Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
563
Latest Sep 20, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
59
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 6, 1995
What this page shows
Our database holds 563 NHTSA owner-reported complaints for the 1996 Ford Contour. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 563 · page 1 of 23
Airbags
Filed Sep 20, 2021
Crash reported1 injury reported
The contact owned a 1996 Ford Contour. The contact stated that while driving at 25 mph, going downhill, the vehicle hit black ice, then crashed into a parked vehicle. The air bags deployed and detached upon impact, slicing the contact's head open, snapped his fifth and sixth vertebrae, and the seatbelt fractured his ribs. The police were called to the scene of the collision. The police officer informed the contact that the air bag had detached from the steering wheel and was in the rear passenger seat. A police report was filed. The contact was transported to the hospital for injuries sustained. The vehicle was towed to a tow yard and deemed totaled. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 120,000.
NHTSA ID
11433685
Incident
Dec 27, 2007
Mileage
120,000 mi
Driver assistanceElectricalSuspension
Filed Dec 17, 2018
MY CAR WAS RECALLED IN 2001. THE PAST 6 MO MY ELECTRICAL SYSTEM SMELLS LIKE ITS BURNING OR SOMETHING MELTING. ALMOST LIKE ITS GOING TO CATCH ON FIRE
NHTSA ID
11161985
Incident
Apr 1, 2017
Mileage
150,000 mi
Electrical
Filed May 25, 2017
THE WIRE HARNESS MOTOR, TRANSMISSION AND FUEL INJECTION ARE BAD ,AND WAS STATIONARY 5 YEAR AGO LIKE MANY MANY MANY CONTOURS AND MISTYQUES IN MY COUNTRY , I NEED A SOLUTION PLEASE, COUSE RESPONSABILITY IS FROM FORD COMPANY IN ALL THE WORLD. THANK YOU. I AM IN MEXICO.
NHTSA ID
10991732
Incident
Dec 24, 2006
Electrical
Filed May 10, 2016
Fire reported
TL* THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO START DUE TO A MELTED WIRE IN THE ENGINE. IN ADDITION, THE CONTACT STATED THAT THE ODOMETER FAILED TO PROVIDE THE ACCURATE READING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ID
10864256
Incident
Feb 29, 2016
Mileage
100,000 mi
Electrical
Filed Oct 17, 2015
CAR WAS PURCHASED FROM A USED CAR DEALER ON 8/11/15. THE CAR HAS 58606 MILES ON IT. THE TRANSMISSION HAD TO BE REPLACED DUE TO ELECTRICAL ISSUES CAUSED BY A FAULTY WIRING HARNESS. WIRING HARNESS WAS UNDER THE OWNER NOTIFICATION AND NOT REPAIRED. FORD HAS NOT OFFERED ANY TYPE OF ASSISTANCE AND MECHANIC SAYS THE CAR IS A FIRE HAZARD AND HARNESS HAS TO BE REPLACED. CONTACTED FORD WHO SAID THE CAR WAS NOT UNDER ANY TYPE OF RECALL AND THEY NO LONGER MAKE THE PART.
NHTSA ID
10783099
Incident
Aug 11, 2015
Mileage
58,606 mi
Electrical
Filed Oct 7, 2015
TL* THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE TAILLIGHT AND FRONT PANEL FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
NHTSA ID
10780554
Incident
Sep 29, 2015
Mileage
68,000 mi
SteeringSuspension
Filed Sep 10, 2013
CORROSION UNDER THE CAR (POLICE INCEPTOR ). CAR WAS PURCHASE FROM A LOCAL DEALER IN BAMBERG, SC THAT SELL MANY CROWN VICTORIAS. HE INDICATED MY CAR CAME FROM UP NORTH, PENNSYLVANIA. *TR
NHTSA ID
10542933
Incident
Feb 1, 2010
Mileage
20,000 mi
ElectricalEngine
Filed Jun 12, 2013
I PURCHASED A USED 1996 FORD CONTOUR FOR MY GRANDDAUGHTER AND AFTER A FEW DAYS THE CHECK ENGINE LIGHT CAME ON. MY MECHANIC DIAGNOSED THE PROBLEM AND FIXED IT. A FEW MILES DOWN THE ROAD IT CAME BACK ON. AFTER FURTHER DIAGNOSTICS IT WAS FOUND THAT THE ENGINE WIRING HARNESS WAS BAD. THE INSULATION ON THE WIRES WAS FLAKING OFF AND IN ONE SPOT THE WIRE BUNDLE COVERING HAD MELTED. RESEARCH ON LINE SHOWED THAT FORD HAD A RECALL ON THIS PROBLEM (99M03) AND EXTENDED THE RECALL FOR 10 YEARS. IN AN ATTEMPT TO REPAIR THE PROBLEM WITH A DIFFERENT WIRING HARNESS HAS PROVED TO BE A LOOSING BATTLE I CONTACTED FORD AND THEY SAID THAT THEY NO LONGER BUILD THIS PART AND THAT THEY HAD NO PARTS IN STOCK THROUGHOUT THE USA. I TRIED SALVAGE YARDS AND THERE ARE NO GOOD PARTS OUT THERE. HOW CAN A USED CAR LOT SELL CARS WITHOUT LOOKING INTO SAFETY RECALLS ON THE VEHICLES. I HAVE NO RECOURSE BUT TO JUNK THE CAR AND TAKE A $3000 LOSS. IS THERE ANY HELP OUT THERE? *TR
NHTSA ID
10519497
Incident
Apr 17, 2013
Mileage
80,000 mi
Electrical
Filed Oct 31, 2012
Fire reported
MY CAR HAD BEEN HAVING MANY ISSUES .FIXING WHAT WE THOUGHT WERE THE PROBLEM WE FOUND THAT THE ELECTRICAL CONNECTED TO THE COOLING FAN WAS MELTED AS WELL AS MANY PROBLEMS IN WIRE HARNESSES IN FRONT OF ENGINE.. IT IS VERY APPARENT THE WIRING IS DEFECTIVE AND CAUSED MELTING N BURN WIRES THROUGHOUT THE WIRING SYSTEM. I HAVE HAD 4 MECHANICS LOOK AT IT AND WAS TOLD BY ALL THAT THIS MAKE N MODEL IS VERY WELL KNOWN FOR THIS ELECTRICAL ISSUE. *TR
NHTSA ID
10482706
Incident
Oct 17, 2012
Mileage
148,000 mi
Electrical
Filed Aug 9, 2011
Fire reported
TL* THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE PARKED, THE CONTACT SMELLED SMOKE AND NOTICED FLAMES NEAR THE REAR OF THE RADIO AND THE CENTER COLUMN THAT DIVIDED THE FRONT AND REAR DRIVER SIDE DOORS. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES HERSELF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 01V230000 (ELECTRICAL SYSTEM) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THE FAILURE AFFECTED THE EXTERIOR LIGHTING AND INTERIOR LIGHTING OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,922.
NHTSA ID
10418136
Incident
Aug 27, 2010
Mileage
62,922 mi
Electrical
Filed Apr 4, 2011
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE OPERATING THE VEHICLE IN REVERSE, THE CONTACT NOTICED THAT THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE WIRING HARNESS WAS CORRODED AND CRACKED. THE MECHANIC CONFIRMED THAT THE VEHICLE NEEDED TO BE REPAIRED. THE VEHICLE WAS INCLUDED IN RECALL NUMBER: 01V230000 (ELECTRICAL SYSTEM); HOWEVER, SINCE THE RECALL HAD EXPIRED THE DEALER WAS NOT WILLING TO OFFER ANY ASSISTANCE. THEY ADVISED THE CONTACT TO LOCATE A WIRING HARNESS AT A JUNK YARD FOR INSTALLATION. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED DUE TO THE COST. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 5/2/11 *CN UPDATED 1/11/11 *CN
NHTSA ID
10394156
Incident
Mar 5, 2011
Mileage
130,000 mi
Driver assistance
Filed Aug 26, 2010
TL* THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY ACCELERATE WHEN DRIVING WITH THE CRUISE CONTROL ACTIVATED AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE FAILURE STARTED INTERMITTENTLY BUT PROGRESSIVELY BECAME WORSE OVER TIME. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 91,000.
NHTSA ID
10352020
Incident
Jun 17, 2010
Mileage
91,000 mi
Suspension
Filed Aug 17, 2010
I PRINTED OUT ALL OF THE RECALLS ON 1996, FORD CONTOUR BUT WHEN I WENT TO THE FORD PLACE THEY SAID THE RECALLS ARE NOT ON MY PARTICULAR CAR. SO IS THAT SO? THAT CARS ARE MADE IN BATCHES AND ONLY CERTAIN BATCHES ARE RECALLED. I HAVE A 1996 FORD CONTOUR, 4 CYLINDER MOTOR. THAT DOES HAVE ALL OF THE PROBLEMS ON THE RECALL LIST FOR MY CAR. *TR
NHTSA ID
10349954
Incident
Aug 13, 2010
Exterior lighting
Filed Jan 5, 2010
Fire reported
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT THE PLUG ON THE HEADLIGHT SWITCH OVERHEATED AND MELTED THE WIRE IN THE PLUG. HE HAD TO DISCONNECT THE BATTERY EVERY TIME HE GOT OUT OF THE VEHICLE BECAUSE IT CAUSED A FAILURE WITHIN THE PARKING LIGHTS. THE PLUG AND HEADLIGHT SWITCH NEEDED TO BE REPLACED. HE FOUND RECALL 99V103000 ONLINE AND WAS TOLD BY BOTH THE MANUFACTURER AND THE DEALER THAT HIS VEHICLE WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 183,000. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
NHTSA ID
10298277
Incident
Nov 16, 2009
Mileage
180,000 mi
Electrical
Filed Aug 23, 2009
I HAVE A FORD CONTOUR (1996 SPORT W/2.5 V6..NEARLY ALL OF THE WIRING UNDER THE HOOD EITHER HAS BROKEN OR NO INSULATION ON IT. SOME TIMES THE TEMPERATURE LIGHT COMES ON...TODAY THE ELECTRIC COOLING FAN SMOKED THEN BLEW A FUSE. I'VE NEVER SEEN WIRING LIKE THIS. I EXPECT BETTER FROM FORD THAN THIS..THIS CAR JUST TURNED OVER TO 72000 MILES....THIS CAR IS A TOTAL FIRE HAZARD.....I'VE OWNED FORD CARS AND TRUCKS ALL MY LIFE BUT IF NOTHING CAN BE DONE ABOUT THIS CAR IT WILL BE THE LAST FORD I BUY..THIS WIRING SHOULD BE AGAINST THE LAW. I WONDER IF THE SAFETY TEAM KNOWS ABOUT THIS. *TR
NHTSA ID
10281489
Incident
Aug 22, 1996
ElectricalVisibility
Filed Aug 3, 2009
BLOWER MOTOR FAILURE. THE BLOWER CONTROLS THE DEFROSTER AND HEATER. THE FAILURE RESULTS IN FOG, FROST ETC SO VISIBILITY IS GREATLY LIMITED. IF ONE CAN SEE WELL AN ACCIDENT IS POSSIBLE. *TR
NHTSA ID
10279197
Incident
Jan 22, 2008
Mileage
130,000 mi
Electrical
Filed Feb 27, 2009
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE DRIVING 55 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE EMANATING FROM THE INSTRUMENT PANEL. AFTER CLOSE INSPECTION, HE NOTICED THAT THE BLOWER SWITCH AND ALL ASSOCIATED WIRING WERE MELTED. THE DEALER WOULD NOT ASSUME RESPONSIBILITY BECAUSE THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 01V230000 (ELECTRICAL SYSTEM). THE MANUFACTURER WOULD NOT ASSIST AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 109,688. 4/01/09 *NJ FORD STATED THE VEHICLE WAS DIAGNOSED BEFORE IT LEFT THE FACTORY AND THEY REFUSED TO REIMBURSE THE CONSUMER. UPDATED 04/07/09. *JB
NHTSA ID
10260197
Incident
Feb 24, 2009
Mileage
109,688 mi
Electrical
Filed Jan 28, 2009
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT THE WIRING HARNESS WAS MALFUNCTIONING, WHICH CAUSES THE CHECK ENGINE INDICATOR TO ILLUMINATE ON THE INSTRUMENT PANEL, ENGINE FAILURE, AND ELECTRICAL FIRES UNDER THE HOOD. HE HAS BEEN REPAIRING THE FAILURE HIMSELF, BUT THE WIRING HARNESS CONTINUES TO MALFUNCTION. THE DEALER STATED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE AND THE REPAIR WOULD COST $1,500. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 103,000.
NHTSA ID
10256619
Incident
Jan 27, 2008
Mileage
103,000 mi
Fuel system
Filed Jan 20, 2009
WAS FILLING UP MY FUEL TANK AND JUST AS THE PUMP CLICKED OFF GASOLINE STARTED POURING OUT FROM THE TOP OF THE TANK AND IT STILL DOES IT EVERYTIME I FILL IT UP I AM VERY CONCERNED BECAUSE IT IS A SEVERE FIRE HAZARD PLEASE HELP ME OUT. *TR
NHTSA ID
10255608
Incident
Sep 17, 2008
Driver assistance
Filed Aug 2, 2008
SEVERAL TIMES DURING THE PAST 3 MONTHS THE GAS PEDAL/ACCELERATOR SEEMED TO "STICK" OR RACE AND I COULD NOT GET THE CAR TO IDLE TO BACK DOWN UNTIL I PUT IT IN GEAR. JULY 3, WHILE DRIVING IN BUSY TRAFFIC, THE ACCELERATOR/GAS PEDAL WENT TO THE FLOOR AND FORTUNATELY I WAS ABLE TO STEER THE CAR AROUND A CORNER TO THE SIDE OF THE ROAD. THE POLICE WERE ABLE TO PUSH THE CAR INTO A CAR REPAIR PLACE WHERE THE MECHANIC SUGGESTED I CALL FORD ABOUT A RECALL. THE SPEED CONTROL CABLE HAD JUST SNAPPED RIGHT OFF! I CALLED FROM THE REPAIR PLACE AND FORD SAID THERE WAS NO RECALL ON MY VIN VEHICLE. I HAD THE CAR TOWED TO MY HOME AS I WAS LEAVING TOWN THE NEXT DAY. I HAVE RETURNED NOW AND AFTER SEARCHING YOUR SITE HAVE FOUND WHAT SEEMS TO BE THE RECALL FOR THE VERY PROBLEM I HAVE WITH MY 1996 FORD CONTOUR. I CALLED A FORD DEALERSHIP AND WAS TOLD MY VIN DID NOT HAVE THE RECALL PROBLEM. WHAT IS MY NEXT STEP, PLEASE? LUCY HOCKING [email protected] 414-541-2326 414-520-8323 MAKE : FORD MODEL : CONTOUR YEAR : 1996 MANUFACTURER : FORD MOTOR COMPANY MFR'S REPORT DATE : DEC 03, 1997 NHTSA CAMPAIGN ID NUMBER : 97V225000 COMPONENT: VEHICLE SPEED CONTROL:CABLES POTENTIAL NUMBER OF UNITS AFFECTED : 38000 SUMMARY: VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. THE THROTTLE CABLES WERE DAMAGED DURING VEHICLE ASSEMBLY LEADING TO FRAYING OR SEPARATION OF THE THROTTLE CABLE. CONSEQUENCE: THIS CONDITION COULD PREVENT THE ENGINE FROM RETURNING TO IDLE. *TR
NHTSA ID
10236719
Incident
Jul 3, 2008
Mileage
121,562 mi
Transmission
Filed Jul 28, 2008
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE ATTEMPTING TO SHIFT THE GEARS ON THE FLOOR SHIFT, THE CONTACT EXPERIENCED INCORRECT GEAR SELECTION. HE TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN STATED THAT THEY DID NOT REPAIR VEHICLES AFTER TEN YEARS. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED NHTSA CAMPAIGN ID NUMBER 98V233000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE FAILURE AND CURRENT MILEAGES WERE 86,000.
NHTSA ID
10235998
Incident
Jul 23, 2008
Mileage
86,000 mi
Electrical
Filed Jul 14, 2008
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. AS HE STARTED HIS VEHICLE, THE TAIL LIGHTS OR THE DASHBOARD DID NOT LIGHT UP. HIS MECHANIC GAVE HIM A COPY OF NHTSA CAMPAIGN# 01V230000. THE DEALER AND THE MANUFACTURER STATED THAT HIS VEHICLE WAS NOT A PART OF THE RECALL. THE RELATED NHTSA ACTION# IS EA01001. THE FAILURE MILEAGE WAS 186,000.
NHTSA ID
10234322
Incident
Jul 7, 2008
Mileage
186,000 mi
Body & structure
Filed Jun 18, 2008
REAR PASSENGER DOOR UNABLE TO OPEN, COUPLED WITH THE FACT THE WINDOWS ONLY OPEN HALF WAY AS A CHILD SAFETY FEATURE. *TR
NHTSA ID
10231416
Incident
Mar 1, 1996
Transmission
Filed Feb 10, 2008
I JUST GOT THE CAR FROM USED CAR DEALER ON 02/07/08 DROVE FINE WENT HOME AND IN THE MORNING I WENT OUT GOT KIDS IN CAR AND WENT TO BACK UP AND HAD NO REVERSE..THE SHOP I TOOK IT TO SAID THE TRANSMISSION IS OUT. THE CAR ONLY HAS 81000 MILES ON IT....AND THERE HAS BEEN ALOT OF COMPLAINTS MADE ABOUT THIS TRANSMISSION IN 1996 FORD CONTOURS... I THINK SOME THING NEEDS TO BE DONE ... *TR
NHTSA ID
10217555
Incident
Feb 8, 2008
Mileage
81,124 mi
Visibility
Filed Nov 9, 2007
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. THE HEATER FAN MOTOR FOR THE DEFROSTER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE FAN SWITCH FAILED AND WOULD COST $58 TO REPAIR. THE DEALER KEPT CHANGING THE DIAGNOSIS UNTIL THE CONTACT SPENT $271; HOWEVER, THE VEHICLE WAS STILL NOT REPAIRED. NHTSA CAMPAIGN ID NUMBER 01I009000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM: WINDSHIELD: CONTROLS/WIRING) WAS REFERENCED. THE DEALER STATED THAT THE VEHICLE PASSED THE TEN YEAR FREE PERIOD. THE CURRENT MILEAGE WAS 131,000 AND FAILURE MILEAGE WAS 130,000.
NHTSA ID
10208516
Incident
Apr 23, 2007
Mileage
130,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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