RoadVitals

2004 Ford Excursion Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jul 11, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 95 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2004 Ford Excursion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistance
Filed Jul 11, 2015

IT WILL NOT DISENGAGE WHEN CRUISE CONTROL IS IN USE. IT CONTINUES TO DO THIS IF USED.

NHTSA ID
10733391
Incident
Jul 1, 2014
Mileage
137,000 mi
Driver assistance
Filed Sep 16, 2014

WHEN USING CRUISE CONTROL, THE CRUISE CONTROL WILL NOT TURN OFF WHEN PUSHING THE BRAKE. I LITERALLY HAVE TO POUND ON THE BRAKE TO DISABLE THE CRUISE CONTROL. *TR

NHTSA ID
10633742
Incident
Sep 9, 2014
Driver assistance
Filed Jun 13, 2012

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT DECELERATE. THE CONTACT HAD TO APPLY REPEATED PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 175,000.

NHTSA ID
10461635
Incident
Jun 6, 2012
Mileage
175,000 mi
Driver assistanceElectricalFuel system
Filed Dec 7, 2010

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT WAS STOPPED AT A LIGHT WHEN THE VEHICLE ATTEMPTED TO ACCELERATE FORWARD. THE CONTACT STATED THAT THE BRAKES WERE APPLIED DURING THE FAILURE. THE FOLLOWING DAY, THE VEHICLE FAILED TO START AND WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER ADVISED HIM THAT THE VEHICLE WOULD NEED A NEW INJECTION CONTROL PRESSURE SENSOR AND A FUEL INJECTION CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 05V27000 (ELECTRICAL SYSTEM: WIRING) AND WAS ADVISED BY THE DEALER AND THE MANUFACTURE THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 82,300 AND THE APPROXIMATE CURRENT MILEAGE WAS 82,400. UPDATED 02/03/11*LJ UPDATED 02/11/11

NHTSA ID
10369427
Incident
Dec 4, 2010
Mileage
82,300 mi
Driver assistance
Filed Sep 2, 2010
Crash reported

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. IN JULY OF 2009 THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 09V399000 VEHICLE SPEED CONTROL; HOWEVER, THE REPAIR DIDN'T CORRECT THE FAILURE. ON JULY 30, 2010 WHILE DRIVING THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT A FAULTY SWITCH IN THE CRUISE CONTROL AREA CAUSED THE FAN AND FUSES TO FAIL. THE MANUFACTURER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THE SWITCH WAS ONLY REPLACED AT THE TIME OF THE RECALL REPAIR; THEREFORE, IF IT WAS LEAKING THEY ARE NOT RESPONSIBLE FOR THE SWITCH FAILING. THE FAILURE MILEAGE WAS 131,000 AND THE CURRENT MILEAGE WAS 140,000.

NHTSA ID
10353538
Incident
Jul 30, 2010
Mileage
131,000 mi
Driver assistance
Filed Jan 28, 2005

VEHICLE EXPERIENCED CRUISE CONTROL PROBLEMS. WHEN DRIVING DOWN A HILL CRUISE CONTROL DISENGAGED. WHEN THE DRIVER PRESSED CRUISE CONTROL IT WILL NOT ENGAGE, AND VEHICLE WILL CONTINUE TO SLOW DOWN, AND THEN IT STALLED. *AK

NHTSA ID
10109153
Incident
May 15, 2004
Mileage
5,000 mi
Driver assistanceEngine
Filed Nov 10, 2004

WHILE DRIVING, VEHICLE WOULD STALL. THE DRIVER WAS ABLE TO RESTART AND NOTICED THAT THE VEHICLE WOULD ACCELERATED SUDDENLY ON ITS OWN WITHOUT WARNING. THE DRIVER APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE VEHICLE CONTINUE TO ACCELERATED WITH SPEED. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM CAN NOT BE DUPLICATED. *NM THERE WAS AN OIL LEAK. *SC

NHTSA ID
10096995
Incident
Oct 15, 2004
Mileage
2,248 mi
Driver assistance
Filed Aug 4, 2004

WHILE DRIVING ENGINE REVVED AND THE VEHICLE SURGED FORWARD, ALTHOUGH THE CONSUMER'S FOOT WAS NOT ON THE ACCELERATOR PEDAL. THE VEHICLE HAS DONE THIS N SEVERAL OCCASION AND SOMETIMES THE VEHICLE EVEN STALLED. THE DEALERSHIP SERVICED THE VEHICLE 3 TIMES FOR THIS ISSUE. THE DEALER IS CURRENTLY WORKING ON THE VEHICLE BUT IS UNABLE TO REMEDY THE PROBLEM BECAUSE THEY CAN NOT DUPLICATE IT. *AK *NM

NHTSA ID
10081689
Incident
May 25, 2004
Mileage
4,049 mi
Driver assistance
Filed Jul 26, 2004

PURCHASED NEW 2004 FORD EXCURSION ON 3/9/2004. WITHIN A MONTH WE DISCOVERED A PROBLEM WITH THE CRUISE CONTROL. WHEN GOING DOWN HILL, THE UNIT WOULD FAIL TO RE-ENGAGE AS IT STARTED BACK UP THE HILL. SOMETIMES IT WOULD RE-ENGAGE WITH A MASSIVE SURGE OF ENGINE. ONCE THE ENGINE TOTALLY STALLED FORCING US TO FIGHT THE VEHICLE OFF THE ROAD AND OUT OF THE FLOW OF TRAFFIC. AFTER THREE RETURNS TO THE DEALERSHIP, THEY FINALLY ADMITTED THAT THERE IS A KNOWN DEFECT AND FORD IS WORKING ON DETERMINING A FIX. WE HAVE BEEN CALLING AND WAITING SINCE APRIL, 2004 TO HAVE THIS REPAIRED. IN THE MEANTIME, WE DO NOT DARE USE THE CRUISE CONTROL FOR FEAR OF ANOTHER STALL IN HEAVY TRAFFIC. WE HAVE CONTINUALLY CALLED THE DEALERSHIP AND FORD MOTOR (REFERENCE NUMBER 1684711834). EACH TIME WE CALL, THEY ASK THE SAME QUESTIONS OVER AND OVER AND HAVE YET TO TELL US AN ESTIMATED DATE FOR A FIX. (NOTE IN THE NUMBER OF FAILURES BELOW, THIS IS A BEST GUESS AS IT HAPPENS EVERY TIME WE GO DOWN/UP A STEEP HILL...WE'VE STOPPED USING THE CRUISE CONTROL BECAUSE OF THIS...ALSO THE INCIDENT DATE IS BEST GUESS AS TO WHEN IT FIRST STARTED HAPPENING.*AK

NHTSA ID
10082665
Incident
Apr 1, 2004
Mileage
500 mi
Driver assistance
Filed Jan 22, 2004

CONSUMER CHECKED THE INTERNET AND FOUND THAT THERE WERE MANY PEOPLE WHO WERE HAVING THE SAME PROBLEMS THAT HE WAS HAVING. VEHICLE COULD NOT BE ALIGNED. TOOK VEHICLE TO DEALER FOR AN ALIGNMENT, BUT VEHICLE STILL WANDERED LEFT AND RIGHT. MECHANIC CLAIMED THERE WAS NO RESOLUTION FOR THE PROBLEM. *AK

NHTSA ID
10055689
Incident
Jan 22, 2004

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .