Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
37
Latest Oct 27, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 276 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1996 Ford Crown Victoria submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 37 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
The 25 most recent of 37, in the owner's own words
#1 - I CONSTANTLY HAVE MY ENGINE LIGHT ON AND DURING 2 INSPECTIONS I RECEIVED A SAFETY/EMISSIONS RECALL PRINTOUT, DEFECT # DR-1209 FOR MASS AIR FLOW SENSORS. BOTH TIMES I HAVE TAKEN IT TO THE LOCAL DEALER AND THEY CLAIMED THERE'S NO RECALL FOR IT. I JUST NOTICED ON THE NHTSA SITE, THAT RECALLS ONLY GO BACK AS FAR AS 1999. THEY ALSO SAID THAT SINCE IT'S NO LONGER A "POLICE OWNED" VEHICLE, THEY WOULDN'T FIX IT. # 2 - I HAVE BEEN GETTING A CONSTANT SEVERE FUEL SMELL THAT PERMEATES THROUGH THE CAR WHICH IS EXACERBATED WITH WARM WEATHER AND OR WHEN THE CAR WARMS UP. #3 - THERE'S A CONSTANT ISSUE OF THE CAR VIBRATING WHEN BEING DRIVEN AT 55 - 60 MPH.
NHTSA ID
10786431
Incident
Jun 2, 2015
Fuel systemSteering
Filed Jan 17, 2007
TL* - THE CONTACT HAS A 1996 FORD CROWN VICTORIA POLICE INTERCEPTOR WITH 108000 MILES AND THE PROTECTIVE SHIELD THAT COVERS THE FUEL TANK HAS NOT BEEN INSTALLED. THE CONTACT FOUND THAT THERE WAS A RECALL (02I003000): AND (96V135000) FOR STEERING:LINKAGES THAT HAD NOT BEEN FIXED ON HIS VEHICLE. WHEN HE TOOK THE VEHICLE TO THE DEALER THEY TOLD HIM THAT HIS VEHICLE DID NOT FALL UNDER THE RECALL. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH HIS VEHICLE IN REGARDS TO THE RECALL TO DATE. *JB
NHTSA ID
10178967
Incident
Jan 16, 2007
Mileage
108,000 mi
EngineSteeringSuspension
Filed Sep 29, 2005
I RECENTLY GOT THE VEHICLE AND ITS ALREADY GIVING ME PROBLEMS. THE CAR DRIFTS TO THE SIDE AND THE MOTOR IS GIVING ME PROBLEMS THE CAR HAS NOT EVEN REACHED 1500 MILES SINCE I GOT IT AND ITS ALREADY CAUSING ME PROBLEMS. *JB
NHTSA ID
10138194
Incident
Aug 6, 2005
Mileage
159,865 mi
Steering
Filed Oct 1, 2003
WHILE MAKING A LEFT TURN AT A TRAFFIC LIGHT STEERING WHEEL LOCKED UP, CAUSING DRIVER TO LOSE CONTROL. THE DRIVER MANAGED TO STOP THE VEHICLE AND HAD IT TOWED TO THE DEALER. IT WAS DETERMINED THAT THE PITMAN ARM BROKE AT THE STEERING LINKAGE. CONSUMER . *AK *NLM
NHTSA ID
10038150
Incident
Aug 25, 2003
Mileage
55,848 mi
SteeringSuspension
Filed Dec 12, 2000
FRONT SUSPENSION COMPONENTS HAVE FAILED (TIE RODS, CONTROL ARMS). *MJS
NHTSA ID
785103
Incident
Jul 6, 1999
EngineSteering
Filed Oct 16, 2000
WHENEVER THE VEHICLE IS IN LOW IDLE ENGINE WOULD STALL. PROBLEM IS INTERMITTENT & WOULD HAVE NO WARNING. BEEN TO DEALERSHIP 3 DIFFERENT TIMES & MECHANIC CAN NOT LOCATE CAUSE OF PROBLEM. HAD AIR FLOW SENSOR REPLACED DUE TO CHECK ENGINE LIGHT COMING ON. *AK
NHTSA ID
873096
Incident
Jul 29, 2000
Steering
Filed Sep 25, 2000
THE IGNITION SWITCH WILL RELEASE THE IGNITION KEY BEFORE IT IS IN THE PROPER OFF POSITION. AT TIMES THERE IS A WARNING SOUND AND OTHER TIMES THERE IS NONE. WITH THE IGNITION KEY REMOVED BEFORE THE OFF POSITION IT WILL ALLOW THE CAR TO BE STARTED WITHOUT A KEY. THIS PRESENTS TWO RISKS: ONE - THE CAR CAN BE STOLEN, SECOND A CHILD COULD ACCIDENTALLY START THE CAR AND PUT THE CAR IN GEAR. *AK
NHTSA ID
732496
Incident
Sep 25, 2000
SteeringSuspension
Filed Jul 18, 2000
WHILE DRIVING AT HIGHWAY SPEEDS, MAKING A TURN ON A SMOOTH CURVE, VEHICLE JUST STRAIGHTENED OUT UNEXPECTEDLY. PITMAN ARM AND CONTROL ARM WERE RELACED AT OWNER'S EXPENSE. *AK
NHTSA ID
865614
Incident
Jun 6, 1998
BrakesSteering
Filed Nov 23, 1999
Crash reported1 injury reported
OFFICER WAS TRAVELING NORTHBOUND ON SUMMIT AVE E AT APPROXIMATELY 30-35MPH. AT THE INTERSECTION OF SUMMIT AND E. HARRISON ST, THE OFFICER SLOWED TO CLEAR THE INTERSECTION AND TO NEGOTIATE HER PATROL VEHICLE AROUND A TRAFFIC CIRCLE. THE OFFICER NEGOTIATED HER VEHICLE AROUND THE CIRCLE. NORTH OF THE INTERSECTION, THE OFFICER ATTEMPTED TO BRAKE, BUT THE BRAKES DID NOT RESPOND - ABS LIGHT WAS ON AND THE ABS MODE DID NOT FUNCTION. THE OFFICER THEN ATTEMPTED TO STRAIGHTEN THE VEHICLE, BUT FOUND THAT THE STEERING HAD FAILED AS WELL. THE VEHICLE FISHTAILED. THE OFFICER'S VEHICLE WAS NOW HEADING WEST TOWARDS A LEGALLY PARKED VEHICLE ON THE WEST SIDE OF SUMMIT AVE. E. THE OFFICER ATTEMPTED TO STEER TO THE RIGHT TO STRAIGHTEN OUT THE VEHICLES MOVEMENT. THE OFFICER FOUND THAT THE STEERING WHEEL WOULD NOT TURN LIKE IT HAD BEEN LOCKED. THE VEHICLE HAD TOTAL STEERING FAILURE. THE OFFICER WAS HEADED STRAIGHT TOWARDS THE PARKED VEHICLE, JERKED THE STEERING WHEEL AS HARD AS SHE COULD TO THE RIGHT. HER VEHICLE RESPONDED BUT ENDED UP HITTING TWO PARKED VEHICLES ON THE EAST SIDE OF THE STREET. THESE VEHICLES WERE PUSHED INTO TWO ADDITIONAL VEHICLES AND A MOTORCYLE. THE OFFICE WAS TREATED FOR NECK AND BACK INJURIES. *AK
NHTSA ID
715166
Incident
Sep 27, 1999
BrakesSteering
Filed Oct 13, 1999
Crash reported1 injury reported
OFFICER WAS TRAVELING NORTHBOUND ON SUMMIT AVE E AT APPROXIMATELY 30-35MPH. AT THE INTERSECTION OF SUMMIT AND E. HARRISON ST, THE OFFICER SLOWED TO CLEAR THE INTERSECTION AND TO NEGOTIATE HER PATROL VEHICLE AROUND A TRAFFIC CIRCLE. THE OFFICER NEGOTIATED HER VEHICLE AROUND THE CIRCLE. NORTH OF THE INTERSECTION, THE OFFICER ATTEMPTED TO BRAKE BUT THE BRAKES DID NOT RESPOND - ABS LIGHT WAS ON AND THE ABS MODE DID NOT FUNCTION. THE OFFICER THEN ATTEMPTED TO STRAIGHTEN THE VEHICLE BUT FOUND THAT THE STEERING HAD FAILED AS WELL. THE VEHICLE FISHTAILED. THE OFFICER'S VEHICLE WAS NOW HEADING WEST TOWARDS A LEGALLY PARKED VEHCILE ON THE WEST SIDE OF SUMMIT AVE. E. THE OFFICER ATTEMPTED TO STEER TO THE RIGHT TO STRAIGHTEN OUT THE VEHICLES MOVEMENT. THE OFFICER FOUND THAT THE STEERING WHEEL WOULD NOT TURN LIKE IT HAD BEEN LOCKED. THE VEHICLE HAD TOTAL STEERING FAILURE. THE OFFICER WAS HEADED STRAIGHT TOWARDS THE PARKED VEHICLE, JERKED THE STEERING WHEEL AS HARD AS SHE COULD TO THE RIGHT. HER VEHICLE RESPONDED BUT ENDED UP HITTING TWO PARKED VEHICLES ON THE EAST SIDE OF THE STREET. THESE VEHICLES WERE PUSHED INTO TWO ADDITIONAL VEHICLES AND A MOTORCYLE. THE OFFICE WAS TREATED FOR NECK AND BACK INJURIES.
NHTSA ID
713237
Incident
Sep 27, 1999
Steering
Filed Oct 6, 1999
LOSS OF POWER STEERING WHEN MAKING QUICK LANE CHANGES OR MAKING SHARP TURNS. CONTACTED DEALER. *AK
NHTSA ID
850130
Incident
Sep 27, 1999
Steering
Filed Mar 22, 1999
POLICE CRUISER: WHEN TURNING CORNERS, THE STEERING WHEEL IS VERY TIGHT AND HARD TO TURN. WOULD HAVE TO FORCE IT MANUALLY, TO ORIGINAL POSITION. THIS MAKES IT HARD TO DRIVE OR CONTROL VEHICLE. *AK
NHTSA ID
835230
Incident
Jan 14, 1999
BrakesFuel systemSteering+1 more
Filed Feb 19, 1999
PROBLEM INVOLVES NHTSA RECALLS 98I001000 AND 98V322000. DEALER AND FORD SAY MY CAR DOES NOT HAVE THESE PROBLEMS. I DO NOT WANT TO TAKE THE CHANCE OF HAVING MY STEERING CONTROL FAIL, OR HAVING MY BRAKES FAIL. PLEASE HELP. ALSO, THE TRANSMISSION HAS AN EXTREMELY LONG SHIFT FROM FIRST TO SECOND. FORD HAS A TSB ON THIS, AND STATES THIS WILL NOT AFFECT THE TRANSMISSION,BUT IT WILL SHORTEN THE LIFE AND LEAD TO POSSBILE ACCUMULATOR BORE SCUFFING. THANKS! *AK
NHTSA ID
703492
Incident
Nov 25, 1998
Steering
Filed Feb 2, 1999
STEERING LOCKS UP AND WILL NOT RETURN. *AK
NHTSA ID
702855
Incident
Jan 26, 1999
Steering
Filed Feb 2, 1999
STEERING LOKS UP AND WILL NOT RETURN. *AK
NHTSA ID
702854
Incident
Jan 26, 1999
Steering
Filed Feb 2, 1999
STEERING LOCKS UP AND WILL NOT RETURN.
NHTSA ID
702853
Incident
Jan 25, 1999
Steering
Filed Feb 2, 1999
STEERING LOCKS UP AND WILL NOT RETURN.
NHTSA ID
702852
Incident
Jan 11, 1999
Steering
Filed Feb 2, 1999
STEERING LOCKS UP AND WILL NOT RETURN.
NHTSA ID
702851
Incident
Jan 14, 1999
BrakesSteering
Filed Nov 16, 1998
Crash reported1 injury reported
CONSUMER WAS DRIVING DOWN ROAD WHEN STEERING LOCKED UP AND HE COULD NOT STEER THE VEHICLE. CONSUMER LOST CONTROL, AND STARTED DOWN AN EMBANKMENT.TRIED TO APPLY BRAKES, BUT THEY DID NOT WORK. *AK
NHTSA ID
830874
Incident
Nov 5, 1998
Steering
Filed Nov 5, 1998
THE STEERING COLUMN HAS DETERIORATED WHILE MAKING A TURN.THE WHEEL DOES NOT RETURN, AND IT STARTED LOCKING UP, MAKING IT DIFFICULT FOR THE CONSUMER TO STRAIGHTEN THE WHEEL. THIS IS A POLICE VEHICLE. DEALER HAS BEEN CONTACTED. *AK
NHTSA ID
830206
SteeringSuspension
Filed Jul 7, 1998
VEHICLE HAS HAD THE FRONT BALL JOINT AND INNER TIE RODS REPLACED. RECALL WAS ORDERED ON VEHICLE.
NHTSA ID
825048
Incident
Jan 21, 1998
Steering
Filed Mar 12, 1998
STEERING INTERMITTENTLY GOES OUT.
NHTSA ID
532529
EngineSteeringSuspension
Filed Jan 30, 1998
STEERING FAILURE.
NHTSA ID
530055
Incident
Oct 1, 1995
Steering
Filed Jul 7, 1997
WHEN DRIVING AT HIGHWAY SPEED THE VEHICLE PULLS TO THE LEFT AND IT FEELS AS THOUGH HAVE NO STEERING POWER. THE DEALER IS AWARE OF THIS SITUATION. THE PROBLEM HAS NOT BEEN CORRECTED. *AK
NHTSA ID
813837
Incident
Feb 13, 1997
Steering
Filed Nov 13, 1996
MARSHALL MIZE FORD 96V135 PITMAN ARM; OWNER TOOK VEHICLE IN ON SERVERAL OCCASIONS FOR INSUFFICIENT LUBRICATION AND RECALL WORK WAS NOT PERFOMED, MANUFACTURER DID NOT INIDCATE IF PARTS WERE AVAILABLE TO HONOR RECALL.*AK
NHTSA ID
802754
Incident
Sep 10, 1996
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own