RoadVitals

2020 Ford Ecosport

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
398
+7 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 27, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
15
26 injuries, 0 deaths reported

Overview

Our database contains 398 NHTSA owner-reported complaints for the 2020 Ford Ecosport, most frequently naming the engine, powertrain (other) and fuel system categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 64 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

BACK OVER PREVENTION:SOFTWARE

Jun 27, 2025
200,237 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
The risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
The remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor CompanyManufacturer number 25S72View on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP

Dec 22, 2023
139,730 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
The risk: A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
The remedy: Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.
Ford Motor CompanyManufacturer number 23S64View on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Dec 17, 2020
12 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
The remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
Ford Motor CompanyManufacturer number 20C26View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE23015ClosedPreliminary Evaluation

Oil Pump Failure

Opened Sep 20, 2023
Closed Feb 14, 2024

On September 20, 2023, the Office of Defects Investigation (ODI) opened PE23-015 to investigate instances of engine failure due to loss of oil pressure in model year (MY) 2018-2021 Ford EcoSport vehicles. Some consumers reported a low engine oil pressure warning lamp immediately preceding a complete loss or reduction of motive power while the vehicle was in motion. The investigation revealed that the engine oil pump drive belt tensioner arm may fracture, separate from the tensioner backing plate, and/or the oil pump drive belt may degrade and lose teeth, resulting in a loss of engine oil pressure. A loss of engine oil pressure can result in engine seizure, which can result in a loss of motive power and a loss of mechanical vacuum pump required to provide power braking assist, increase the risk of a crash. On December 22, 2023, Ford filed recall 23V-905 for certain MY 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The recall remedy provides the replacement of the oil pump drive belt tensioner assembly and oil pump drive belt with redesigned parts to improve robustness. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMPLed to recall 23V905

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Sep 24, 2026
Crash reported

The low brake fluid warning came on my dash as I tried to stop at a stop sign. I tried again to depress the brake pedal and the brake pedal was not moving. It was like it was locked in place. The second time I tried to push the brake, the warning flashed that I had no brake fluid. I managed to avoid traffic and the treeline, but sailed over a guide sign and into a cluster of power lines. Two of the lines were pulled out of the ground from the force of the impact. I checked the brake fluid reservoir and I do in fact have brake fluid within the specified range. My brakes should have worked.

NHTSA ID
11766751
Incident
Sep 18, 2026
AirbagsBrakes
Filed Sep 23, 2026
Crash reported20 injuries reported

While in traffic, the brakes were pressed, the car did not brake and I had to swerve to try to avoid one collision and caused another one. The steering wheel airbag did not deploy and the vehicle i hit was struck twice.

NHTSA ID
11766521
Incident
Sep 23, 2026
Engine
Filed Sep 17, 2026

after my oil pump recall was done, the check engine light came on and is reading code P04DB.

NHTSA ID
11765049
Incident
Oct 15, 2025
EnginePowertrain (other)
Filed Sep 12, 2026

Kept like revving the engine like it was whining tight never show no check engine light nothing ever showed up was driving down the road and the car completely shut off no warning signs no nothing all was coming out of it like a oil pump or something had went out in the car.

NHTSA ID
11763855
Incident
Sep 12, 2026
Engine
Filed Sep 3, 2026

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at approximately 60 MPH, smoke was observed coming from the rear of the vehicle, and the check engine warning light illuminated. The vehicle was towed to the dealer, where the contact was informed that the vehicle needed a tune-up. The contact later received a notification through the mobile application indicating that the engine had multiple misfires. The vehicle was taken back to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure occurred after a recall-related engine replacement had previously been completed. The manufacturer was made aware of the failure and denied the contact's request for a buyback. The failure mileage was approximately 63,000.

NHTSA ID
11761908
Incident
Aug 3, 2026
Mileage
63,000 mi
EngineFuel system
Filed Aug 30, 2026

"I am reporting a severe, high-risk safety and under-hood fire hazard involving a 2020 Ford EcoSport tied directly to federal Safety Recall 23S64 [23S64]. The vehicle suffered a catastrophic loss of internal oil pressure, leading to an official diagnostic scan by Kerry Ford confirming a hard-stored P0015 Camshaft Timing defect [23S64]. The dealership is actively evading the federal recall remedy by falsely claiming the failure is just a bad sensor [23S64]. The vehicle is now experiencing critical failure symptoms: it is consuming extreme amounts of gasoline rapidly and filling both the interior cabin and exterior air with a heavy, toxic odor of raw fuel while running, making it entirely unsafe to operate in public traffic [23S64]. Furthermore, our auto lender has verbally stated on a recorded line that they are refusing repossession because the car holds zero value, forcing a hazardous, un-remedied federal safety defect to remain stranded on a residential property [23S64]."

NHTSA ID
11760733
Incident
Jan 29, 2026
EnginePowertrain (other)
Filed Aug 30, 2026

​Statement of Problem & Safety Risk: I am filing a complaint regarding a persistent, critical safety defect on my 2020 Ford EcoSport. This vehicle previously suffered an engine failure linked to Ford Recall 23S64 / NHTSA Campaign 23V-905 (oil pump drive belt/tensioner failure causing loss of oil pressure). An engine assembly replacement was performed under the recall around 58,000 miles. ​Despite having the recall service performed, the replacement engine has now experienced a secondary failure. The vehicle’s wrench light illuminated, and the car went into severe "Limp Mode" while being driven, resulting in an immediate loss of accelerator power and engine torque. ​This creates an extreme safety hazard, causing a sudden loss of drive power in traffic and exposing the engine to potential oil starvation, complete engine seizure, and loss of power braking assist. ​Manufacturer & Dealership Non-Compliance: Both Ford Motor Company customer service and local Ford dealership management have stonewalled our requests to diagnose and address this recurring safety hazard under the active federal recall. They have refused to assist or provide appropriate loaner transportation while the vehicle remains unsafe to operate. ​I request that NHTSA document this failed recall repair, investigate repeat oil pump belt/engine failures on vehicles serviced under Campaign 23V-905, and compel Ford Motor Company to honor its safety recall obligations. This is an ongoing problem these cars are junk and the consumer is stuck paying for it. I am not sure what date to put underneath here because the issue is ongoing

NHTSA ID
11760700
Incident
Aug 30, 2026
Engine
Filed Aug 7, 2026

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The dealer was notified of the failure and confirmed that parts were unavailable. The contact later received a letter stating that parts were available; however, the dealer stated that due to a limited supply, they could only service the recall if the vehicle had experienced the failure. The contact stated that while driving 65 MPH, the check engine warning light illuminated, and the vehicle hesitated while depressing the accelerator pedal. Due to the failure, the vehicle was towed to a dealer to be repaired. Upon inspection, the mechanic discovered that the engine oil pump drive belt tensioner arm was fractured, and the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ID
11755410
Incident
Jul 29, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

26L02

ENGINE

Customer Satisfaction Program 26L02 Certain 2014-2021 Model Year Various Vehicles 1.0L Fox Classic Engine Timing Belt and Oil Pump Belt Interval Change

25L02

Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement

SSM 54116

ELECTRICAL SYSTEM

Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media hub using a universal serial bus (USB) cable during SYNC system boot up. To correct his condition, advise the customer to disconnect the USB cable from the phone. If the center display screen displays normally, reconnect the phone. If the concern persists, disconnect the phone from the USB cable, cycle the ignition off and open the driver's door so the interior lights come on. Close the door, start the vehicle and wait for the center display screen to boot up past the start-up animation and display the home screen, then reconnect the phone using the USB cable. If the concern persists after this procedure, follow normal Workshop Manual diagnostics for a blank screen concern.

24B47 S1

CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARE

24B47 S1

Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software

SSM 52820

Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Ecosport by model year
YearComplaintsRecallsInvestigationsIssue Index
2022102058.8
20212583160.4
2020Viewing3983161.6
20194602155.9
20187262155.9
2005100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.