2010 Ford Edge Fuel system Problems

Complaint Filed Tuesday 18:14 hrs 12/06/2022. On 12/02/2022 I had a diagnosis at Marcotte Ford Holyoke, MA done my vehicle because it failed Massachusetts emissions CEL. Diagnose came back with the same description as the damaged fuel system and suspension which RECALLS, which should have been fixed before I registered the vehicle on 11/22/2022. I fear for my safety of fuel leak and suspension crash. I would hate to think a reputable Ford dealer would jeopardize my safety for a few extra dollars for holiday spending. I have found a different repairman for the faulty brake power booster & Mass Air Flow Sensor the A & Z Autos dealer /A & Z Auto Repair placed in my vehicle. Ms. Sharon-Shawn A. Bell

NHTSA ID

11496311

Incident

Dec 2, 2022

The contact owns a 2010 Ford Edge. The contact stated that whenever the vehicle was started, there was an abnormally strong gasoline odor inside of the vehicle. The contact stated that whether the vehicle was being driven, idle or parked, the odor was present. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The contact stated the failure was related to NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 145,000.

NHTSA ID

11478098

Incident

Apr 8, 2022

Mileage

145,000 mi

The contact’s granddaughter owns a 2010 Ford Edge. The contact stated that upon exiting the vehicle, his granddaughter noticed a strong gasoline odor. The vehicle was taken to an independent mechanic and diagnosed that the bracket had rusted and had caused the gas tank to rust and leak. The independent mechanic also advised the contact that the bracket and gas tank needed to be replaced and that the failure was related to NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline). The dealer and the manufacturer were notified of the failure and advised the contact that they could not assist since the VIN was not included in the recall. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The approximate failure mileage was 150,000. Consumer stated check engine light comes on when the vehicle gets to 1/2 tank of fuel. Original recall issue was prior to 07/2010. Consumer offered to pay for the repair but Ford could not guarantee to repay the consumer.

NHTSA ID

11445114

Incident

Dec 26, 2021

Mileage

150,000 mi

I BOUGHT MY 2010 FORD EDGE TO UPGRADE MY SAFETY STANDARDS FOR MY KIDS AND JUST RECENTLY FOUND THE BRAKES FAILING ME TO THE POINT OF BEING UNSAFE TO EVEN DRIVE AS OF NOW MY FAMILY HAS BEEN HARDSHIPPED BY THE BRAKE BOOSTER RECALL I NEVER KNEW WAS THE REASON FOR MY SAFETY BEING STANDSTILLED FOR MOBILITY WITH THIS PARKED UNSAFE BRAKE BOOSTER NEEDING IMMEDIATE RECALL SERVICED TECHNICIANS LIAZONED THROUGH THIS COMPLAINT TO GET ME AND MY FAMILY SAFELY MOBILE AGAIN THROUGH THIS COMPLAINT PROCESS PLEASE SEND ME A CLAIM TO GET TO MY LOCAL FORD DEALERSHIP IN CADILLAC MICHIGAN THANK YOU FOR YOUR TIME.

NHTSA ID

11389345

Incident

May 23, 2020

Mileage

98,000 mi

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR OUTSIDE THE VEHICLE AND A FUEL LEAK FROM THE FUEL TANK IN HIS DRIVEWAY. THE VEHICLE WAS TAKEN TO PRIORITY FORD (7520 N MILITARY HWY, NORFOLK, VA 23518, (757) 419-2500) AND IT WAS STATED THAT THERE WAS NO RUST ON THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE GASOLINE WAS LEAKING FROM THE SEAMS OF THE FUEL TANK. THE DEALER ALSO STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. *LN *TR

NHTSA ID

11354358

Incident

Jun 1, 2020

Mileage

160,000 mi

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE HER VEHICLE WAS PARKED IN THE DRIVEWAY, SHE NOTICED FUEL LEAKING ON TO THE GROUND OF HER DRIVEWAY. THE CONTACT ALSO NOTICED AN UNUSUAL ODOR INSIDE THE VEHICLE. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE. HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

NHTSA ID

11351238

Incident

Aug 11, 2020

Mileage

178,000 mi

THE VEHICLE STOP WITHOUT ANY WARNING LIGHT AND WOULD NOT GET ANY ACCELERATION ONCE STEPPING ON THE GAS. I. TOOK IT TO FORD AND THEY SAID IT. IS THE ELECTRONIC THROTTLE BODY.. I

NHTSA ID

11339796

Incident

Jul 9, 2020

Mileage

10,800 mi

THE GAS TANK WAS REPLACED OCTOBER 2016 ON A RECALL, THAT GAS TANK IS NOW LEAKING.

NHTSA ID

11282118

Incident

Nov 15, 2019

Mileage

99,612 mi

THE INTERIOR OF MY CAR FILLED WITH GAS FUMES AFTER FILLING THE TANK ON11/4/2019. I CALLED DON HINDS FORD THE NEXT MORNING AND DROPPED IT OFF THAT EVENING. THE SERVICE DEPARTMENT INSPECTED IT AND FOUND THAT THE GAS TANK WAS LEAKING. THE GAS TANK HAD BEEN REPLACED DUE TO A RECALL JUST 15 MONTHS AGO. FORD REFUSES TO REPLACE, STATING HAT THE WARRANTY IS EXPIRED. WE HAVE ASKED OUR DEALERSHIP TO COMPLETE THE REPAIRS. MY CONCERN IS THAT FORD MOTOR COMPANY REPLACED DEFECTIVE GAS TANKS WITH DEFECTIVE GAS TANKS. FORD CUSTOMER SERVICE SUGGESTED THAT I TAKE IT TO AN "AUTHORIZED FORD SERVICE PROVIDER" EVEN AFTER I TOLD THEM THAT IT WAS ALREADY AT A AUTHORIZED FORD SEVICE PROVIDER...EVEN THOUGH MY CAR IS LEAKING GAS AND COULD CATCH FIRE, EVEN THOUGH I TOLD THEM THAT MY CAR'S INTERIOR WAS FILLED WITH GAS FUMES.

NHTSA ID

11278495

Incident

Nov 4, 2019

Mileage

71,500 mi

WHILE DRIVE ABOUT 50 MILES PER HOUR ON THE STREET THE WRENCH LIGHT WENT ON THEN OFF. I PULLED UP TO A STOP LIGHT AND WHEN I TRIED TO ACCELERATE THE CAR COULD HARDLY MOVE. I WAS ONLY ABLE TO LIMP ALONG UNTIL I GOT TO MY DESTINATION. I SHUT THE CAR OFF AND WHEN I CAME BACK AFTER ABOUT 2 HOURS IT STARTED AND HAS BEEN DRIVING FINE THE LAST TWO DAYS, FOR NOW. NO WRENCH LIGHT NO POWER PROBLEMS. I'VE BEEN RESEARCHING THIS ISSUE ONLINE AND HAVE SEEN NUMEROUS OTHER COMPLAINTS WITH THE SAME DESCRIPTION AS MINE. A THROTTLE BODY SEEMS TO BE AT FAULT. APPARENTLY FORD KNOWS OF THIS ISSUE AND DID NOT DO A RECALL. RATHER THEY DID AN EXTENDED WARRANTY THAT ENDED IN 2015.

NHTSA ID

11271391

Incident

Oct 17, 2019

Mileage

65,000 mi

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. WHEN THE HEAT WAS TURNED ON, A STRONG FUEL ODOR WAS DETECTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP WAS LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.

NHTSA ID

11269456

Incident

Oct 1, 2019

Mileage

166,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V712000 (FUEL SYSTEM, GASOLINE) AND 18V046000 (AIR BAGS). THE CONTACT CALLED AN UNKNOWN FORD DEALER IN DEARBORN, MI AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR 15V712000 (FUEL SYSTEM, GASOLINE).

NHTSA ID

11171638

Incident

Oct 26, 2015

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM) IN JANUARY OF 2018. THE DEALER (PEARSON FORD, 10650 N MICHIGAN RD, ZIONSVILLE, IN 46077) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE CONTACTED NEEDED TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIRED. THE CONTACT STATED THAT THERE WAS CORROSION ON THE VEHICLE, WHICH CAUSED THE FUEL PUMP TO MALFUNCTION. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11161989

Incident

Jan 1, 2018

FUEL TANK AND OR LINE IS LEAKING BUT NOT ON RECALL LIST.

NHTSA ID

11129777

Incident

Sep 1, 2018

Mileage

100,089 mi

"TAKATA RECALL" BOUGHT THE FORD EDGE FROM A USED CAR DEALERSHIP IN SEPTEMBER 2016, WE WEREN'T NOTIFIED OR AWARE OF THE TAKATA RECALL AT ALL UNTIL MARCH OF THIS YEAR 2018 WHEN WE SAW IT ON THE NEWS. THEY STATED TIL THIS DAY AUGUST 18 2018 THEY HAVE NOT EVEN MANUFACTURE THE PART TO FIX THE TAKATA RECALL ON MY CAR. I SIT HERE WITH UNSAFE CAR AND MAKING CAR PAYMENTS ON SOMETHING I CAN'T USED. I NEED HELP WITH THIS ISSUE. I NO LONGER WANT TO CONTINUE WAITING AFTER 2 YEARS OF THIS MESS. I WANT FORD BUY THE CAR BACK AND GET THIS RESLOVED. I CAN'T CONTINUE TO WAIT TILL IT TIME FOR THEM TO FIX IT. PLEASE HELP ME WITH THIS!

NHTSA ID

11120847

Incident

Sep 5, 2016

WHEN THE AC IS RUNNING, THE CAR WILL STALL OUT. IT HAS HAPPENED IN TRAFFIC ON THE HIGH WAY AND SURBURBAN STREETS. WHEN IDLE AND IGNITION IS TURNED OFF THEN ON AGAIN, THE VEHICLE WILL NOT START. AFTER APPROX. 35-55 MINUTES THE CAR WILL THEN START. FINALLY, IT IS HAPPENING AFTER LONGER PERIODS OF TIME. I WAS PARKED IN A LOT FOR SEVERAL HOURS, WHEN I WENT TO START IT THE CAR WOULD NOT TURN OVER. I HAD TO HAVE IT TOWED TO MY HOUSE WHERE IT DID START AGAIN 1.5 HOURS LATER. I FEAR FOR MY CHILDREN'S LIVES.

NHTSA ID

11118071

Incident

Aug 4, 2018

Mileage

80,000 mi

I BUY MY FORD EDGE LAST YEAR IN 2016 AT 3205 NORTH HIGHWAY 61 IN MUSCATINE, IA, I RECENTLY GOT A IMPORTANT LEGAL NOTICE THAT'S WHY I'M DOING THIS INSPECTION.

NHTSA ID

11046103

Incident

Jan 2, 2016

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM). THE CONTACT SCHEDULED AN APPOINTMENT AND TOOK THE VEHICLE TO THE LOCAL DEALER (JOHNSON CITY FORD 207 PRINCETON ROAD JOHNSON CITY, TN 37601) TO BE REPAIRED. WHILE THE CONTACT'S WIFE WAS DRIVING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO LANCE CUNNINGHAM FORD (4101 CLINTON HWY, KNOXVILLE TN, 37912) WHERE IT WAS DIAGNOSED THAT THE PREVIOUS RECALL REPAIR WAS PERFORMED INCORRECTLY AND DAMAGED THE WIRING HARNESS, WHICH NEEDED TO BE REPAIRED. THE CONTACT ALSO STATED THAT THE DEALER WITNESSED EXPOSED WIRES AND ZIP TIED SENDING UNIT CABLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATION WAS IN PROCESS WHILE THE VEHICLE WAS BEING REPAIRED. THE CONTACT STATED THAT THE EXPOSED WIRES WERE ABOVE THE FUEL TANK AREA. THE FAILURE MILEAGE WAS APPROXIMATELY 130,115.

NHTSA ID

10993923

Incident

Apr 19, 2017

Mileage

130,115 mi

JUST BOUGHT USED FORD EDGE AND FOUND OUT THERE IS A RECALL ON IT AND FORD DEALER SAYS I HAVE TO PAY FOR IT BECAUSE PREVIOUS OWNER DIDN'T GET IT FIXED

NHTSA ID

10958343

Incident

Feb 6, 2017

THE CAR WOULDN'T START. SEEMED TO BE A FUEL ISSUE. HAD IT TOWED TO THE DEALER. THE SERVICE PEOPLE TELL US THAT THE FUEL PUMP HAS APPARENTLY BEEN FAILING INTERMITTENTLY AND OVERHEATED - MELTING THE ELECTRICAL CONNECTOR. THE FUEL PUMP AND ELECTRICAL CONNECTOR AND LABOR WILL COST $1,078. IT SEEMS TO US THAT THIS IS A DANGEROUS SITUATION AND, FROM WHAT WE HEAR FROM MECHANICS, IS A KNOWN ISSUE WITH THE FORD EDGE. HOWEVER, ONLY THE 2014 MODEL YEAR HAS BEEN RECALLED FOR FUEL PUMP ISSUES...

NHTSA ID

10875411

Incident

Jun 19, 2016

Mileage

130,000 mi

I RECEIVED A RECALL NOTICE IN THE MAIL IN DECEMBER 2015. IT STATED THAT IF MY CAR WAS NOT EXHIBITING SYMPTOMS, FORD WOULD NOTIFY ME BY MAIL WHEN SERVICE PARTS WOULD BE AVAILABLE (SEE PHOTOS). IT IS NOW JUNE 1, 2016. I DECIDED TO CALL MY LOCAL FORD DEALER TO SEE IF I PARTS WERE READY--I NOW HAVE AN APPOINTMENT ON SATURDAY, JUNE 4 AT 8AM. MY CONCERN IS THAT FORD NEVER CONTACTED ME TO LET ME KNOW PARTS ARE AVAILABLE.

NHTSA ID

10871780

Incident

Jun 1, 2016

PLEASE NOTE THAT THIS VEHICLE WAS ORIGINALLY PURCHASED IN THE US AND THEN PURCHASED SECOND HAND BY MYSELF IN LATE 2010 AND REGISTERED IN ONTARIO CANADA SINCE. ON ABOUT THE ENTERED DATE I IDENTIFIED STRONG GASOLINE SMELL AND SOME LEAKAGE BELOW THE GAS TANK. I INVESTIGATED FORD RECALL INFO AND FOUND THAT THE CAR WAS SUBJECT TO A RECALL FOR LEAKING GAS TANKS (FORD # 15S31), (NHTSA ITEM LISTING DATE 2015-10-27). AFTER CALLING LOCAL DEALERS IN BOTH CANADA AND US, I WAS INFORMED BY BOTH THAT MY PARTICULAR VIN DID NOT APPEAR ON THE RECALL LIST. I CALLED BOTH CANADIAN AND US FORD CUSTOMER SERVICE AND AGAIN THEY ONLY CONFIRMED THAT MY VINE DID NOT APPEAR ON THE LIST. THE RECALL CRITERIA STATES THAT EDGES BUILT BEFORE JULY 2010 ARE PART OF THE RECALL. MY BUILD DATE IS LATE 2009 AND FITS THE CRITERIA. ALSO AMONG THE US STATES AND CANADIAN PROVINCES THAT FIT THE CRITERIA, ONTARIO IS ONE OF THE RECALLED PROVINCES. THIS ALSO QUALIFIES MY VEHICLE. NO ONE HAS GIVEN ME AN ANSWER WHY MY CAR DOES NOT QUALIFY. PRESENTLY, THE CAR IS A POTENTIAL FIRE HAZARD, WHICH I CANNOT DRIVE AND WHICH IS ENDANGERING MY PROPERTY AND FAMILY AND THAT OF MY NEIGHBORS. THE REPAIR IS EXPENSIVE AND I AM RELUCTANT TO PROCEED WITH IT ON THE SIMPLE HOPE THAT FORD WILL REIMBURSE ME. (NOTE: THE SELECTION OF MICHIGAN FOR MY ADDRESS IS IN ERROR, COMPLETE CANADIAN ADDRESS APPEARS ON CITY LINE.) *TR

NHTSA ID

10838431

Incident

Nov 20, 2015

Mileage

73,100 mi

WHILE DRIVING DOWN A MAIN HIGHWAY WITH CRUISE CONTROL SET AT 60 MPH, THE VEHICLE SUDDENLY STARTED SURGING AND THE RPMS WERE FLUCTUATING THEN THE VEHICLE ACCELERATED RAPIDLY UNTIL SPEED REACHED ABOUT 72 MPH. I HAD TO TURN CRUISE CONTROL OFF FOR THE SPEED TO DROP BACK DOWN.

NHTSA ID

10807350

Incident

Nov 28, 2015

Mileage

65,800 mi

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING AND CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID

10786475

Incident

Oct 25, 2015

Mileage

100,000 mi

AT ABOUT 116,000 MILES ON MY 2010 FORD EDGE SE AWD, I STARTED NOTICING THE SMELL OF GAS. WHEN I BROUGHT THE VEHICLE IN TO GET CHECKED OUT I LEARNED THAT MY GAS TANK WAS LEAKING. THIS IS A 2010! AND WHAT MAKES ME EVEN MORE FURIOUS IS THAT THE 2007-2008 FORD EDGES HAVE BEEN RECALLED FOR THIS PROBLEM BUT NOT MINE. ESTIMATED COST OF REPAIRS ARE $3,000.

NHTSA ID

10748860

Incident

Jul 24, 2015

Mileage

116,000 mi