UNKNOWN
- NHTSA ID
- 11774583
- Incident
- Oct 6, 2024
Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2019 Ford Ecosport submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
UNKNOWN
Engine failed one me [XXX] it sat in my drive until it made its way to Sarasota Ford on July 9, 2024. I have no been able to drive this car at all for about 2 years now. (July 9th, 2024 - 5/2025) When driving the car it goes from 40mph to 9mph in the middle of traffic putting not only mi life in danger but others. I have compiled to the motor company about how dangerous this car is. My car has had about 3 engines and still has the same problem the recall was put out for. I was told that after so many times of them trying to fix the car and it’s still Not working they have to replace are car by putting us in the same year or newer year make and model but ford doesn’t want to do so they just want to keep replacing and installing engines that obviously has the recall problem. My car has recently got repossessed due prolonged non-use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Powertrain Malfunction/ reduced power Vehicles emission control system The service light has been 3 months after car was purchased in 2023. Dealer claim to fix recall but a week later same light same issues. They fixed car with recalled parts.
Car is real sluggish, hard to shift, stalls out, hard to crank up after fueling
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the main control screen had blacked out and the safety features including the back-over prevention camera was inoperable. The contact stated while driving 60 MPH, the message that the vehicle was overheating was displayed on the dashboard and the vehicle decelerated to 9 MPH. The contact was able to exit the highway and pull over. The vehicle was towed to the dealer and the contact was informed that the recall repairs would begin in 2025. The manufacturer was made aware of the issue. The failure mileage was 73,000. VIN tool confirms parts not available.
I was having issues where accelerating was difficult for a couple weeks. Then I was going 70 on the highway and began dropping speed quickly (down to 30 mph within 30 seconds). I was pressing on the gas and nothing was happening. My check engine light turned on and the wrench light showed up, my screen when black and I had to pull over, felt like car stalled. Turned car off and then back on to try to get somewhere safer. Far would not go over 20 pulled into parking spot and breaks didn’t work. Got towed to my family mechanic and he drove it and said the same thing happened (he thought it was electric so send me to ford dealer). Dealer could not find anything wrong except a software update was needed. Problem was resolved but I found it hard to believe that was it. Fast forward 10 months later same thing happens. Lights turned on then off. Auto stop/start no longer working. Car feels like it is struggling to accelerate again and once I’m up to the intended speed it seems like it doesn’t want to change gears. Car basically seems like it is driving all wrong.
Engine light came on, saying low oil pressure and no ABLS
The contact owns a 2019 Ford EcoSport. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The low oil pressure message was displayed. The contact detected an abnormal clicking sound coming from the engine. While driving at an undisclosed speed the accelerator pedal was depressed; however, the vehicle decelerated. The contact stated that the transmission was slipping. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 78,000.
My car can no longer accelerate and multiple lights came on, this all happened while i was driving and there was no warning signs that my car was about to do that it just happened out of nowhere while I was driving it.Now I can’t drive my vehicle until it is repaired but the recall parts are still not available so I don’t know what to do to fix my car.
On April 2nd, my cars dash said “low oil engine pressure” with a severe dinging noise. I got an oil change and they said to take it to a mechanic, my local mechanic said the oil pump belt drive was at a loss of pressure, resulting in damage to my engine and oil pump. On 4/2/24 My local mechanic refused to fix it due to the recall and said that it should be fixed at Fords expense. On 4/14/24 I got my car towed to the Ford Dealer with my AAA membership, by the next day 4/15 I talked with service and we did not agree to a diagnosis because I knew parts would be out regardless of the diagnosis due to the Letter I received. The dealership was insisting on a diagnosis but I could not afford it out of pocket and Ford agreed that regardless of what the diagnosis said, parts for the low oil engine pressure are not available and could not be expedited because my vehicle doesn’t run. They said my car could only sit for two weeks at the dealership since it is not actively seeking parts. They are looking for me to pay out-of-pocket until the program becomes available when the second part of the issue for recall is noticed. Ford issued a recall but said parts wouldn’t be available until approximately August/24 or possibly later. Ford has not offered me any solution to this matter and they are not taking accountability for putting a defective product on the road. I have seen over 136k Ford Ecosport models 2018-2022 have been reporting this issue. My car is unsafe to drive.
On Feb 12th 2024 the low engine pressure light came on then went off. Then When I was driving on March 10th 2024 I was hearing loud noises as I was driving and then it was driving very slow. The next day March 11th 2024 as I was at a red light the car stopped working and the oil pressure light came on as well as the engine light and it said low oil pressure and engine failure on the screen. But before all of this i haven’t had a problem with this and I just got the car 4 months ago. But now all this is happening and I had to tow my car to the ford dealership because it won’t work or turn on anymore due to this recall issue. And now my car is in the shop with no remedy to fix it and I still have to make monthly payments on it.
Stalling, jerking, losing power
A “ engine oil pressure” message popped up on the dashboard of the vehicle while I was driving. The vehicle won’t not accelerate fast enough to keep up with traffic and when it did accelerate it was impossible to slow it down. The engine is defective and failed in this vehicle.
I took my car into the ford dealership in Temecula. California and I wanted the seat repaired to warranty specific help. Right after I purchased the car I was in really bad traffic on the Temecula freeway and I leaned back and the seat made a popping sound. I’m now being told by ford Temecula Gosch dealership service dept that they will not fix the seat because it’s not a defective seat and they will not let me speak to anyone in the warranty dept. I’m hoping you can help me get this seat fixed as it slides when I turn my car to the right or left and now I’m having pain in my right leg and back. I’ve taken my car in several times for help and they just play games.
It began with having issues with power window sometimes not going up or down, then I started to have problems with the compass on the car always pointing north, then the car lost access to bluetooth and the sync 3 system refused to update. From there the issue with the radio not coming on started and was advised to do master reset, soft reset, then hard reset. Did this multiple times and now the display no longer comes on at all. I have lost the ability of my rear camera, cannot use USB ports and 12v. I have no access to radio, bluetooth, carplay of any kind, went to the dealer about it and they said the APIM module is bad and it will cost around $4,000 to replace. That is ridiculous. This car has been nothing but trouble since about 2 weeks after the warranty expired. I cannot afford to get the thing repaired and am too underwater on the loan to trade it in for a new car. I will never buy a ford again and I've been buying cars from ford for 13 years. This issue needs to have a recall because I have read thousands of reviews about this same issue.
We purchased the car new in July 2020. ON May 28 2022. My daughter did not see a stop sign. She broadsided an on coming pickup. The "cross lane alert" did not sound .. The pre collision braking system did not activate. lucky no one was serious injured. Both vehicles are "totaled" Ford did have a recall on 25,000 vehicles over "pre-Collision breaking" not working in 2020. My vehicle was not one of them.
I SUSPECT THAT MY 2019 FORD ECOSPORT COMPUTER SYSTEM/CAR IS BEING HACKED/DRIVEN REMOTELY. WHEN I AM DRIVING THE CAR IT IS TURNING IN DIRECTIONS WHEN I AM NOT MOVING THE STEERING WHEEL, THE BRAKES ARE FAILING SOMETIMES WHEN I GO TO USE THEM, AS WELL AS THE BRAKES BEING APPLIED WHEN I AM NOT USING THEM, THE DIGITAL DISPLAYS AND RADIO SETTINGS ARE CHANGING WITHOUT ME DOING ANYTHING, THE CAR IS REDUCING SPEED AND SPEED ACCELERATING WHEN I AM NOT CONTROLLING THEM FROM INSIDE THE VEHICLE. THIS STARTED SEVERAL MONTHS AGO, SO I WILL INPUT TODAYS DATE ON THE FORM. WHEN I HAVE TAKEN THE CAR FOR SERVICE AND PA STATE INSPECTION ALL COMPONENTS AND PARTS ARE FUNCTIONING ACCORDINGLY WITHOUT ANY PROBLEMS BEING INDICATED. I AM LOOKING TO HAVE THE HACKING ISSUE INVESTIGATED. I AM ALSO SENDING INFORMATION TO THE FBI INTERNET CRIME COMPLAINT CENTER.
I WAS A STOP LIGHT AND THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT LET ME RESTART IT. AFTER AWHILE AND A FEW WARNING SYSTEMS THE VEHICLE FINALLY TURNED OVER. AFTER THAT THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED TO RUN A DIAGNOSTICS WHICH I WAS UNABLE TO SEE. AS I BEGIN TO DRIVE AGAIN THE VEHICLE STABILITY CONTROL CUTS OFF AND CAUSES ME TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. AS I'M REGAINING CONTROL OF THE VEHICLE THE TRACTION CONTROL TAKES OVER AGAIN AND HELPS ME OUT. I'M NOT SURE AS TO WHAT HAPPENED TO MY VEHICLE STILL WAITING FOR THE DEALER TO GET BACK TO ME. BUT WHATEVER IT WAS IT WASN'T SAFE AND PUT ME IN A DANGEROUS SPOT DURING RUSH HOUR TRAFFIC
TL* THE CONTACT OWNS A 2019 FORD ECOSPORT. AFTER DRIVING APPROXIMATELY 30 TO 40 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SPEED DRASTICALLY REDUCED. ALSO, WHILE THE CRUISE CONTROL WAS SET AT 78 MPH, THE SPEED ERRONEOUSLY DECELERATED TO 74 MPH. THE VEHICLE WAS TAKEN TO MULLINAX FORD (2317 STATE RD 44, NEW SMYRNA BEACH, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,300.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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