2000 Ford Crown Victoria Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Ford Crown Victoria, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine2120.8%
- Fuel system1211.9%
- Exterior lighting1110.9%
- Suspension98.9%
- Steering87.9%
- Tires & wheels76.9%
- Electrical65.9%
- Driver assistance65.9%
- Brakes65.9%
- Visibility55.0%
- Body & structure44.0%
- Transmission22.0%
- Other / unspecified22.0%
- Seat belts11.0%
- Powertrain (other)11.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I WAS DRIVING ACROSS THE CAUSEWAY WHEN MY CAR STARTED SHAKING. I TURNED DOWN THE RADIO AND IT SOUNDED LIKE IT BACK FIRING. I PULLED OVER AND CALLED MY MECHANIC TO MEET ME WHERE I BROKED DOWN. H IMMEDIATELY SAW THE PROBLEM BUT HE COULD NOT FIX IT. I HAD TO BRING IT TO ANOTHER SHOP TO GET IT REPAIRED. LUCKILY WHEN THIS HAPPENED I WAS GETTING OFF THE CAUSEWAY BECAUSE THAT BRIDGE IS 24 MILES LONG.
DEFECTIVE PLASTIC INTAKE MANIFOLD PRONE TO CRACKING AND LEAKING COOLANT. THIS ITEM WAS PREVIOUSLY REPORTED TO NHTSA AND FORD WAS REQUIRED TO PAY FOR REPAIRS ALREADY DONE AND TO EXTEND WARRANTY. I'M TOLD THAT WARRANTY EXPIRED FOR SOMETHING THAT A RECALL SHOULD HAVE TAKEN CARE OF. I'M TOLD THAT COST TO REPAIR IS IN EXCESS OF $1400. CONTACTED DEALER AND FORD ASKING FOR REPLACEMENT OF PART AND I WILL PAY LABOR BUT BOTH DECLINED. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
SEAT BELTS DON'T HAVE ELASTICITY. STEERING COLUMN STEERING FEELS LOOSE, GEAR SHIFTER FEELS SLOPPY. HAPPENS WHEN THE CAR IS STATIONARY OR IN MOTION.
MODIFICATION OF GAS TANKS ON POLICE CROWN VICTORIA'S BUT NOT ON CIVILIAN CROWN VICTORIA'S. *MR THE CONSUMER STATED THAT FORD DID NOT MODIFY THE PART AND PLACED THE SAME DEFECTIVE PART IN THE NEW MODELS. *SCC *JB
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I WAS DRIVING ND I DIDN'T SEE A POT HOLE SO AFTER I DROVE ACROSS IT LIKE A MILE OR MORE MY HEAD LIGHT STARTED FLICKING ND AFTER WEN I DROVE FOR LIKE 30MIN THEY TURNED OF ND IT ALSO CAUSED ALL THE LIGHT TO TURN OFF INSIDE ND OUT THE CAR
WHILE DRIVING AT VARIOUS TIMES ELECTRICAL PROBLEMS OCCUR, HEADLIGHTS WILL GO OUT ALONG WITH INSTRUMENT PANEL. SOMETIMES THE FAN ON WILL COME ON AND WILL CUT OFF EVEN WHEN IT IS OFF. WHEN TEMP IS COLD HEATER BLOWS COLD AIR. HOT OUTSIDE HEATS WORKS. AC WORKS FINE IN BOTH CLIMATES. DRIVERS SIDE WINDOW WILL NOT COME DOWN IN CERTAIN TEMPERATURES. HEADS HAVE LOW VISIBILITY AND LENS COVER GETS MOISTURE INSIDE. YOU HAVE TO DRIVE AT NIGHT WITH HIGH BEAMS TO TRY AND SEE AT ALL. SUSPENSION IS DEFINITELY A PROBLEM ON STEERING CAR HAS A SWAYING MOTION AT TIMES ESPECIALLY IN WARM WEATHER POPPING, SQUEAKY NOTICES CAN ALSO BE HEARD. VEHICLE HAS 92,000 ACTUAL MILES BUT IS BECOMING A HAZARD TO DRIVE. VEHICLE HAS BEEN INSPECTED BY A REPUTABLE REPAIR SERVICE WHO STATES SUSPENSION LOOKS GOOD, PARTS HAVE GREASE IN JOINTS, ETC AND HEATER PROBLEM EVERYTHING WAS IN SPECS. LARGE FORD DEALERSHIP 35 MILES AWAY WOULD NOT SCHEDULE AN APPOINTMENT DUE TO CAR BEING AN OLDER MODEL. IF PROBLEMS ARE NOT FOUND, AN ACCIDENT IS WAITING TO HAPPEN! NOTE : ELECTRICAL PROBLEMS HAVE BEEN ONGOING AND HAVE INCREASINGLY BECOME WORSE.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WHILE DRIVING AT VARIOUS TIMES ELECTRICAL PROBLEMS OCCUR, HEADLIGHTS WILL GO OUT ALONG WITH INSTRUMENT PANEL. SOMETIMES THE FAN ON WILL COME ON AND WILL CUT OFF EVEN WHEN IT IS OFF. WHEN TEMP IS COLD HEATER BLOWS COLD AIR. HOT OUTSIDE HEATS WORKS. AC WORKS FINE IN BOTH CLIMATES. DRIVERS SIDE WINDOW WILL NOT COME DOWN IN CERTAIN TEMPERATURES. HEADS HAVE LOW VISIBILITY AND LENS COVER GETS MOISTURE INSIDE. YOU HAVE TO DRIVE AT NIGHT WITH HIGH BEAMS TO TRY AND SEE AT ALL. SUSPENSION IS DEFINITELY A PROBLEM ON STEERING CAR HAS A SWAYING MOTION AT TIMES ESPECIALLY IN WARM WEATHER POPPING, SQUEAKY NOTICES CAN ALSO BE HEARD. VEHICLE HAS 92,000 ACTUAL MILES BUT IS BECOMING A HAZARD TO DRIVE. VEHICLE HAS BEEN INSPECTED BY A REPUTABLE REPAIR SERVICE WHO STATES SUSPENSION LOOKS GOOD, PARTS HAVE GREASE IN JOINTS, ETC AND HEATER PROBLEM EVERYTHING WAS IN SPECS. LARGE FORD DEALERSHIP 35 MILES AWAY WOULD NOT SCHEDULE AN APPOINTMENT DUE TO CAR BEING AN OLDER MODEL. IF PROBLEMS ARE NOT FOUND, AN ACCIDENT IS WAITING TO HAPPEN! NOTE : ELECTRICAL PROBLEMS HAVE BEEN ONGOING AND HAVE INCREASINGLY BECOME WORSE.
TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ATTEMPTING A TURN, THE PASSENGER'S SIDE LOWER BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT IT WAS DUE TO THE BOLT JOINT NOT GETTING ENOUGH GREASE SINCE IT WAS NOT EQUIPPED WITH A GREASE FITTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000. *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
SEAT BELTS DON'T HAVE ELASTICITY. STEERING COLUMN STEERING FEELS LOOSE, GEAR SHIFTER FEELS SLOPPY. HAPPENS WHEN THE CAR IS STATIONARY OR IN MOTION.
