RoadVitals

2003 Ford Escape Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
558
Latest Apr 19, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
70
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 11, 2003

What this page shows

Our database holds 558 NHTSA owner-reported complaints for the 2003 Ford Escape. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 558 · page 1 of 23

AirbagsEngine
Filed Apr 19, 2025

I was doordashing as it's my job and all of sudden my car starts not idling won't stay off od off switch that switch stayed consistently flickered either the engine or transmission is slipping or misfiring

NHTSA ID
11655657
Incident
Apr 19, 2025
Electrical
Filed Sep 4, 2024
Crash reported

Never received a recall letter or notice

NHTSA ID
11612466
Incident
Sep 4, 2024
Body & structure
Filed Jan 8, 2024

The contact owns a 2003 Ford Escape. The contact stated that the front wheel would extend outward while turning the vehicle, braking, or during acceleration, causing the vehicle to slightly veer to the right. The vehicle was taken to the dealer where it was diagnosed that the front passenger’s side control arm had slightly detached. The dealer informed the contact the failure was a result of NHTSA Campaign Number: 14V165000 (Structure) and the vehicle was included; however, the fix needed exceeded the repair stated in the recall remedy. The dealer diagnosed that the front subframe was extremely rusted and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened. The contact was also referred to NHTSA Hotline to file a complaint. The approximate failure mileage was 122,000.

NHTSA ID
11564147
Incident
Oct 8, 2023
Mileage
122,000 mi
BrakesElectrical
Filed Jun 29, 2023

The contact owns a 2003 Ford Escape. The contact stated that upon starting the vehicle, and while driving at unknown speeds, the vehicle was smoking. There were no warning lights illuminated. The owner disconnected the battery. The vehicle was taken to an independent mechanic who informed the owner that the ABS module and wiring harness needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 130,000.

NHTSA ID
11529512
Incident
Jun 27, 2023
Mileage
130,000 mi
Suspension
Filed Mar 11, 2022

Driver had uneasy feeling with stability of vehicle as if it was swaying. He got it looked at and was told he probably needed lower control arm and links to take care of the problem. After ordering parts, the vehicle, while driving to work, a loud popping sound was heard and then the vehicle dropped down and had to be towed home (thank God this didn't happen on the expressway). I then looked up any recalls on this vehicle and low and behold there was a recall on this year, make and model car BUT not on this VIN number (Ford's number for this recall is 14S02. Recall date 2014-04-02 Recall no.14V165000). This vehicle suddenly and dangerously broke down from this same problem, and has the same issue that was recalled by Ford on this make, model and year described in their recall (14S02) but the VIN number seems to say otherwise when I looked it up. This needs to be investgated before this happens to someone while driving in snow or rainy condtions or while driving on the expressway. Please investigate!

NHTSA ID
11456359
Incident
Mar 8, 2022
Airbags
Filed Dec 30, 2021
Crash reported1 injury reported

I had a rear end at fault collision that totaled my 2003 Ford Escape on Dec.19, 2021....not one air bag deflated (yes I was at fault) because I was the one whom ran into the back of a jeep.....I'm having neck pain and spasms from whiplash, just curious whu not 1 airbG in the whole car deflated?

NHTSA ID
11445539
Incident
Dec 19, 2021
Filed Jul 9, 2021
Fire reported

The contact owns a 2003 Ford Escape. The contact's nephew stated while driving approximately 35 mph, there was smoke coming from under the hood. The contact pulled over and fire started coming from under the hood. The fire department was called out however, the fire was extinguished before they arrived. A fire report was filed. The vehicle was towed back to the contact's sister’s residence. The vehicle was diagnosed but was not repaired. The contact stated there was no warning light illuminated. The manufacturer was informed of the failure. The failure mileage was unavailable.

NHTSA ID
11424099
Incident
May 14, 2020
BrakesDriver assistance
Filed Jul 7, 2021

I was recently driving on the interstate and the gas pedal got stuck so the car started speeding up very fast and the brakes and emergency brake would not make it slow down. After this i found out there was a recall about this problem and it says the previous owner of the vehicle fixed it but it’s happened while i owned it so i don’t think it was fixed correctly.

NHTSA ID
11423859
Incident
May 12, 2021
Driver assistancePowertrain (other)Steering
Filed Feb 28, 2021

DRIVING DOWN THE INTERSTATE COMING FROM GEORGIA, IT WOULD DOWNSHIFT SUDDENLY WITHOUT WARNING. I HAVE NOT BEEN ABLE TO DRIVE IT IN ABOUT 4 MONTHS.I THOUGHT I HAD EVERYTHING REPAIRED, THEN MY TRUCK STOPPED PULLING IN DRIVE AT A RED LIGHT. MY SAFETY NEUTRAL SWITCH IS BRAND NEW AND THE POSITION SENSOR. 10/12/2020 WHEN PROBLEM AROSE AFTER REPLACING SENSORS 02/09/2021 ANY IDEAS WHY IT IS DOING THIS?

NHTSA ID
11398303
Incident
Feb 9, 2021
Mileage
150,000 mi
Powertrain (other)
Filed Feb 2, 2021

I HAVE A 2003 FORD ESCAPE AND I HAVE HAD TO REPLACE 2 OF THE SHIFTER CABLES. THE CABLES TO ALLOW THE TRUCK TO GO FROM PRND12.ON THE DASHBOARD IF THE BLACK BOLD SQUARE ISN'T AROUND THE P WHEN I TURN OFF THE TRUCK THEN I CANNOT TAKE MY KEY OUT OF THE IGNITION WHEN PARKED.I DO NOT WANT THE VEHICLE TO KEEP MOVING .

NHTSA ID
11394382
Incident
Dec 1, 2020
Mileage
194,000 mi
Suspension
Filed Jan 10, 2021

WHILE REPLACING THE CONTROL ARMS ON MY 2003 FORD ESCAPE XLT 4X4 I NOTICED ON THE PASSENGER SIDE THERE WAS ALOT OF CORROSION SO MUCH SO THE CONTROL ARM IS BARELY HANGING ON THERE IS A FLAT BAR RUNNING FROM DRIVERS SIDE TO PASSENGER SIDE WHICH HAS BEEN RENDERED USELESS BECAUSE THE BOLT THAT IS USED TO HOLD IT IN PLACE HAS NOTHING TO BOLT TO THIS WAS SUPPOSED TO FIX THE ISSUE WITH CORROSION WELL IT HASN'T ITS NOW GONNA COST ME GOD KNOWS HOW MUCH TO FIX I WOULD LIKE TO KNOW IF THIS ISSUE IS STILL COVERED UNDER, THE RECALL

NHTSA ID
11387401
Incident
Jan 9, 2021
Suspension
Filed Dec 29, 2020

RECALL #14S02 (NHTSA CAMPAIGN # 14V165000) COVERED REPLACEMENT OF LOWER CONTROL ARM & BALLPOINT FOR EVERY NEARBY STATE, BUT NOT VIRGINIA. BOTH LOWER CONTROL ARMS ON MY VEHICLE ARE CORRODED AND IN NEED OF REPLACEMENT, BUT THERE IS NO OPEN RECALL FOR MY VIN BECAUSE 14S02 DID NOT INCLUDE VIRGINIA. DRIVING VEHICLE WITH CORRODED CONTROL ARMS IS DEEMED DANGEROUS, BUT COSTS OF REPLACING APPROACH VEHICLE VALUE.

NHTSA ID
11385460
Incident
Dec 28, 2020
Mileage
106,500 mi
Powertrain (other)
Filed Sep 5, 2020

VEHICLE MOVED FORWARD WHEN IN REVERSE GEAR WHEN I WAS TRYING TO BACK UP AT WORK. I HAD TO HAVE PEOPLE AT WORK COME HELP ME PULL THE VEHICLE BACKWARDS TO AVOID CRASHING INTO THE WALL. IT STILL ONLY GOES FORWARD, EVEN IN REVERSE GEAR. IT IS NOT SAFE TO DRIVE!!!

NHTSA ID
11353342
Incident
Sep 4, 2020
Mileage
140,000 mi
Suspension
Filed Aug 16, 2020

FORD ESCAPES FROM THE 2001 THROUGH 2004 MODEL YEARS FOR CORROSION OF THE FRONT SUBFRAME. THE SUBFRAME CARRIES THE ENGINE, TRANSMISSION, STEERING GEAR AND THE FRONT SUSPENSION, BRAKES AND WHEELS FORD SAYS THE CORROSION CAN LEAD TO SEPARATION OF A CONTROL ARM -- PART OF THE SUSPENSION THAT HOLDS THE WHEEL AND TIRE IN THE RIGHT PLACE I WAS TOLD THAT THIS PART NEEDS TO BE REPLACED ON MY CAR. IT'S CORRODED BY A MECHANIC. THAN I READ THE USA TODAY 2014 ARTICLE. I WAS NEVER NOTIFIED. I JUST TOOK VIDEO AND PICTURES OF THE PART. ON MY CELL PHONE I CAN SUBMITT. ACCORDING TO THIS ARTICLE FORD KNEW ABOUT THIS. WHAT R MY OPTION TO GET THE REPAIR.

