RoadVitals

2000 Ford Crown Victoria Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
85
Latest Dec 18, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
8
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 31, 2000

What this page shows

Our database holds 85 NHTSA owner-reported complaints for the 2000 Ford Crown Victoria. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 85 · page 1 of 4

Tires & wheels
Filed Dec 18, 2024

Purchased 2 Cooper Endeavor tires July 2022 from a highly popular national retailer, 225/60-R16. The tires were installed professionally by a Ford Dealership. The first of the 2 tires developed a hazardous outer sidewall "egg" within a few weeks of installation (under 1k mi). Having no visible or known damage it was reluctantly replaced by the tire retailer under their provided Road Hazard warranty. Rolling forward to present, following documented tire rotation schedule and documented monthly tire pressure checks, the 2nd Cooper Endeavor "60k mi marketed tire" developed a hazardous outer sidewall egg 29 mo later with only 21.6k mi. driven. The new tire tread depth was 10.5/32 in. and remaining tread depth is 7/32 in. at it's greatest wear area. This 2nd sidewall egg tire was removed by a reputable tire dealership and inspected showing no visible damage to the inner or outer sidewall, tire tread or the rim bead.

NHTSA ID
11631514
Incident
Dec 15, 2024
Body & structureBrakesExterior lighting
Filed Mar 17, 2020

I WAS DRIVING ND I DIDN'T SEE A POT HOLE SO AFTER I DROVE ACROSS IT LIKE A MILE OR MORE MY HEAD LIGHT STARTED FLICKING ND AFTER WEN I DROVE FOR LIKE 30MIN THEY TURNED OF ND IT ALSO CAUSED ALL THE LIGHT TO TURN OFF INSIDE ND OUT THE CAR

NHTSA ID
11318531
Incident
Jan 29, 2020
Visibility
Filed Sep 12, 2019

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE ORIGINAL WINDSHIELD HAD SOME CRACKS AND CHIPS, SO HE DECIDED TO HAVE THE WINDSHIELD REPLACED. THE CONTACT STATED THAT THE REPLACEMENT WINDSHIELD IMPAIRED HIS VISION WHILE DRIVING BECAUSE HE COULD NOT SEE THE ROAD CLEARLY. THE CONTACT STATED THAT THE WINDSHIELD HAD A FOGGY, HAZY SMOKE SCREEN AND WAS NOT CLEAR. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS PURCHASED; HOWEVER, NO DEFECT WAS NOTICED. THE MECHANIC OFFERED TO REPLACE THE WINDSHIELD, BUT STATED THAT IT WOULD BE NO DIFFERENT THAN THE ONE THAT WAS ORIGINALLY SOLD TO HIM. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHO STATED THAT THEY WERE FAMILIAR WITH THESE PARTICULAR FUYAO WINDSHIELDS (PRODUCT NUMBER: AS1M848 DOT-459 SOLAR TINT DW1506). THE CONTACT DROVE TO THE DISTRIBUTION WAREHOUSE AND WAS INFORMED THAT THE WINDSHIELDS WERE NOT FACTORY REPLACEMENT WINDSHIELDS, BUT WERE AFTERMARKET WINDSHIELDS. THE FORD MANUFACTURER WAS NOTIFIED AND INFORMED THAT THE CONTACT'S WINDSHIELD WAS NOT A FACTORY AUTHORIZED WINDSHIELD REPLACEMENT. THE CONTACT HAD THE REPLACEMENT WINDSHIELD FOR THREE WEEKS AND HAD VISIBILITY ISSUES EACH TIME WHILE DRIVING. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11255160
Incident
Aug 18, 2019
ElectricalExterior lightingSuspension
Filed Apr 14, 2018

WHILE DRIVING AT VARIOUS TIMES ELECTRICAL PROBLEMS OCCUR, HEADLIGHTS WILL GO OUT ALONG WITH INSTRUMENT PANEL. SOMETIMES THE FAN ON WILL COME ON AND WILL CUT OFF EVEN WHEN IT IS OFF. WHEN TEMP IS COLD HEATER BLOWS COLD AIR. HOT OUTSIDE HEATS WORKS. AC WORKS FINE IN BOTH CLIMATES. DRIVERS SIDE WINDOW WILL NOT COME DOWN IN CERTAIN TEMPERATURES. HEADS HAVE LOW VISIBILITY AND LENS COVER GETS MOISTURE INSIDE. YOU HAVE TO DRIVE AT NIGHT WITH HIGH BEAMS TO TRY AND SEE AT ALL. SUSPENSION IS DEFINITELY A PROBLEM ON STEERING CAR HAS A SWAYING MOTION AT TIMES ESPECIALLY IN WARM WEATHER POPPING, SQUEAKY NOTICES CAN ALSO BE HEARD. VEHICLE HAS 92,000 ACTUAL MILES BUT IS BECOMING A HAZARD TO DRIVE. VEHICLE HAS BEEN INSPECTED BY A REPUTABLE REPAIR SERVICE WHO STATES SUSPENSION LOOKS GOOD, PARTS HAVE GREASE IN JOINTS, ETC AND HEATER PROBLEM EVERYTHING WAS IN SPECS. LARGE FORD DEALERSHIP 35 MILES AWAY WOULD NOT SCHEDULE AN APPOINTMENT DUE TO CAR BEING AN OLDER MODEL. IF PROBLEMS ARE NOT FOUND, AN ACCIDENT IS WAITING TO HAPPEN! NOTE : ELECTRICAL PROBLEMS HAVE BEEN ONGOING AND HAVE INCREASINGLY BECOME WORSE.

NHTSA ID
11085086
Incident
Oct 1, 2017
Exterior lighting
Filed Oct 10, 2017

BROUGHT USED JULY 26,2017 FIRST TIME DRIVING AT NIGHT HEADLIGHTS FLASH OFF AND ON THEN GO OUT COMPLETELY WHILE DRIVING ON A MAIN HIGHWAY.FORD HAS PROBLEM WITH LIGHT MODULE TRIED GETTING VKP-31F32-Z01 RELAYS BUT MY RESEARCH FOUND DISCONTINUED 2009 I'M SCREWED BY FORD & RELAY MANUFACTURE.MAY NOT BE IN YOUR DATA BASE BUT IT'S STILL A SAFETY HAZARD & PREVIOUS OWNER SHOULD HAD THIS RESOLVED.

NHTSA ID
11032620
Incident
Jul 28, 2017
Mileage
275,000 mi
Fuel systemSeat beltsSteering
Filed Feb 8, 2016

SEAT BELTS DON'T HAVE ELASTICITY. STEERING COLUMN STEERING FEELS LOOSE, GEAR SHIFTER FEELS SLOPPY. HAPPENS WHEN THE CAR IS STATIONARY OR IN MOTION.

NHTSA ID
10824824
Incident
Jan 6, 2016
Exterior lighting
Filed Feb 1, 2016

WHEN DRIVING FOR ABOUT 30-45 MINUTES, ALL LIGHTS GO OFF FOR 1-2 MINUTES, FUSE GETS VERY HOT UNDER DASH.

NHTSA ID
10823540
Incident
Jan 29, 2016
Mileage
190,000 mi
Engine
Filed Jun 26, 2015

I WAS DRIVING ACROSS THE CAUSEWAY WHEN MY CAR STARTED SHAKING. I TURNED DOWN THE RADIO AND IT SOUNDED LIKE IT BACK FIRING. I PULLED OVER AND CALLED MY MECHANIC TO MEET ME WHERE I BROKED DOWN. H IMMEDIATELY SAW THE PROBLEM BUT HE COULD NOT FIX IT. I HAD TO BRING IT TO ANOTHER SHOP TO GET IT REPAIRED. LUCKILY WHEN THIS HAPPENED I WAS GETTING OFF THE CAUSEWAY BECAUSE THAT BRIDGE IS 24 MILES LONG.

NHTSA ID
10730648
Incident
Jun 14, 2015
Mileage
114,908 mi
Engine
Filed Sep 19, 2014

DEFECTIVE PLASTIC INTAKE MANIFOLD PRONE TO CRACKING AND LEAKING COOLANT. THIS ITEM WAS PREVIOUSLY REPORTED TO NHTSA AND FORD WAS REQUIRED TO PAY FOR REPAIRS ALREADY DONE AND TO EXTEND WARRANTY. I'M TOLD THAT WARRANTY EXPIRED FOR SOMETHING THAT A RECALL SHOULD HAVE TAKEN CARE OF. I'M TOLD THAT COST TO REPAIR IS IN EXCESS OF $1400. CONTACTED DEALER AND FORD ASKING FOR REPLACEMENT OF PART AND I WILL PAY LABOR BUT BOTH DECLINED. *TR

NHTSA ID
10637677
Incident
Sep 8, 2014
Mileage
104,000 mi
ElectricalExterior lighting
Filed Sep 19, 2014

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

NHTSA ID
10637631
Incident
Aug 10, 2011
Mileage
150,000 mi
Suspension
Filed Mar 7, 2014

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ATTEMPTING A TURN, THE PASSENGER'S SIDE LOWER BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT IT WAS DUE TO THE BOLT JOINT NOT GETTING ENOUGH GREASE SINCE IT WAS NOT EQUIPPED WITH A GREASE FITTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000. *TR

NHTSA ID
10567853
Incident
Mar 7, 2014
Mileage
150,000 mi
Suspension
Filed Oct 14, 2013

THE RIGHT REAR (PASSENGER SIDE) OF THE VEHICLE BODY CONTINUES TO RAISE UP HIGHER THAN THE LEFT SIDE. IT IS NOW ABOUT 5 INCHES HIGHER. HAVE NOTICED THIS ON OTHER CROWN VIC CARS IN METRO AREA. SUSPECT A WEAK OR BROKEN SPRING. *TR

NHTSA ID
10547873
Incident
Oct 1, 2011
Mileage
115,000 mi
Steering
Filed Sep 1, 2013

I WAS MAKING A RIGHT HAND TURN AT A SLOW SPEED (>10MPH) WHEN THE INTERMEDIATE STEERING SHAFT SEPARATED FROM THE LOWER STEERING SHAFT, RESULTING IN A LOSS OF STEERING. *JS

NHTSA ID
10538254
Incident
Jul 13, 2013
Mileage
46,000 mi
Steering
Filed Jun 23, 2013

WAS STEERING INTO AN ISLE OF PARKING SPOTS WHEN SUDDENLY AND WITHOUT WARNING, THE STEERING WHEEL BEGAN TO SPIN FREELY AND EFFORTLESSLY. I IMMEDIATELY STOPPED THE CAR BECAUSE IT COULD DO NOTHING BUT GO IN THE DIRECTION THE TIRES WERE TURNED AT THE TIME OF THE STEERING FAILURE, WHICH IN MY CASE, WOULD HAVE BEEN RIGHT INTO THREE PARKED CARS. UPON INSPECTION, THE STEERING COLUMN HAD COME LOOSE FROM THE REST OF THE CAR, CAUSING A LOSS IN CONTROL AS FAR AS STEERING WAS CONCERNED. IF THIS HAD HAPPENED WHILE ON THE FREEWAY, THE RESULTS MAY HAVE BEEN CATASTROPHIC, NOT ONLY TO ME, BUT TO OTHER DRIVERS AROUND ME AS WELL. WILL TAKE IT DIRECTLY TO FORD TO SEE WHAT THEY HAVE TO SAY ABOUT THIS SITUATION. *TR

NHTSA ID
10521264
Incident
Jun 22, 2013
Mileage
46,000 mi
SteeringSuspension
Filed Dec 4, 2012

MY WIFE WAS ON HER WAY HOME FROM WORK AND SHE CALLED ME SAYING THAT SOMETHING WAS WRONG WITH THE CAR. SHE SAID IT WAS SWAYING BACK AND FORTH ON THE HIGHWAY AND WAS VERY DIFFICULT TO DRIVE. SHE MADE IT HOME AND PULLED INTO THE DRIVE WAY. WHEN SHE TURNED THE STEERING WHEEL STRAIT THE FRONT DRIVER SIDE OF THE CAR HIT THE GROUND. WHEN I GOT HOME I LOOKED AT IT AND SEEN THAT THE LOWER BALL JOINT HAD COME OUT OF THE SOCKET. I LOOKED UP MY VEHICLE ONLINE AND SEEN THAT I WASN'T THE ONLY ONE WITH THIS PROBLEM. UPON FURTHER INSPECTION OF MY CAR I NOTICED THERE IS NO GREASE PORT TO DO REGULAR GREASING OF THE PARTS. AS I LOOKED CLOSER TO THE SOCKET I SEEN THAT THE SOCKET WAS COMPLETELY DRY. NO GREASE AT ALL IN THE JOINTS. AS I INSPECTED THE PASSENGER SIDE LOWER BALL JOINT I NOTICED THAT IS VERY CLOSE TO FAILURE ALSO. I BOUGHT A NEW LOWER CONTROL ARM HOPING IT WOULD HAVE A GREASE PORT AND SURE ENOUGH IT DOESN'T. THERE IS NO WAY TO DO REGULAR MAINTENANCE ON THE JOINTS. SO THIS PART WILL HAVE TO BE REPLACED OVER AND OVER. AND IT IS NOT CHEAP. *TR

NHTSA ID
10487380
Incident
Nov 8, 2012
Mileage
88,317 mi
Body & structureSuspension
Filed Oct 8, 2010

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE EXHIBITED A LOUD BANG. THE VEHICLE WAS PULLED OVER AND UPON EXAMINATION HE NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS SLANTED INWARD TOWARD THE VEHICLE. IN ADDITION, THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 146,013.

NHTSA ID
10359637
Incident
Oct 8, 2010
Mileage
146,013 mi
Engine
Filed Aug 15, 2010

INTAKE MANIFOLD FAILURE, CRACKED IN REAR AT HEATER HOSE BOSS THAT RESULTED IN COOLANT LOSS. ALSO, THE #4 IGNITION COIL WAS DAMAGED BY COOLANT LEAKING ON TO IT FROM CRACKED MANIFOLD... *TR

NHTSA ID
10349502
Incident
Jun 15, 2010
Mileage
199,000 mi
Engine
Filed Feb 28, 2010

CROWN VICTORIA 2000 HAS A CRACK INTAKE MANIFOLD RESULTING IN A LEAK COOLANT WHICH IS GOING INSIDE OF PLUG #8 CAUSING A MALFUNCTION AND CAR START SHAKING LOOSING POWER. *TR

NHTSA ID
10314908
Incident
Oct 10, 2008
Engine
Filed Nov 16, 2009

ON 15 NOV 2009, MY CAR STARTED SPITTING AND SPUTTERING, I THOUGHT IT WAS BAD GASOLINE. ON 16 NOV 2009, I HAD MY CAR CHECKED BY MY GARAGE, WAS TOLD THAT #5 SPARK PLUG AND COIL WAS BAD DUE TO LEAKING COOLANT AT MY INTAKE MANIFOLD. AFTER CONTACTING MY LOCAL FORD DEALER THINKING I COULD JUST BUY A PART VS. A WHOLE MANIFOLD (LIKE I WAS TOLD I NEEDED), I LEARNED THAT THERE HAD BEEN A RECALL FOR THIS PROBLEM AND REPAIRS WERE COVERED BY FORD FOR ONLY 7 YEARS OF AUTO'S LIFE. WELL NATURALLY, MY CAR IS 9 YRS OLD NOW AND I'M FACING A $1100.00 REPAIR BILL. I WAS TOLD THE MANIFOLD COULD RUPTURE AT ANY TIME LEAVING ME AND MY 2 YR OLD GRANDSON STRANDED AT ANY TIME. I FEEL LIKE FORD IS HOLDING ME HOSTAGE. WITH THE SPITTING AND SPUTTERING THE CAR WAS DOING, WE COULD HAVE BEEN IN A SERIOUS ACCIDENT. I HAVE ALWAYS DRIVEN FORD/MERCURY PRODUCTS, BUT I'M NOT IMPRESSED WITH WHAT'S JUST HAPPENED. I DON'T WANT TO BE "FOUND ON ROAD DEAD" (FORD).

NHTSA ID
10292412
Incident
Nov 15, 2009
Mileage
142,721 mi
Engine
Filed Oct 5, 2009

SPARK PLUG BLEW OUT OF THE ENGINE DUE TO WEAK THREADING IN THE CYLINDER HEAD. *TR

NHTSA ID
10286321
Incident
Oct 5, 2009
Mileage
125,000 mi
Steering
Filed Mar 15, 2009

WHILE DRIVING AT A LOW SPEED (< 25 MPH) ON A LOCAL RURAL ROAD THAT LEADS TO MY HOUSE, I HEARD A SUDDEN SCRAPING NOISE AND HAD A DIFFICULT TIME TURNING THE VEHICLE INTO MY DRIVEWAY. UPON INSPECTION I FOUND THE FRONT PASSENGER SIDE TIE ROAD DISCONNECTED FROM THE FRONT WHEEL AND DRAGGING ON THE GROUND. UPON REPLACEMENT THE MECHANIC NOTED THE TIE ROD HAD FAILED DUE TO CORROSION AND MATERIAL LOSS. IF THIS FAILURE HAD HAPPENED AT HIGHWAY SPEED, THIS WOULD HAVE RESULTED IN LOSS OF CONTROL OF THE VEHICLE AND A SEVERE CRASH. *TR

NHTSA ID
10261857
Incident
Feb 14, 2009
Mileage
135,000 mi
Engine
Filed Sep 9, 2008

2000 FORD CROWN VICTORIA LEAKS COOLANT FROM THE INTAKE MANIFOLD. CONSUMER WANTS TO KNOW WHY THE WARRANTY IS ONLY SEVEN YEARS FOR THIS PART. *NJ

NHTSA ID
10241551
Incident
Sep 1, 2008
Tires & wheels
Filed Jul 25, 2008

VALVE STEM FAILURE THE STEMS WERE CRACKED ON ALL 4 TIRES MY HUSBAND HAD A BLOWOUT AND 7 DAYS LATER HE HAD A FLAT WHICH IS WHEN WE SEEN THE CRACKS. THE MANAGER OF TIRE KINGDOM KNEW OF PROBLEM WITH TR413 LOT BUT WAS NOT AWARE OF THE RECALL WHICH WE FOUND OUT ON THE INTERNET. HE IS GOING TO REPLACE THE LAST 2 STEM VALVES TOMORROW 7/26 AND WE ARE GOING TO KEEP THE OLD ONES. HE WILL NOT REIMBURSE FOR THE BLOWOUT TIRE. WE BOUGHT THE TIRES NEW 5/29/07 FROM THEM. *TR

NHTSA ID
10235770
Incident
Jul 17, 2008
Exterior lighting
Filed May 15, 2008

WHEN I PLACE THE LEFT TURN SIGNAL IT BLINKS VERY FAST. THE RIGHT TURN SIGNAL DOES NOT FUNCTION LIKE THE LSIDE. I HAVE CHECK OTHER VEHICLES THAT ARE THE SAME MAKE AND MODEL AND THEY HAVE THE SAME PROBLEM. *TR

NHTSA ID
10227843
Incident
Apr 22, 2008
Visibility
Filed Jan 7, 2008

TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHEN THE CONTACT DEACTIVATES THE WINDSHIELD WIPERS, THEY WILL NOT COMPLETELY RETURN TO THE OFF POSITION. THE WIPERS REMAINED UPRIGHT ON THE WINDSHIELD. THE DEFECT BEGAN SPORADICALLY, BUT NOW OCCURS WHENEVER THE WIPERS ARE ACTIVATED. THE DEALER STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN ID NUMBER 00V138000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL AND NOTHING COULD BE DONE. THE FAILURE AND CURRENT MILEAGES WERE 84,000.

NHTSA ID
10214011
Incident
Dec 25, 2007
Mileage
84,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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