURING HOT TEMPERATURE NO COOL AIR WILL FLOW THROUGH VENTS.
NHTSA ID
10893333
Incident
Jul 14, 2014
ElectricalExterior lighting
Filed Jul 30, 2016
CLUSTER PANEL GOES DARK, AFFECTING ABILITY TO SEE SPEED AND DEFROSTER'S ABILITY TO CLEAR WINDOWS.
NHTSA ID
10891796
Incident
Jul 28, 2016
Mileage
106,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
CSP-12N03
ENGINE
FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. MOMENTARY ENGINE IDLE RPM SURGE MAY BE INTERMITTENT AND MAY OCCUR, DUE TO DEPOSITS BUILDUP IN THROTTLE BODY, AT LOW SPEEDS, WHILE PARKING OR ENTERING DRIVEWAY AND CHECK ENGINE LAMP MAY ILLUMINATE. MODELS 2005-07 FREESTYLE, 500, MONTEGO. *PE
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.