1996 Ford Crown Victoria Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1996 Ford Crown Victoria, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine8425.2%
- Suspension5115.3%
- Fuel system4613.8%
- Steering3711.1%
- Brakes319.3%
- Driver assistance195.7%
- Visibility123.6%
- Electrical113.3%
- Transmission103.0%
- Body & structure92.7%
- Interior & seats72.1%
- Other / unspecified41.2%
- Tires & wheels41.2%
- Exterior lighting30.9%
- Seat belts20.6%
- Airbags20.6%
- Powertrain (other)10.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
#1 - I CONSTANTLY HAVE MY ENGINE LIGHT ON AND DURING 2 INSPECTIONS I RECEIVED A SAFETY/EMISSIONS RECALL PRINTOUT, DEFECT # DR-1209 FOR MASS AIR FLOW SENSORS. BOTH TIMES I HAVE TAKEN IT TO THE LOCAL DEALER AND THEY CLAIMED THERE'S NO RECALL FOR IT. I JUST NOTICED ON THE NHTSA SITE, THAT RECALLS ONLY GO BACK AS FAR AS 1999. THEY ALSO SAID THAT SINCE IT'S NO LONGER A "POLICE OWNED" VEHICLE, THEY WOULDN'T FIX IT. # 2 - I HAVE BEEN GETTING A CONSTANT SEVERE FUEL SMELL THAT PERMEATES THROUGH THE CAR WHICH IS EXACERBATED WITH WARM WEATHER AND OR WHEN THE CAR WARMS UP. #3 - THERE'S A CONSTANT ISSUE OF THE CAR VIBRATING WHEN BEING DRIVEN AT 55 - 60 MPH.
TL* THE CONTACT OWNS A 1996 CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE MANIFOLD HAD FAILED FOR THE SECOND TIME IN TEN YEARS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS A SMALL FRACTURE IN THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURED WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN OFF A DRIVEWAY ONTO A LOT, THERE WAS A LOUD METAL BRAKING NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE COLLAPSED TO THE GROUND. THE CONTACT NOTICED THE LOWER BALL JOINT DETACHED. THE VEHICLE WAS TOWED TO A PRIVATE INDEPENDENT PARKING LOT WHERE THE CONTACT WAS TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. *BF CONSUMER STATED FAULTY RUBBER SEAL WAS DUE TO CORROSION AND MAY HAVE ANOTHER ONE WITH SAME PROBLEM.*JB *BF
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING AT A LOW SPEED THE FRONT DRIVERS SIDE LOWER CONTROL ARM BROKE. THE CONTACT DID NOT TALK TO THE MANUFACTURER REGARDING THE LOWER CONTROL ARM. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 125,000.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
#1 - I CONSTANTLY HAVE MY ENGINE LIGHT ON AND DURING 2 INSPECTIONS I RECEIVED A SAFETY/EMISSIONS RECALL PRINTOUT, DEFECT # DR-1209 FOR MASS AIR FLOW SENSORS. BOTH TIMES I HAVE TAKEN IT TO THE LOCAL DEALER AND THEY CLAIMED THERE'S NO RECALL FOR IT. I JUST NOTICED ON THE NHTSA SITE, THAT RECALLS ONLY GO BACK AS FAR AS 1999. THEY ALSO SAID THAT SINCE IT'S NO LONGER A "POLICE OWNED" VEHICLE, THEY WOULDN'T FIX IT. # 2 - I HAVE BEEN GETTING A CONSTANT SEVERE FUEL SMELL THAT PERMEATES THROUGH THE CAR WHICH IS EXACERBATED WITH WARM WEATHER AND OR WHEN THE CAR WARMS UP. #3 - THERE'S A CONSTANT ISSUE OF THE CAR VIBRATING WHEN BEING DRIVEN AT 55 - 60 MPH.
I PURCHASE MY VEHICLE ON OCTOBER 24TH, 2011 FROM A PRIVATE PARTY WHO SAID, "THE COOLANT LEAK", BUT THE VEHICLE OVER HEATED WHEN I DROVE IT HOME LESS THAN 3 MILES AWAY THE HOOD OF MY CAR WAS SMOKING. AFTER TAKING IT TO A LOCAL MECHANIC WITH MY FRIEND WHO DROVE HIS CAR TO ENSURE MY SAFETY, MY CAR BEGAN TO OVER HEAT AFTER DRIVING IT FOR 10 MINUTES! I WAS SO FRANTIC THAT I THOUGHT I WAS GOING TO BURNED UP IN THE CAR. THE MECHANIC TOLD ME THE NEXT DAY IT WAS THE INTAKE MANIFOLD AND INFORM ME THAT THIS MAY BE A RECALL AND TO CHECK WITH THE FORD CORPORATION AND I DID CALLED FORD CORPORATION AND FOUND OUT THIS VEHICLE HAD CONTROL CRUISE HARNESS AND A INTAKE MANIFOLD RECALL ID IS 01M02, THE DEALERSHIP FOR CAMELBACK FORD IN PHOENIX, MR. CHAD MCDOWELL OFFER THIS RECALL NUMBER BUT HIS EMPLOYEE [XXX] OFFER TO HELP ME FIX THE BOTH PROBLEMS, THEN LATER ON NEGATED. I FEEL A RECALL OF ANY VEHICLE SHOULD NEVER BE EXPIRED BASE ON THESE ISSUES OF SAFETY AND REGARDLESS OF A SETTLEMENT THAT MAY HAVE BEEN REACHED, THERE ARE MILLIONS OF PEOPLE WHO NEED TO HAVE THEIR VEHICLE REPAIR TO MAKE IT AT LEAST A WHOLE AGAIN AS MUCH AS POSSIBLE AND AVOID A POSSIBLE INJURY OR DEATH. I FOUND THE RECALL OF THIS INTAKE MANIFOLD OFFERING CONSUMER UP TO $ 750 TO REPAIR THE CAR WITHOUT ANY RECEIPTS? WHAT ABOUT THE PEOPLE WHO PURCHASE THE VEHICLE AFTERWARDS, IS THAT FAIR. NOW MY CONCERN IS THAT I AM SMELLING GASOLINE WHEN I AM DRIVING AND I BELIEVED IT MAY HAVE SOMETHING TO DO WITH THE GAS LINE OR THE SENSOR, AND I HATE PUTTING MORE MONEY INTO THE VEHICLE. I FEAR THAT THE MECHANIC WILL TELL ME ITS GOING TO BE A COSTLY MATTER AND IT'S NEVER GOING TO STOP WITH THIS CAR AND I JUST WANT TO GET RID OF IT OR HAVE IT REPAIR AS IT SHOULD OF BEEN BY THE DEALERSHIP BUT THE FORD COMPANY WOULD NOT APPROVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
#1 - I CONSTANTLY HAVE MY ENGINE LIGHT ON AND DURING 2 INSPECTIONS I RECEIVED A SAFETY/EMISSIONS RECALL PRINTOUT, DEFECT # DR-1209 FOR MASS AIR FLOW SENSORS. BOTH TIMES I HAVE TAKEN IT TO THE LOCAL DEALER AND THEY CLAIMED THERE'S NO RECALL FOR IT. I JUST NOTICED ON THE NHTSA SITE, THAT RECALLS ONLY GO BACK AS FAR AS 1999. THEY ALSO SAID THAT SINCE IT'S NO LONGER A "POLICE OWNED" VEHICLE, THEY WOULDN'T FIX IT. # 2 - I HAVE BEEN GETTING A CONSTANT SEVERE FUEL SMELL THAT PERMEATES THROUGH THE CAR WHICH IS EXACERBATED WITH WARM WEATHER AND OR WHEN THE CAR WARMS UP. #3 - THERE'S A CONSTANT ISSUE OF THE CAR VIBRATING WHEN BEING DRIVEN AT 55 - 60 MPH.
TL* - THE CONTACT HAS A 1996 FORD CROWN VICTORIA POLICE INTERCEPTOR WITH 108000 MILES AND THE PROTECTIVE SHIELD THAT COVERS THE FUEL TANK HAS NOT BEEN INSTALLED. THE CONTACT FOUND THAT THERE WAS A RECALL (02I003000): AND (96V135000) FOR STEERING:LINKAGES THAT HAD NOT BEEN FIXED ON HIS VEHICLE. WHEN HE TOOK THE VEHICLE TO THE DEALER THEY TOLD HIM THAT HIS VEHICLE DID NOT FALL UNDER THE RECALL. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH HIS VEHICLE IN REGARDS TO THE RECALL TO DATE. *JB
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE BRAKE RESERVOIR CAUGHT FIRE AND CAUSED THE DRIVER SIDE EMERGENCY BRAKE TO FAIL. THE FAILURE ALSO CAUSED THE WHEELS TO LOCK. THE MANUFACTURER ADVISED THE CONTACT TO CALL HIS INSURANCE COMPANY FOR A CLAIM. THE VEHICLE WAS PARKED AT THE TIME OF THE FIRE. THE FAILURE MILEAGE WAS 150,000.
REPLACED RUSTED STEEL BRAKE TUBING ON LEFT SIDE OF VEHICLE. *NM
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I PURCHASE MY VEHICLE ON OCTOBER 24TH, 2011 FROM A PRIVATE PARTY WHO SAID, "THE COOLANT LEAK", BUT THE VEHICLE OVER HEATED WHEN I DROVE IT HOME LESS THAN 3 MILES AWAY THE HOOD OF MY CAR WAS SMOKING. AFTER TAKING IT TO A LOCAL MECHANIC WITH MY FRIEND WHO DROVE HIS CAR TO ENSURE MY SAFETY, MY CAR BEGAN TO OVER HEAT AFTER DRIVING IT FOR 10 MINUTES! I WAS SO FRANTIC THAT I THOUGHT I WAS GOING TO BURNED UP IN THE CAR. THE MECHANIC TOLD ME THE NEXT DAY IT WAS THE INTAKE MANIFOLD AND INFORM ME THAT THIS MAY BE A RECALL AND TO CHECK WITH THE FORD CORPORATION AND I DID CALLED FORD CORPORATION AND FOUND OUT THIS VEHICLE HAD CONTROL CRUISE HARNESS AND A INTAKE MANIFOLD RECALL ID IS 01M02, THE DEALERSHIP FOR CAMELBACK FORD IN PHOENIX, MR. CHAD MCDOWELL OFFER THIS RECALL NUMBER BUT HIS EMPLOYEE [XXX] OFFER TO HELP ME FIX THE BOTH PROBLEMS, THEN LATER ON NEGATED. I FEEL A RECALL OF ANY VEHICLE SHOULD NEVER BE EXPIRED BASE ON THESE ISSUES OF SAFETY AND REGARDLESS OF A SETTLEMENT THAT MAY HAVE BEEN REACHED, THERE ARE MILLIONS OF PEOPLE WHO NEED TO HAVE THEIR VEHICLE REPAIR TO MAKE IT AT LEAST A WHOLE AGAIN AS MUCH AS POSSIBLE AND AVOID A POSSIBLE INJURY OR DEATH. I FOUND THE RECALL OF THIS INTAKE MANIFOLD OFFERING CONSUMER UP TO $ 750 TO REPAIR THE CAR WITHOUT ANY RECEIPTS? WHAT ABOUT THE PEOPLE WHO PURCHASE THE VEHICLE AFTERWARDS, IS THAT FAIR. NOW MY CONCERN IS THAT I AM SMELLING GASOLINE WHEN I AM DRIVING AND I BELIEVED IT MAY HAVE SOMETHING TO DO WITH THE GAS LINE OR THE SENSOR, AND I HATE PUTTING MORE MONEY INTO THE VEHICLE. I FEAR THAT THE MECHANIC WILL TELL ME ITS GOING TO BE A COSTLY MATTER