BACK OVER PREVENTION:SOFTWARE
2020 Ford Ecosport
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 398 NHTSA owner-reported complaints for the 2020 Ford Ecosport, most frequently naming the engine, powertrain (other) and fuel system categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 64 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Dec 2020 | 1 | 1 |
| Jan 2021 | 1 | 2 |
| Apr 2021 | 1 | 3 |
| Jun 2021 | 1 | 4 |
| Aug 2021 | 1 | 5 |
| Oct 2021 | 1 | 6 |
| Jul 2022 | 2 | 8 |
| Sep 2022 | 1 | 9 |
| Oct 2022 | 1 | 10 |
| Dec 2022 | 2 | 12 |
| Feb 2023 | 2 | 14 |
| Mar 2023 | 3 | 17 |
| Apr 2023 | 2 | 19 |
| May 2023 | 2 | 21 |
| Jul 2023 | 3 | 24 |
| Aug 2023 | 2 | 26 |
| Sep 2023 | 13 | 39 |
| Oct 2023 | 15 | 54 |
| Nov 2023 | 14 | 68 |
| Dec 2023 | 18 | 86 |
| Jan 2024 | 21 | 107 |
| Feb 2024 | 18 | 125 |
| Mar 2024 | 18 | 143 |
| Apr 2024 | 23 | 166 |
| May 2024 | 24 | 190 |
| Jun 2024 | 16 | 206 |
| Jul 2024 | 15 | 221 |
| Aug 2024 | 14 | 235 |
| Sep 2024 | 12 | 247 |
| Oct 2024 | 4 | 251 |
| Nov 2024 | 5 | 256 |
| Dec 2024 | 8 | 264 |
| Jan 2025 | 8 | 272 |
| Feb 2025 | 8 | 280 |
| Mar 2025 | 15 | 295 |
| Apr 2025 | 7 | 302 |
| May 2025 | 4 | 306 |
| Jun 2025 | 8 | 314 |
| Jul 2025 | 14 | 328 |
| Aug 2025 | 7 | 335 |
| Sep 2025 | 7 | 342 |
| Oct 2025 | 5 | 347 |
| Nov 2025 | 3 | 350 |
| Dec 2025 | 4 | 354 |
| Jan 2026 | 5 | 359 |
| Feb 2026 | 3 | 362 |
| Mar 2026 | 6 | 368 |
| Apr 2026 | 6 | 374 |
| May 2026 | 5 | 379 |
| Jun 2026 | 6 | 385 |
| Jul 2026 | 5 | 390 |
| Aug 2026 | 3 | 393 |
| Sep 2026 | 5 | 398 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine34470.1%
- Powertrain (other)5310.8%
- Fuel system255.1%
- Driver assistance142.9%
- Electrical132.6%
- Brakes132.6%
- Airbags91.8%
- Suspension40.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Oil Pump Failure
On September 20, 2023, the Office of Defects Investigation (ODI) opened PE23-015 to investigate instances of engine failure due to loss of oil pressure in model year (MY) 2018-2021 Ford EcoSport vehicles. Some consumers reported a low engine oil pressure warning lamp immediately preceding a complete loss or reduction of motive power while the vehicle was in motion. The investigation revealed that the engine oil pump drive belt tensioner arm may fracture, separate from the tensioner backing plate, and/or the oil pump drive belt may degrade and lose teeth, resulting in a loss of engine oil pressure. A loss of engine oil pressure can result in engine seizure, which can result in a loss of motive power and a loss of mechanical vacuum pump required to provide power braking assist, increase the risk of a crash. On December 22, 2023, Ford filed recall 23V-905 for certain MY 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The recall remedy provides the replacement of the oil pump drive belt tensioner assembly and oil pump drive belt with redesigned parts to improve robustness. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The low brake fluid warning came on my dash as I tried to stop at a stop sign. I tried again to depress the brake pedal and the brake pedal was not moving. It was like it was locked in place. The second time I tried to push the brake, the warning flashed that I had no brake fluid. I managed to avoid traffic and the treeline, but sailed over a guide sign and into a cluster of power lines. Two of the lines were pulled out of the ground from the force of the impact. I checked the brake fluid reservoir and I do in fact have brake fluid within the specified range. My brakes should have worked.
- NHTSA ID
- 11766751
- Incident
- Sep 18, 2026
While in traffic, the brakes were pressed, the car did not brake and I had to swerve to try to avoid one collision and caused another one. The steering wheel airbag did not deploy and the vehicle i hit was struck twice.
- NHTSA ID
- 11766521
- Incident
- Sep 23, 2026
after my oil pump recall was done, the check engine light came on and is reading code P04DB.
- NHTSA ID
- 11765049
- Incident
- Oct 15, 2025
Kept like revving the engine like it was whining tight never show no check engine light nothing ever showed up was driving down the road and the car completely shut off no warning signs no nothing all was coming out of it like a oil pump or something had went out in the car.
- NHTSA ID
- 11763855
- Incident
- Sep 12, 2026
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at approximately 60 MPH, smoke was observed coming from the rear of the vehicle, and the check engine warning light illuminated. The vehicle was towed to the dealer, where the contact was informed that the vehicle needed a tune-up. The contact later received a notification through the mobile application indicating that the engine had multiple misfires. The vehicle was taken back to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure occurred after a recall-related engine replacement had previously been completed. The manufacturer was made aware of the failure and denied the contact's request for a buyback. The failure mileage was approximately 63,000.
- NHTSA ID
- 11761908
- Incident
- Aug 3, 2026
- Mileage
- 63,000 mi
"I am reporting a severe, high-risk safety and under-hood fire hazard involving a 2020 Ford EcoSport tied directly to federal Safety Recall 23S64 [23S64]. The vehicle suffered a catastrophic loss of internal oil pressure, leading to an official diagnostic scan by Kerry Ford confirming a hard-stored P0015 Camshaft Timing defect [23S64]. The dealership is actively evading the federal recall remedy by falsely claiming the failure is just a bad sensor [23S64]. The vehicle is now experiencing critical failure symptoms: it is consuming extreme amounts of gasoline rapidly and filling both the interior cabin and exterior air with a heavy, toxic odor of raw fuel while running, making it entirely unsafe to operate in public traffic [23S64]. Furthermore, our auto lender has verbally stated on a recorded line that they are refusing repossession because the car holds zero value, forcing a hazardous, un-remedied federal safety defect to remain stranded on a residential property [23S64]."
- NHTSA ID
- 11760733
- Incident
- Jan 29, 2026
Statement of Problem & Safety Risk: I am filing a complaint regarding a persistent, critical safety defect on my 2020 Ford EcoSport. This vehicle previously suffered an engine failure linked to Ford Recall 23S64 / NHTSA Campaign 23V-905 (oil pump drive belt/tensioner failure causing loss of oil pressure). An engine assembly replacement was performed under the recall around 58,000 miles. Despite having the recall service performed, the replacement engine has now experienced a secondary failure. The vehicle’s wrench light illuminated, and the car went into severe "Limp Mode" while being driven, resulting in an immediate loss of accelerator power and engine torque. This creates an extreme safety hazard, causing a sudden loss of drive power in traffic and exposing the engine to potential oil starvation, complete engine seizure, and loss of power braking assist. Manufacturer & Dealership Non-Compliance: Both Ford Motor Company customer service and local Ford dealership management have stonewalled our requests to diagnose and address this recurring safety hazard under the active federal recall. They have refused to assist or provide appropriate loaner transportation while the vehicle remains unsafe to operate. I request that NHTSA document this failed recall repair, investigate repeat oil pump belt/engine failures on vehicles serviced under Campaign 23V-905, and compel Ford Motor Company to honor its safety recall obligations. This is an ongoing problem these cars are junk and the consumer is stuck paying for it. I am not sure what date to put underneath here because the issue is ongoing
- NHTSA ID
- 11760700
- Incident
- Aug 30, 2026
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The dealer was notified of the failure and confirmed that parts were unavailable. The contact later received a letter stating that parts were available; however, the dealer stated that due to a limited supply, they could only service the recall if the vehicle had experienced the failure. The contact stated that while driving 65 MPH, the check engine warning light illuminated, and the vehicle hesitated while depressing the accelerator pedal. Due to the failure, the vehicle was towed to a dealer to be repaired. Upon inspection, the mechanic discovered that the engine oil pump drive belt tensioner arm was fractured, and the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
- NHTSA ID
- 11755410
- Incident
- Jul 29, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE
Customer Satisfaction Program 26L02 Certain 2014-2021 Model Year Various Vehicles 1.0L Fox Classic Engine Timing Belt and Oil Pump Belt Interval Change
Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
ELECTRICAL SYSTEM
Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media hub using a universal serial bus (USB) cable during SYNC system boot up. To correct his condition, advise the customer to disconnect the USB cable from the phone. If the center display screen displays normally, reconnect the phone. If the concern persists, disconnect the phone from the USB cable, cycle the ignition off and open the driver's door so the interior lights come on. Close the door, start the vehicle and wait for the center display screen to boot up past the start-up animation and display the home screen, then reconnect the phone using the USB cable. If the concern persists after this procedure, follow normal Workshop Manual diagnostics for a blank screen concern.
CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARE
Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software
Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.