NHTSA ID
11349735
Incident
Aug 2, 2017
Powertrain (other)
Filed Aug 6, 2020

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. MARK MCLARTY FORD LOCATED AT 4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, (501) 945-1200, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V606000 (POWER TRAIN) AND 04V165000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 229,000.

NHTSA ID
11343633
Incident
Jul 29, 2020
Mileage
229,000 mi
Powertrain (other)
Filed Aug 4, 2020

WHILE MY 2003 ESCAPE WAS IN MOTION, THE VEHICLE JERKED AND KICKED AD I PRESSED ACCELERATING ON A HEAVY CITY HIGHWAY. THE VEHICLE COULDN'T DRIVE OR MOVE FORWARD. I BELIEVE IT IS THE TRANSMISSION WENT OUT. THE GEARS WERE SLIPPING OR NOT GOING IN POSITION. I WAS USING MORE GAS, HAVING A RECALL ON TRANSMISSION WAS ANNOUNCED ON 2003 FORD ESCAPE. RECALL ID 234608 ON POWERTRAIN AUTOMATIC TRANSMISSION. AND RECALL ID 234607 AUTOMATIC TRANSMISSION: GEAR POSITION INDICATION. RECALL ID 234607 I CALLED THE FORD SERVICE CENTER. I WAS TOLD NO RECALLS UNDER MY VIN NUMBER. I ASKED FOR ASSISTANCE TO FIX MY TRANSMISSION. NO WAS ANSWER. I TOOK MY CAR BACK TO PLACE I PURCHASED IT CARTER'S RADIATOR, PURCHASED 5-8-2020. CARTER RADIATOR DID DIAGNOSE, FOUND IT WAS THE TRANSMISSION. I WAS TOLD CAR WILL NOT GO INTO GEARS. 4TH GEAR IS IN-OPERATIVE. ONY 1ST & 2ND GEARS OPERATING. TO REPAIR FAULTY TRANSMISSION WILL COST $3900, BUT BECAUSE I PURCHASED VEHICLE FROM THEM, REPAIR COST IS $2400.

NHTSA ID
11343132
Incident
Jul 29, 2020
Mileage
229,000 mi
Brakes
Filed Jul 21, 2020
Fire reported

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE ENTERING THE DRIVEWAY TO PARK, THERE WAS SMOKE PRESENT. THE CONTACT EXITED THE VEHICLE AND OPENED THE HOOD WHEN A FIRE WAS DISCOVERED. THE CONTACT GRABBED A WATER HOSE AND EXTINGUISHED THE FIRE. THE ABS MODULE CONNECTOR WAS MELTED ALONG WITH WIRES. AT THE TIME OF THE INCIDENT THE CONTACT WAS PREGNANT AND HAD HER 4-YEAR-OLD DAUGHTER IN THE VEHICLE. NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT WAS NOT CONTACTED. NO POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT THERE WAS A RECORDING STATING THAT NO CALLS WERE BEING ACCEPTED AT THE MOMENT. THE LOCAL DEALER (UNKNOWN DEALER INFORMATION) WAS THEN CALLED WHERE THEY MENTIONED THAT NHTSA ACTION NUMBER: PE06048 (SERVICE BRAKES, HYDRAULIC) WAS PREVIOUSLY PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

NHTSA ID
11340612
Incident
Jul 20, 2020
Mileage
115,000 mi
ElectricalPowertrain (other)
Filed Jul 14, 2020

SENSE WE BOUGHT THIS 2003 FORD ESCAPE WE HAVE REPLACED 5 ALTENATORS TRANSMISSION PROBLEMS .3 NEUTRAL SAFETY SWITCHES. AND STILL HAVING PROBLEMS THE TRANSMISSION PROBLEMS ARE THE SAME REASON FOR THE RECALL BUT MY CAR IS JUST A MONTH NEWER GO FIGURE

NHTSA ID
11339318
Incident
Mar 1, 2018
BrakesOther / unspecified
Filed Jul 11, 2020

I BROUGHT BRACES DRUMS FOR BACK WHEELS STILL IDONOT HAVE BRACES THEY DONOT WORK TOOK TO AUTO PLACE WAS TOLD TO CONTACT DEALER

NHTSA ID
11338743
Incident
Jul 10, 2020
Suspension
Filed Jun 30, 2020

THE MECHANIC TOLD ME THAT THE SUB FRAME WAS BROKEN AND WOULD BE ABOUT $1000 TO REPLACE. I WAS DRIVING DOWN A DIRT ROAD , IT WAS A LITTLE BUMPY AND THE STEERING WHEEL STOPPED WORKING DUE TO THE FRAME BREAKING. THE 2003 FORD ESCAPE HAS 124,000 MILES ON IT. LUCKILY NOBODY WAS HURT, BUT I CAN'T BELIEVE THE FRAME OF N SUV COULD BREAK SO EASILY. *TR

NHTSA ID
11331652
Incident
Jun 4, 2020
Mileage
124,000 mi
Suspension
Filed May 22, 2020

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT UPON TAKING HIS VEHICLE TO AN INDEPENDENT MECHANIC TO BE INSPECTED, THE MECHANIC DISCOVERED SEVERE CORROSION ON THE DRIVER SIDE REAR WHEEL TUBULAR FRAME. THE MECHANIC INFORMED HIM THAT THE FAILURE COULD CAUSE THE COLLAPSE OF THE DRIVER SIDE REAR WHEEL. PRIOR TO THE DISCOVERY, THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000(STRUCTURE). THE CONTACT SPOKE WITH GERMAIN FORD OF COLUMBUS (7250 SAWMILL RD, COLUMBUS, OH 43235, (614) 356-9743) WHERE HE WAS INFORMED THAT THE DEALER WAS NOT AUTHORIZED TO REPAIR THE VEHICLE. THE CONTACT WAS THEN REFERRED TO THE MANUFACTURER WHO THEN REFERRED HIM TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 254,000.

NHTSA ID
11325604
Incident
May 18, 2020
Mileage
254,000 mi
Filed Apr 3, 2020

MY TRANSMISSION HAS WENT OUT THE PREVIOUS OWNERS HAD A TRANSMISSION PUT IN 2013 WITH A THREE YEAR WARRANTY AND I BOUGHT THE CAR 2019 AND IT WENT OUT 2 MONTHS LATER. IT WILL BACK UP BUT WON'T GO FORWARD.

NHTSA ID
11320155
Incident
Jul 10, 2019
Suspension
Filed Mar 20, 2020

MY CAR HAD A RECALL #14S02 FOR A RUSTED SUBFRAME. FORDS FIX WAS TO PUT A $20 PIECE OF METAL THAT THEY CALL A REINFORCEMENT BRACE. THIS REINFORCED BRACE HAS FAILED AND THE ORIGINAL PROBLEM HAS REOCCURRED. THE ORIGINAL RECALL PROBLEM WAS THAT THE CAR WAS ALMOST IMPOSSIBLE TO STEER AND COULD CAUSE SERIOUS ACCIDENTS. NOW FORD IS TELLING MY THERE IS NOTHING THEY CAN DO SINCE THEY PUT THE CHEAP REINFORCEMENT BRACE! NOW I HAVE AN UNDRIVEABLE VEHICLE THAT HAS THE SAME PROBLEM AS THE ORIGINAL RECALL! I BELIEVE THEY SHOULD BE RESPONSIBLE TO FIX THE PROBLEM SINCE WHAT THEY DID TO FIX THE RECALL HAS LITERALLY FAILED AGAIN!

NHTSA ID
11318791
Incident
Mar 5, 2020
Mileage
86,000 mi
Body & structureSuspension
Filed Mar 12, 2020

TL* THE CONTACT'S MOTHER OWNS A 2003 FORD ESCAPE. THE CONTACT'S MOTHER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) THE VEHICLE WAS REPAIRED AT HOPKINS FORD OF ELGIN INC. LOCATED AT (1045 E CHICAGO ST, ELGIN, IL 60120) HOWEVER, THE FAILURE WAS EXPERIENCED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE MOVED FROM LEFT TO RIGHT INDEPENDENTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO CONTROL THE VEHICLE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER AND PASSENGER'S SIDE CONTROL ARMS AND THE FRONT SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

NHTSA ID
11317695
Incident
Mar 4, 2020
Mileage
86,000 mi
Airbags
Filed Dec 10, 2019

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 TO 20 MPH, THE VEHICLE HESITATED AND THE AIR BAG INDICATOR FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO BEACH FORD (888-869-6079, LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452) AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE FAILED INSPECTION DUE TO THE AIR BAG INDICATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 193,481.

NHTSA ID
11288231
Incident
Aug 10, 2019
Mileage
193,481 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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