AND IT'S NEVER GOING TO STOP WITH THIS CAR AND I JUST WANT TO GET RID OF IT OR HAVE IT REPAIR AS IT SHOULD OF BEEN BY THE DEALERSHIP BUT THE FORD COMPANY WOULD NOT APPROVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA WHICH WAS PURCHASED IN 2004. SHE NOTICED AN ORANGE FLAME UNDER THE VEHICLE AND SMOKE UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOTIFIED AND THE FIRE QUICKLY ENGULFED THE ENTIRE VEHICLE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 196,000. UPDATED 03/17/09. *LJ UPDATED 03/17/09. *JB
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
FIRST I WOULD LIKE TO SAY THAT WHAT I HEAR ABOUT THE GRAND MARQUIS HAVING PROBLEM WITH THE FUEL TANK IS RATHER DISTURBING TO ME I AM AWARE NOW THAT THESE CARS ARE CAPABLE OF CATCHING ON FIRE IF HIT FROM BEHIND. I CARRY THREE SMALL CHILDREN TO SCHOOL EVERY MORNING IN "THIS CAR" I HAVE CONTACTED THE FORD CORP. ABOUT THIS PROBLEM AND THEY SEEM TO NOT BE BOTHERED ABOUT THIS FACT. NOW TO MY OTHER PROBLEMS. I HAVE JUST REPLACED MY INTAKE MANIFOLD BECAUSE THE ONE THAT CAME WITH THE CAR CRACKED WHILE I WAS DRIVING IT. MY MECHANIC STATED THAT HE FOUND OUT THAT IT WAS A VERY COMMON PROBLEM WITH THE 1996 MERCURY GRAND MARQUIS. THE FORD CORP. HAS REDESIGNED THE INTAKE MANIFOLD FOR THIS MODEL AND RAISED THE PRICE FROM ABOUT 250.00 TO ALMOST 500.00. IN JULY OF 2002 THERE WAS A PART THAT WENT OUT ON MY A/C UNIT THAT I HAD TO REPLACE (I HAVE TO CONTACT MY MECHANIC TO SEE WHAT PART IT WAS THAT WAS REPLACED) IN JULY 2002 I HAD TO HAVE MY ROTERS TURNED, IN JANUARY 2003, I HAD TO HAVE THEM TURNED AGIAN AND HAVE MY RIGHT BACK ROTER REPACED BECAUSE IT WAS NO LONGER GOOD. (ALL THIS WAS DONE ON JANUARY 10 2003 NOW IT IS JAN. 20, 2003 AND MY RIGHT FRONT ROTER IS GRINDING AGAIN (I ALSO HAD NEW BRAKES PUT ON ALL AROUND JAN.10,2003. MY DRIVER SIDE DOOR IS DROOPING BECAUSE IT NEEDS A NEW PIN PUT IN... MY CAR ALSO SEEMS TO BALK WHEN I PUSH ON THE GAS PEDDAL,MY CAR ALSO HAS A POPPING NOISE WHEN I HIT A HOLE OR TURN. WHEN I CALLED THE FORD CORP. ON THESE ISSUES THEY SEEMED LIKED THEY REALLY DIDN'T CARE ABOUT ANY OF THESE THINGS. MAYBE YOU MIGHT KNOW SOMEONE THAT I COULD CONTACT IN THE FORD CORP. THAT IS "HIGH UP" AND THAT WOULD LISTEN TO MY ONCERNS. THANK YOU FOR YOUR TIME, SINCERLY, DIANE
I OWN A 1996 FORD CROWN VICTORIA P71 INTERCEPTOR. I HAVE A SERIOUS PROBLEM WITH MY INTAKE MANIFOLD ON THE ENGINE. THE RECALLED PART WAS NOT REPLACED BY THE DEPARTMENT THAT PREVIOUSLY OWNED THE VEHICLE, AND NOW IT HAS FAILED 6 MONTHS AFTER THE EXPIRATION LEAVING ME AN UNSAFE VEHICLE, AND RISK OF PERMANENT ENGINE DAMAGE OR FAILURE. FORD IS NOT WILLING TO ASSIST IN ANY WAY WITH THIS REPAIR OTHER THAN A STANDARD NEAR $800.00 REPAIR.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I PURCHASE MY VEHICLE ON OCTOBER 24TH, 2011 FROM A PRIVATE PARTY WHO SAID, "THE COOLANT LEAK", BUT THE VEHICLE OVER HEATED WHEN I DROVE IT HOME LESS THAN 3 MILES AWAY THE HOOD OF MY CAR WAS SMOKING. AFTER TAKING IT TO A LOCAL MECHANIC WITH MY FRIEND WHO DROVE HIS CAR TO ENSURE MY SAFETY, MY CAR BEGAN TO OVER HEAT AFTER DRIVING IT FOR 10 MINUTES! I WAS SO FRANTIC THAT I THOUGHT I WAS GOING TO BURNED UP IN THE CAR. THE MECHANIC TOLD ME THE NEXT DAY IT WAS THE INTAKE MANIFOLD AND INFORM ME THAT THIS MAY BE A RECALL AND TO CHECK WITH THE FORD CORPORATION AND I DID CALLED FORD CORPORATION AND FOUND OUT THIS VEHICLE HAD CONTROL CRUISE HARNESS AND A INTAKE MANIFOLD RECALL ID IS 01M02, THE DEALERSHIP FOR CAMELBACK FORD IN PHOENIX, MR. CHAD MCDOWELL OFFER THIS RECALL NUMBER BUT HIS EMPLOYEE [XXX] OFFER TO HELP ME FIX THE BOTH PROBLEMS, THEN LATER ON NEGATED. I FEEL A RECALL OF ANY VEHICLE SHOULD NEVER BE EXPIRED BASE ON THESE ISSUES OF SAFETY AND REGARDLESS OF A SETTLEMENT THAT MAY HAVE BEEN REACHED, THERE ARE MILLIONS OF PEOPLE WHO NEED TO HAVE THEIR VEHICLE REPAIR TO MAKE IT AT LEAST A WHOLE AGAIN AS MUCH AS POSSIBLE AND AVOID A POSSIBLE INJURY OR DEATH. I FOUND THE RECALL OF THIS INTAKE MANIFOLD OFFERING CONSUMER UP TO $ 750 TO REPAIR THE CAR WITHOUT ANY RECEIPTS? WHAT ABOUT THE PEOPLE WHO PURCHASE THE VEHICLE AFTERWARDS, IS THAT FAIR. NOW MY CONCERN IS THAT I AM SMELLING GASOLINE WHEN I AM DRIVING AND I BELIEVED IT MAY HAVE SOMETHING TO DO WITH THE GAS LINE OR THE SENSOR, AND I HATE PUTTING MORE MONEY INTO THE VEHICLE. I FEAR THAT THE MECHANIC WILL TELL ME ITS GOING TO BE A COSTLY MATTER AND IT'S NEVER GOING TO STOP WITH THIS CAR AND I JUST WANT TO GET RID OF IT OR HAVE IT REPAIR AS IT SHOULD OF BEEN BY THE DEALERSHIP BUT THE FORD COMPANY WOULD NOT APPROVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
AS THE CONSUMER TURNED ON THE HAZARD LIGHTS, THE SIGNAL LIGHTS WENT OUT. THE DEALER DETERMINED THEY SHORTED OUT.*AK *TS *JB
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
WHILE DRIVING VEHICLE ENGINE STALLED AND FLUID WAS COMING FROM THE BOTTOM. THEN, VEHICLE WAS TOWED TO A NEAR DEALER, WHERE THEY FOUND OUT THAT THERE WAS A CRACK ON INTAKE MANIFOLD. ALSO, THERE WAS A RECALL, BUT DID NOT INCLUDE THIS VEHICLE DUE TO VIN AND MILEAGE OVER THE WARRANTY.*AK VEHICLE WAS HAD ALSO OVERHEATED, MECHANIC FOUND THE FRONT OF THE PLASTIC INTAKE MANIFOLD WAS CRACKED BADLY AT MANUFACTURING SEAM AND STATED THAT THIS WAS A FACTORY DEFECT. CONSUMER STATES VEHICLE SHUDDERS, THERE ARE SEVERAL SERVICE BULLETINS RELATING TO THIS, HOWEVER CONSUMER STATES SHE PAID FOR REPAIRS AND FEELS THIS TOO SHOULD BE A RECALL ITEM. *SLC
WHEN I ENTERED MY VEHICLE AND STARTED IT I ATTEMPTED TO PLACE THE TRANSMISSION INTO DRIVE. THE SELECTOR LEVER JUST HUNTED BUT COULD NOT FIND THE PROPER GEAR. I HAD MY VEHICLE TOWED TO MY TRANSMISSION REPAIR SHOP: JIM JENNINGS TRANSMISSIONS, 601 EASTERN BLVD., ESSEX, MD, 21221, 410-686-6700. THEY INFORMED ME THAT A RETAINER BOLT HAD FALLEN FROM BENEATH THE DASH THAT SUPPORTED THE TRANSMISSION SELECTOR CABLE HOUSING. THEY ALSO STATED THAT THIS HAD BECOME A COMMON PROBLEM WITH THIS TYPE OF VEHICLE. THE FIX WAS TO REPLACE IT WITH THREAD LOCKER.*AK
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. HE TOOK HIS VEHICLE FOR INSPECTION AND THE MECHANIC TOLD HIM THAT THE UNDERCARRIAGE WAS POSITIONED INCORRECTLY, WHICH INCREASES THE RISK THAT A FIRE WOULD OCCUR. (HE STATED THAT HE COULD NOT REMEMBER SPECIFICALLY WHAT THE MECHANIC SAID). HE HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP OR SPOKEN WITH THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 18,000. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
FRAME RUSTED OUT AFTER 5 YEARS NEXT TO TORQUE BOX---SOUTH BEND INDIANA POLICE PULLED 68 OF THEIR SQUAD CARS OUT OF SERVICE FOR THE SAME PROBLEM
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
WHILE DRIVING 55 MPH HOOD LATCH SNAPPED. HOOD FLEW UP AND SHATTERED THE FRONT WINDSHIELD. CONSUMER MANAGED TO PULL OVER. *AK
CONSUMER STATES WHILE DRIVING 55MPH THAT HOOD FLEW UP IMPAIRING VISABILITY. TS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
POLICE CRUISER: SLOWING DOWN. WHEEL GOES INTO WHEEL HOUSING (FENDER). THIS CAUSED VEHICE TO DROP. MECHANIC NOTICED GREASE FITTING WAS OMITTED. THIS CAUSED THE BALL JOINTS TO FALL OUT. *AK
POLICE OFFICER'S VEHICLE WAS SLOWING DOWN WHEN THE WHEEL WENT INTO WHEEL HOUSING AREA (FENDER). VEHICLE COLLAPSED DOWNWARD. MECHANIC NOTICED THAT GREASE FITTING WAS MISSING & BALLJOINTS FELL OUT. *AK *SLC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
WE PURCHASED A SET OF B.F. GOODRICH RADIAL T/A (P21570S15) TIRES FROM SEARS, WHICH WERE COMPLETELY WORN AND CONSIDERED UNDER THE LEGAL LIMITATIONS AFTER ONLY 25,000 MILES OF USE. THE TIRES HAD A 50,000 MILE WARRANTY. WE HAVE HAD THE CAR FULLY MAINTAINED SINCE THE PURCHASE OF THE CAR AND THE TIRES, AND WERE TOLD BY PROFESSIONALS THAT THEY FELT THE TIRES WERE A MANUFACTURER DEFECT. THEY ALSO TOLD US WE SHOULD REPLACE THE TIRES IMMEDIATELY OR WE COULD BE PUTTING OURSELVES AND OUR CHILD IN DANGER. WE WENT TO SEARS AND THEY REFUSED TO HELP US AND SIMPLY WANTED US TO BUY A WHOLE NEW SET OF TIRES, EVEN AFTER I SHOWED THEM EVERY RECEIPT ON THE MAINTENANCE TO PROVE THIS DID NOT HAPPEN BECAUSE OF NEGLECT ON OUR PART. *JB
WE PURCHASED A SET OF B.F. GOODRICH P21570S15 TIRES FROM SEARS, WHICH WERE COMPLETELY WORN AND CONSIDERED UNDER THE LEGAL LIMITATIONS AFTER ONLY 25,000 MILES OF USE. THE TIRES HAD A 50,000 MILE WARRANTY. WE HAVE HAD THE CAR FULLY MAINTAINED SINCE THE PURCHASE OF THE CAR AND THE TIRES, AND WERE TOLD BY PROFESSIONALS THAT THEY FELT THE TIRES WERE A MANUFACTURER DEFECT. THEY ALSO TOLD US WE SHOULD REPLACE THE TIRES IMMEDIATELY OR WE COULD BE PUTTING OURSELVES AND OUR CHILD IN DANGER. WE WENT TO SEARS AND THEY REFUSED TO HELP US AND SIMPLY WANTED US TO BUY A WHOLE NEW SET OF TIRES, EVEN AFTER I SHOWED THEM EVERY RECEIPT I HAD ON THE MAINTENANCE TO PROVE THIS DID NOT HAPPEN BECAUSE OF NEGLECT ON OUR PART.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
PREMATURE? HEADLIGHT PLASTIC CLOUDINESS, AND DECREASED LIGHT TRANSFER. THIS HAPPENED WITH A PREVIOUS MERCURY VEHICLE (1990 SABLE) AND NOW ON 1996 FORD CROWN VICTORIA. HEADLIGHTS WERE EXCELLENT WHEN NEWER, NOW THE CLOUDING OF THE PLASTIC LENSES HAS REDUCED THE EFFECTIVENESS OF THE HEADLIGHTS AT NIGHT. DEALER ADVISES THAT THIS IS NORMAL AND THAT THE REPAIR IS NEW LENSES AT CUSTOMER EXPENSE. *NM
CONSUMER STATES THE RIGHT TURN SIGNAL, FLASHER LIGHTS ARE WORKING PROPERLY. PLEASE PROVIDE FURTHER INFORMATION. TS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
VEHICLE WAS INVOLVED IN A COLLISION. WHEN THE BRAKES WERE APPLIED PRIOR TO IMPACT, THE RESTRAINTS DID NOT RETRACT, CAUSING THE OCCUPANTS TO BE THROWN INTO THE WINDSHIELD. THE MANUFACTURER HAS NOT BEEN NOTIFIED. *AK
IF YOU BUCKLE UP THE SEAT BELT DOES NOT HOLD, IT POPS OUT. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
IN A FRONTAL COLLISION NONE OF THE AIR BAGS DEPLOYED ON IMPACT, RESULTING IN SERIOUS INJURIES TO DRIVER.*AK *JG
NO DEPLOYMENT OF DRIVERS AIR BAG DURING ACCIDENT, ALSO DRIVER RECEIVED MAJOR BURNS WHEN AIR BAG DEPLOYED. *DSH
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
SPEEDOMETER OCCASIONALLY FAILS TO REGISTER SPEED WHEN STARTING FROM STANDING STOP.WHEN THIS OCCURS IT USUALLY RETURNS THE SPEED READ-OUT WHEN APPROX. 35 MPH IS REACHED.FORD TESTED CAR BY DRIVING ON ROAD FOR 3 MILES. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .