2002 Ford Crown Victoria Problems

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TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO MAKE A TURN, THE TURN SIGNALS AND HEADLIGHTS FAILED TO WORK, EXCEPT WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO NOTICED THAT THE TAIL LIGHTS DID NOT WORK AND THE DASHBOARD WAS BLACKED OUT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO SCHEDULE THE VEHICLE FOR A DIAGNOSTIC EVALUATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000. UPDATED 10/06/16*LJ ** UPDATED 10/19/16*LJ *TR

WHEN STARTING THE VEHICLE A NOISE WAS HEARD COMING FROM THE FUEL TANK AREA. DEALER FOUND A LEAK IN THE NECK OF THE FUEL TANK WHICH LEAKED GASOLINE ONTO THE TIRES, AND THE REAR DRIVER'S SIDE BRAKES. ALSO, FUEL PUMP WAS FAULTY. *AK

THE CONSUMER WAS CONCERNED WITH THE GAS TANK PROBLEM WITH THE 2002 CROWN VICTORIA. THE SERVICE MANAGER TOLD THE CONSUMER THAT THE CIVILIAN VEHICLES, AS OPPOSED TO THE POLICE AND TAXI MODELS, WERE NOT OF THE SAME DESIGN THUS NOT SUBJECT TO THE GAS TANK PROBLEM. *MR *SCC *NLM

Driving down the roadway at 55 mph a spark plug in cylinder 2 blow out. The car started making a popping noise and started to lose power. After a while the car shut off. The car was able to restart and be driven home. Upon inspection by a mechanic they found the spark plug had came dislodged and shot out of the cylinder and caused damage to the cylinder head the ignition coil and fuel rail. A new Heli coil was installed. A year later while in Texas driving down the road around 35 mph car made a pop noise and shot a spark plug out of cylinder 5 cause the car to lose power and start smoking with a heavy smell of fuel. Car was stopped and inspected. Found a spark plug was blown out of cylinder 5 with damage to the ignition cylinder and fuel rail. repaired the heli coil and placed with new spark plug ignition coil and fuel rail. 2019 while driving down road at 75 mph vehicle makes a loud pop and starts to lose power. Upon inspection by mechanic find spark plug blown out of cylinder 1 with damaged ignition coil. Having mechanic is now replacing both cylinder heads on the engine.

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING 35 MPH AND PROCEEDING TO STOP AT A RED LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MANIFOLD WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,218.

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BOUGHT THE CAR FROM A FELLOW FRIEND HE ADVISED ME THAT THE CAR HAS HAD A ISSUE WITH THE STEERING WHERE THE STEERING WHEEL HAS PLAY TO IT AND ITS VERY DANGEROUS WHEN I DRIVE OVER 50MPH IM SCARED I MAY CRASH CAUSE THE CAR MOVES LEFT TO RIGHT, AND THE ABS BRAKES HAVE A PROBLEM THE BRAKE JUMP WHEN I HIT THEM IDK WHAT TO DO IM LOW ON FUNDS AND I WANT TO KNOW IF THIS IS A DEFECT THESE CARS ARE KNOWN FOR STEERING AND BRAKES DEFECTS..... *TR

DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH THE CRUISE CONTROL WOULD NOT DISENGAGE. THE CONTACT TRIED TO DISENGAGE THE CRUISE CONTROL AT THE STEERING WHEEL. WHEN THAT DID NOT WORK, THE BRAKE WAS APPLIED. THE VEHICLE ACCELERATED AND THE BRAKE WOULD NOT STOP THE VEHICLE. THE VEHICLE CRASHED INTO SOMEONE'S YARD. THERE WERE NO INJURIES SUSTAINED AND THERE WAS A POLICE REPORT FILED. THERE WAS SUBSTANTIAL DAMAGE DONE TO THE CONTACT'S VEHICLE. UPDATED 03/03/06. *JB

DURING HIGHSPEED INTERSTATE HIGHWAY TRAVEL WITH CRUISE CONTROL ENGAGED, EVERY TIME CAR HIT A SHARP BUMP IN THE ROAD, THE CRUISE CONTROL WOULD DISENGAGE CAUSING UNEXPECTED DECELERATION, CAUSING DANGEROUS SITUATION FROM HIGHSPEED TRAFFIC APPROACHING FROM BEHIND. THIS IS A CONTINUEING, ONGOING PROBLEM.*AK

BOUGHT THE CAR FROM A FELLOW FRIEND HE ADVISED ME THAT THE CAR HAS HAD A ISSUE WITH THE STEERING WHERE THE STEERING WHEEL HAS PLAY TO IT AND ITS VERY DANGEROUS WHEN I DRIVE OVER 50MPH IM SCARED I MAY CRASH CAUSE THE CAR MOVES LEFT TO RIGHT, AND THE ABS BRAKES HAVE A PROBLEM THE BRAKE JUMP WHEN I HIT THEM IDK WHAT TO DO IM LOW ON FUNDS AND I WANT TO KNOW IF THIS IS A DEFECT THESE CARS ARE KNOWN FOR STEERING AND BRAKES DEFECTS..... *TR

POWER STEERING STARTED CATCHING AND COULDN'T TURN THE STEERING WHEEL SMOOTHLY. HIT A CURB WITH MY TIRE AND ALMOST HIT ANOTHER CAR. STILL JAMMING BUT I DON'T HAVE ENOUGH MONEY TO TAKE IT INTO A DEALERSHIP. HELP! *TR

2002 FORD CROWN VICTORIA LEFT REAR WHEEL SEPARATED FROM THE VEHICLE. *KB THE VEHICLE WAS DAMAGED AS A RESULT OF THE WHEEL COMING OFF. OHIO TRAFFIC CRASH REPORT# 10-89-0577. *JB

TL*THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE TIRES ON HIS VEHICLE CONSTANTLY DEFLATE. THE MECHANIC STATED THAT THERE WAS A LEAK OUTSIDE OF THE RIMS AND THAT THE FAILURE WAS CAUSED BY THE RIMS AND NOT THE TIRES. THE MECHANIC WAS UNABLE TO REPAIR THE RIMS. THE CURRENT MILEAGE IS 59,000 AND FAILURE MILEAGE WAS 15,000.

FRONT END CRASH WITH 2002 FORD CROWN VIC ON INTERSTATE 95 IN BALTIMORE COUNTY MARYLAND. THE PASSENGER AIR BAG DEPLOYED BUT THE DRIVERS SIDE AIR BAG DID NOT. PRIOR TO THIS ACCIDENT THIS MORNING THERE HAD NOT BEEN ANY INDICATION THAT THE AIR BAG SYSTEM HAD ANY PROBLEMS. THE DAMAGE WAS THE RIGHT FRONT FENDER, BUMPER, AND HOOD. THE VEHICLE HAD TO BE TOWED. *JB

AIR BAG DID NOT DEPLOY ON DRIVERS SIDE OF CAR AFTER COLLISION, CHEST INJURES RESULTED, CAR TOTALED. *JB

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO MAKE A TURN, THE TURN SIGNALS AND HEADLIGHTS FAILED TO WORK, EXCEPT WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO NOTICED THAT THE TAIL LIGHTS DID NOT WORK AND THE DASHBOARD WAS BLACKED OUT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO SCHEDULE THE VEHICLE FOR A DIAGNOSTIC EVALUATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000. UPDATED 10/06/16*LJ ** UPDATED 10/19/16*LJ *TR

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLAMPS DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 197,000.

TL*THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 TO 50 MPH ON NORMAL ROAD CONDITIONS PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE "ABS" WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE DRIVER WAS ABLE TO COAST INTO THE EMERGENCY LANE. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE FAILURE WAS RELATED TO THE REAR DRIVE SHAFT AXLE. NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION;REAR) WAS RELATED TO THE FAILURE; HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THERE WERE CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

SUDDEN FAILURE OF FRONT SUSPENSION SYSTEM CAUSED COLLAPSE OF SUSPENSION MAKING THE CAR UNCONTROLLABLE AND AFTER COMING TO A STOP, IMMOBILE. RIGHT FRONT WHEEL TURNED INWARD AT THE FRONT UPON FAILURE AND LEFT FRONT WHEEL REMAINS POINTING STRAIGHT AHEAD. RIGHT FRONT WHEEL ALSO SHIFTED TOWARD THE REAR CONTACTING THE REAR PORTION OF THE WHEEL/FENDER OPENING CAUSING CRUMPLING OF BODY SHEET METAL TO THE EXTENT THAT FENDER WILL PROBABLY HAVE TO BE REPLACED AUTO IS AT DEALER AWAITING ANALYSIS. *NM

POWER WINDOWS FRONT ELECTRIC WHEN YOU TOUCH REAR WINDOW BUTTON THE DRIVERS WINDOW GOES DOWN. *TR

DO YOU HAVE REASEARCH REGARDING REAR VIEW MIRRORS IN CARS, FIELD OF VIEW, DISTORTION OF OBJECTS IN MIRRORS, ETC. THIS IS FOR A RESEARCH PROJECT. THANK YOU.

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FORD HAS STOPPED INSTALLING SPLASH SHIELD (P/N FSVY*8327*A) UNDER MOTOR OF CROWN VICTORIA. THIS CAUSES THE FAN BELT TO COME OFF WHEN IT IS RAINING. CAR LOSES ALL ACCESSORIES INCLUDING POWER STEERING/ ALTERNATOR, AND WATER PUMP. CAR CAN NOT BE DRIVEN OVER 4 BLOCKS DUE TO OVERHEATING. THIS WILL PLACE ELDERLY PEOPLE ON SIDE OF ROAD IN RAIN (OR THEY WILL CRASH BECAUSE THEY WILL NOT BE ABLE TO TURN THE CAR WITHOUT POWER STEERING). *AK

TL** THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER AND PASSENGER SEAT BELT BECAME UNLATCHED SPORADICALLY. THE CONTACT MENTIONED THAT THE FAILURE COULD HAVE BEEN DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 01V227001 (SEAT BELTS). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE DRIVER'S SEAT BELT CAME UNDONE. THE CONTACT RE-SECURED THE SEAT BELT AND THE FAILURE RECURRED. THE CONTACT HAD TO PURCHASE A SEAT BELT EXTENSION IN ORDER TO KEEP THE SEAT BELT BUCKLED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF THE VEHICLE SAFETY WARRANTY AND HE WOULD HAVE TO REPLACE THE SEAT BELT HIMSELF. THE FAILURE MILEAGE WAS 40800.

CONSUMER COMPLAINS OF A DEFECT AND VIBRATION IN THE DRIVE SHAFT ASSEMBLY. THE DRIVE SHAFT ASSEMBLY HAS BEEN REPLACED TWICE AND THE DIFFERENTIAL ASSEMBLY WITH NO FAVORABLE RESULTS. *JG

TL*THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT OPENED THE HOOD, BUT IT FAILED TO OPEN AUTOMATICALLY. HE PLACED HIS HAND ON THE FENDER AND THE HOOD SUDDENLY FELL AND SLAMMED DOWN ON HIS HAND. THE CONTACT SUSTAINED SEVERAL BRUISES, CUTS, AND BLISTERS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 56,000. UPDATED 03/18/08. *LJ THE CONSUMER STATED AT THE TIME OF THE INCIDENT THE HOOD WAS RAISED TO THE FULL CAPACITY AND VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED STRUTS WERE REPLACED AT CONSUMER'S EXPENSE. UPDATED 03/18/08 *TR UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR