Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
374
Latest Oct 29, 2015
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
75
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 5, 1995
What this page shows
Our database holds 374 NHTSA owner-reported complaints for the 1993 Ford Aerostar. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 374 · page 1 of 15
Powertrain (other)
Filed Oct 29, 2015
TL* THE CONTACT OWNS A 1993 FORD AEROSTAR. WHILE DRIVING AT APPROXIMATELY 80 MPH, THERE WAS A VIBRATION COMING FROM THE DRIVER SIDE AND THERE WAS FLUID LEAKING FROM THE VEHICLE. THE CONTACT NOTICED THAT THE TRANSMISSION TRANSFER CASE WAS FRACTURED AND FLUID WAS LEAKING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ID
10787003
Incident
Oct 26, 2015
Electrical
Filed Sep 11, 2014
TL* THE CONTACT OWNS A 1993 FORD AEROSTAR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
NHTSA ID
10632568
Incident
Jul 4, 2011
Mileage
169,000 mi
Body & structure
Filed May 17, 2014
Crash reported
BACKED INTO PINE TREE IN DRIVEWAY. SHATTERED PLASTIC BUMPER COVER. CAN NOT REPLACE BUMPER COVER BECAUSE FORD SAYS OBSOLETE. ALSO NO AFTER MARKET BUMPER CAN BE FOUND FOR THIS MODEL. THIS BUMPER PROTECTS NO ONE. *JS FORD WON'T EVEN GIVE ME THE FORD PART NUMBER. ITS A CARGO VAN. OTHER MODEL COVERS CAN BE BOUGHT FROM AFTER MARKET SELLERS BUT NOT THE CARGO VAN. ONLY PLACE TO GET ONE IS JUNK YARDS IF YOU ARE GET LUCKY. MOST OF THEIR COVERS ARE BUSTED ALSO. A CAR IS A HAZARD WITHOUT A BUMPER. *JS
NHTSA ID
10592183
Incident
May 1, 2014
Mileage
100,000 mi
Electrical
Filed Jan 6, 2010
TL*THE CONTACT OWNS A 1993 FORD AEROSTAR. THE CONTACT STATED THAT HE NOTICED ELECTRICAL PROBLEMS. THERE WAS A CLICKING SOUND AND HE COULD FEEL A PULSATION IN THE DASHBOARD; THERE WERE ALSO ELECTRICAL SHORTAGES. HE CALLED THE DEALERSHIP ABOUT RECALL 99V029000 AND WAS TOLD THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. HE ALSO CONSULTED THE MANUFACTURER AND IT WAS CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS 144,705. THE FAILURE MILEAGE WAS APPROXIMATELY 144,670. UPDATED 02/22/11
NHTSA ID
10298475
Incident
Nov 5, 2009
Mileage
144,670 mi
Electrical
Filed Oct 23, 2008
Fire reported
TL*THE CONTACT OWNS A 1993 FORD AEROSTAR. THE CONTACT STATED THAT HIS VEHICLE WAS PRODUCED WITH A HIGHER THAN SPECIFIED ELECTRICAL LOAD THROUGH THE ACCESSORY POWER FEED CIRCUIT. THE POTENTIAL FOR CONTACT BETWEEN THE B2 (BATTERY), A2 (ACCESSORY), AND P1 (PROOF) CIRCUITS CAN OCCUR; THEREFORE, CREATING A SHORT CIRCUIT AND ALLOWING CURRENT TO FLOW THROUGH THE GROUND WIRE. ON NUMEROUS OCCASIONS, HE NOTICED THAT THE SWITCH MODULE MELTED AND THE INSTRUMENT CONTROL PANEL LIGHTING WAS INOPERATIVE. AS A RESULT, THE RISK OF A SEVERE FIRE INCREASED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 99V029000 (ELECTRICAL SYSTEM:IGNITION:SWITCH); THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 168,000 AND CURRENT MILEAGE WAS 180,000.
NHTSA ID
10246511
Incident
Jul 16, 2006
Mileage
168,000 mi
Tires & wheels
Filed Dec 3, 2007
BOUGHT FOUR TIRES: SIGMA SHADOW. 55,000 MILES WARRANTY. 215/75R14, 6K60, AT TIRE KINGDOM LOCATED AT: 8790 SW 24TH ST. MIAMI, FL. 33165. TELEPHONE 305 227 4110. *TR ON OCT. 22, 2007 THE REAR RIGHT TIRE BLEWOUT. THE TIRE HAD 7,194 MILES. TIRE KINGDOM GAVE ME TWO TIRES WHICH THEY INSTALLED IN THE FRONT. ON NOV. 19, 2007 ANOTHER TIRE BLEWOUT. THIS TIRE HAD 10,550 MILES. THIS LAST INCIDENT HAPPENED IN HOUSTON. I WENT TO NTB (PART OF THE SAME COMPANY) LOCATED AT: 7115 FM 1960 ROAD WEST. TELEPHONE 281- 580-1689. I TALKED TO THE MGR. MR. FRED JOHNSON. I SHOWED HIM THE BLOWNOUT TIRE, ALL THE PAPERS ETC..AND ASKED HIM TO REPLACE THE BLOWNOUT TIRE PLUS THE OTHER ORIGINAL TIRE. HE SAID THAT HE WOULD ONLY REPLACE THE BLOWNOUT TIRE, HE DID NOT HAVE THE TIRE IN STOCK SO I HAD TO RETURN. SINCE HE DID NOT WANT TO REPLACE THE TWO ORIGINAL TIRES, I ASKED HIM FOR THE NAME AND TELEPHONE OF THE DISTRICT MGR. HE TOLD ME THAT HIS NAME WAS ARTHAY BENTON AND HIS TELEPHONE 1-865-951-4622. I CALLED MR. BENTON AND EXPLAINED THE PROBLEM TO HIM. HE SAID HE WOULD CALL ME BACK. THE PERSON THAT CALLED ME BACK WAS MR. FRED JOHNSON AND TOLD ME THAT THEY WOULD NOT GIVE ME ANY TIRES NOT EVEN REPLACE THE BLOWNOUT TIRE. I TOOK THE BLOWNOUT TIRE TO ANOTHER NTB STORE AND THEY REPLACED IT. I AM VERY CONCERNED ABOUT THE SAFETY OF THESE TIRES PARTICULARLY THE ORIGINAL TIRE. THE FIRST INCIDENT HAPPENED ON I-10 IN FLORIDA, THE SECOND INCIDENT ON 610 IN HOUSTON. IN BOTH INCIDENTS, WHEN THE TIRES FAILED, I LOST CONTROL OF THE CAR AND MIRACULOUSLY I DID NOT HAVE AN ACCIDENT. IF YOU NEED ADDITIONAL INFORMATION, LET ME KNOW. SINCERELY ANTONIO DURANCE *TR
NHTSA ID
10210670
Incident
Oct 22, 2007
Mileage
7,194 mi
Electrical
Filed Nov 11, 2006
Fire reported
JUST GOT HOME AND WAS PARKED IN FRONT OF THE HOUSE. ABOUT 30 MIN LATER SOMEONE WAS KNOCKING ON ARE DOOR TELLING US THE VAN WAS ON FIRE. THERE WAS NO KEYS LEFT IN THE VAN. THE FIRE BURN THE DASH AND THE RIGHT SIDE OF THE INSIDE OF THE ENGINE AND THE HOOD. THE VAN IS NOW TOTAL. *NM
NHTSA ID
10173207
Incident
Nov 10, 2006
Engine
Filed Nov 3, 2006
DT*: THE CONTACT STATED UPON CHANGING BOTH THE FUEL FILTER AND THE OIL FILTER, THE VEHICLE MADE A KNOCKING NOISE WHILE DRIVING 20 MPH. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM.
NHTSA ID
10172567
Incident
Nov 3, 2006
Mileage
146,000 mi
Filed Jan 3, 2006
CONSUMER REQUESTING INFORMATION ON RECALLS FOR 1993 FORD AEROSTAR. *TS *JB
NHTSA ID
10147556
Incident
Jan 1, 1901
AirbagsDriver assistanceElectrical+1 more
Filed May 11, 2005
AIR BAG LIGHT STARTED FLASHING CONSTANTLY, THEN HORN AND CRUISE CONTROL STOPPED WORKING. NOISE IN COLUMN SOUNDS LIKE LOOSE WIRES FLOPPING.
NHTSA ID
10120664
Incident
May 10, 2005
Mileage
189,000 mi
Airbags
Filed Mar 2, 2005
Crash reported1 injury reported
THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN HER 1993 FORD AEROSTAR IN WHICH THE VEHICLE ROLLED FOUR TIMES. NONE OF THE VEHICLE'S AIR BAGS DEPLOYED. *NM THE CONSUMER SUSTAINED LIFE THREATENING INJURIES INCLUDING A BROKEN BONE IN HER BACK. THE MANUFACTURER WAS CONTACTED BUT THE CONSUMER HAS NOT RECEIVED A RESPONSE FROM THEM. *NM
NHTSA ID
10113755
Incident
Jun 1, 2004
Electrical
Filed Mar 2, 2005
Fire reported
WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE CONSUMER TRIED TO RESTART THE VEHICLE AND WAS ABLE TO DO SO. WHILE OPENING THE HOOD, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED. PLEASE PROVIDE FURTHER DETAILS. *JB RECALL CAMPAIGN; NHTSA CAMPAIGN ID NUMBER : 99V029000. THE CONSUMER STATED THAT HE SAW SMOKE COMING OUT OF THE EDGE OF THE HOOD. AFTER HE OPENED THE HOOD HE SAW A SMALL FIRE AT THE REAR OF THE ENGINE. *TC
NHTSA ID
10109761
Incident
Dec 31, 2004
Mileage
150,000 mi
Brakes
Filed Feb 25, 2005
BRAKE LIGHTS CONSTANTLY SHORTING OUT. I HAVE TO REPLACE THEM 2 OR MORE TIMES PER YEAR. I USE LONG-LIFE BULBS, BUT THEY CONTINUALLY GO OUT. I SEE MANY OTHER AEROSTAR VEHICLES WITH SIMILAR SITUATION. WHILE THIS HAS NOT CAUSED AN ACCIDENT YET, UNLESS I CONSTANTLY CHECK THE LIGHTS, I MAY BE INVOLVED IN AN ACCIDENT AND/OR TICKET DUE TO THIS DEFECT. *NM
NHTSA ID
10112157
Incident
Feb 5, 2005
Mileage
175,000 mi
Exterior lighting
Filed Dec 16, 2004
HEADLIGHTS SWITCH BURNED OUT TWICE. THE CONNECTOR TO THE SWITCH KEPT BURNING. THE MANUFACTURER OFFERED NO HELP.*AK
NHTSA ID
10104971
Incident
Dec 16, 2004
Mileage
149,000 mi
Steering
Filed Oct 30, 2004
Crash reported
WHILE TURNING LEFT IN AN INTERSECTION THE STEERING WHEEL LOCK UP ON MY AEROSTAR FORD '93 THAT CAUSED ME TO TURN OVER TO THE LEFT AND HIT THE OPPOSITE LANE AND HIT A CAR. I WAS UNABLE TO STRAIGHTEN OUT THE WHEEL AS IT LOCKS UP. AFTER IT WAS RESTARTED THE STEERING WHEEL WAS FINE AND 2 MECHANICS THAT I BROUGHT IT TO CAN'T FIND ANY PROBLEMS.*JB
NHTSA ID
10098011
Incident
Oct 18, 2004
Mileage
91,400 mi
SteeringSuspension
Filed Oct 8, 2004
THE FRONT END NEEDED TO BE ALIGNED BECAUSE NEW TIRES WERE INSTALLED. THE MECHANIC WAS UNABLE TO PERFORM THE FRONT END ALIGNMENT BECAUSE THE FRONT LEFT BALL JOINT AND INNER TIE ROD WERE WORN. *JB
NHTSA ID
10095474
Incident
Sep 15, 2004
Electrical
Filed Aug 6, 2004
Fire reported
WHILE DRIVING ON THE HIGHWAY VEHICLE CAUGHT ON FIRE BECAUSE OF THE DEFECT DESCRIBED IN IGNITION SWITCH ELECTRICAL SHORT 99V029000 RECALL. MANUFACTURER PROVIDED CONFLICTING INFORMATION. THEY TOLD CONSUMER BY PHONE THAT THE VIN NUMBER WAS INCLUDED IN THE RECALL ,AND THEN SENT A LETTER INDICATING THAT THE VIN NUMBER WASN'T INCLUDED. *AK
NHTSA ID
10087331
Incident
Jun 27, 2004
Mileage
130,000 mi
Tires & wheels
Filed Jun 1, 2004
I BOUGHT 4-TIRES AT SEAR IN KINGSPORT TENNESSEE IN FEBRUARY 2004 AND NOTICED THAT ALL 4-TIRES HAD BAD PLACES ON THE TIRES ,TOOK THE VEHICLE BACK THEY SAID IT WAS THE BELTS BROKE IN THEM BUT IT WAS OKAY TO DRIVE .I ASKED THEM TO REPLACE THESE TIRES BECAUSE I EAS GOING ON VACATION AND IT NEEDED TO BE DONE NOW.THEN THEY SAY THE TIRES ARE LIKE THAT ,SO I CHECKED THE TIRES ON THE WALL THERE AND THERE WASNT A TIRE THERE LIKE MINE WITH THESE PLACES ON THEM. ALKL THE WAY TO THE BEACH THE VAN SHOOK BECAUSE THEY SAID THESE TIRES WERE OK,SEARS LOGO IS SATISFACTIONED GUARANTEED RIGHT. IF ONE OF MY KIDS OR FAMILY GETS HURT BECAUSE OF THESE TIRES SEARS WILL BE IN A LAWSUIT OVER 4- TIRES THAT SHOULD BE REPLACED INSTEAD OF ASKING ANY QUESTIONS.*AK
NHTSA ID
10074572
Incident
May 29, 2004
Tires & wheels
Filed May 28, 2004
THE VEHICLE'S REAR TIRES HAVE PRODUCED A LARGE BUBBLE ON IT. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *LA
NHTSA ID
10074412
Incident
May 27, 2004
Mileage
115,000 mi
Body & structure
Filed Feb 23, 2004
ELECTRONIC DASH READOUT CANNOT BE SEEN WHEN SUNLIGHT ENTERS THE CAR AT NUMEROUS ANGLES. *LA *JB
NHTSA ID
10061152
Interior & seats
Filed Feb 11, 2004
HEADLIGHT SWITCH RUNS SO HOT IT MELTS THE PLASTIC PLUG BODY INTO WHICH THE WIRING HARNESS TERMINALS ARE INSERTED. I WILL BE PURCHASING THE SECOND REPLACEMENT SWITCH TODAY (3 TOTAL SWITCHES SINCE NEW). WITH THE INSTRUMENT PANEL TRIM REMOVED AND 1/2 HR DRIVING WITH HEADLIGHTS ON THE SWITCH IS TOO HOT TO TOUCH. THE CONTACT THAT PROVIDES POWER TO THE TAIL LIGHTS, INSTRUMENT PANEL LIGHTS AND RADIO NIGHT LIGHT SEEMS TO BE THE SOURCE OF HEAT AS THAT TERMINAL SHOWS THE GREATEST DAMAGE DUE TO HEATING.*AK
NHTSA ID
10056983
Incident
Feb 10, 2004
Mileage
150,000 mi
Filed Jan 15, 2004
THE SWITCH DOES NOT WORK PROPERLY. WHEN YOU TAKE THE KEY OUT SWITCH IS STILL ON. HAS TO BE JIGGLED ABOUT TO BE SURE IT IS TURNED OFF. HAS BEEN ON AND LIGHTS INSIDE HAVE RUN BATTERY DOWN. ALSO WHEN DRIVING THE DOOR AJAR LIGHT STAYS ON OR THE CHECK OIL LIGHT STAYS ON AND YOU CAN HEAR NOISES IN DASH. THEY SOUND LIKE CLICKING NOISES. WANT TO FIND OUT IF THERE ARE ANY RECALLS ON MY VAN. I PURCASED IT USED AND LOVE IT EXCEPT FOR THIS PROBLEM. THANK YOU NOVEEN MCGEE
NHTSA ID
10069342
Incident
Aug 15, 2003
BrakesTires & wheels
Filed Nov 19, 2003
WHILE DRIVING VEHICLE LOST CONTROL. TOOK VEHICLE TO INDEPENDENT REPAIR SHOP, AND MECHANIC INDICATED THAT THIS VEHICLE WAS ON RECALL CONCERNING TRANSFER CASE PROBLEM. ALSO, HAD BRAKE SYSTEM PROBLEM. *AK
NHTSA ID
10048270
Incident
Nov 19, 2003
Tires & wheels
Filed Nov 5, 2003
WHILE DRIVING AT 35 MPH REAR TIRE TREAD SEPARATED. TIRE MODEL UNKNOWN, SIZE P215/70R14, DOT# DVHYFRKR4201 .
NHTSA ID
10046390
Incident
Nov 5, 2003
Mileage
128,850 mi
Tires & wheels
Filed Oct 16, 2003
DEAR NHTSA; BELOW IS CORRESPONDENCE WITH GOODYEAR TIRE COMPANY. I HAVE HAD PROBLEMS WITH THE DUNLOP ROVER TOURING GT TIRE NUMBER PN P22570514 AS DETALED BELOW. I DO NOT HAVE FURTHER TIRE INFORMATION SINCE THE VEHICLE IS IN THE UNITED STATES BUT I CAN OBTAIN IT AS NECESSARY. THANK YOU, MARK DEVRIES *LA 3 OCTOBER 2003 DEAR SIR: ON 6-22-01 I PURCHASED 4 DUNLOP ROVER TOURING LT TIRES FOR MY 1992 AEROSTAR VAN, MILAGE 108,098 AT SEARS EAGLE RIDGE MALL, LAKE WALES FL. ON 8-6-03, THE VEHICLE (138,690 MILES) WAS RETURNED TO SEARS EAGLE RIDGE BECAUSE THE RIGHT FRONT TIRE WAS SEPARATING FROM THE TREAD. A NEW DUNLOP ROVER TOURING LT WAS MOUNTED. ON 8-12-03 MY FAMILY WERE ON THE FLORIDA TURNPIKE WHEN THEY SUDDENLY HEARD A "THUMP,THUMP" FROM THE RIGHT REAR SIMILAR TO THE SOUND HEARD THE PREVIOUS WEEK WITH THE SEPARATED TIRE. THIS TIME THE TIRE EXPLODED AND MY WIFE BARELY MANAGED TO CONTROL THE VEHILE WHILE STEERING THE VAN TO THE SIDE OF THE TURNPIKE. I HAVE DIGITAL PICTURES OF THE EXPLODED TIRE AND MY VAN. MY FAMILY CONTINUED TO LOUISIANA WHERE THEY DEPARTED FOR INDONESIA WHERE WE ARE RESIDENT WITH CHEVRONTEXACO, LEAVING THE VAN WITH MY DAUGHTER WHO ATTENDS UNIVERSITY IN LAFAYETTE, LA. I THINK THE ORIGINAL DUMLOP TIRES ARE DEFECTIVE AND ARE UNSAFE. HOW ELSE DO YOU EXPLAIN ONE BLOWOUT AND ONE POTENTIAL BLOWOUT WITHIN 300 MILES. I HAVE INSTRUCTED MY DAUGHTER TO ONLY USE THE VAN WITHIN TOWN AND NOT TO USE IT ON THE HIGHWAY OR EXCEED 50 MPH. I DO NOT FEEL THE REMAINING TIRES ARE SAFE AND AM VERY CONCERNED THAT THEY ALSO MAY SUDDENLY FAIL. THE NUMBER GIVEN ABOVE IS FOR MY PARENTS HOME. I CAN EMAIL WITH PICTURES OF THE EXPLODED TIRE AND SCANNED COPY OF THE EXPLODED TIRE REPLACEMENT PURCHASE. I AM ALSO MAILING A COPY OF THIS EMAIL AND SUPPORTING DOCUMENTS TO GOODYEAR CORPORATE HEADQUARTERS. I INTENDED TO TAKE CARE OF THIS SOONER BUT DID NOT RECEIVE COPIES OF THE EXPLODED TIRE UNTIL RECENTLY. THANK YOU, MARK DEVRIES [email protected] 3 OCTOBER *LA
NHTSA ID
10043007
Incident
Aug 12, 2003
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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