RoadVitals

2004 Ford Excursion Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
95
Latest Aug 12, 2021
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Ford Excursion, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine2924.4%
  • Electrical2117.6%
  • Tires & wheels75.9%
  • Interior & seats65.0%
  • Visibility54.2%
  • Brakes54.2%
  • Airbags32.5%
  • Exterior lighting32.5%
  • Powertrain (other)32.5%
  • Body & structure32.5%
  • Transmission32.5%
  • Steering32.5%
  • Suspension32.5%
  • Seat belts21.7%
  • Heating & air conditioning10.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

29
reports

From owner reports, verbatim

TOTAL LOSS OF ENGINE POWER MASSIVE AMOUNT BLACK SOOT EXITING EXHAUST WHILE DRIVING RECALL # 05V270000 WAS NOT PERFORMED ON VEHICLE ( I AM THE ORIGINAL OWNER) NEVER RECEIVED NOTICE IN MAIL AND DEALER SOMEHOW MISSED THIS "WORK" AND FORD SHOULD HAVE FOLLOWED THROUGH ON THIS SITUATION. OTHER REPAIRS DONE TO THIS VEHICLE TO "FIX" THIS PROBLEM WAS TO DRAIN THE FUEL TANK (ALGAE IN FUEL WAS THE EXCUSE-NO ALGAE) FUEL PUMP AND FILTER RAIL (NOT PROBLEM) TWO TURBOCHARGERS WERE REPLACED DUE TO EXCESSIVE SOOTING (ONE WARRANTY ONE AT MY EXPENSE) EGR VALVES AND A CAM SENSOR (FORD KNOWS THE PROBLEMS EXIST BECAUSE FORD DISCOUNTINUED THE 6.0 LITRE MOTOR) THIS PROBLEM HAS OCCURED MULTIPLE TIMES OVER MY OWNERSHIP.

NHTSA ID 11405521 · filed Mar 30, 2021

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR INTO NEUTRAL, WHILE IN TRAFFIC, AND RESTARTED THE VEHICLE. AFTERWARDS, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO FUTURE FORD LINCOLN (LOCATED AT 650 AUTOMALL DR, ROSEVILLE, CA 95661, (888) 656-7577) WHERE A WIGGLE TEST WAS PERFORMED BECAUSE A FAILURE CODE COULD NOT BE FOUND. THE INJECTION CONTROL PRESSURE WAS REPLACED WITH A USED PART. THE CONTACT STATED THAT THE VEHICLE WAS WORSE AFTER THE REPLACEMENT OF THE USED PART AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO STATED THAT A WIRE HARNESS WAS NEEDED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V270000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

NHTSA ID 11205210 · filed May 2, 2019
All 29 reports naming engine

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

21
reports

From owner reports, verbatim

TOTAL LOSS OF ENGINE POWER MASSIVE AMOUNT BLACK SOOT EXITING EXHAUST WHILE DRIVING RECALL # 05V270000 WAS NOT PERFORMED ON VEHICLE ( I AM THE ORIGINAL OWNER) NEVER RECEIVED NOTICE IN MAIL AND DEALER SOMEHOW MISSED THIS "WORK" AND FORD SHOULD HAVE FOLLOWED THROUGH ON THIS SITUATION. OTHER REPAIRS DONE TO THIS VEHICLE TO "FIX" THIS PROBLEM WAS TO DRAIN THE FUEL TANK (ALGAE IN FUEL WAS THE EXCUSE-NO ALGAE) FUEL PUMP AND FILTER RAIL (NOT PROBLEM) TWO TURBOCHARGERS WERE REPLACED DUE TO EXCESSIVE SOOTING (ONE WARRANTY ONE AT MY EXPENSE) EGR VALVES AND A CAM SENSOR (FORD KNOWS THE PROBLEMS EXIST BECAUSE FORD DISCOUNTINUED THE 6.0 LITRE MOTOR) THIS PROBLEM HAS OCCURED MULTIPLE TIMES OVER MY OWNERSHIP.

NHTSA ID 11405521 · filed Mar 30, 2021

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR INTO NEUTRAL, WHILE IN TRAFFIC, AND RESTARTED THE VEHICLE. AFTERWARDS, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO FUTURE FORD LINCOLN (LOCATED AT 650 AUTOMALL DR, ROSEVILLE, CA 95661, (888) 656-7577) WHERE A WIGGLE TEST WAS PERFORMED BECAUSE A FAILURE CODE COULD NOT BE FOUND. THE INJECTION CONTROL PRESSURE WAS REPLACED WITH A USED PART. THE CONTACT STATED THAT THE VEHICLE WAS WORSE AFTER THE REPLACEMENT OF THE USED PART AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO STATED THAT A WIRE HARNESS WAS NEEDED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V270000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

NHTSA ID 11205210 · filed May 2, 2019
All 21 reports naming electrical

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

12
reports

From owner reports, verbatim

TOTAL LOSS OF ENGINE POWER MASSIVE AMOUNT BLACK SOOT EXITING EXHAUST WHILE DRIVING RECALL # 05V270000 WAS NOT PERFORMED ON VEHICLE ( I AM THE ORIGINAL OWNER) NEVER RECEIVED NOTICE IN MAIL AND DEALER SOMEHOW MISSED THIS "WORK" AND FORD SHOULD HAVE FOLLOWED THROUGH ON THIS SITUATION. OTHER REPAIRS DONE TO THIS VEHICLE TO "FIX" THIS PROBLEM WAS TO DRAIN THE FUEL TANK (ALGAE IN FUEL WAS THE EXCUSE-NO ALGAE) FUEL PUMP AND FILTER RAIL (NOT PROBLEM) TWO TURBOCHARGERS WERE REPLACED DUE TO EXCESSIVE SOOTING (ONE WARRANTY ONE AT MY EXPENSE) EGR VALVES AND A CAM SENSOR (FORD KNOWS THE PROBLEMS EXIST BECAUSE FORD DISCOUNTINUED THE 6.0 LITRE MOTOR) THIS PROBLEM HAS OCCURED MULTIPLE TIMES OVER MY OWNERSHIP.

NHTSA ID 11405521 · filed Mar 30, 2021

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTION CONTROL MODULE NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,096.

NHTSA ID 10682223 · filed Feb 9, 2015
All 12 reports naming fuel system

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

10
reports

From owner reports, verbatim

IT WILL NOT DISENGAGE WHEN CRUISE CONTROL IS IN USE. IT CONTINUES TO DO THIS IF USED.

NHTSA ID 10733391 · filed Jul 11, 2015

WHEN USING CRUISE CONTROL, THE CRUISE CONTROL WILL NOT TURN OFF WHEN PUSHING THE BRAKE. I LITERALLY HAVE TO POUND ON THE BRAKE TO DISABLE THE CRUISE CONTROL. *TR

NHTSA ID 10633742 · filed Sep 16, 2014
All 10 reports naming driver assistance

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

7
reports

From owner reports, verbatim

BOUGHT MICKEY THOMPSON ATZ 305 70 16 IN APRIL. HAVE TREAD SEPARATION

NHTSA ID 11254136 · filed Sep 9, 2019

I PURCHASED A SET OF 4 SPECTOR ADVANTA A/T SIZE LT265/75 R16 TIRES FOR MY 2004 FORD EXCURSION FROM LES SCHWAB IN MERIDIAN IDAHO ON 15 MAY 2008. I NOTICED THAT AT HIGHWAY SPEED THE FRONT OF THE VEHICLE WOULD SHAKE A BIT. LES SCHWAB CHECKED THE BALANCE, ALIGNMENT, ETC. BUT NOTED NOTHING WRONG. SINCE I USE MY VEHICLE FOR LOCAL TRAVEL AND TO TOW MY TRAVEL TRAILER I DON'T TRAVEL AT HIGH SPEEDS VERY OFTEN. ON 25 NOVEMBER, WHILE TRAVELING WITH MY FAMILY FROM BOISE IDAHO TO LAS VEGAS NEVADA WE EXPERIENCED A CATASTROPHIC TIRE FAILURE IN THE LEFT REAR. THE TIRE DISINTEGRATED WHILE TRAVELING ON A NEWLY RESURFACED ROAD AT APPROXIMATELY 70 MPH. THE VEHICLE SUSTAINED APPROXIMATELY $2000 IN DAMAGE FROM THE SHREDDED TIRE. UPON RETURN TO BOISE LES SCHWAB REPLACED THE BLOWN TIRE WITH THE SAME BRAND. I PURSUED A CLAIM WITH THE TIRE MANUFACTURER BUT THEY DENIED IT, AS DID THE DEALER LES SCHWAB. ON AUGUST 23 2009 WE EXPERIENCED ANOTHER TIRE BLOWOUT, LEFT REAR, WHILE RETURNING FROM A CAMPING TRIP. WE WERE TOWING OUR TRAVEL TRAILER AT APPROXIMATELY 50 MPH WHEN THE TIRE FAILED. I RETURNED TO LES SCHWAB AND TOLD THEM THAT 2 FAILURES WAS BEYOND COINCIDENCE AND THAT I WANTED THEM TO REPLACE THE TIRES AS THEY SEEMED DEFECTIVE. THE STORE MANAGER AGREED AND TRIED TO WORK WITH THE TIRE MANUFACTURER AND LES SCHWAB TO GET THE TIRES REPLACED WITH ANOTHER BRAND. EVERYONE REFUSED BUT THE MANAGER DID REPLACE THE BLOWN TIRE WITH A USED TIRE FROM A DIFFERENT MANUFACTURE. I SUBSEQUENTLY TRANSFERRED TO LAS VEGAS AND COMMUTE TO BOISE ON THE WEEKENDS. ON 25 OCTOBER I EXPERIENCED ANOTHER CATASTROPHIC TIRE FAILURE, THIS TIME THE RIGHT FRONT. I WAS TRAVELING AT THE POSTED HIGHWAY SPEED 75 MPH AND ALMOST FLIPPED THE VEHICLE WHEN I RAN DOWN THE SHOULDER INTO THE FIELD. THE TIRE TREAD HAD COMPLETELY SEPARATED FROM THE STEEL BELTS AND WAS STREWN ABOUT THE ROAD. *TR

NHTSA ID 10291931 · filed Nov 12, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

6
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT ALL THE VEHICLE DOORS FAILED TO LOCK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE DOOR LOCK ACTUATORS FAILED. THE CONTACT ALSO STATED THAT WHILE REFUELING, THE FUEL SPILLED TO THE GROUND. THE VEHICLE WAS TAKEN TO THE PRIVATE MECHANIC TO ADDRESS THE FAILURE. THE MECHANIC CONFIRMED THAT THE FILLER PIPE WAS RUSTED AND NEEDED TO BE REPLACED.THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 176,167.

NHTSA ID 10445875 · filed Jan 30, 2012

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT THE ENTIRE VEHICLE IS ELECTRONIC. HE STATED THAT THE SPEEDOMETER DOES NOT WORK, THE WINDOWS OCCASIONALLY ROLL UP AND DOWN, THE DOOR LOCKS DO NOT OPEN, AND THE TEMPERATURE GAUGE WORKS INTERMITTENTLY. THE VEHICLE WAS PURCHASED USED AND THE DEALER STATED THAT THEY CANNOT REPAIR THE FAILURES. THE VIN IS NOT INCLUDED IN THE RECALL. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000.

NHTSA ID 10244874 · filed Oct 8, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE ENGINE STALLED WITHOUT PRIOR WARNING. THE ENGINE WAS ABLE TO BE RESTARTED AFTER TEN MINUTES AND RESUMED NORMALLY, HOWEVER ALL OF THE POWER WINDOWS FAILED TO OPERATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL INJECTION CONTROL MODULE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 6/24/14*CN UPDATED 06/26/2014 *JS

NHTSA ID 10578586 · filed Apr 9, 2014

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT THE ENTIRE VEHICLE IS ELECTRONIC. HE STATED THAT THE SPEEDOMETER DOES NOT WORK, THE WINDOWS OCCASIONALLY ROLL UP AND DOWN, THE DOOR LOCKS DO NOT OPEN, AND THE TEMPERATURE GAUGE WORKS INTERMITTENTLY. THE VEHICLE WAS PURCHASED USED AND THE DEALER STATED THAT THEY CANNOT REPAIR THE FAILURES. THE VIN IS NOT INCLUDED IN THE RECALL. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000.

NHTSA ID 10244874 · filed Oct 8, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

5
reports

From owner reports, verbatim

2004 FORD EXCURSION. CONSUMER WRITES IN REGARD TO BRAKE FAILURE FROM RUPTURED BRAKE LINE. *AS *TR

NHTSA ID 11138668 · filed Oct 5, 2018

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH HE DEPRESSED THE BRAKE PEDAL BUT THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ONE OF THE BRAKE LINES WAS CORRODED AND HAD A HOLE RUSTED THROUGH. AS A RESULT, THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,745.

NHTSA ID 10470749 · filed Aug 15, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

THE AIR BAG CLOCKSPRING HAS BROKEN WHICH AS TRIGGERED A AIRBAG LIGHT ALSO MY HORN AND CONTROLS HAVE STOPPED WORKING. THE CLOCKSPRING HAS BEEN DISCONTINUED AND ISNT AVAILABLE. NEED A SOLUTION TO THIS ASAP

NHTSA ID 11229772 · filed Jul 6, 2019

AFTER BEING CUT OFF AND LOSING CONTROL OF THE VEHICLE I HIT THE GUARD RAIL HEAD ON AND THEN THE VEHICLE FLIPPED. THE AIR BAGS DID NOT DEPLOY. *TR

NHTSA ID 10671547 · filed Jan 10, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

3
reports

From owner reports, verbatim

WHILE CHECKING "ALL" LIGHTS PRIOR TO A ROAD TRIP, I FOUND THAT MY EXTERIOR "PARKING" LIGHTS FAILED TO WORK. I CHECKED FOR ANY RECALLS AND FOUND ONE DATED JULY 13 2011 NHTSA # 11V352000 AND FORD RECALL # 11C18. I TOOK THE VEHICLE TO MY FORD DEALER WHO SAID HE COULD NOT FIND A RECALL ON MY VEHICLE. I WAS QUOTED A PRICE OF, MIN: $130.00 TO DIAGNOSTIC THE PROBLEM AND FIND THE CURE. I'M UNDER THE IMPRESSION THIS IS A "SAFETY RECALL" FOR MY VEHICLE, FOR FAILURE TO MEET FEDERAL MOTOR VEHICLE SAFETY STANDARD # 108 "LAMPS, REFLECTIVE DEVICES, ASSOCIATED EQUIPMENT, AND STRONGLY FEEL IT IS FORDS IRRESPONSIBILITY TO REPAIR THIS PROBLEM AS PER THE RECALL LISTED ABOVE. *TR

NHTSA ID 10496457 · filed Feb 5, 2013

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. WHILE AT A TRAFFIC LIGHT THE CONTACT WAS INFORMED THAT THE EXTERIOR BRAKE LIGHTS WERE NOT ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V352000 (EXTERIOR LIGHTING:BRAKE LIGHTS) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

NHTSA ID 10426410 · filed Sep 20, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

3
reports

From owner reports, verbatim

CAR WAS SITTING, ENGINE RUNNING, IN PARK FOR 10 MINUTES AND THEN SUDDENLY WITH NO ONE INSIDE, MOVED FORWARD AND CRASHED INTO THE WINDOW OF A BUSINESS. THERE WAS A WITNESS THERE.

NHTSA ID 11286522 · filed Dec 2, 2019

I OWN A 2004 FORD EXCURSION WHICH HAS ON TWO OCCASIONS FAILED TO START AND WAS TOWED TO FAIRVIEW FORD. THE FIRST OCCURRENCE THE DEALER REPLACED THE CAMSHAFT SENSOR AND REFLASHED THE COMPUTER. THE SECOND INCIDENT THE CAR WAS ALSO TOWED BY ROADSIDE ASSISTANCE FROM MY DRIVEWAY. THE TOW TRUCK DRIVER WAS ALSO UNABLE TO START THE VEHICLE. I WAS CONTACTED LATER IN THE DAY BY MY SERVICE ADVISOR SAYING THAT THE VEHICLE STARTED FINE AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. ON A THIRD OCCURRENCE THE VEHICLE STALLED IN A PARKING LOT AND WOULD NOT RESTART FOR MY WIFE. AFTER SHOPPING FOR APPROXIMATELY 45 MINUTES MY WIFE RETURNED AND WAS ABLE START THE VEHICLE AND IT WAS DRIVEN STRAIT TO THE DEALER. THE DEALER WAS AGAIN UNABLE TO DUPLICATE THE PROBLEM. I HAVE ALSO GIVEN FAIRVIEW FORD SIX ATTEMPTS TO FIX MISALIGNED DOORS THAT ARE VISIBLY MISALIGNED AND CAUSE THE DOOR TO HAVE TO BE SLAMMED TO CLOSE THEM. THE DOORS WERE MISALIGNED WHEN PURCHASED AND THE DEALER IS UNABLE TO FIX THEM. AT ONE POINT AFTER THE DEALER TRIED TO ALIGN THE FRONT DRIVERS SIDE DOOR I COULD STICK MY FINGERS IN BETWEEN THE DOOR AND THE BODY ALL THE WAY TO THE OUTSIDE WITH THE DOOR CLOSED. THE VEHICLE HAS BEEN IN THE SHOP A TOTAL OF 35 DAYS AND NOW HAS 16K MILES. MY WIFE IS AFRAID TO DRIVE THE VEHICLE WITH MY THREE YOUNG CHILDREN FOR FEAR OF STALLING AND CAUSING AN ACCIDENT. *NM

NHTSA ID 10138060 · filed Sep 28, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE DEVELOPED RUST AND CORROSION ON THE ENTIRE UNDERBODY, INCLUDING THE AXLE. THE GAS TANK AND SUPPORTING BRACKETS WERE ALSO CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE CORROSION WAS EXTREMELY SEVERE. THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500 AND THE CURRENT MILEAGE WAS 17,000.

NHTSA ID 10329112 · filed May 6, 2010

REAR LIFTGATE GLASS SHATTERED WITH NO CAUSE IMPACT OR NO PROVOCATION. *TR

NHTSA ID 10298346 · filed Jan 5, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

3
reports

From owner reports, verbatim

WE PURCHASED 2004 FORD EXCURSION WITH THE 6.0L DIESEL ENGINE NEW IN FEBRUARY 2004. IT HAS BEEN TO THE DEALER NOW 2 TIMES FOR THE BACK UP SENSOR, APPROXIMATELY 5 TIMES FOR THE TURBO, UNABLE TO COUNT THE NUMBER OF TIMES FOR THE LACK OF POWER, THE VENT WINDOWS NOT WORKING, 3 TIMES FOR THE MOTOR ON THE POWER DRIVERS SEAT, BALL JOINTS 1 TIME, AND NOW OTHER FRONT END PARTS. THIS VEHICLE IS PRIMARILY USED TO GO TO CHURCH AND TRAVEL WITH THE ENTIRE FAMILY ON THE WEEKENDS FOR DAY TRIPS. WE HAVE HAD IT TO GRAHAM FORD SEVERAL TIMES, GERMAIN FORD SEVERAL TIMES, (BOTH ARE IN COLUMBUS, OHIO) AND THE LAST PLACE WE HAVE IT IS DONLEY FORD IN MOUNT VERNON, OHIO. WE CAN GET A FULL HISTORY OF ALL REPAIRS ON THIS VEHICLE IF NEEDED. THERE HAVE BEEN SO MANY THINGS GONE WRONG WITH THE TRUCK THAT IT IS DIFFICULT TO KEEP TRACK. THE SERVICE ADVISOR IS NOW TELLING MY WIFE TO "JUST TRADE IT IN". WE JUST WANT ALL OF THE PROBLEMS FIXED CORRECTLY AND FIND THE CAUSE OF THE ELECTRICAL FAILURES/ISSUES/PROBLEMS INSTEAD OF JUST FIXING WHAT BREAKS AND NOT FIXING THE CAUSE. WE PAID 50,000 BUCKS FOR THIS VEHICLE AND HAVE HAD NOTHING BUT PROBLEMS. THE START WAS WHEN WE WANTED TO GO TO MAINE AND COULD NOT TAKE IT BUT HAD TO TAKE OUR OLDER CONVERSION VAN. *TR

NHTSA ID 10244578 · filed Oct 6, 2008

DT: VEHICLE WAS INVOLVED N AN ACCIDENT DUE TO BRAKE FAILURE. THE ABS WENT OUT. WHEN OPENED THE HOOD FOR INVESTIGATION THE MASTER CYCLINDER SEPARTED FROM THE BRAKE BOOSTER CYLINDER. NO LOCK ON BOLT AND THE NUT SHEARED ITSELF OFF. CALLED FORD AND LEFT MESSAGE. HAD TO PUT NEW TRANSMISSION AT 16,000 MILES AS WELL. HAD 2 MECHANICS LOOK AT THIS AND SUGGESTED FORD SHOULD TAKE NOTICE. *AK *TT

NHTSA ID 10122503 · filed Jul 25, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR INTO NEUTRAL, WHILE IN TRAFFIC, AND RESTARTED THE VEHICLE. AFTERWARDS, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO FUTURE FORD LINCOLN (LOCATED AT 650 AUTOMALL DR, ROSEVILLE, CA 95661, (888) 656-7577) WHERE A WIGGLE TEST WAS PERFORMED BECAUSE A FAILURE CODE COULD NOT BE FOUND. THE INJECTION CONTROL PRESSURE WAS REPLACED WITH A USED PART. THE CONTACT STATED THAT THE VEHICLE WAS WORSE AFTER THE REPLACEMENT OF THE USED PART AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO STATED THAT A WIRE HARNESS WAS NEEDED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V270000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

NHTSA ID 11205210 · filed May 2, 2019

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE STEERING WHEEL WAS TURNED AND A LOUD POP WAS HEARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THE CONTACT THAT A COMPONENT OF THE STEERING BOX WAS FRACTURED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ID 10522101 · filed Jun 27, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

3
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THE STEERING WHEEL FELT LOOSE WHILE DRIVING APPROXIMATELY 25 MPH. THE FAILURE BEGAN TO RECUR WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTO SHOP WHERE THE CONTACT WAS TOLD THAT THERE WAS A CRACK ON THE FRONT PASSENGER SIDE STABILIZER BRACKET. CRACK WAS WELDED AND A GUSSET WAS APPLIED BETWEEN THE BRACKET AND FRONT AXLE. THE FAILURE AND CURRENT MILEAGES WERE 169,000. UPDATED 05/26/11 *BF THE CONSUMER STATED THE CRACK WAS THREE PLUS INCHES LONG AND IF NOT CORRECTED WOULD BREAK OFF AND CAUSE THE STEERING TO BECOME VERY UNSTABLE, THUS MAKING A SIDE LOAD HARD TO TURN, WHICH COULD EASILY CAUSE COMPLETE LOSS OF CONTROL. UPDATED 06/06/11

NHTSA ID 10399648 · filed May 9, 2011

WE PURCHASED 2004 FORD EXCURSION WITH THE 6.0L DIESEL ENGINE NEW IN FEBRUARY 2004. IT HAS BEEN TO THE DEALER NOW 2 TIMES FOR THE BACK UP SENSOR, APPROXIMATELY 5 TIMES FOR THE TURBO, UNABLE TO COUNT THE NUMBER OF TIMES FOR THE LACK OF POWER, THE VENT WINDOWS NOT WORKING, 3 TIMES FOR THE MOTOR ON THE POWER DRIVERS SEAT, BALL JOINTS 1 TIME, AND NOW OTHER FRONT END PARTS. THIS VEHICLE IS PRIMARILY USED TO GO TO CHURCH AND TRAVEL WITH THE ENTIRE FAMILY ON THE WEEKENDS FOR DAY TRIPS. WE HAVE HAD IT TO GRAHAM FORD SEVERAL TIMES, GERMAIN FORD SEVERAL TIMES, (BOTH ARE IN COLUMBUS, OHIO) AND THE LAST PLACE WE HAVE IT IS DONLEY FORD IN MOUNT VERNON, OHIO. WE CAN GET A FULL HISTORY OF ALL REPAIRS ON THIS VEHICLE IF NEEDED. THERE HAVE BEEN SO MANY THINGS GONE WRONG WITH THE TRUCK THAT IT IS DIFFICULT TO KEEP TRACK. THE SERVICE ADVISOR IS NOW TELLING MY WIFE TO "JUST TRADE IT IN". WE JUST WANT ALL OF THE PROBLEMS FIXED CORRECTLY AND FIND THE CAUSE OF THE ELECTRICAL FAILURES/ISSUES/PROBLEMS INSTEAD OF JUST FIXING WHAT BREAKS AND NOT FIXING THE CAUSE. WE PAID 50,000 BUCKS FOR THIS VEHICLE AND HAVE HAD NOTHING BUT PROBLEMS. THE START WAS WHEN WE WANTED TO GO TO MAINE AND COULD NOT TAKE IT BUT HAD TO TAKE OUR OLDER CONVERSION VAN. *TR

NHTSA ID 10244578 · filed Oct 6, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

WHILE DRIVING ALONG A LOCAL ROAD, THE VEHICLE WAS MANEUVERED ABRUPTLY TO THE LEFT TO AVOID WILDLIFE. THE REAR SEAT OCCUPANT STATED THAT THE SEAT BELT "BROKE". AFTER INVESTIGATING IT WAS FOUND THAT THE DRIVER SIDE MIDDLE ROW PASSENGER SEAT BELT STITCHING FAILED AT THE POINT WHERE THE BELT LOOPS AROUND THE ANCHOR POINT MOUNTED TO THE FLOOR. THE SEAT BELT HAD PULLED FREE OF THE ANCHOR POINT. *TR

NHTSA ID 10640965 · filed Oct 2, 2014

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT THE REAR PASSENGER SEAT BELT FAILED AND THREAD SEPARATED, CAUSING THE SEAT BELT TO BECOME PARTIALLY INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 235,000.

NHTSA ID 10442227 · filed Jan 3, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

WHILE DRIVING, THE VEHICLE SURGED. THE CONSUMER WOULD SMELLED GAS FUMES INSIDE THE VEHICLE. THE DEALERSHIP WAS AWARE OF THE PROBLEM, BUT DID NOT RESOLVE IT. *AK THE TURBO WOULD NOT TURN ON AND WOULD NOT GO OVER 3500 RPM'S AND THERE WAS A FLUTTER TYPE OF SOUND COMING FROM THE DRIVER'S SIDE REAR QUARTER PANEL WHEN THE A/C WAS ON ONLY BY THE REAR A/C CONTROLLER. *SC

NHTSA ID 10101818 · filed Dec 21, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .