RoadVitals

2000 Ford Crown Victoria Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 8, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 85 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2000 Ford Crown Victoria submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Fuel systemSeat beltsSteering
Filed Feb 8, 2016

SEAT BELTS DON'T HAVE ELASTICITY. STEERING COLUMN STEERING FEELS LOOSE, GEAR SHIFTER FEELS SLOPPY. HAPPENS WHEN THE CAR IS STATIONARY OR IN MOTION.

NHTSA ID
10824824
Incident
Jan 6, 2016
Steering
Filed Sep 1, 2013

I WAS MAKING A RIGHT HAND TURN AT A SLOW SPEED (>10MPH) WHEN THE INTERMEDIATE STEERING SHAFT SEPARATED FROM THE LOWER STEERING SHAFT, RESULTING IN A LOSS OF STEERING. *JS

NHTSA ID
10538254
Incident
Jul 13, 2013
Mileage
46,000 mi
Steering
Filed Jun 23, 2013

WAS STEERING INTO AN ISLE OF PARKING SPOTS WHEN SUDDENLY AND WITHOUT WARNING, THE STEERING WHEEL BEGAN TO SPIN FREELY AND EFFORTLESSLY. I IMMEDIATELY STOPPED THE CAR BECAUSE IT COULD DO NOTHING BUT GO IN THE DIRECTION THE TIRES WERE TURNED AT THE TIME OF THE STEERING FAILURE, WHICH IN MY CASE, WOULD HAVE BEEN RIGHT INTO THREE PARKED CARS. UPON INSPECTION, THE STEERING COLUMN HAD COME LOOSE FROM THE REST OF THE CAR, CAUSING A LOSS IN CONTROL AS FAR AS STEERING WAS CONCERNED. IF THIS HAD HAPPENED WHILE ON THE FREEWAY, THE RESULTS MAY HAVE BEEN CATASTROPHIC, NOT ONLY TO ME, BUT TO OTHER DRIVERS AROUND ME AS WELL. WILL TAKE IT DIRECTLY TO FORD TO SEE WHAT THEY HAVE TO SAY ABOUT THIS SITUATION. *TR

NHTSA ID
10521264
Incident
Jun 22, 2013
Mileage
46,000 mi
SteeringSuspension
Filed Dec 4, 2012

MY WIFE WAS ON HER WAY HOME FROM WORK AND SHE CALLED ME SAYING THAT SOMETHING WAS WRONG WITH THE CAR. SHE SAID IT WAS SWAYING BACK AND FORTH ON THE HIGHWAY AND WAS VERY DIFFICULT TO DRIVE. SHE MADE IT HOME AND PULLED INTO THE DRIVE WAY. WHEN SHE TURNED THE STEERING WHEEL STRAIT THE FRONT DRIVER SIDE OF THE CAR HIT THE GROUND. WHEN I GOT HOME I LOOKED AT IT AND SEEN THAT THE LOWER BALL JOINT HAD COME OUT OF THE SOCKET. I LOOKED UP MY VEHICLE ONLINE AND SEEN THAT I WASN'T THE ONLY ONE WITH THIS PROBLEM. UPON FURTHER INSPECTION OF MY CAR I NOTICED THERE IS NO GREASE PORT TO DO REGULAR GREASING OF THE PARTS. AS I LOOKED CLOSER TO THE SOCKET I SEEN THAT THE SOCKET WAS COMPLETELY DRY. NO GREASE AT ALL IN THE JOINTS. AS I INSPECTED THE PASSENGER SIDE LOWER BALL JOINT I NOTICED THAT IS VERY CLOSE TO FAILURE ALSO. I BOUGHT A NEW LOWER CONTROL ARM HOPING IT WOULD HAVE A GREASE PORT AND SURE ENOUGH IT DOESN'T. THERE IS NO WAY TO DO REGULAR MAINTENANCE ON THE JOINTS. SO THIS PART WILL HAVE TO BE REPLACED OVER AND OVER. AND IT IS NOT CHEAP. *TR