I WAS MAKING A RIGHT HAND TURN AT A SLOW SPEED (>10MPH) WHEN THE INTERMEDIATE STEERING SHAFT SEPARATED FROM THE LOWER STEERING SHAFT, RESULTING IN A LOSS OF STEERING. *JS
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
Purchased 2 Cooper Endeavor tires July 2022 from a highly popular national retailer, 225/60-R16. The tires were installed professionally by a Ford Dealership. The first of the 2 tires developed a hazardous outer sidewall "egg" within a few weeks of installation (under 1k mi). Having no visible or known damage it was reluctantly replaced by the tire retailer under their provided Road Hazard warranty. Rolling forward to present, following documented tire rotation schedule and documented monthly tire pressure checks, the 2nd Cooper Endeavor "60k mi marketed tire" developed a hazardous outer sidewall egg 29 mo later with only 21.6k mi. driven. The new tire tread depth was 10.5/32 in. and remaining tread depth is 7/32 in. at it's greatest wear area. This 2nd sidewall egg tire was removed by a reputable tire dealership and inspected showing no visible damage to the inner or outer sidewall, tire tread or the rim bead.
VALVE STEM FAILURE THE STEMS WERE CRACKED ON ALL 4 TIRES MY HUSBAND HAD A BLOWOUT AND 7 DAYS LATER HE HAD A FLAT WHICH IS WHEN WE SEEN THE CRACKS. THE MANAGER OF TIRE KINGDOM KNEW OF PROBLEM WITH TR413 LOT BUT WAS NOT AWARE OF THE RECALL WHICH WE FOUND OUT ON THE INTERNET. HE IS GOING TO REPLACE THE LAST 2 STEM VALVES TOMORROW 7/26 AND WE ARE GOING TO KEEP THE OLD ONES. HE WILL NOT REIMBURSE FOR THE BLOWOUT TIRE. WE BOUGHT THE TIRES NEW 5/29/07 FROM THEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
WHILE DRIVING AT VARIOUS TIMES ELECTRICAL PROBLEMS OCCUR, HEADLIGHTS WILL GO OUT ALONG WITH INSTRUMENT PANEL. SOMETIMES THE FAN ON WILL COME ON AND WILL CUT OFF EVEN WHEN IT IS OFF. WHEN TEMP IS COLD HEATER BLOWS COLD AIR. HOT OUTSIDE HEATS WORKS. AC WORKS FINE IN BOTH CLIMATES. DRIVERS SIDE WINDOW WILL NOT COME DOWN IN CERTAIN TEMPERATURES. HEADS HAVE LOW VISIBILITY AND LENS COVER GETS MOISTURE INSIDE. YOU HAVE TO DRIVE AT NIGHT WITH HIGH BEAMS TO TRY AND SEE AT ALL. SUSPENSION IS DEFINITELY A PROBLEM ON STEERING CAR HAS A SWAYING MOTION AT TIMES ESPECIALLY IN WARM WEATHER POPPING, SQUEAKY NOTICES CAN ALSO BE HEARD. VEHICLE HAS 92,000 ACTUAL MILES BUT IS BECOMING A HAZARD TO DRIVE. VEHICLE HAS BEEN INSPECTED BY A REPUTABLE REPAIR SERVICE WHO STATES SUSPENSION LOOKS GOOD, PARTS HAVE GREASE IN JOINTS, ETC AND HEATER PROBLEM EVERYTHING WAS IN SPECS. LARGE FORD DEALERSHIP 35 MILES AWAY WOULD NOT SCHEDULE AN APPOINTMENT DUE TO CAR BEING AN OLDER MODEL. IF PROBLEMS ARE NOT FOUND, AN ACCIDENT IS WAITING TO HAPPEN! NOTE : ELECTRICAL PROBLEMS HAVE BEEN ONGOING AND HAVE INCREASINGLY BECOME WORSE.
TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHILE DRIVING 65 MPH, THE CRUISE CONTROL FAILED TO ACTIVATE. APPROXIMATELY ONE MONTH AGO, THE CRUISE CONTROL FAILED WHILE DRIVING DOWNHILL. THE VEHICLE HAS BEEN TAKEN TO THE DEALER APPROXIMATELY SEVEN TIMES FOR THIS FAILURE. THE CRUISE CONTROL NO LONGER WORKS. THE CURRENT MILEAGE WAS 33,000 AND FAILURE MILEAGE WAS 1,000.
WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND CRASHED INTO A TREE. DRIVER SUSTAINED FIRST DEGREE BURNS, AND WAS TAKEN TO A HOSPITAL. BOTH AIRBAGS DEPLOYED. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. BUT DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I WAS DRIVING ND I DIDN'T SEE A POT HOLE SO AFTER I DROVE ACROSS IT LIKE A MILE OR MORE MY HEAD LIGHT STARTED FLICKING ND AFTER WEN I DROVE FOR LIKE 30MIN THEY TURNED OF ND IT ALSO CAUSED ALL THE LIGHT TO TURN OFF INSIDE ND OUT THE CAR
CAR CONSTANTLY LOCKS IN THE PARK POSITION. I HAVE CHANGED THE PARKING BRAKE SWITCH 5 TIMES ALREADY. CAN NOT REMOVE FROM PARK POSITION UNTIL BRAKE SWITCH HAS BEEN REPLACED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE ORIGINAL WINDSHIELD HAD SOME CRACKS AND CHIPS, SO HE DECIDED TO HAVE THE WINDSHIELD REPLACED. THE CONTACT STATED THAT THE REPLACEMENT WINDSHIELD IMPAIRED HIS VISION WHILE DRIVING BECAUSE HE COULD NOT SEE THE ROAD CLEARLY. THE CONTACT STATED THAT THE WINDSHIELD HAD A FOGGY, HAZY SMOKE SCREEN AND WAS NOT CLEAR. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS PURCHASED; HOWEVER, NO DEFECT WAS NOTICED. THE MECHANIC OFFERED TO REPLACE THE WINDSHIELD, BUT STATED THAT IT WOULD BE NO DIFFERENT THAN THE ONE THAT WAS ORIGINALLY SOLD TO HIM. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHO STATED THAT THEY WERE FAMILIAR WITH THESE PARTICULAR FUYAO WINDSHIELDS (PRODUCT NUMBER: AS1M848 DOT-459 SOLAR TINT DW1506). THE CONTACT DROVE TO THE DISTRIBUTION WAREHOUSE AND WAS INFORMED THAT THE WINDSHIELDS WERE NOT FACTORY REPLACEMENT WINDSHIELDS, BUT WERE AFTERMARKET WINDSHIELDS. THE FORD MANUFACTURER WAS NOTIFIED AND INFORMED THAT THE CONTACT'S WINDSHIELD WAS NOT A FACTORY AUTHORIZED WINDSHIELD REPLACEMENT. THE CONTACT HAD THE REPLACEMENT WINDSHIELD FOR THREE WEEKS AND HAD VISIBILITY ISSUES EACH TIME WHILE DRIVING. THE FAILURE MILEAGE WAS UNKNOWN.
TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHEN THE CONTACT DEACTIVATES THE WINDSHIELD WIPERS, THEY WILL NOT COMPLETELY RETURN TO THE OFF POSITION. THE WIPERS REMAINED UPRIGHT ON THE WINDSHIELD. THE DEFECT BEGAN SPORADICALLY, BUT NOW OCCURS WHENEVER THE WIPERS ARE ACTIVATED. THE DEALER STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN ID NUMBER 00V138000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL AND NOTHING COULD BE DONE. THE FAILURE AND CURRENT MILEAGES WERE 84,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I WAS DRIVING ND I DIDN'T SEE A POT HOLE SO AFTER I DROVE ACROSS IT LIKE A MILE OR MORE MY HEAD LIGHT STARTED FLICKING ND AFTER WEN I DROVE FOR LIKE 30MIN THEY TURNED OF ND IT ALSO CAUSED ALL THE LIGHT TO TURN OFF INSIDE ND OUT THE CAR
TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE EXHIBITED A LOUD BANG. THE VEHICLE WAS PULLED OVER AND UPON EXAMINATION HE NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS SLANTED INWARD TOWARD THE VEHICLE. IN ADDITION, THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 146,013.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
CAR WAS PUT IN PARK AND AFTER ABOUT 8 MINUTES, SLIPPED INTO GEAR AND MOVED FORWARD.*AK
WHEN 15 AMP FUSE BLEW, TRANSMISSION LOCKED IN PARK. CONSUMER WAS UNABLE TO SWITCH GEARS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
MY COMPLAINT IS IN REGARDS TO MY EMPLOYER. I AM A POLICE OFFICER AND I THINK THE VEHICLES WE ARE USING ARE BEING MADE UNSAFE BY THE ADDITION OF EXTRA EQUIPMENT. THE DEPT. HAS ADDED COMPUTERS, SHOTGUNS THAT ARE MOUNTED OVERHEAD AND CAUSING OFFICERS TO HIT THERE HEADS, NOT TO MENTION WHAT MIGHT HAPPEN IF ONE IS INVOLVED IN AN ACCIDENT. THEY HAVE ALSO SHUT OFF ARE AIR BAGS, BECAUSE THE COMPUTERS ARE SIDE MOUNTED AND ARE NOT AIR BAG COMPATABLE. THEY HAVE ALSO INSTALLED VIDEO CAMERAS AND RADAR UNITS THAT HANG FROM REARVIEW MIRRORS. THESE MOUNTS ARE NOT SECURE AND OFTEN FALL OFF. I HAVE COMPLAINED TO MY BOSSES AND UNION REPS. NO ONE CARES, IN FACT I WAS TOLD "THE DEPT. DOES NOT TAYLOR MAKE POLICE CARS." SEVERAL OFFICERS HAVE ALREADY HURT THEMSELVES ON THESE EXTRAS. I JUST WANT A SAFE VEHICLE.I DO NOT NO WHO ELSE TO TURN TO. I HAVE ALSO LODGED A COMPLAINT WITH OSHA. PLEASE ADVISE. *NM
TIRES LOAD LABEL WAS NOT INSTALLED ON THE VEHICLE, MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
SEAT BELTS DON'T HAVE ELASTICITY. STEERING COLUMN STEERING FEELS LOOSE, GEAR SHIFTER FEELS SLOPPY. HAPPENS WHEN THE CAR IS STATIONARY OR IN MOTION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THE ENGINE IN MY 2000 CROWN VICTORIA STALLED AT A STOP SIGN, AND I LOST THE POWER STEERING AND POWER BRAKES. THE CAR TURNED INTO A TANK AND COULD NOT BE CONTROLLED. IT WAS EXTREMELY SCARY BECAUSE I COULD HAVE HIT SOME INNOCENT PEOPLE WHICH WOULD HAVE MEANT ANOTHER LAWSUIT FOR FORD. I HAD TO PUT ONE FOOT ON THE BRAKE AND ONE FOOT ON THE ACCELERATOR TO GET THE CAR TO AN AUTO SERVICE CENTER. AT 38,938 MILES, THE CAR NEEDED A NEW IDLE SPEED CONTROL MOTOR, AIR FILTER, AND MASS AIR FLOW SENSOR. I BELIEVE THAT THESE PARTS WERE DEFECTIVE AND WROTE A LETTER TO WILLIAM CLAY FORD, THE CHAIRMAN OF FORD MOTOR COMPANY. WHILE THE CAR WAS STILL UNDER WARRANTY, THE OVERDRIVE SWITCH HAD TO BE REPLACED BECAUSE THE WARNING LIGHT WOULD NOT GO OFF. I FELT THAT THERE SHOULD HAVE BEEN NO CHARGE, BUT THE DEALER CHARGED ME $200 FOR LABOR. I BELIEVE THAT THIS CAR IS AN ONTARIO-BUILT MONDAY MORNING LEMON AND WILL NEVER BUY ANOTHER FORD AUTOMOBILE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .