2020 Ford Escape Hybrid Problems

The contact owns a 2020 Ford Escape. The contact stated that the vehicle was taken to a local dealer for NHTSA Campaign Number: 26V123000 (Back Over Prevention). The dealer performed the software reprogramming; however, a week after the recall repair, the display screen and rearview camera shut off again. Additionally, a piece of interior ceiling trim fell and struck the contact's arm, resulting in a minor injury. The local dealer was contacted, but the vehicle was not repaired due to the dealer's request for a diagnostic fee for the recall remedy inadequacy. The contact mentioned that the check engine warning light was illuminated. The vehicle was taken to the same dealer, where it was informed that the vehicle needed an unknown oil. The vehicle was repaired, but the check engine light continued to be illuminated. The manufacturer was made aware of the failure. The failure mileage was 82,000.

The contact owns a 2020 Ford Escape Hybrid. The contact stated that while operating the vehicle, there was an abnormally strong odor of mold and mildew was inside the cabin of the vehicle. The vehicle was taken to the local dealer who discovered that rainwater had leaked into the trunk and spare tire well, causing mold and mildew to develop inside the vehicle. The contact was informed that the carpet needed to be replaced. The exact cause of the water intrusion was unknown. The vehicle was not yet repaired. There was no illness or sickness reported. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000. The VIN was not available.

Sluggish acceleration, car would not go faster than 37 MPH at full throttle, appeared to be running on hybrid motor only, not on engine power. 2020 Ford Escape Hybrid. 2.5 L engine. Only got 1 mile, returned home. No smoke, no fire, just not accelerating. Car was completely fine the day before. Got towed to Ford dealer next morning.

The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, an abnormal coolant consumption was noticed. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.

Changed 12V battery because liftgate was inconsistently opening. Would click but not release. I have tried the resetting the system with accessory mode, pressing brake and flashing highbeams, have disabled liftgate and reenabled liftgate, have even tried the emergency release under access panel and it still will not open but clicks.

The vehicle is just under 37K miles. I was operating the vehicle normally, and the wrench icon came on, indicating a powertrain issue. There are recalls for this for some vehicles but not all, and it seems to occur just after warranties expiring. I am concerned my vehicle falls under this service bulletin but has not been properly added: SSM 49157 - 2020 Escape - Illuminated MIL With DTCs U0100, U0401, P166B, P1753, P0929, And/Or P0919 Some 2020 Escape vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) U0100, U0401, P166B, P1753, P0929, and/or P0919. The vehicle may also exhibit an illuminated powertrain malfunction (wrench) indicator lamp. This may be due to the software in the gear shift module (GSM). To correct the condition, reprogram the GSM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part number 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. APPLICABLE VEHICLES 2020 CAR: TC CX482N ESCAPE 2020 CAR: TC CX482N ESCAPE 2020 CAR: TC CX482N ESCAPE

When the outside temperature gets over 95F, the rotary gear shifter locks up in Park and will not let you shift into Drive. Multiple restarts over 30 minutes with the A/C center console pointed down to cool off the rotary shifter dial. This really is annoying. Twice I was late for appointments. I am handicapped disabled veteran and need this car to work, 100 percent of the time. The ford escape online forums, nor Ford have a fix. It's a KNOWN problem on the forums. Ford said they fixed it when I sent it in for an unrelated maintenance stop. DID NOT FIX IT.

Our 2020 Ford Escape Titanium began making a flutter noise at lower speeds. An independent mechanic checked for codes and none were present. He advised to drive until the check engine light comes on. Two days later the car had a knocking noise in the engine compartment. Driving home, accelerating onto a hiway the engine made a loud metallic noise as the engine started to overspeed. The car shut itself off and we pulled over to the shoulder. We were stuck on a 65 mph 4 lane hiway for 3 hours trying to work with roadside assistance for a tow. We towed it to McGraw Ford in Aransas Pass, TX and it sat in their back lot for 8 weeks with no diagnosis. We then had it towed to a Ford certified mechanic near our home and he wanted many hours of labor as the transmission needed to be removed to provide an estimate. He was throwing numbers approaching $10k as a guess. We elected to sell the car to a private party for far less than its value.

​VEHICLE INFORMATION ​Year/Make/Model: 2020 Ford Escape Hybrid Titanium ​Component: Electrical / Instrument Cluster / Digital Display Unit (IPC) ​Hazard: Critical Visual Hazard & Operational Safety Defect ​STATEMENT OF SAFETY CONCERN The 12.3-inch digital instrument cluster in the 2020 Ford Escape Titanium is experiencing severe pixelation and flickering, indicating imminent screen failure. Because this trim lacks mechanical gauges, screen failure blinds the driver to vital real-time operating metrics: ​Speedometer: Prevents real-time speed monitoring, increasing collision risk. ​Engine Temperature: Hides thermal warnings, risking sudden engine breakdown or overheating. ​Fuel Gauge: Obscures fuel levels, risking sudden loss of propulsion in active traffic. ​Warning Lights: Hides critical alerts for Brake System, Airbags, Tire Pressure, and High-Voltage Hybrid System faults. ​OPERATIONAL HAZARD ANALYSIS Driving with a malfunctioning instrument panel creates immediate hazards: ​Driver Distraction: Constant screen flickering directly in the driver's line of sight creates a dangerous visual distraction, especially at night. ​Power Loss Risk: Lack of fuel/hybrid monitoring increases the likelihood of stalling on highways or busy intersections. ​Loss of Safety Warnings: The vehicle cannot communicate critical restraint or braking system failures to the driver. ​REQUESTED ACTION / RESOLUTION This condition represents an active safety defect. I request: ​Immediate diagnostic and replacement of the digital instrument cluster unit (IPC) or control module under applicable technical/safety service guidelines. ​Formal documentation of this defect with Ford Motor Company and reporting to federal regulators (NHTSA).

The contact owns a 2020 Ford Escape. The contact stated that the vehicle was taken to a local dealer for NHTSA Campaign Number: 26V123000 (Back Over Prevention). The dealer performed the software reprogramming; however, a week after the recall repair, the display screen and rearview camera shut off again. Additionally, a piece of interior ceiling trim fell and struck the contact's arm, resulting in a minor injury. The local dealer was contacted, but the vehicle was not repaired due to the dealer's request for a diagnostic fee for the recall remedy inadequacy. The contact mentioned that the check engine warning light was illuminated. The vehicle was taken to the same dealer, where it was informed that the vehicle needed an unknown oil. The vehicle was repaired, but the check engine light continued to be illuminated. The manufacturer was made aware of the failure. The failure mileage was 82,000.

While filling the gas tank with fuel the fuel spits back causing an unsafe condition. There is a technical service bulletin for this by Ford (number 22-2433), but no recall. Many people have complained about this condition.

I have received 2 letters from manufacturer, than I had appointment dealer service, I went there and worker sad to me we don't have it, than I tried another services , they same answer, than I contacted ford, ford told to me car is good condition don't need replacement

The sunroof cover came down and blocked my rear visibility. It took a few attempts to get the cover back up because I need to see what is behind me for safety purposes. Then, when I was sesrching online for the solution, I realized a lot of people with 2020 - 2022 Ford Escapes were also having issues with the sunroof cover. It is quite dangerous for it to fall.

The car has a panoramic roof with automatic open/close sunshade that cover the interior of the glass. I was opening the sunshade to open the moon roof and the shade all of the suden came down and did not roll as intended and my visibility while I was driving was gone for a second until my wife helped out quickly so we do not crash. The problem is common for this car in the ford forums online and the dealerships are not concerend or applying any responsbility of the problem and the safety of it. there was no message or warning but it put myself and my family in danger. I went and got it inspected by the dealership but they did not take responsibilty.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford Escape. The contact stated that while driving at 15 MPH, the ABS warning light was illuminated. The All-Wheel Drive, cruise control, collision control, and hill assist were all turned off. The contact stated that while the ABS warning light was illuminated the power steering seized. The vehicle was taken to the dealer and was diagnosed, and the contact was informed that the speed sensor needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was contacted a case was opened. The failure mileage was 29,859.

Driving the 2020 Ford Escape it completely shut down during a rain storm requiring us to pull off the main road coasting to a stop. Very concerned with the fact that The emergency flashers did not function and the rest of the dash and LCD panel went black. After 20 minutes I was able to get the vehicle started but the check engine light was illuminated and I was able to drive the 1/2 mile home. The car is in our driveway and I have a service appointment on 3/6. With this potential problem in place I do not want to drive it if it will shut down in the middle of the interstate highway.

I purchased the vehicle brand new in February 2020 and it has had persistent battery/electrical issues. In May 2022 the battery was malfunctioning and I was driving it to the dealership to be examined and it completely died while I was driving. The electrical system failed while I was driving. I have had the battery replaced at least 3 times in less than 4 years and, despite the battery being replaced less than a year ago, it needs to be replaced again. Ford is not willing to cover the replacement battery despite it being less than 1 year ago. Ford is not standing by their vehicle and refusing to accommodate the repeated battery issues, including catastrophic failure while driving.

The contact owns a 2020 Ford Escape. The contact stated that the front driver's door arm assembly was fractured and made it hard to open and shut the door. The vehicle was taken to an independent mechanic, where it was diagnosed with a fractured door and arm assembly, and the door and arm assembly needed to be replaced; however, the vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 33,000.

The contact owns a 2020 Ford Escape. The contact stated that the driver's side door failed to close, and the window failed to operate as needed. The vehicle was taken to the dealer, where the failure was diagnosed as a spot weld failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,500.

The contact owns a 2020 Ford Escape Hybrid. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

broken spot welds in the left front door at the check arm attachment point in the door assembly. Car is unsafe to drive. Could result I in a door inadvertently opening while driving.

The contact owns a 2020 Ford Escape. The contact stated that the shifter selector assembly had sharp edges. There were sharp edges on the side of the dial. The contact sustained injuries to her fingers, but medical attention was not provided. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the shifter selector assembly knob needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted.  The failure mileage was approximately 36,000.

The contact owns a 2020 Ford Escape. The contact stated while attempting to start the vehicle, the key fob would not unlock the door. The contact attempted to manually start the vehicle however, there was no electrical power and the engine was not cranking. The contact jump started the vehicle. The contact stated that the failure was intermittent. The contact drove the vehicle to a local dealer, where it was diagnosed and determined that the connectors between the battery, the Power Train Control Module (PCM), and the battery needed to be replaced. The dealer stated that the battery connectors were wet due to severe weather in the area prior to the failure. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 53,000.

The contact owns a 2020 Ford Escape. The contact stated that there was extreme moisture inside the driver's side rear taillight housing. There were no warning lights illuminated. The vehicle was taken to the local dealer, who took pictures of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 2,002.

The edges of the tail light covers are sharp and when I accidentally brush my arms on them while the tailgate is up exposing the edges, I cut my arms badly. I could not upload pictures of the tailgate cover edges or the cuts on my arm which I have.

I WAS ON MY WAY HOME WHEN MY CAR NOTIFIED ME THAT MY TIRE PRESSURE HAD DROPPED TOO LOW. WITHIN 10 MINUTES IT WAS COMPLETELY OUT OF AIR. I WAS DRIVING IN TOWN AND DIDN'T DO ANYTHING THAT COULD HAVE CAUSED A PUNCTURE THIS BAD. I BELIEVE MY TIRE HAD THE SAME ISSUE DESCRIBED IN THE RECALL FOR THE CONTINENTAL TIRES ON OTHER ESCAPES. I'M TRYING TO AVOID HAVING THIS ISSUE AGAIN WITH ANY OF THE OTHER TIRES. THE MECHANIC SAID IT WAS A TEAR IN THE SIDE WALL AND WAS UNSURE WHAT WOULD HAVE CAUSED IT.

I came in for a TPSC sensor recall and discovered that both of my rear tires were BALD and my front tires were worn. My brand new car has 23000 miles. I only have had this car for 2 years. Tire size P 225 / 55 R 19