Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
193
Latest Feb 25, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
15
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Mar 7, 2005
What this page shows
Our database holds 193 NHTSA owner-reported complaints for the 2005 Ford Crown Victoria. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 193 · page 1 of 8
Exterior lighting
Filed Feb 25, 2026
The contact owns a 2005 Ford Crown Victoria. The contact stated that the headlights had become intermittently inoperable while driving at night. The contact personally replaced the fuses and undisclosed parts, per the information found online; however, the failure persisted. The odometer was inoperable. The dealer was contacted and informed that the vehicle had been previously repaired for the failure. The manufacturer was contacted, and a case was filed, but assistance was denied. The vehicle was not repaired. The failure mileage was unknown.
NHTSA ID
11720404
Incident
Feb 25, 2026
AirbagsSeat belts
Filed Sep 22, 2023
In October 2022 a mechanic successfully replaced a dark gray-colored "seat belt retractor assembly and buckle" on the passenger side of my Ford Crown Victoria in response to an Air Bag dashboard light Lamp Fault Code of "3-4" and a Diagnostic Trouble Code of "B2292" ("Restraint System Seatbelt Pretensioner Error"). Such an error renders the entire supplemental restraint system inoperative and necessitates immediate repair service for safe vehicle operation. In September 2023 the Air Bag light displayed a "3-3" LFC with the "B2292" DTC indicating Restraint System Seatbelt Pretensioner Error on the driver's side. The mechanic and I contacted a Ford dealership for a replacement dark gray-colored seat belt retractor assembly and buckle and were advised that Ford had discontinued manufacture of the part in dark gray and other colors! Ford only offered a tan seat belt assembly. It seemed irresponsible that Ford would discontinue production of such a vital safety part for a vehicle that is used as a personal vehicle, as well as a fleet vehicle for law enforcement organizations, and for state and municipal governments. Without a replacement I could not even pass the state safety inspection to sell the vehicle. To continue to operate the vehicle safely I have no choice but to have a tan seat belt and its accompanying tan interior components installed in a vehicle with a dark gray interior. Please exert whatever influence you have to compel the Ford Motor Company to resume production of the dark gray and other colors of the seat belt retractor assembly and buckle. Thanks.
NHTSA ID
11546047
Incident
Sep 21, 2023
Exterior lighting
Filed Aug 15, 2023
Safety recall for the LCM was repaired by lameroux Ford in Brookfield but the bypass was not preformed and the lcm is still acting up. Called and they want to charge me to look at the work they failed to do properly. Brought it to another mechanic who verified the LCM was not bypassed.
NHTSA ID
11538603
Incident
Feb 15, 2021
Steering
Filed Jun 7, 2023
Steering wheel hard to turn
NHTSA ID
11525761
Incident
Jun 7, 2023
Steering
Filed May 21, 2023
Power steering went out when I was driving and barely avoided a collision. Light went out another time when I was driving.
NHTSA ID
11523122
Incident
Sep 14, 2022
Electrical
Filed Oct 10, 2022
Safety Recall 19S35b Processor Lighting cont was done on 3/22/2021on my working part. The original module was working fine. Now the new light module is faulty. Dealership took out part and tested it. Determined that is was faulty causing my lights to fail. Dealership and Ford has denied covering a replacement of the failed part. It would seem that the part should be still covered since it is a part that was part of a recall.
NHTSA ID
11488668
Incident
Sep 29, 2022
Exterior lighting
Filed Sep 19, 2022
The contact owns a 2005 Ford Crown Victoria. The contact stated that while operating the vehicle, the front headlights became inoperable creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed that the vehicle needed to be diagnosed. The contact was informed that the failure might not be related to NHTSA Campaign Number: 15V861000 (Exterior Lighting). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.
NHTSA ID
11485162
Incident
Sep 19, 2022
Body & structureEngineOther / unspecified
Filed Jan 19, 2022
Unknown the ride feels unsafe to travel around inn
NHTSA ID
11447986
Incident
Jan 1, 2022
Electrical
Filed Jul 28, 2021
The contact owns a 2005 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the exterior lights became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer and diagnosed that the Lighting Control Module (LCM) needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA Campaign number 15V861000 (Exterior Lighting). The manufacturer was notified of the failure. The failure mileage was approximately 139,000.
NHTSA ID
11426844
Incident
Jul 24, 2021
Mileage
139,000 mi
Steering
Filed Aug 27, 2020
DESPITE HAVING SUBJECT VEHICLE SERVICED BY A DEALERSHIP UNDER RECALL 13V385, THE LOWER INTERMEDIATE SHAFT DEVELOPED A CORROSION DEFECT AFTER FOUR YEARS WHEREIN IT BECAME DIFFICULT TO STEER THE VEHICLE AT LOWER SPEEDS AND A LOUD CLUNKING NOISE WAS AUDIBLE FROM WITHIN THE CABIN EVERY TIME THE TOP OF THE STEERING WHEEL PASSED THE 6 O'CLOCK POSITION. OWNER INVESTIGATED: UPPER UNIVERSAL JOINT AT THE BOTTOM OF THE LOWER INTERMEDIATE SHAFT WAS BEGINNING TO SEPARATE, SHIFTING OUT OF PLACE APPROXIMATELY 3/16THS OF AN INCH WHEN STEERING WHEEL WAS IN THE 6 O'CLOCK POSITION BEFORE SLAMMING BACK INTO PLACE CAUSING A LOUD 'CLICK' WHICH REVERBERATED INTO THE CABIN THROUGH THE STEERING COLUMN AND SOUNDING MUCH WORSE. VEHICLE WAS TAKEN TO RECALL SERVICING DEALERSHIP; RECALL 13V385 WAS ONLY WARRANTIED FOR 3 MONTHS OR 5000 KILOMETRES (3125 MILES). OWNER WAS CHARGED $888.31 CAD ($675.95 USD) FOR REPAIRS ON A RECALL PART EXPERIENCING THE SAME CONDITIONS FOR WHICH THE RECALL WAS ISSUED. OWNER CONTACTED MANUFACTURER CUSTOMER RELATIONS DEPARTMENT TO INQUIRE ABOUT RECALLED PARTS EXPERIENCING RECALL CONDITIONS, WAS ADVISED OF THE RECALL WARRANTY AND THAT PAID SERVICE RESULTS IN 2-YEAR, UNLIMITED MILEAGE WARRANTY.
NHTSA ID
11351501
Incident
Aug 26, 2020
Mileage
191,462 mi
Steering
Filed May 20, 2020
WHEN YOUR ON THE HIGHWAY SOMETIMES IT FEELS LIKE THE STEERING WHEEL FLOATS AWAY AND LIKE YOU ALREADY HAVE LOST STEERING CONTROLS BUT THEY COME BACK. I HAVE A SHEET FROM WHEN I GOT THE RECALL FOR THE HEADLIGHTS, THAT SAID 13R01 FOR THE STEERING COLUMN SHAFT. I HAVEN'T GOTTEN THAT FIXED OR REMEDIED SO I'M CONFUSED AS TO WHY IT SAYS THE WORK ORDER ISN'T OUTSTANDING. *TR
NHTSA ID
11325358
Incident
Jul 19, 2019
Mileage
126,021 mi
Exterior lighting
Filed Jan 16, 2020
HEADLIGHTS GO OUT WHILE DRIVING
NHTSA ID
11299738
Incident
Jan 15, 2020
Mileage
138,000 mi
Exterior lighting
Filed Oct 14, 2019
OUR VEHICLE, A 2005 CROWN VICTORIA USED TO TRANSPORT BLIND AND ELDERLY. VEHICLE WAS RECALLED UNDER CAMPAIGN #15S39 TO REPAIR A POTENTIALLY DEFECTIVE LIGHTING CONTROL MODULE. LIGHTS WERE WORKING PERFECTLY AT TIME OF RECALL. FORD DID NOT REPAIR OR REPLACE MODULE, BUT THEY INSTEAD BYPASSED A FUNCTION OF THE MODULE BY HACKING/SPLICING INTO THE ORIGINAL WIRING HARNESS AND ADDING AN EXTERNAL RELAY. TRULY A BAND-AID. NOW, LESS THEN A YEAR LATER. LIGHTS HAVE FAILED COMPLETELY. FORD TECHNICIANS BLAME FAULTY LIGHTING CONTROL MODULE. FORD REFUSES TO REPLACE MODULE, STATING THAT THE WARRANTY PART IS WORKING CORRECTLY, ONLY THE ORIGINAL (SUBJECT OF THE RECALL) PART HAS FAILED. AGAIN, FORD DID NOT ACTUALLY REPAIR THE CAR THE FIRST TIME, THEY ONLY BYPASSED THE LIGHTING MODULE. THERE IS ANOTHER RECALL ON THIS VEHICLE INVOLVING THE INTERMEDIATE SHAFT FOR THE STEERING COLUMN. I ASKED IF THEY PLAN TO 'FIX' IT BY SPLINTING WITH TWO POPSICLE STICKS AND RUBBER BANDS, THEN REFUSE TO HONOR THE REPAIR WHEN THE ORIGINAL SHAFT FAILS. THE CUSTOMER SERVICE REPRESENTATIVE FAILED TO RESPOND.
NHTSA ID
11268342
Incident
Oct 11, 2019
Mileage
190,000 mi
Seat belts
Filed Sep 27, 2019
SEATBELT LATCH WILL NOT CONNECT AND THE GONG THAT REMINDS ME TO FASTEN IT KEEPS GOING OFF AS I DRIVE VERY DISTRACTING AND UNSAFE! FIRST NOTICED IT IN THE MORNING WHILE STARTING IT TO DRIVE IT TO WORK.
NHTSA ID
11258554
Incident
Jul 10, 2019
Mileage
182,000 mi
Exterior lighting
Filed Aug 20, 2019
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS WENT OUT WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO RAMEY FORD PRINCETON (304-425-2128, LOCATED AT 498 COURTHOUSE RD, PRINCETON, WV 24740) WHERE IT WAS DIAGNOSED THAT THE LIGHT CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000.
NHTSA ID
11245212
Incident
Jul 30, 2019
Mileage
164,000 mi
Exterior lighting
Filed Aug 18, 2019
WHILE DRIVING MY HEADLIGHTS GO COMPLETELY OFF. THE ONLY THING THAT WORKS ARE THE PARK LIGHTS. I PULL BACK ON TURN SIGNAL TO ENGAGE THE HIGH BEAMS. THIS IS THE ONLY WAY I CAN SEE. WHEN USING HIGH BEAMS OTHER DRIVERS ARE FLICKING THEIR LIGHTS AT ME BUT THERE IS NOTHING I CAN DO ABOUT IT. I'M SCARED I'M GOING TO WRECK. I DON'T GET OFF WORK UNTIL IT'S DARK & I'M AFRAID I'M GOING TO WRECK. IT HAPPENS WITH THE LIGHTS ON AUTOMATIC OR REGULAR. IT HAPPENS EVERYTIME I DRIVE AT NIGHT. IT'S GETTING WORSE EVERY NIGHT.
NHTSA ID
11244738
Incident
Aug 1, 2019
Mileage
164,000 mi
Exterior lighting
Filed May 21, 2019
I HAD MY LCM RECALL FIXED ON MY FORD CROWN VICTORIA AT 98,000 MILES, THE DAY I PICKED IT UP EVERYTHING SEEMED FINE, AND THEN I WENT TO USE MY AUTOMATIC HEADLIGHT AND THEY WERE STILL UN-OPERABLE. MY TAIL LIGHTS AND MY PARKING LAMPS ALSO DO NOT WORK AFTER THIS RECALL WORK ALSO. I HAVE TRIED GETTING THE FORD DEALERSHIP TO CALL ME BACK, AND I CAL EVERYDAY AND THEY TELL ME THEY WILL CALL ME THE NEXT DAY, AND STILL NOTHING. NOW MY CAR HAS 127,000 MILES ON IT AND THEY STILL HAVE NOT FIXED THE PROBLEM, AND FORD SAYS THAT IT'S OUT OF WARRANTY. HOW IS A 3,000 MILE RECALL WARRANTY EVEN REMOTELY A GOOD IDEA? I WORK 7 DAYS OF THE WEEK AND I HAD TO BUY ANOTHER GRAND MARQUIS TO DRIVE WHILE I WAIT FOR THESE SOB'S TO CALL ME AFTER ALL THIS TIME, I VERY RARELY DRIVE AT NIGHT AND WOULD HAVE NEVER NOTICED THIS IF I HAD NOT WENT OUT TO PICKUP MY FAMILY MEMBER AFTER 8PM.
