2024 Ford Escape PHEV Owner Complaints

Ford issued a recall under campaign FSA 25SC4 Escpae / Corsair PHEV High Voltage Battery Cell Internal Short Circuit. As part of their campaign they advised customers to only charge to 80%. They finally issued a fix to the issue and their fix was to reduce to charging capacity of the High Voltage battery for 11.7 kWh to 8kWh. The vehicle when sold by Ford was sold as being able to provide 11.7 kWh on a charge resulting in 37 miles of electric driving. Now since the recall fix and their forced reduction of charging capacity 22 to 26 miles is the best electrical charge obtained. Whereas before the recall at 100% charge 37 to 43 miles of electrical charge driving was possible. Ford has mislead customer with their fix by saying they can now charge to 100% when in reality it is only 80%

NHTSA ID

11777259

Incident

Aug 31, 2026

VIN [XXX], after recall the battery only charges to 29 miles , before it charged to 40 miles. After several visits to the service dealership BP Ford in [XXX] it has not been fixed. Also contacted Ford , they did nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11770174

Incident

Oct 1, 2026

My car has been recalled for over 6 months and it has not been repaired.

NHTSA ID

11767392

Incident

Sep 28, 2026

The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System). The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA ID

11759030

Incident

Feb 19, 2026

Possible battery short circuit. Safety recall issued months ago. recall no. 24V954 /24S79)

NHTSA ID

11757604

Incident

Nov 11, 2025

The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, and a software update was completed to monitor any issues with the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11746543

Incident

Feb 25, 2026

The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated while parked at the residence, the vehicle's doors failed to unlock, and the vehicle failed to start. A dealer's mobile technician replaced the 12-Volts battery at the contact's residence, and the vehicle became operable. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact expressed concerned about the recall fire risk. The manufacturer was/was not made aware of the issue. The failure mileage was approximately 9,700.

NHTSA ID

11740835

Incident

Apr 15, 2026

Mileage

9,700 mi

The contact owns a 2024 Ford Escape Hybrid. The contact stated that while driving at various speeds, the messages "Blind Spot Fault System", "Cross Traffic System Fault", "Front Camera Fault service required", "Free collision assist not available", and "Check parking sensor" were displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed and determined that an over-the-air (OTA) update was needed. The vehicle was repaired. The failure persisted, and the vehicle was taken back to the same local dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,700.

NHTSA ID

11649583

Incident

Mar 11, 2025

Mileage

3,700 mi

WHILE DRIVING ON [XXX] IN MUNDELIEN IL. POSTED 40MPH; CAR CHANGED CRUISE CONTROL TO 60MPH WHEN PASSING ROUTE SIGNS THIS HAPPENS CONSISTENTLY. EVERY TIME IT PASSED A [XXX] SIGN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11610692

Incident

Aug 24, 2024