2007 Ford 500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2007 Ford 500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)1122.0%
- Driver assistance816.0%
- Engine816.0%
- Electrical714.0%
- Fuel system48.0%
- Exterior lighting24.0%
- Other / unspecified24.0%
- Airbags12.0%
- Visibility12.0%
- Body & structure12.0%
- Brakes12.0%
- Heating & air conditioning12.0%
- Interior & seats12.0%
- Steering12.0%
- Suspension12.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING 15 MPH, THE VEHICLE DECELERATED AND UNINTENTIONALLY LOST POWER. IN ADDITION, THE TRANSMISSION FAULT AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE SPEEDOMETER ONLY SHOWED THAT THE VEHICLE WAS TRAVELING 20 MPH. AFTERWARDS, THE VEHICLE WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEY HYUNDAI OF SALEM (470 S BROADWAY, SALEM, NH 03079, (603) 841-3099) WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS FULL OF CARBON AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
WE EXPERIENCE THE DOORS OPENING LIGHT COMING ON SAYING DOORS ARE A JAR. RPMS REV UP IN THE CAR WILL PULL FORWARD AT A STOP. PASSENGER SEAT BELT WILL OPEN. TRANSMISSION WILL SHOW SLOWING IN SHIFTING GEARS. THE AC WILL EXPERIENCE SHUTTING OFF DURING HOT TEMPERATURE NO COOL AIR WILL FLOW THROUGH VENTS.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 FORD 500. UPON CHANGING GEARS FROM PARK TO DRIVE, THE VEHICLE INDEPENDENTLY ACCELERATED TO A HIGH RATE OF SPEED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF A DEALER COULD TEST DRIVE THE VEHICLE AND PROVIDE A SOLUTION. THE MANUFACTURER HAD ONE TSB ON THE ENGINE, BUT THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
CAR LUNGES FORWARD WHEN IN DRIVE WHILE STOPPED, EASING FORWARD, AND BRAKING IN THE PARKING LOTS AND STREETS. THE SAME PROBLEM OCCURRED WITH THE 2006 MODEL I OWNED PREVIOUSLY AND FORD REPLACED THE THROTTLE BODY. PLEASE REFERENCE NTHSA CASE #10468869 AND FORD CASE#1670332142 FOR FUTHER INFORMATION ON THIS PROBLEM.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING 15 MPH, THE VEHICLE DECELERATED AND UNINTENTIONALLY LOST POWER. IN ADDITION, THE TRANSMISSION FAULT AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE SPEEDOMETER ONLY SHOWED THAT THE VEHICLE WAS TRAVELING 20 MPH. AFTERWARDS, THE VEHICLE WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEY HYUNDAI OF SALEM (470 S BROADWAY, SALEM, NH 03079, (603) 841-3099) WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS FULL OF CARBON AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
AFTER THE LAST STUNT OF GETTING INJURED I WAS RELUCTANT TO TAKE THE CAR OUT, HOWEVER I HAD A VET EMERGENCY WITH MY PET WHICH I HAVE DOCUMENTS TO PROVE APPOINTMENT. THE OFFICE IS LESS THEN 5 MILES AWAY, AS SOON AS I CAME TO A STOP ASSIGN THE CAR ACCELERATED INTO ONCOMING TRAFFIC THEN STAHLLED TODAY??? THIS CAR IS DANGEROUS!!!!!!!!!!!! IM GOING TO WIND UP GETTING KILLED IN THIS CAR, ITS MY ONLY CAR, I PURCHASED IT UNDER GOOD FAITH, ITS JUST GETTING WORSE AND WORSE? FORD REFUSES TO CONTACT ME BACK!!!!!!!!!!
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING APPROXIMATELY 15 MPH, THE INSTRUMENT CLUSTER LOST ALL POWER, THE AIR CONDITIONER TURNED OFF, AND THE REVERSE LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST TEN TIMES DAILY FOR THE LAST TWO MONTHS. THE CONTACT CONTINUED DRIVING AND, AFTER APPROXIMATELY 30 MINUTES, THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,425.
CLUSTER PANEL GOES DARK, AFFECTING ABILITY TO SEE SPEED AND DEFROSTER'S ABILITY TO CLEAR WINDOWS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE SERVICE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
WHENEVER I PUT THE CAR INTO DRIVE OR REVERSE, THE CAR JERKS VERY VIOLENTLY. I HAVE TO KEEP MY FOOT ON THE BRAKE WHEN I AM SHIFTING INTO DRIVE OR REVERSE IN FEAR OF JERKING AND HITTING SOMEONE OR ANOTHER CAR. IT LAUNCHING FORWARD TOO. I HAVE TAKEN IT TO CAPITAL FORD BEFORE AND THEY TOLD ME IT IS NOTHING WRONG BUT I AM NOT A FOOL SOMETHING IS DEFINITELY WRONG. I HAVE SPOKEN TO OTHER PEOPLE WHO HAVE 500'S AND THEY HAVE TOLD ME THEY EXPERIENCED THE SAME EXACT ISSUE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
CLUSTER PANEL GOES DARK, AFFECTING ABILITY TO SEE SPEED AND DEFROSTER'S ABILITY TO CLEAR WINDOWS.
THE INSTRUMENT CONTROLS GO COMPLETELY DEAD, SO NO KNOWLEDGE OF SPEED, COOLANT TEMPERATURE, GAS CAPACITY. THE PASSENGER AIR BAG DEACTIVATES, WHETHER THERE IS A PASSENGER THERE OR NOT. THE REAR BACK UP LIGHTS GO ON PERMANENTLY. HAPPENS AT ANY SPEED AND INTERMITTENTLY FLICKERS BACK ON AND OFF. CAN HAPPEN WHEN THE CAR IS MOVING, OR SITTING AT A STOP. NO CONSISTENCY ON WHEN IT HAPPENS AND WHEN IT RESUMES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WHILE DRIVING ON A FRESH SNOWY ROAD AT A LOW RATE OF SPEED I SUDDENLY LOST CONTROL OF MY VEHICLE ALMOST CRASHING INTO SEVERAL ONCOMING CARS AND FINALLY TURNING 360 DEGREES AND SLAMMING INTO A PARKED CAR WITH THE PASSENGER SIDE OF MY CAR. AFTER THE POLICE CAME AND LEFT I ATTEMPTED TO DRIVE THE CAR AND FOUND IT WAS DIFFICULT TO IMPOSSIBLE TO CONTROL. I PARKED THE CAR AND WHEN I CAME BACK WITH MY HUSBAND THE NEXT DAY WE FOUND THE TRACTION CONTROL LIGHT ON WHICH MEANT THE FUNCTION WAS OFF AFTER LOOKING AT THE MANUAL WE FOUND THAT YOU WOULD ALMOST NEVER WANT TO DISENGAGE THIS BUT THE BUTTON IS JUST ABOVE THE CUP HOLDER WHERE IT COULD BE EASILY TOUCHED. WHEN WE GOT THE CAR BACK A MONTH LATER WE FOUND THAT THE LIGHT WAS STILL ON AND THEY LATER FOUND THAT THE TRACTION CONTROL SYSTEM HAD MALFUNCTIONED WHICH CAUSED MY ACCIDENT WHICH COULD HAVE BEEN FATAL. *TR
THE BOLT THAT ATTACHES THE BOTTOM OF THE LEFT FRONT WHEEL ASSEMBLY TO THE SUSPENSION WORKED LOOSE. IT DID NOT FALL OFF, BUT THE NUT WAS EASILY TURNED BY HAND. WE NOTICED THIS BECAUSE ON A RIGHT TURN THE CAR WOULD SOMETIMES DECIDE TO TURN SHARPER. *TR HAD THE BOLT FALLEN OUT IT COULD HAVE BEEN FATAL. I WAS DRIVING A TWISTING MOUNTAIN ROAD AT THE TIME I NOTICED. CROSSING THE CENTER LINE AND HITTING OPPOSING TRAFFIC COULD HAVE BEEN THE OUTCOME. THIS CAR HAS NEVER BEEN IN AN ACCIDENT OR HIT A CURB OR ANYTHING. OTHER THAN THIS, IT'S BEEN A GREAT CAR. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
THE INSTRUMENT CONTROLS GO COMPLETELY DEAD, SO NO KNOWLEDGE OF SPEED, COOLANT TEMPERATURE, GAS CAPACITY. THE PASSENGER AIR BAG DEACTIVATES, WHETHER THERE IS A PASSENGER THERE OR NOT. THE REAR BACK UP LIGHTS GO ON PERMANENTLY. HAPPENS AT ANY SPEED AND INTERMITTENTLY FLICKERS BACK ON AND OFF. CAN HAPPEN WHEN THE CAR IS MOVING, OR SITTING AT A STOP. NO CONSISTENCY ON WHEN IT HAPPENS AND WHEN IT RESUMES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
I STARTED MY CAR THIS MORNING AND WAITED A FEW MINUTES FOR MY SON TO COME OUT. NO MORE THAN 3 MINUTES AND MY PASSENGER MIRROR STARTED SMOKING REALLY BAD. MY HUSBAND RAN OUT AND IT WAS ON FIRE! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
WE EXPERIENCE THE DOORS OPENING LIGHT COMING ON SAYING DOORS ARE A JAR. RPMS REV UP IN THE CAR WILL PULL FORWARD AT A STOP. PASSENGER SEAT BELT WILL OPEN. TRANSMISSION WILL SHOW SLOWING IN SHIFTING GEARS. THE AC WILL EXPERIENCE SHUTTING OFF DURING HOT TEMPERATURE NO COOL AIR WILL FLOW THROUGH VENTS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WE WENT ON VACATION FOR 15 DAYS AND LEFT OUR VEHICLE IN THE DRIVEWAY. WHEN WE CAME HOME AND DROVE IT THE BRAKES MADE A HORRIBLE NOISE. I TOOK IT BACK TO THE FORD DEALER WHERE THEY HAD BEEN TOTALLY REPLACE 2000 MILES EARLIER AND FOUND OUT THAT THE BRAKE SHOES HAD RUSTED TO THE ROTORS AND WHEN I DROVE THE CAR THEY BROKE LOOSE AND PITTED EACH OTHER. FOR OVER $700 FORD REDID THE BRAKES. I FOUND OUT THAT FORD CHANGED THE BRAKE PAD DESIGN FOR THIS VEHICLE TO INCLUDE IRON IN THEM.....THEREFORE THIS PROBLEM WILL OCCUR WITH ALL FORDS WITH THIS DESIGN CHANGE. I FILED A COMPLAINT WITH FORD AND THEY SAID ...."NO WARENTEE ISSUE OR RECALL ISSUE....THEREFORE NOT HELP TO ME.....". THEY EVEN SUGGESTED I WRITE TO YOU. CLEARLY A DESIGN FLAW IN MY ESTIMATION! WHAT DO YOU THINK? HOW MANY FORD VEHICLES NOW HAVE THIS FLAW?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
DRIVER'S SIDE HEATED SEAT WENT OUT; DEALER SAYS WILL COST $600 TO REPLACE/REPAIR. PASSENGER SIDE STILL WORKS. THIS IS ONE OF THE REASONS WE BOUGHT THIS VEHICLE. WE HAVE BEEN LONG-TIME FORD DRIVERS -- BUYING NEW -- BUT MAY NEVER BUY A FORD AGAIN. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
VEHICLE WAS STATIONARY AT A TRAFFIC SIGNAL AND REAR ENDED BY ANOTHER AUTOMOBILE WHICH PUSHED IT INTO THE STOPPED VEHICLE IN FRONT. THE DRIVERS SEAT COLLAPSED BACKWARD TO A HORIZONTAL POSITION IN THE ACCIDENT LEAVING ME LAYING DOWN IN THE SEAT. MY NECK AND LEGS WERE INJURED IN THE ACCIDENT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THE BOLT THAT ATTACHES THE BOTTOM OF THE LEFT FRONT WHEEL ASSEMBLY TO THE SUSPENSION WORKED LOOSE. IT DID NOT FALL OFF, BUT THE NUT WAS EASILY TURNED BY HAND. WE NOTICED THIS BECAUSE ON A RIGHT TURN THE CAR WOULD SOMETIMES DECIDE TO TURN SHARPER. *TR HAD THE BOLT FALLEN OUT IT COULD HAVE BEEN FATAL. I WAS DRIVING A TWISTING MOUNTAIN ROAD AT THE TIME I NOTICED. CROSSING THE CENTER LINE AND HITTING OPPOSING TRAFFIC COULD HAVE BEEN THE OUTCOME. THIS CAR HAS NEVER BEEN IN AN ACCIDENT OR HIT A CURB OR ANYTHING. OTHER THAN THIS, IT'S BEEN A GREAT CAR. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
THE BOLT THAT ATTACHES THE BOTTOM OF THE LEFT FRONT WHEEL ASSEMBLY TO THE SUSPENSION WORKED LOOSE. IT DID NOT FALL OFF, BUT THE NUT WAS EASILY TURNED BY HAND. WE NOTICED THIS BECAUSE ON A RIGHT TURN THE CAR WOULD SOMETIMES DECIDE TO TURN SHARPER. *TR HAD THE BOLT FALLEN OUT IT COULD HAVE BEEN FATAL. I WAS DRIVING A TWISTING MOUNTAIN ROAD AT THE TIME I NOTICED. CROSSING THE CENTER LINE AND HITTING OPPOSING TRAFFIC COULD HAVE BEEN THE OUTCOME. THIS CAR HAS NEVER BEEN IN AN ACCIDENT OR HIT A CURB OR ANYTHING. OTHER THAN THIS, IT'S BEEN A GREAT CAR. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .