2024 Ford Escape PHEV Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Ford Escape PHEV, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical866.7%
- Fuel system216.7%
- Driver assistance18.3%
- Powertrain (other)18.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Ford issued a recall under campaign FSA 25SC4 Escpae / Corsair PHEV High Voltage Battery Cell Internal Short Circuit. As part of their campaign they advised customers to only charge to 80%. They finally issued a fix to the issue and their fix was to reduce to charging capacity of the High Voltage battery for 11.7 kWh to 8kWh. The vehicle when sold by Ford was sold as being able to provide 11.7 kWh on a charge resulting in 37 miles of electric driving. Now since the recall fix and their forced reduction of charging capacity 22 to 26 miles is the best electrical charge obtained. Whereas before the recall at 100% charge 37 to 43 miles of electrical charge driving was possible. Ford has mislead customer with their fix by saying they can now charge to 100% when in reality it is only 80%
VIN [XXX], after recall the battery only charges to 29 miles , before it charged to 40 miles. After several visits to the service dealership BP Ford in [XXX] it has not been fixed. Also contacted Ford , they did nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
My car has been recalled for over 6 months and it has not been repaired.
Possible battery short circuit. Safety recall issued months ago. recall no. 24V954 /24S79)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHILE DRIVING ON [XXX] IN MUNDELIEN IL. POSTED 40MPH; CAR CHANGED CRUISE CONTROL TO 60MPH WHEN PASSING ROUTE SIGNS THIS HAPPENS CONSISTENTLY. EVERY TIME IT PASSED A [XXX] SIGN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
My car has been recalled for over 6 months and it has not been repaired.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .