2004 Ford Expedition Airbags Problems

SERVICE AIR BAG LIGHT RANDOMLY CAME ON

NHTSA ID

11242275

Incident

Aug 1, 2019

Mileage

185,000 mi

HEAD ON COLLISION WITH FORD F-250 AND NEITHER AIR BAGS DEPLOYED. WE DID NOT HAVE ANY RECALLS ON OUR FORD EXPEDITION. MY HUSBAND AND SON ARE VERY LUCKY I WILL NEVER OWN A FORD EVER AGAIN.

NHTSA ID

11120927

Incident

Jul 20, 2018

Mileage

136,000 mi

I WAS DRIVING ABOUT 35 - 40 MPH DOWN SPACECENTER BLVD AND WITHOUT WARNING AND FOR NO REASON MY SIDE AIRBAGS SUDDENLY DEPLOYED.

NHTSA ID

11100311

Incident

Jun 6, 2018

Mileage

147,824 mi

I WAS IN A CAR ACCIDENT I HIT A CONCRETE WALL AT 50 MILES PER HOUR HEAD ON AND MY AIRBAGS NEVER DEPLOYED I WAS ON A HIGH WAY

NHTSA ID

11051125

Incident

Nov 14, 2017

Mileage

118,000 mi

TL* THE CONTACT OWNED A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE DRIVER LOST CONTROL AND THE VEHICLE CRASHED INTO A TREE IN A NEIGHBOR'S YARD. NONE OF THE AIR BAGS DEPLOYED AND THERE WERE NO WARNING INDICATORS. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALLED AND WAS TOWED AWAY BY THE INSURANCE COMPANY. THE DEALER WAS CONTACTED (LAFAYETTE FORD IN FAYETTEVILLE, NC) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS WERE NOT IMPACTED DIRECTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

NHTSA ID

11020356

Incident

Aug 16, 2017

Mileage

178,000 mi

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE BATTERY, ENGINE, AND LOW OIL INDICATORS ILLUMINATED AFTER THE AIR BAG DEPLOYMENT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE PASSENGER SUSTAINED NECK INJURIES WHILE SEATED IN A CHILD SAFETY SEAT LOCATED IN THE REAR OF THE VEHICLE. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED UNDER COMPLAINT NUMBER: 170606882. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 149,904.

NHTSA ID

10995560

Incident

Jun 16, 2017

Mileage

149,904 mi

TL* THE CONTACT OWNED A 2004 FORD EXPEDITION. WHILE DRIVING 55 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND IT SPUN OUT OF CONTROL. AS A RESULT, THE VEHICLE ROLLED OVER MULTIPLE TIMES AND CRASHED INTO A MOUNTAIN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE FRONT SEAT PASSENGER SUSTAINED A HAND INJURY THAT RESULTED IN A FINGER BEING AMPUTATED. THE REAR DRIVER SIDE PASSENGER ON THE SECOND ROW SUSTAINED A FOREHEAD LACERATION, AND THE REAR DRIVER SIDE PASSENGER ON THE THIRD ROW SUSTAINED A FRACTURED SHOULDER, HIP, AND THREE FRACTURED RIBS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

NHTSA ID

10936770

Incident

Jul 17, 2016

Mileage

160,000 mi

THE VEHICLE WAS INVOLVED IN A MAJOR FRONT-END ACCIDENT WHICH THE DRIVER SUFFERED A SIGNIFICANT INJURY AND WAS EJECTED FROM THE VEHICLE. THE AIRBAGS FAILED TO DEPLOY, AND THE SEATBELT LATCH NEGLECTED TO KEEP THE DRIVER FROM BEING EJECTED FROM THE VEHICLE. THE DRIVER LOST CONTROL OF THE VEHICLE ON A CITY STREET AND COLLIDED WITH A POWER POLE AND THEN A SIGNAL POLE. UPON HEAD-ON COLLISION WITH THE SIGNAL POLE, THE VEHICLE CAME TO A STOP BUT THE AIRBAGS NEVER DEPLOYED AND THE SEAT BELT LATCH FAILED TO KEEP THE DRIVER IN THE VEHICLE. THE DRIVER WAS EJECTED FROM THE VEHICLE AND SUFFERED MAJOR INJURY.

NHTSA ID

10909463

Incident

Sep 18, 2016

Mileage

139,000 mi

WAS DRIVING DOWN INTERSTATE HIGHWAY AND A CAR NEXT TO ME SWERVE SIDEWAYS INTO MY LANE RIGHT INTO MY PATH HAD NOWHERE TO GO. MY CAR LEFT FRONT SIDE OF MY VEHICLE AND CENTER STRUCK THE OTHER VEHICLES RIGHT SIDE. MY PASSENGERS SIDE AIRBAG WENT OFF BUT MY DRIVERS SIDE DID NOT. THERE WAS NO PASSENGER IN MY FRONT SEAT.

NHTSA ID

10825575

Incident

Feb 10, 2016

Mileage

71,115 mi

TL* THE CONTACT OWNED A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 35 MPH AND TURNING TO AVOID A CRASH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WENT OVER THE MEDIAN, CRASHED INTO A CONCRETE PILLAR, SLID SIDEWAYS DOWN THE PILLAR, AND THE PASSENGER SIDE CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECEIVED INJURIES TO THE RIGHT ARM AS WELL AS TEETH AND FACIAL INJURIES. ONE REAR SEAT PASSENGER RECEIVED TEETH AND FACIAL INJURIES. ANOTHER REAR SEAT PASSENGER RECEIVED RIB INJURIES. THE DRIVER RECEIVED INJURIES TO THE FRONT OF THE BODY. ALL PASSENGERS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED, TOWED, AND SALVAGED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

NHTSA ID

10817044

Incident

Dec 17, 2015

Mileage

127,000 mi

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING 30 MPH, THE DRIVER WAS NOT FOCUSED AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. UPDATED 11/25/15*LJ UPDATED 12/10/15.*JB

NHTSA ID

10765149

Incident

Sep 13, 2015

Mileage

180,000 mi

MY HUSBAND WAS DRIVING DOWN A COUNTY ROAD AT AROUND 9:00 PM IN OUR 2004 EDDIE BAUER EDITION EXPEDITION ,FROM DPS IT WAS TOLD HE COULD HAVE BEEN GOING AT A RATE OF UP TO 100 MPH WHEN HE REACHED A CURVE HE MISSED IT AND TRIED TO GET BACK ON THE ROAD BUT LOST CONTROL OF THE VEHICLE WHICH FLIPPED MULTIPLE TIMES ,THE ONLY AIRBAGS THAT DEPLOYED WERE THE SIDE AIRBAGS EVEN THOUGH THERE WAS VERY SERIOUS FRONT END DAMAGE THE FRONTAL DRIVER AND PASSENGER AIRBAGS DID NOT DEPLOY ,WHICH COULD HAVE SAVED HIS LIFE. *TR

NHTSA ID

10666971

Incident

Apr 12, 2014

I BOUGHT FORD EXPEDITION WITH AIRBAGS SUSPENSION AND NOW IT'S BROKEN LIKEWISE AIR COMPRESSOR TOO WAS DAMAGES ,WHICH I DIDN'T KNOW OR ANY IDEA THEY SOLD ME THIS SUV, LOADED WITH THIS AIRBAGS SUSPENSION, IS IT LEGAL HERE IN HAWAII TO SOLD CARS OR SUV'S LOADED WITH AIRBAGS SUSPENSION ? *TR

NHTSA ID

10607939

Incident

Jul 4, 2012

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 25 MPH, THE SIDE CURTAIN AIR BAGS ERRONEOUSLY DEPLOYED. THE PASSENGER SUSTAINED A CONCUSSION FROM THE IMPACT OF THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

NHTSA ID

10552809

Incident

Nov 17, 2013

Mileage

147,000 mi

IN HEAVY LOCAL TRAFFIC WHEN TRAFFIC CAME TO A SUDDEN STOP. APPLIED BRAKES BUT WAS UNABLE TO STOP IN TIME. REAR-ENDED A DODGE RAM PICKUP TRUCK. PASSENGER SIDE AIR BAG DEPLOYED BUT DRIVER SIDE DID NOT DEPLOY. SUFFERED NECK AND BACK SOFT TISSUE INJURIES. EXPEDITION WAS TOTALED BY INSURANCE COMPANY. INFORMATION SUPPLIED BY LEGAL REPRESENTATIVE. *TR

NHTSA ID

10549783

Incident

Oct 24, 2013

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN A SECOND VEHICLE CRASHED INTO THE CONTACTS VEHICLE, CAUSING DAMAGE TO THE FRONT DRIVER'S SIDE BUMPER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BRUISING TO THE RIBS. HE WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO SHOP BUT WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000. *TR

NHTSA ID

10490104

Incident

Dec 21, 2012

Mileage

109,000 mi

TL* THE CONTACT OWNS 2004 FORD EXPEDITION. THE CONTACT WAS DRIVING 20 MPH WHEN THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED ERRONEOUSLY.THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 117,000.

NHTSA ID

10457998

Incident

Apr 24, 2012

Mileage

117,000 mi

UNEXPECTEDLY SUDDEN DEPLOYMENT OF SIDE AIR BAGS AS I WAS DRIVING ON THE FREEWAY. THE WARNING LIGHT OF AIRBAG BEEN ILLUMINATED FOR A SHORT PERIOD BEFORE. *TR

NHTSA ID

10456306

Incident

Apr 24, 2012

Mileage

116,000 mi

MY FIANCEE WAS IN A VEHICLE ACCIDENT WHERE SHE REAR-ENDED ANOTHER VEHICLE. SHE WAS DISTRACTED BY AN AGGRESSIVE DRIVER AND DIDN'T REALIZE THE CARS IN FRONT OF HER WERE STOPPED. SHE WAS TRAVELING APPROXIMATELY 40 MPH UPON IMPACT. THE PASSENGER AIRBAG DEPLOYED, BUT THE DRIVERS' AIRBAG DID NOT DEPLOY. MY CONCERN IS THAT IT SHOULD HAVE AND DID NOT. THE VEHICLE IS IN POSSESSION OF MY INSURANCE COMPANY AND THEY ARE ALLOWING INSPECTION OF THE AIRBAG SYSTEM. IF YOU ARE WILLING TO TEST IT FOR ME AND PROVIDE A REPORT, I WOULD GREATLY APPRECIATE IT. FORD IS DENYING THAT IT IS FAULTY SAFETY EQUIPMENT. *TR

NHTSA ID

10449633

Incident

Feb 20, 2012

I WAS DRIVING DOWN A MAIN STREET WHEN A CAR COMES OUT FROM A RESIDENTIAL STREET INFRONT OF ME, I HAD NO BRAKING DISTANCE TIME BUT STILL HIT MY BRAKES AND VEERED TO THE RIGHT TRYING TO MAKE IT INTO THE RESIDENTIAL STREET THE CAR CAME OUT OF TO MISS HITTING THE CAR, BUT INSTEAD HIT THE CORNER WALL AT 45MPH. THE PASSENGER SIDE AIR BAG DEPLOYED BUT MINE DID NOT RESULTING IN HEAD INJURY. MY HEAD HIT THE WINDSHIELD SO HARD I KEPT BLACKING OUT, LUCKILY MY 1YR OLD PASSENGER (MY SON) ONLY HAD RED MARKS ON HIS NECK FROM THE CAR SEAT STRAPS. *TR

NHTSA ID

10426908

Incident

Sep 19, 2011

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE THE UNOCCUPIED VEHICLE WAS PARKED WITH THE ENGINE IN OPERATION, BOTH FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED UNEXPECTEDLY WITHOUT ANY IMPACT TO THE VEHICLE. THE CONTACT ENTERED THE VEHICLE AND TURNED THE ENGINE OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH AIR BAGS WERE REPLACED AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID

10402982

Incident

May 15, 2011

Mileage

80,000 mi

MY WIFE DROVE HER 2004 FORD EXPEDITION OVER A SPEED BUMP IN A COUNTY PARK WHEN THE SIDE CURTAIN AIRBAGS DEPLOYED. *TR

NHTSA ID

10361333

Incident

Oct 6, 2010

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, THE SIDE CURTAIN AIR BAGS INADVERTENTLY DEPLOYED ON ALL FOUR DOORS WITHOUT IMPACT. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN INFORMED THAT THE COMPLETE AIR BAG SYSTEM WOULD NEED TO BE REPLACED AT THE COST OF $4,214.65. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 67,454.

NHTSA ID

10345386

Incident

Mar 17, 2010

Mileage

67,545 mi

TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 50 MPH ON JUNE 23, 2010, A VEHICLE FAILED TO YIELD THE RIGHT OF WAY AND CRASHED INTO THE LEFT SIDE OF THE CONTACTS FRONT END OF THE VEHICLE. THE DRIVERS FRONTAL AIR BAG FAILED TO DEPLOY, AND THE SEAT BELT FAILED TO RESTRAIN THE DRIVER; HOWEVER, THE PASSENGER FRONTAL AIR BAG DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND BACK. A PASSENGER IN THE OTHER VEHICLE WAS ALSO INJURED. THE INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO AN AUCTION LOT. THE MEMPHIS POLICE REPORT NUMBER WAS 10457802. THE MANUFACTURER ALSO FILED REPORT 0503361760. THE FAILURE AND CURRENT MILEAGES WERE 220,000.

NHTSA ID

10344733

Incident

Jun 23, 2010

Mileage

220,000 mi

MY SIDE CURTAIN AIR BAGS DEPLOYED FOR NO REASON. I HAVE TAKEN THE VEHICLE TO THE DEALER AND THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT BECAUSE IT IS OUT OF WARRANTY. THE 5 YEAR SAFETY RESTRAINT WARRANTY ENDED A 1 MONTH AGO. THE SERVICE MANAGER INSPECTED THE VEHICLE AND RAN A DIAGNOSTIC TEST AND SAID THERE IS NO REASON THEY SHOULD HAVE GONE OFF. THEY ARE LUCKY MY WIFE WAS ONLY IN A PARKING LOT WHEN IT HAPPENED OR SOMEBODY MIGHT HAVE BEEN KILLED.THE SERVICE MANAGER SAID HE WAS IN TOUCH WITH DETROIT AND THEY SAID NOT TO FIX IT. I HAVE OWNED SEVERAL FORDS AND NEVER HAD ANY PROBLEMS BUT THIS IS JUST STUPID. *TR

NHTSA ID

10310361

Incident

Feb 5, 2010

Mileage

88,000 mi