NHTSA ID
10487380
Incident
Nov 8, 2012
Mileage
88,317 mi
Steering
Filed Mar 15, 2009

WHILE DRIVING AT A LOW SPEED (< 25 MPH) ON A LOCAL RURAL ROAD THAT LEADS TO MY HOUSE, I HEARD A SUDDEN SCRAPING NOISE AND HAD A DIFFICULT TIME TURNING THE VEHICLE INTO MY DRIVEWAY. UPON INSPECTION I FOUND THE FRONT PASSENGER SIDE TIE ROAD DISCONNECTED FROM THE FRONT WHEEL AND DRAGGING ON THE GROUND. UPON REPLACEMENT THE MECHANIC NOTED THE TIE ROD HAD FAILED DUE TO CORROSION AND MATERIAL LOSS. IF THIS FAILURE HAD HAPPENED AT HIGHWAY SPEED, THIS WOULD HAVE RESULTED IN LOSS OF CONTROL OF THE VEHICLE AND A SEVERE CRASH. *TR

NHTSA ID
10261857
Incident
Feb 14, 2009
Mileage
135,000 mi
EnginePowertrain (other)Steering
Filed Jan 15, 2004

THE ENGINE IN MY 2000 CROWN VICTORIA STALLED AT A STOP SIGN, AND I LOST THE POWER STEERING AND POWER BRAKES. THE CAR TURNED INTO A TANK AND COULD NOT BE CONTROLLED. IT WAS EXTREMELY SCARY BECAUSE I COULD HAVE HIT SOME INNOCENT PEOPLE WHICH WOULD HAVE MEANT ANOTHER LAWSUIT FOR FORD. I HAD TO PUT ONE FOOT ON THE BRAKE AND ONE FOOT ON THE ACCELERATOR TO GET THE CAR TO AN AUTO SERVICE CENTER. AT 38,938 MILES, THE CAR NEEDED A NEW IDLE SPEED CONTROL MOTOR, AIR FILTER, AND MASS AIR FLOW SENSOR. I BELIEVE THAT THESE PARTS WERE DEFECTIVE AND WROTE A LETTER TO WILLIAM CLAY FORD, THE CHAIRMAN OF FORD MOTOR COMPANY. WHILE THE CAR WAS STILL UNDER WARRANTY, THE OVERDRIVE SWITCH HAD TO BE REPLACED BECAUSE THE WARNING LIGHT WOULD NOT GO OFF. I FELT THAT THERE SHOULD HAVE BEEN NO CHARGE, BUT THE DEALER CHARGED ME $200 FOR LABOR. I BELIEVE THAT THIS CAR IS AN ONTARIO-BUILT MONDAY MORNING LEMON AND WILL NEVER BUY ANOTHER FORD AUTOMOBILE.

NHTSA ID
10071183
Incident
Oct 15, 2003
Mileage
38,938 mi
Steering
Filed Apr 4, 2001

SEVERE SENSITIVE STEERING CAUSES DIFFICULTY IN MAINTAINNING VEHICLE ON ROAD WHILE DRIVING. VEHICLE WANDERS ACROSS ROAD. VEHICLE BEEN IN / OUT OF DEALER SHOP ON THREE OCCASIONS, AND UNABLE TO LOCATE CAUSE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

NHTSA ID
885067
Incident
Nov 22, 2000
Steering
Filed Sep 18, 2000

THE VEHICLE IS EQUIPPED WITH A SPEED SENSATIVE VARIABLE ASSIST POWER STEERING, AS THE VEHICLE SPEED INCREASES THE STEERING MECHANISM TIGHTENS UP AND MAKING IT DIFFICULT TO TURN THE STEERING WHEEL, THIS CAUSES THE DRIVER TO PAY MORE ATTENTION TO THE STEERING. NLM

NHTSA ID
554795

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .