Interior & seats
Filed Oct 4, 2021
Driver seat not function properly the motor operating Has fail
- NHTSA ID
- 11435327
- Incident
- Sep 2, 2021
2011 Ford Escape Interior & seats Problems
Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Oct 4, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 1,313 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2011 Ford Escape submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
Shown in the owner’s own words, exactly as filed
Interior & seats
Filed Apr 16, 2020
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN A SEMI TRUCK PASSED THE VEHICLE THE HOOD CAME UP WITHOUT WARNING, CAUSING THE HOOD TO HIT THE WINDSHIELD. THE CONTACT STATED THAT NO ONE HAD PREVIOUSLY OPENED THE HOOD PRIOR TO THE FAILURE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SERPENTINI CHEVROLET BUICK OF ORRVILLE (1107 N MAIN ST, ORRVILLE, OH 44667) WHERE IT WAS AWAITING DIAGNOSES. THE CONTACT STATED THAT THE DEALER INFORMED HE OF NO OPEN RECALL FOR THE FAILURE HOWEVER, SHE RESEARCHED THE FAILURE ON-LINE AND FOUND MULTIPLE COMPLAINTS FOR THE SAME HOOD LATCH FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *JS
- NHTSA ID
- 11321311
- Incident
- Apr 15, 2020
- Mileage
- 100,000 mi
Interior & seats
Filed Dec 3, 2017
TRYING TO MOVE THE ELECTRIC DRIVERS SEAT BACK IS STUCK IN THE FORWARD POSITION
- NHTSA ID
- 11052087
- Incident
- Oct 11, 2017
- Mileage
- 155,000 mi
AirbagsInterior & seats
Filed Dec 27, 2014
Crash reported2 injuries reported
I JUST GOT OFF THE FREEWAY ON RAMP AND SLOWED FOR TRAFFIC. TRAFFIC JUST STARTED TO GO SO, I JUST TOOK MY FOOT OF THE BRAKE AND SLOWLY PROCEEDED TO MOVE, WHEN OUT OF NOWHERE I WAS THROWN FORWARD AND OUT OF MY SEAT. THE VIOLENT IMPACT PUSHED MY VEHICLE INTO A TRUCK IN FRONT OF ME, THAT IMPACT CAUSED ME TO FLY BACKWARDS AND MY DRIVER'S SEAT BROKE. MY CONCERN IS THAT THE AIRBAGS DIDN'T GO OFF AND MY SEAT BROKE CAUSING INJURY. THE SEAT SHOULD HAVE NEVER BROKE. *TR
- NHTSA ID
- 10668522
- Incident
- Dec 20, 2014
- Mileage
- 24,000 mi
Interior & seats
Filed Sep 18, 2014
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE AUTOMATIC TAILGATE WAS CLOSING, THE LATCH CLOSED INCORRECTLY AND THE WINDOW SHATTERED. THE CONTACT STATED THAT THE LIFTGATE LATCH WAS FAULTY EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR REPAIR AND THE LATCH WAS LUBRICATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 12,500.
- NHTSA ID
- 10637182
- Incident
- Aug 30, 2013
- Mileage
- 12,500 mi
Interior & seats
Filed Apr 12, 2014
RIGHT REAR PASSENGER DOOR WON'T UNLOCK OR OPEN. *JS
- NHTSA ID
- 10579360
- Incident
- Apr 7, 2014
- Mileage
- 38,989 mi
AirbagsInterior & seats
Filed Feb 19, 2014
Crash reported1 injury reported
2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO AIR BAG AND SEAT FAILURE. *SMD THE CONSUMER STATED WHEN SHE WAS REAR ENDED, HER HEAD FLEW FORWARD AND HIT THE STEERING WHEEL WITH HER MOUTH, THEN FLEW BACKWARD, WHERE THE BACK OF THE SEAT COLLAPSED, WHICH ALLOWED HER TO FLY BACK AND LAND AT A PARTIALLY RECLINED POSITION. FOR APPROXIMATELY 20 MINUTES, SHE LAID IN THE VEHICLE, SUFFERING FROM MUSCLE SPASMS, TRYING TO DETERMINE IF SHE COULD STAND UP. THE CONSUMER WAS DIAGNOSED WITH A CONCUSSION AND WHIPLASH.
- NHTSA ID
- 10564109
- Incident
- Nov 21, 2013
Interior & seats
Filed Oct 3, 2011
Crash reported
REAR END COLLISION CAUSED BOTH FRONT SEATS BUCKLE BACK COMPLETELY FLAT . IS THAT SUPPOSED TO HAPPEN?
- NHTSA ID
- 10428299
- Incident
- Sep 26, 2011
- Mileage
- 9,000 mi
Body & structureInterior & seats
Filed Aug 19, 2011
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THE DRIVER AND THE PASSENGER FRONT DOOR FAILED AND THE DOORS WOULD NOT OPEN AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY CLEANED THE DOOR LOCKS, BUT THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 8,429. THE CONSUMER STATED AT 8,429 THE DEALER REPLACED THE DOOR LATCH ASSEMBLY. HOWEVER, AT 8,832 THE FRONT PASSENGER DOOR LOCKED AND NOW IT WILL NOT UNLOCK. UPDATED 10/05/11
- NHTSA ID
- 10420124
- Incident
- Aug 8, 2011
- Mileage
- 8,429 mi
AirbagsInterior & seats
Filed May 21, 2011
Crash reported1 injury reported
FORD ESCAPE 2011 HAD A CAR ACCIDENT ON MAY 17TH 2011 I WAS HIT FROM BEHIND AND WITH THE IMPACT I HIT THE CAR IN FRONT OF ME. WHEN I WAS HIT THE AIR BAGS DID NOT DEPLOY, ALSO THE DRIVERS SEAT BROKE IN HALF. THE HUNK HORN WOULD NOT STOP BLOWING. DUE TO THE CAR SEAT BRAKING I HAVE SEVERAL INJURIES AND HAVE BEEN GOING TO THERAPY DAILY. I HAD A 2010 FORD FOCUS AND CHANGED IT TO THE FORD ESCAPE FOR SECURITY PURPOSES AND NOW THIS HAPPENS. I DID NOT FEEL SAFE AT ALL AT THE TIME OF THE ACCIDENT. DUE TO THE ACCIDENT I HAVE NO CAR NOW AND NOW WHY OF GETTING ANYWHERE AND THE WAIT WILL BE PROLONGED DUE TO THE SAFETY FEATURES THAT DID NOT WORK ON THE CAR THEY HAVE TO INVESTIGATE FURTHER. *TR
- NHTSA ID
- 10402268
- Incident
- May 17, 2011
- Mileage
- 3,400 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .