RoadVitals

2020 Ford Ecosport Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
398
Latest Sep 24, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
15

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Ford Ecosport, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

344
reports

From owner reports, verbatim

after my oil pump recall was done, the check engine light came on and is reading code P04DB.

NHTSA ID 11765049 · filed Sep 17, 2026

Kept like revving the engine like it was whining tight never show no check engine light nothing ever showed up was driving down the road and the car completely shut off no warning signs no nothing all was coming out of it like a oil pump or something had went out in the car.

NHTSA ID 11763855 · filed Sep 12, 2026
All 344 reports naming engine →

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

53
reports

From owner reports, verbatim

Kept like revving the engine like it was whining tight never show no check engine light nothing ever showed up was driving down the road and the car completely shut off no warning signs no nothing all was coming out of it like a oil pump or something had went out in the car.

NHTSA ID 11763855 · filed Sep 12, 2026

​Statement of Problem & Safety Risk: I am filing a complaint regarding a persistent, critical safety defect on my 2020 Ford EcoSport. This vehicle previously suffered an engine failure linked to Ford Recall 23S64 / NHTSA Campaign 23V-905 (oil pump drive belt/tensioner failure causing loss of oil pressure). An engine assembly replacement was performed under the recall around 58,000 miles. ​Despite having the recall service performed, the replacement engine has now experienced a secondary failure. The vehicle’s wrench light illuminated, and the car went into severe "Limp Mode" while being driven, resulting in an immediate loss of accelerator power and engine torque. ​This creates an extreme safety hazard, causing a sudden loss of drive power in traffic and exposing the engine to potential oil starvation, complete engine seizure, and loss of power braking assist. ​Manufacturer & Dealership Non-Compliance: Both Ford Motor Company customer service and local Ford dealership management have stonewalled our requests to diagnose and address this recurring safety hazard under the active federal recall. They have refused to assist or provide appropriate loaner transportation while the vehicle remains unsafe to operate. ​I request that NHTSA document this failed recall repair, investigate repeat oil pump belt/engine failures on vehicles serviced under Campaign 23V-905, and compel Ford Motor Company to honor its safety recall obligations. This is an ongoing problem these cars are junk and the consumer is stuck paying for it. I am not sure what date to put underneath here because the issue is ongoing

NHTSA ID 11760700 · filed Aug 30, 2026
All 53 reports naming powertrain (other) →

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

25
reports

From owner reports, verbatim

"I am reporting a severe, high-risk safety and under-hood fire hazard involving a 2020 Ford EcoSport tied directly to federal Safety Recall 23S64 [23S64]. The vehicle suffered a catastrophic loss of internal oil pressure, leading to an official diagnostic scan by Kerry Ford confirming a hard-stored P0015 Camshaft Timing defect [23S64]. The dealership is actively evading the federal recall remedy by falsely claiming the failure is just a bad sensor [23S64]. The vehicle is now experiencing critical failure symptoms: it is consuming extreme amounts of gasoline rapidly and filling both the interior cabin and exterior air with a heavy, toxic odor of raw fuel while running, making it entirely unsafe to operate in public traffic [23S64]. Furthermore, our auto lender has verbally stated on a recorded line that they are refusing repossession because the car holds zero value, forcing a hazardous, un-remedied federal safety defect to remain stranded on a residential property [23S64]."

NHTSA ID 11760733 · filed Aug 30, 2026

On April 3, 2026, this vehicle suffered a sudden, catastrophic mechanical failure as I was driving on US-169, in Kansas City, Mo.,l The engine seized and the fuel line ruptured resulting in an undercarriage fire with small explosions. I had to be physically extracted from the burning vehicle by a Clay County Sheriff’s Deputy, Clay County Sheriff’s Department, Liberty, Missouri (Report #CC2600810). This catastrophic asset and recall remedy failure is the direct result of a recognized federal safety defect (Ford Safety Recall 23S64 / NHTSA Campaign 23V905). The original engine blew from an oil pump failure in October 2024 and was towed to certified Ford dealer Smithville (Mo.) Ford on October 9, 2024 as per the recall. The new engine was not re-installed until May 24, 2025 due to delay in getting parts At the time of the recall reinstallation, the vehicle had 61,556 miles on it. When the fire happened on April 3 of this year, the vehicle had 70, 956 miles . I want to emphasize that Under explicit authorization from Ford Motor Company’s recall interim guidelines, the dealership performed a complete engine assembly swap. Per the official service invoice, this replacement engine was backed by a 3-year or 100,000-mile Ford Powertrain Warranty. At the time of the fire 11 months later, the vehicle had not yet reached 71,000 miles and was fully covered under active factory warranty.

NHTSA ID 11748321 · filed Jul 5, 2026
All 25 reports naming fuel system →

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

14
reports

From owner reports, verbatim

The affected component is the powertrain system in my 2020 Ford EcoSport. The vehicle has experienced repeated powertrain-related failures and is available for inspection upon request. In May 2025, the vehicle required a full engine replacement, yet I am continuing to experience serious powertrain-related issues. The vehicle has displayed powertrain malfunction warnings and has experienced improper acceleration, hesitation, loss of power, and instances where the vehicle has stopped at intersections. These issues create a serious safety risk because the vehicle may not respond when acceleration is needed, including when entering traffic, turning, merging, or attempting to avoid hazards. A vehicle that loses power or stops unexpectedly at intersections creates a risk of collision and puts myself, my passengers, and other motorists in danger. This issue has occurred multiple times and has required repeated service attention. The vehicle is scheduled to be inspected again due to the ongoing powertrain failure concern. Despite significant repairs, including a complete engine replacement, the underlying issue appears to remain unresolved. Prior to the failures, the vehicle displayed warning messages related to the powertrain system. The symptoms have included reduced acceleration, hesitation, loss of power, and the vehicle stopping unexpectedly while driving. The vehicle has been inspected by Ford service providers, including the prior engine replacement performed in May 2025. I am submitting this complaint because repeated powertrain failures, loss of acceleration, and unexpected stopping while operating the vehicle present a significant safety concern. I believe this issue warrants investigation to determine whether there is a broader defect affecting 2020 Ford EcoSport vehicles.

NHTSA ID 11748784 · filed Jul 7, 2026

I was on my way home from work approaching a red light coasting to a stop, I tried to slow down then I realized the car was accelerating and I pushed the brakes and pulled into a parking lot by the time I got in the parking lot the car was surging, really trying to takeoff. It went all the way to 5,000 rpm’s while I was in park.

NHTSA ID 11736528 · filed May 8, 2026
All 14 reports naming driver assistance →

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

13
reports

From owner reports, verbatim

I was on my way home from work approaching a red light coasting to a stop, I tried to slow down then I realized the car was accelerating and I pushed the brakes and pulled into a parking lot by the time I got in the parking lot the car was surging, really trying to takeoff. It went all the way to 5,000 rpm’s while I was in park.

NHTSA ID 11736528 · filed May 8, 2026

Subject: Request for Investigation – Instrument Cluster Failure in Ford EcoSport (Similar to Recall 24V140) Vehicle Information: 2020 Ford EcoSport Statement: I am writing to report a safety-related defect regarding the Instrument Panel Cluster (IPC) in my Ford EcoSport. I am currently receiving persistent warnings that the "Instrument Cluster Lamps are malfunctioning" and require service. This issue renders critical safety information, such as gauges and warning telltales, potentially unreadable or unreliable. Upon taking my vehicle to a certified mechanic, I was advised that the symptoms match Recall 24V140 (Ford Reference 24C01), which addresses an IPC software corruption issue. However, when I contacted Downtown Ford to schedule the repair, I was informed that while they would cover my other open recall (23S64 - Oil Pump Tensioner), they refused to cover the IPC issue because the current recall is only assigned to the Ford Maverick. I am being asked to pay for both the diagnosis and the repair for a defect that Ford has already acknowledged as a safety risk in other models using similar cluster software. I believe this defect extends to the EcoSport line and poses a significant safety risk by failing to display critical vehicle information. I request that the NHTSA investigate whether the scope of Recall 24V140 should be expanded to include the Ford EcoSport.

NHTSA ID 11733642 · filed Apr 24, 2026
All 13 reports naming electrical →

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

13
reports

From owner reports, verbatim

The low brake fluid warning came on my dash as I tried to stop at a stop sign. I tried again to depress the brake pedal and the brake pedal was not moving. It was like it was locked in place. The second time I tried to push the brake, the warning flashed that I had no brake fluid. I managed to avoid traffic and the treeline, but sailed over a guide sign and into a cluster of power lines. Two of the lines were pulled out of the ground from the force of the impact. I checked the brake fluid reservoir and I do in fact have brake fluid within the specified range. My brakes should have worked.

NHTSA ID 11766751 · filed Sep 24, 2026

While in traffic, the brakes were pressed, the car did not brake and I had to swerve to try to avoid one collision and caused another one. The steering wheel airbag did not deploy and the vehicle i hit was struck twice.

NHTSA ID 11766521 · filed Sep 23, 2026
All 13 reports naming brakes →

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

9
reports

From owner reports, verbatim

While in traffic, the brakes were pressed, the car did not brake and I had to swerve to try to avoid one collision and caused another one. The steering wheel airbag did not deploy and the vehicle i hit was struck twice.

NHTSA ID 11766521 · filed Sep 23, 2026

My leased 2020 Ford EcoSport is at Merchant Ford of Selma, AL for three safety recalls: airbag system, engine oil pump failure, and rearview camera failure. The dealership told me they do not know how to fix the recalls, installed wrong parts, and the vehicle has been sitting for weeks without repair and without a loaner vehicle. They have stopped returning my calls. Ford has had years to remedy these recalls and cannot make the vehicle safe to drive.

NHTSA ID 11727602 · filed Mar 27, 2026
All 9 reports naming airbags →

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

4
reports

From owner reports, verbatim

In February, while I was driving on the interstate, I started to lose the ability to control the speed of my car. I pulled over and shut off my car. When I tried to start the car again, it wouldn't start. After I towed it home, I tried jump starting and an error message popped up stating it was the engine oil pump belt tensioner. After speaking with Ford customer service and a Service manager, I was told it could be by August before my car could be fixed.

NHTSA ID 11578473 · filed Mar 20, 2024

The engine oil pump dive belt tensioner arm broke, and it caused damage to the engine, causing the engine to lose engine oil pressure and causing engine damage, almost causing an accident. There were no warning or messages prior to the failure it just happened, I was driving and it happened almost causing an accident. The dealership confirmed that this was the problem that belt broke causing motor damage but the letter of the recall had not yet been received and I cannot pay for that repair.

NHTSA ID 11572944 · filed Feb 20, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

Sometimes when you're driving, the rear cargo door opens on its own. Sometimes it opens completely and stuff falls out. I took it to the dealership and they kept it 2 days. Since it didn't happen to them they won't do any repairs. I looked online and in the ecosport forums many people are having this problem

NHTSA ID 11570654 · filed Feb 7, 2024

Suspension will start going up and down not safe while driving

NHTSA ID 11474316 · filed Jul 17, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

3
reports

From owner reports, verbatim

After about a year after purchasing my 2020 Ford EcoSport The seat belt on the driver's side is stretched out and doesn't hold in my opinion tightly enough for me to feel safe, hoe can I remedy this, My only complaint is so far driver's seat belt if I can get this fixed through Ford Motor Company, I could breathe a safe sigh of relief.

NHTSA ID 11670702 · filed Jul 2, 2025

The contact owns a 2020 Ford EcoSport. The contact stated that the front passenger’s side seat belt was unable to retract, and a passenger seated in the seat was not safely secured. The contact was informed that the seat assembly was faulty and needed to be replaced. The vehicle was taken to the local dealer, who determined that the seat belt needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 84,000.

NHTSA ID 11656520 · filed Apr 24, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

On 3/31 @5:22pm after a few calls to ford about issues my car lost all power, brakes locked steering wheel lock and I was on the Grand central expressway.

NHTSA ID 11586890 · filed May 3, 2024

On December 07 2023 while driving off the interstate my vehicle abruptly stopped. It wouldn't accelerate at all and came out of no where. I had my kids in the car but thankfully I was close enough to their school that I was able to pull over and call a tow to take it to a dealership. That same day a service warning came up on the app that I did not see until after my car stalled on me saying there was a "Service Engine Soon Warning" On the app it stated: "The Engine Control system has detected that one of the engines internal components is not responding as expected. This can be caused by improper engine oil pressure or improperly operating engine timing components. The Engine Start/Stop feature (if equipped) may be disabled when this fault is present." The next step was: "Have your vehicle checked by an authorized dealer as soon as possible." It was 830 at night at this point I was not in the position to have it checked at this time but again it was towed to the dealership. At this time there had been ZERO recalls on this vehicle and I am diligent about getting my service done on it. Also I had no reason until this day to look up any issues with this vehicle but when I did I was furious to see that since September 2023 Ford has been made aware of this ongoing issue and had not issues a recall on my or other's vehicles. I am well within my 60K Powertrain warranty thankfully unlike others and my engine was replaced. I picked up my vehicle after repairs on January 03 2024. 1 Month later AGAIN while driving with my children in the car trying to get home in a snow storm my vehicle completely stopped and this time it would not budge. I could not safely get to the side of the road. I could not go in neutral it did nothing. Again it has been towed. Again the engine "has to be replaced" again the same issue is happening and it wasn't until February 23rd did I finally receive an advance notice. I am furious at the lack of safety for myself and my children in this car.

NHTSA ID 11575887 · filed Mar 6, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

The component that failed/is malfunctioning is the Drivers side front Hub assembly. It could be available for inspection depending on date and time that it is needed to be inspected… My safety and others were put at risk because if I kept driving with this it could snap my entire tire off, rip my whole brake line out, and this being my drivers side could result in my getting ripped into oncoming traffic.. No manufacture has inspected it, no police have inspected it, only my boyfriend and I and a mechanic that was going in to replace brakes on my car. The only determination I have of this part being “recalled” is due to an auto parts store calling and telling me the part they ordered has to be sent back due to defect/recall on the manufacturers side. There have been no type of warnings at all besides stuff regarding my anti-lock system failing

NHTSA ID 11608400 · filed Aug 14, 2024

As I was driving the car started smoking and then caught on fire. Full flames for the front I had to rush out the car.

NHTSA ID 11572625 · filed Feb 18, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

The contact owns a 2020 Ford EcoSport. The contact stated that upon cleaning the vehicle, he noticed water on the floorboard under the front passenger's seat. The contact cleaned up the water; however, the failure recurred on another occasion. The contact stated that there was a significant amount of water under the front passenger's seat. The vehicle was taken to the local dealer, where it was inspected. The local dealer determined that the failure occurred because the sunroof drain was clogged. The sunroof drain was cleaned; however, the failure persisted. The contact stated that the water accumulation had generated rust and unknown electrical failures. The vehicle was later taken to a second dealer Al Packer Ford West Palm Beach (1530 N Military Trl, West Palm Beach, FL 33409), to a third dealer Wayne Akers Ford (2000 10th Ave N, Lake Worth Beach, FL 33461), and to several unknown dealers who determined that the water could be leaking from the A/C evaporator and condenser. The vehicle was not repaired. Additionally, the contact stated while driving 20 MPH, the engine seized inadvertently. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The engine was replaced. Additionally, the contact stated that the front driver's side and front passenger's side doors check arm had cracked. The local dealer replaced the parts; however, the failure recurred. Additionally, the contact stated that the four doors check arms had cracked. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 25,000.

NHTSA ID 11555650 · filed Nov 17, 2023

THIS CAR WAS HIT AND THE SEAT BENT. I AM STILL DEALING WITH HIP NECK KNEE AND SHOULDER INJURIES. IT WAS A RENTAL CAR. I WAS SITTING AT A RED LIGHT. AN 8 TON BOX TRUCK HIT IT GOING APPROX 45 MPH. I SUSTAINED A CONCUSSION. 2 MONTHS LATER I HAD A HEMORRHAGIC STROKE.

NHTSA ID 11386222 · filed Jan 3, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

Backup Camera Blue Screen Failure. Does Not Work; Happened within time frame of the other ford vehicle recalls for backup camera safety concerns.

NHTSA ID 11742515 · filed Jun 6, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

There has been multiple instances that the right-side brake light has failed, even after being replaced with new bulbs. It has happened 2 times before, and I have seen numerous other Ecosports that have this problem as well. It is not a bulb problem, but a wiring problem. Not sure if this is worth submitting on here, but I can’t be the only one that has done it so far.

NHTSA ID 11611021 · filed Aug 26, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

205/50/17 Tires were cut with knife

NHTSA ID 11474317 · filed Jul 17, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .