Heating & air conditioningPowertrain (other)
Filed Feb 6, 2005
FORD MOTOR COMPANY DID NOT SEND ME A RECALL NOTIFICATION LETTER ON MY 1996 FORD CONTOUR. I NEED TO SEND MY CAR BACK TO FORD MOTOR ASAP, AND FORD NEEDS TO SEND ME A BRAND NEW CAR. DUE TO ALSO SINCE THE FIRST DAY I BOUGHT MY CAR IN 1999 EVERY PART IN MY CAR IS A DEFECT FRAUD NON FORD, ALSO NEWMAN FORD IN SALEM, NH REFUSED AND DISCRIMINATED MY DISABILITY AND LAUGHED AT ME AND DENIED MY SERVICES. *JB
- NHTSA ID
- 10109924
- Incident
- Jul 21, 1999
Heating & air conditioningElectricalEngine
Filed Oct 14, 2002
MR
- NHTSA ID
- 768458
- Incident
- Aug 15, 2002
Heating & air conditioning
Filed Aug 27, 2002
TOOK VEHICLE TO DEALER TO HAVE AIR CONDITIONER SERVICED, AND THE PRODUCT THAT WAS USED CAUSED A LARGE PROBLEM IN AIR CONDITIONING UNIT. A LEAK HAS DEVELOPED. *AK *YH
- NHTSA ID
- 8017269
- Incident
- Jul 18, 2002
Heating & air conditioningEngineTransmission
Filed Aug 13, 2001
ASKED DEALERSHIP TO PERFORM RECALL 00V-367000 AND THEY SAID FORD HAS NO SUCH RECALL.*AK
- NHTSA ID
- 750336
- Incident
- Feb 1, 2001
Heating & air conditioning
Filed Jul 5, 2001
AIR CONDITIONER BLOWER WILL ONLY WORK ON LOW, IF TURNING IT UP HIGH, IT DOES NOT WORK.*AK
- NHTSA ID
- 892005
- Incident
- Apr 5, 2000
Heating & air conditioningTransmission
Filed Mar 21, 2001
THE CEAR IS PEALING, 2 TRANSMISISONS HAVE FAILED AND NOW THE A/C INT. BLOWER ONLY RUNS ON HIGH. *AK
- NHTSA ID
- 742810
- Incident
- Nov 1, 1999
Heating & air conditioningElectricalEngine+2 more
Filed Nov 20, 2000
THE AIR ONLY COMES OUT OF THE DEFROST. *SLC
- NHTSA ID
- 557764
- Incident
- Jun 21, 2000
Heating & air conditioningElectrical
Filed Sep 8, 2000
THERE ARE TOO MANY PROBLEMS WITH OUR CAR TO WRITE DOWN. PLEASE CONTACT US.
- NHTSA ID
- 730730
- Incident
- Jul 24, 2000
Heating & air conditioningElectricalEngine+2 more
Filed Sep 6, 2000
I HAVE PREVIOUSLY HAD PROBLEMS WITH THIS VEHICLE AND HAVE TAKEN IT MORE THAN EIGHT DIFFERENT TIMES TO BE SERVICE AND PROBLEM STILL HAS NOT BEEN RESOLVED EVEN AFTER HAVING ENGINE REPLACED I AM HAVING SOME OF THE SAME PROBLEMS. CAR HAS BEEN SERVICED ON A REGULAR BASIS AND STILL IT HAS PROBLEMS.E . .
- NHTSA ID
- 730541
Heating & air conditioning
Filed Aug 30, 2000
WHILE USING AIR CONDITIONER IT STOPPED BLOWING AIR , AFTER BEING REPAIRED AIR WAS NOT COMING FROM THE VENTS. *AK
- NHTSA ID
- 869132
- Incident
- Aug 30, 2000
Heating & air conditioningVisibility
Filed Aug 29, 2000
THE BLOWER FAN WAS REPLACED BY THE DEALER BECAUSE OF A RECALL. IT LASTED ABOUT 3 MONTHS AND PROCEEDED TO BREAK AGAIN. THIS TIME THE DEALER STATED THAT I HAD TO REPLACE THE FUSE PANEL IN THE CAR. I TOOK THE CAR TO A LOCAL MECHANIC AND HE REAFFIRM THE DEFECT. THEY ALSO STATED THAT THEY RARELY HAD TO REPLACE A FUSE PANEL. IN ADDITION TO THIS REPAIR, BOTH POWER WINDOW REGULATORS WENT OUT ON THE DRIVER AND PASSENGER FRONT SIDES OF THE CAR. THE COMPANY THAT DID THE REPAIR SAID THIS IS VERY COMMON IN FORD VEHICLES. I CONTACTED THE REGIONAL OFFICE OF FORD AND THEY WOULD NOT GIVE ME ANY RESTITUTION ON THESE REPAIRS.
- NHTSA ID
- 729446
- Incident
- May 15, 2000
BrakesHeating & air conditioningElectrical
Filed Jun 1, 2000
ABOUT 2-3 MONTHS AFTER I HAD MY CAR I TRIED TO TRADE IT IN FOR ANOTHER CAR BECAUSE OF THE DEFFECTS ON IT, BUT THE DEALER WOULD NOT HELP ME OUT THEN. IS THERE ANYTHING I CAN DO ABOUT IT NOW? NO SAFETY DEFECT LISTED IN THE SUMMARY.
- NHTSA ID
- 723441
- Incident
- Oct 15, 1997
Heating & air conditioningElectrical
Filed Apr 17, 2000
IT SEEMS LIKE WHEN ONE THING STARTED TO SHORT ON MY CONTOUR EVERYTHING STARTED TO GO...FIRST THE LIGHTS STARTED GOING ON AND OFF THEN ..THE A/C STARTED SHORTING THEN IT COMPLETELY FROZE CAUSING TIMING TO JUMP AND NOEW ..I'M TOLD THE CAR NEEDS NEW COMPUTER ..IT DIES IN MIDDLE OF ROAD THE SENSORS ARE BAD ...PLEASE HELP ME REGARDING THIS MATTER ..
- NHTSA ID
- 721587
- Incident
- Mar 10, 2000
Heating & air conditioningVisibility
Filed Jan 24, 2000
DUAL FAN ON AIR CONDITIONER WAS CONSTANTLY ON. CONSUMER STATED HE RECEIVED A MANUFACTURER'S RECALL LETTER FOR THE DRIVER SIDE WINDOW. BUT, THEN OTHER SIDE WINDOW WAS NOT WORKING. *AK
- NHTSA ID
- 855516
- Incident
- Dec 12, 1999
Heating & air conditioningVisibility
Filed Jan 6, 2000
AC/HEATER/DEFROSTER/BLOWER PART THAT WAS DEFECTIVE HAS BEEN RECALLED, BUT FORD REFUSES TO COVER UNDER THIS RECALL THE A/C COMPRESSOR, WHICH FAILED PREMATURELY. CHRIS EARLY, AT JOE MACHENS FORD, COLUMBIA, MO, INFORMED ME THAT THE COMPRESSOR HAS NOTHING AT ALL TO DO WITH THE AC/HEATER/DEFROSTER/BLOWER, AND SO, WILL NOT COVER THE WORK UNDER THIS RECALL. I FIND IT HARD TO BELIEVE THAT THE A/C COMPRESSOR HAS NOTHING TO DO WITH THE AC/HEATER/DEFROSTER/BLOWER AND ITS PROBLEM (BLOWING AIR QUITE HARD, BUT WITH NONE COMING OUT THE VENTS, AND NOT HEATING OR COOLING THE CAR/DEFROSTING THE WINDOW). THOUGH I HAVE HAD THE CAR IN 9 OR 10 TIMES TO HAVE THE AC/HEATER/DEFROSTER/BLOWER PROBLEM FIXED, I STILL HAVE TROUBLE WITH IT FROM TIME TO TIME. SURELY THIS KIND OF STRAIN CAUSED THE A/C COMPRESSOR TO WORK HARDER, AND BE SUBJECT TO UNDUE STRESS AND THEREFORE IMMATURE WEAR AND TEAR AND ULTIMATELY FAILURE. (EVEN THE SERVICE TECHNICIANS EXPRESSED SURPRISE AT THE EARLINESS OF THE COMPRESSOR FAILURE). PLEASE INVESTIGATE THIS PROBLEM, SINCE I HAVE HAD TROUBLE GETTING ANYWHERE WITH FORD IN THE PAST -- I STILL HAVEN'T GOTTEN ANY SORT OF REPLY FROM FORD AS TO MY INQUIRIES TO THEIR CUSTOMER SERVICE DEPARTMENT ABOUT THE PROBLEM, WHICH I REGISTERED IN WRITING TO THEM IN AUGUST 1998. THANK YOU FOR YOUR TIME AND YOUR WORK! *AK
- NHTSA ID
- 716961
Heating & air conditioningTransmission
Filed Nov 24, 1999
AIR CONDITIONER IS NOT FUNCTIONING AFTER SERVICE. YH
- NHTSA ID
- 549714
- Incident
- Jul 1, 1999
Heating & air conditioning
Filed Sep 28, 1999
WHEN TURNING THE A/C ON, DASHBOARD GETS HOT. A/C IS COMING OUT OF THE DEFROSTER ON TOP OF DASHBOARD, AND NOT OUT THE VENTS. *AK
- NHTSA ID
- 845892
- Incident
- Jul 20, 1999
Heating & air conditioning
Filed Sep 19, 1999
AC SWITCH AND BLOWER SPEED NOT WORKING PROPERLY. MECHANIC SAID: "FOUND BURNT BLOWER MOTOR RESISTOR, HI BLOWER MOTOR RESISTANCE AFFECTED CIRCUIT. MELTER RESISTOR AND HARNESS." LATER MECHANIC ALSO SAID IT NEED A NEW AC DASH SWITCH AND WIRING HARNESS. A TOTAL COST OF ABOUT $600.00. I DON'T UNDERSTAND HOW A HIGH RESISTANCE CAUSES INCREASED CURRENT AND THUS BURN UP THE RESISTOR AND WIRING. I BELIEVE THAT THE RESISTOR HAD A SHORT AND THE EXCESSIVE CURRENT BURNED UP THE RESISTOR AND THE WIRING. I DON'T KNOW WHETHER THE BLOWER IS DAMAGED OR NOT. THIS FAULTY RESISTOR IS A MANUFACTURING DEFECT AND COULD HAVE CAUSED A SERIOUS FIRE UNDER THE DASH. THEREFORE THE MANUFACTURER SHOULD REPAIR THE DAMAGE. THE MANUFACTURER'S REPRESENTATIVE SAYS THAT THE CAR IS FOUR MONTHS OVER THE WARRANTY PERIOD AND EVEN THOUGH IT HAD ONLY 27,000 + MILES, THE MANUFACTURER WOULD NOT REPAIR THE DAMAGE. IF I PAY TO HAVE THE DAMAGE REPAIRED, CAN I GET MY MONEY BACK IF YOU FIND THE MANUFACTURER RESPONSIBLE?
- NHTSA ID
- 711576
- Incident
- Sep 14, 1999
Heating & air conditioning
Filed Aug 26, 1999
WHEN TURNING THE AIR CONDITIONER ON, SMOKE CAME FROM THE FAN SWITCH. THERE COULD HAVE BEEN A FIRE IF DRIVER HADN'T BEEN SO QUICK TO TURN OFF THE SWITCH. DEALER WILL BE NOTIFED ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
- NHTSA ID
- 845916
- Incident
- Aug 26, 1999
Heating & air conditioningExterior lighting
Filed Aug 18, 1999
ALL THE ALL THE LIGHTS ARE WORKING INTERMITTENTLY. ALSO, WHEN USING THE A/C UNIT CONSUMER HAS TO PUT THE A/C ON HIGH IN ORDER TO USE THE SYSTEM. *AK
- NHTSA ID
- 845283
- Incident
- Feb 28, 1999
Heating & air conditioning
Filed Jul 26, 1999
AIR CONDITIONER/ANDY PANEL AIR BLOWS OUT OF DEFROST.
- NHTSA ID
- 709190
- Incident
- Jul 26, 1999
Heating & air conditioning
Filed Jul 20, 1999
THE AIR CONDITIONER FAN SWITCH WAS VERY HOT AND STARTED TO MELT THE PLASTIC HARNESS AND SMOKE WAS COMING FROM THE SWITCH, WHICH COULD HAVE RESULTED A FIRE IF THE OCCUPANT DIDN'T PULL THE FUSE ON THE SWITCH. PLEASE PROVIDE FURTHER INFORMATION. *AK
- NHTSA ID
- 842627
- Incident
- Jul 18, 1999
Heating & air conditioningElectricalEngine+2 more
Filed Jul 19, 1999
I HAVE HAD MULTIPLE PROBLEMS W/ MY 96 FORD CONTOUR SINCE I BOUGHT IT 2/23/96. I HAVE HAD IT IN FOR SERVICE MULTIPLE TIMES, AND I GET TOLD IT'S COVERED UNDER WARRANTY WHY WORRY ABOUT IT. THE SRV.MNGR.AT MY DEALER SUPPOSEDLY TALKED TO A "TONY" AT FORD & TOLD HIM TO TELL ME AS LONG AS IT'S COVERED UNDER WARRANTY I SHOULDN'T COMPLAIN IT IS NO MONEY OUT OF MY POCKET. THAT IS UNSATISFACTORY -I BELIEVE MY CAR TO BE A DEFECT IN THAT YEARS LINE OF CONTOURS & I WOULD LIKE SOMETHING DONE ABOUT THESE PROBLEMS. MY CAR RUNS WORSE THAN ANY USED CAR I HAVE EVER OWNED! ALL I EVER WANTED DONE WAS TO RECTIFY THE SITUATION,THEY COULD HAVE EASILY REPLACED MY CAR WITH ONE SIMILIAR TO THAT YEAR & MODEL & I WOULD HAVE BEEN HAPPY. I REALLY WOULD LIKE A RESPONSE TO THIS MATTER. I AM TO THE POINT WHERE I WILL CONTACT A LAWYER TO SEEK HELP DEALING WITH FORD & KENNEDY FORD , IF I CAN NOT GET A FAIR & AGGREEABLE OUTCOME TO THIS SITUATION. THANK YOU.
- NHTSA ID
- 708828
- Incident
- Sep 1, 1998
Heating & air conditioning
Filed Jul 16, 1999
SUMMER OF 1997 COLD AIR FROM A/C ONLY BLOWS OUT OF DEFROSTERS,HAD IT FIXED. SUMMER OF 1998 AGAIN COLD AIR FROM A/C ONLY BLOWS OUT OF DEFROSTERS, HAD IT FIXED. SUMMER OF 1999 AGAIN COLD AIR FROM AC ONLY BLOWS OUT OF DEFROSTERS, AGAIN I HAD IT FIXED.*AK
- NHTSA ID
- 708686
- Incident
- Jul 14, 1997
Heating & air conditioning
Filed Jun 16, 1999
WHILE DRIVING THE HEATER AND AIR CONDITIONER FAN SWITCH OVERHEATED AND CAUGHT FIRE. THE OWNER WAS ABLE TO PUT OUT FIRE. THE VEHICLE HAS BEEN REPAIRED BY DEALERSHIP. THE CONNECTOR AND FAN SWITCH WAS REPLACED BY THE DEALERSHIP.
- NHTSA ID
- 840067
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.