NHTSA ID
11209103
Incident
May 21, 2019
Mileage
99,000 mi
Exterior lighting
Filed Feb 5, 2019
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE WARNING INDICATORS ILLUMINATED FOR THE HEADLIGHTS. THE VEHICLE WAS SERVICED AT CAIN FORD LINCOLN (1039 N MAIN ST, CORNELIA, GA 30531, (706) 778-2121) PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE HEADLIGHT WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.
NHTSA ID
11174521
Incident
Jan 28, 2019
Mileage
130,000 mi
Airbags
Filed Oct 26, 2018
Crash reported2 injuries reported
TAKATA RECALL AIR BAGS DID NOT GO OFF IN THE ACCIDENT.WE HAVE PIC. AND ETC.BAD INJURYS
NHTSA ID
11143015
Incident
Oct 14, 2018
ElectricalExterior lighting
Filed Oct 24, 2018
MY HEADLIGHTS GOES OFF WHILE I'M DRIVING AND CLICKS OFF AND CLICKS BACK ON AND SOMETIMES WHEN I TURNED ON MY SIGNAL SWITCH ON THEY WILL CLICK BACK ON OR CLICK OFF OR I JUST HAVE TO WAIT FOR THEM TO COME BACK ON BUT I CAN HEAR WHEN IT CLICKS AND MY HEADLIGHTS COMES BACK ON
NHTSA ID
11142322
Incident
Jul 30, 2018
Mileage
250,000 mi
Exterior lighting
Filed Jul 20, 2018
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE EXTERIOR LIGHTING FAILED TO ILLUMINATE. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST BECAUSE THERE WERE NO RECALLS ATTRIBUTED TO THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
NHTSA ID
11112532
Incident
Jan 20, 2018
Mileage
125,000 mi
Steering
Filed Jul 28, 2017
WHILE DRIVING HOME TODAY POWER STEERING SUDDENLY WENT OUT ALMOST IMPOSSIBLE TO STEER CAR WHEN I STOPPED THERE APPEARED TO BE SMOKE COMING FROM VEHICLE
NHTSA ID
11011312
Incident
Jul 28, 2017
Mileage
70,000 mi
Exterior lighting
Filed Jul 21, 2017
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER SIDE HEADLIGHT SHUT OFF WITHOUT WARNING. ON ANOTHER OCCASION, THE FAILURE OCCURRED WHILE DRIVING 35-40 MPH. THE CONTACT ATTEMPTED TO FIND PARTS INDEPENDENTLY, BUT WAS UNABLE TO REPAIR THE FAILURE. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), WHICH WAS DIRECTLY RELATED TO THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
NHTSA ID
11006728
Incident
Jul 2, 2017
Mileage
150,000 mi
Exterior lighting
Filed Jun 27, 2017
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) WAS RECEIVED DECEMBER OF 2015. AFTER CONTACTING THE DEALER UPPER MARLBORO FORD IN UPPER MARLBORO, MD, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11001588
Incident
Dec 1, 2015
EnginePowertrain (other)
Filed Jun 19, 2017
LOSS OF ACCELERATION AT WIDE OPEN THROTTLE, TRANSMISSION SEEMS TO "SLIP" WHEN TRYING TO PASS OR ACCELERATE HARD AT HIGHWAY SPEED HAS HAPPENED ON MULTIPLE OCCASIONS
NHTSA ID
11000031
Incident
May 24, 2017
Mileage
129,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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