RoadVitals

2024 Ford Escape PHEV Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jun 25, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
2
Reports on file since Aug 25, 2024

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2024 Ford Escape PHEV. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Electrical
Filed Jun 25, 2026

The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, and a software update was completed to monitor any issues with the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11746543
Incident
Feb 25, 2026
Electrical
Filed May 29, 2026

The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated while parked at the residence, the vehicle's doors failed to unlock, and the vehicle failed to start. A dealer's mobile technician replaced the 12-Volts battery at the contact's residence, and the vehicle became operable. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact expressed concerned about the recall fire risk. The manufacturer was/was not made aware of the issue. The failure mileage was approximately 9,700.

NHTSA ID
11740835
Incident
Apr 15, 2026
Mileage
9,700 mi
Electrical
Filed Mar 20, 2025

The contact owns a 2024 Ford Escape Hybrid. The contact stated that while driving at various speeds, the messages "Blind Spot Fault System", "Cross Traffic System Fault", "Front Camera Fault service required", "Free collision assist not available", and "Check parking sensor" were displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed and determined that an over-the-air (OTA) update was needed. The vehicle was repaired. The failure persisted, and the vehicle was taken back to the same local dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,700.

NHTSA ID
11649583
Incident
Mar 11, 2025
Mileage
3,700 mi
Driver assistance
Filed Aug 25, 2024

WHILE DRIVING ON [XXX] IN MUNDELIEN IL. POSTED 40MPH; CAR CHANGED CRUISE CONTROL TO 60MPH WHEN PASSING ROUTE SIGNS THIS HAPPENS CONSISTENTLY. EVERY TIME IT PASSED A [XXX] SIGN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11610692
Incident
Aug 24, 2024

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .