2007 Ford 500 Owner Complaints

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING 15 MPH, THE VEHICLE DECELERATED AND UNINTENTIONALLY LOST POWER. IN ADDITION, THE TRANSMISSION FAULT AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE SPEEDOMETER ONLY SHOWED THAT THE VEHICLE WAS TRAVELING 20 MPH. AFTERWARDS, THE VEHICLE WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEY HYUNDAI OF SALEM (470 S BROADWAY, SALEM, NH 03079, (603) 841-3099) WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS FULL OF CARBON AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

NHTSA ID

11118958

Incident

Aug 9, 2018

Mileage

83,000 mi

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING APPROXIMATELY 15 MPH, THE INSTRUMENT CLUSTER LOST ALL POWER, THE AIR CONDITIONER TURNED OFF, AND THE REVERSE LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST TEN TIMES DAILY FOR THE LAST TWO MONTHS. THE CONTACT CONTINUED DRIVING AND, AFTER APPROXIMATELY 30 MINUTES, THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,425.

NHTSA ID

11109860

Incident

Jul 6, 2018

Mileage

112,425 mi

TL* THE CONTACT OWNS A 2007 FORD 500. UPON CHANGING GEARS FROM PARK TO DRIVE, THE VEHICLE INDEPENDENTLY ACCELERATED TO A HIGH RATE OF SPEED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF A DEALER COULD TEST DRIVE THE VEHICLE AND PROVIDE A SOLUTION. THE MANUFACTURER HAD ONE TSB ON THE ENGINE, BUT THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA ID

11034122

Incident

Jul 3, 2017

Mileage

140,000 mi

CAR LUNGES FORWARD WHEN IN DRIVE WHILE STOPPED, EASING FORWARD, AND BRAKING IN THE PARKING LOTS AND STREETS. THE SAME PROBLEM OCCURRED WITH THE 2006 MODEL I OWNED PREVIOUSLY AND FORD REPLACED THE THROTTLE BODY. PLEASE REFERENCE NTHSA CASE #10468869 AND FORD CASE#1670332142 FOR FUTHER INFORMATION ON THIS PROBLEM.

NHTSA ID

11005031

Incident

Jul 7, 2017

Mileage

110,000 mi

VEHICLE WAS STATIONARY AT A TRAFFIC SIGNAL AND REAR ENDED BY ANOTHER AUTOMOBILE WHICH PUSHED IT INTO THE STOPPED VEHICLE IN FRONT. THE DRIVERS SEAT COLLAPSED BACKWARD TO A HORIZONTAL POSITION IN THE ACCIDENT LEAVING ME LAYING DOWN IN THE SEAT. MY NECK AND LEGS WERE INJURED IN THE ACCIDENT.

NHTSA ID

10924389

Incident

Oct 25, 2016

Mileage

155,000 mi

UNWANTED SUDDEN ACCELERATION WHEN REMOVING FOOT FROM BRAKE PEDAL SOMETIMES! GOING FROM A STOPPED POSITION, THE CAR LURCHES FORWARD BEFORE YOUR FOOT REACHES THE GAS PEDAL AFTER REMOVING IT FROM THE BRAKE!

NHTSA ID

10895217

Incident

Aug 10, 2016

Mileage

65,000 mi

WE EXPERIENCE THE DOORS OPENING LIGHT COMING ON SAYING DOORS ARE A JAR. RPMS REV UP IN THE CAR WILL PULL FORWARD AT A STOP. PASSENGER SEAT BELT WILL OPEN. TRANSMISSION WILL SHOW SLOWING IN SHIFTING GEARS. THE AC WILL EXPERIENCE SHUTTING OFF DURING HOT TEMPERATURE NO COOL AIR WILL FLOW THROUGH VENTS.

NHTSA ID

10893333

Incident

Jul 14, 2014

CLUSTER PANEL GOES DARK, AFFECTING ABILITY TO SEE SPEED AND DEFROSTER'S ABILITY TO CLEAR WINDOWS.

NHTSA ID

10891796

Incident

Jul 28, 2016

Mileage

106,000 mi

THE CAR SURGES WHEN I TAKE IT OUT OF PARK (REVERSE OR DRIVE). IT ALSO SURGES WHEN SLOWING DOWN OR WHEN I HAVE THE BRAKES ON. A LITTLE OLD ASIAN LADY CUSSED ME OUT ONE DAY BECAUSE SHE WAS BEHIND MY CAR WHEN I PUT IT IN REVERSE AND IT SURGED. I DIDN'T HIT HER BUT IT REALLY SCARRED THE HECK OUT OF HER. IT HAPPENS ALL THE TIME. 154,000 MILES

NHTSA ID

10889087

Incident

Jul 26, 2016

Mileage

154,000 mi

AFTER THE LAST STUNT OF GETTING INJURED I WAS RELUCTANT TO TAKE THE CAR OUT, HOWEVER I HAD A VET EMERGENCY WITH MY PET WHICH I HAVE DOCUMENTS TO PROVE APPOINTMENT. THE OFFICE IS LESS THEN 5 MILES AWAY, AS SOON AS I CAME TO A STOP ASSIGN THE CAR ACCELERATED INTO ONCOMING TRAFFIC THEN STAHLLED TODAY??? THIS CAR IS DANGEROUS!!!!!!!!!!!! IM GOING TO WIND UP GETTING KILLED IN THIS CAR, ITS MY ONLY CAR, I PURCHASED IT UNDER GOOD FAITH, ITS JUST GETTING WORSE AND WORSE? FORD REFUSES TO CONTACT ME BACK!!!!!!!!!!

NHTSA ID

10872751

Incident

Jun 6, 2016

Mileage

860,007 mi

ON NUMEROUS OCCASIONS THE CAR HAS ACCELERATED WHEN AT A FULL STOP, AT A LIGHT IN THE DRIVE THRU AT THE BANK, AT A RED LIGHT. IT DID THIS THE FIRST TIME I TEST DROVE IT AND I WAS TOLD IT WAS NORMAL BY THE WANNER FORD DEALERSHIP? IT IS NOT NORMAL! YESTERDAY JUNE 4, 2016- I WENT TO PICK UP SOMETHING AND I WAS BACKING OUT OF A PARKING SPOT, SLOW ALL OF A SUDDEN IT TOOK OFF IN REVERSE EVEN WITH MY FOOT ON THE BREAK IT CONTINUED FOR A FEW SECONDS ALMOST LIKE SOMEONE HAD THEIR FOOT ON THE GAS WHICH I DID NOT, I WAS PRESSING THE BRAKE FOR DEAR LIFE, I HIT MY MOUTH ON THE STEERING WHEEL ACTUALLY HURTING MY FRONT TOOTH. THIS HAS GOTTEN VERY DANGEROUS AND IT A PROBLEM. I HAVE A HEART CONDITION, I IN NO WAY WANT TO BE INJURED AGAIN OR GOD FORBID HIT SOMEONE. THIS IS A DANGEROUS CAR!! AND WAS SOLD TO ME BY FORD UNDER FALSE PRETENSES AND LIES WHEN I ASKED ABOUT THE PROBLEM!!!! I CONTACTED FORD FOR OVER 3 YEARS AND THEY NEVER RESPOND!!

NHTSA ID

10872560

Incident

Jun 4, 2016

Mileage

859,999 mi

CAR STARTS SURGING WHEN STOPPED AT A LIGHT OR WHEN IDLE. RPM'S JUMP UP AND DOWN TO ONE AND BELOW. IF FOOT IS NOT ON THE BRAKE ALL THE WAY CAR WANTS TO LUNGE FORWARD. EVEN WHEN LETTING OFF THE BRAKE TO GO FORWARD YOU HAVE TO BE CAREFUL THAT THE CAR IN FRONT IS FAR ENOUGH AWAY. UNDER PREVIOUS RECALL FORD CLEANED THE THROTTLE BODY AND IT DID NOT CHANGE A THING. THIS HAS BEEN GOING ON SINCE JULY 2015.

NHTSA ID

10865218

Incident

May 16, 2016

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHEN SHIFTING GEARS, THE VEHICLE SURGED FORWARD INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.

NHTSA ID

10850163

Incident

Sep 17, 2015

Mileage

154,000 mi

TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE SHIFTING FROM THE PARK POSITION TO DRIVE, THE VEHICLE LUNGED FORWARD. THE FAILURE OCCURRED WHEN DRIVING OR WHEN SHIFTING INTO REVERSE. THE CONTACT MENTIONED THAT THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM RELATED TO THE THROTTLE BODY HOWEVER, THE VEHICLE WAS NOT REPAIRED DUE TO EXCESSIVE MILEAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ID

10839887

Incident

Jan 12, 2009

Mileage

90,000 mi

THE INSTRUMENT CONTROLS GO COMPLETELY DEAD, SO NO KNOWLEDGE OF SPEED, COOLANT TEMPERATURE, GAS CAPACITY. THE PASSENGER AIR BAG DEACTIVATES, WHETHER THERE IS A PASSENGER THERE OR NOT. THE REAR BACK UP LIGHTS GO ON PERMANENTLY. HAPPENS AT ANY SPEED AND INTERMITTENTLY FLICKERS BACK ON AND OFF. CAN HAPPEN WHEN THE CAR IS MOVING, OR SITTING AT A STOP. NO CONSISTENCY ON WHEN IT HAPPENS AND WHEN IT RESUMES.

NHTSA ID

10811152

Incident

Dec 17, 2015

Mileage

104,000 mi

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE SERVICE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID

10810898

Incident

Jul 17, 2015

WE WENT ON VACATION FOR 15 DAYS AND LEFT OUR VEHICLE IN THE DRIVEWAY. WHEN WE CAME HOME AND DROVE IT THE BRAKES MADE A HORRIBLE NOISE. I TOOK IT BACK TO THE FORD DEALER WHERE THEY HAD BEEN TOTALLY REPLACE 2000 MILES EARLIER AND FOUND OUT THAT THE BRAKE SHOES HAD RUSTED TO THE ROTORS AND WHEN I DROVE THE CAR THEY BROKE LOOSE AND PITTED EACH OTHER. FOR OVER $700 FORD REDID THE BRAKES. I FOUND OUT THAT FORD CHANGED THE BRAKE PAD DESIGN FOR THIS VEHICLE TO INCLUDE IRON IN THEM.....THEREFORE THIS PROBLEM WILL OCCUR WITH ALL FORDS WITH THIS DESIGN CHANGE. I FILED A COMPLAINT WITH FORD AND THEY SAID ...."NO WARENTEE ISSUE OR RECALL ISSUE....THEREFORE NOT HELP TO ME.....". THEY EVEN SUGGESTED I WRITE TO YOU. CLEARLY A DESIGN FLAW IN MY ESTIMATION! WHAT DO YOU THINK? HOW MANY FORD VEHICLES NOW HAVE THIS FLAW?

NHTSA ID

10760087

Incident

Aug 14, 2015

Mileage

62,342 mi

TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE ON A DECLINE, IT DID NOT SHIFT OUT OF THE DRIVE POSITION. THE CONTACT STATED THAT BRICKS HAD TO BE PLACED BEHIND THE REAR TIRES IN ORDER FOR THE VEHICLE NOT TO ROLL BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

NHTSA ID

10746649

Incident

Aug 5, 2015

Mileage

102,000 mi

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE THE VEHICLE WAS STOPPED AND THE BRAKE PEDAL WAS DEPRESSED, THE RPMS INCREASED AND THE ENGINE REVVED WHEN THE BRAKE PEDAL WAS RELEASED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

NHTSA ID

10725346

Incident

Oct 15, 2011

Mileage

114,000 mi

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING APPROXIMATELY 40-50 MPH, THE VEHICLE LOST POWER. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DIAGNOSED. THE MECHANIC RECOMMENDED THAT THE THROTTLE BODY BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10724713

Incident

Jun 2, 2009

WHENEVER I PUT THE CAR INTO DRIVE OR REVERSE, THE CAR JERKS VERY VIOLENTLY. I HAVE TO KEEP MY FOOT ON THE BRAKE WHEN I AM SHIFTING INTO DRIVE OR REVERSE IN FEAR OF JERKING AND HITTING SOMEONE OR ANOTHER CAR. IT LAUNCHING FORWARD TOO. I HAVE TAKEN IT TO CAPITAL FORD BEFORE AND THEY TOLD ME IT IS NOTHING WRONG BUT I AM NOT A FOOL SOMETHING IS DEFINITELY WRONG. I HAVE SPOKEN TO OTHER PEOPLE WHO HAVE 500'S AND THEY HAVE TOLD ME THEY EXPERIENCED THE SAME EXACT ISSUE. *TR

NHTSA ID

10693336

Incident

Mar 10, 2015

Mileage

146,153 mi

TL*THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE LIGHT ON THE INSTRUMENT PANEL FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,700.

NHTSA ID

10693036

Incident

Mar 6, 2015

Mileage

99,700 mi

ALL OF A SUDDEN THE CAR LURCHES FORWARD AND SPEED FORWARD. I CAN BARELY STOP IT WITH THE BRAKES. IT HAPPENS MORE OFTEN AND HAS ALMOST THROWN ME INTO OBJECT LIKE A CAR, OR STATIONARY OBJECT. THE DRIVERS SEAT HEAT HAS GONE OUT COMPLETELY.. PASSENGER SIDE OKAY. *TR

NHTSA ID

10691123

Incident

Dec 2, 2014

Mileage

62,000 mi

TL*THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AS THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,050. .... UPDATED 08/31/15 *BF UPDATED 12/10/15 *JS

NHTSA ID

10680444

Incident

Dec 15, 2014

Mileage

136,050 mi

I STARTED MY CAR THIS MORNING AND WAITED A FEW MINUTES FOR MY SON TO COME OUT. NO MORE THAN 3 MINUTES AND MY PASSENGER MIRROR STARTED SMOKING REALLY BAD. MY HUSBAND RAN OUT AND IT WAS ON FIRE! *TR

NHTSA ID

10632688

Incident

Sep 12, 2014

Mileage

180,000 mi