RoadVitals

2004 Ford Expedition Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Nov 21, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 296 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2004 Ford Expedition submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Body & structurePowertrain (other)Steering
Filed Nov 21, 2022

The contact owns a 2004 Ford Expedition. The contact stated while driving approximately 10 MPH, the vehicle lunged forward while depressing the accelerator pedal. The contact was unable to drive above 15 MPH because the vehicle became difficult to control. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the rear axle was fractured, the rear subframe was severely corroded, and the rear driver's side sway bar and rear differential were corroded. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 110,665.

NHTSA ID
11494447
Incident
Nov 5, 2022
Mileage
110,665 mi
Steering
Filed Jul 3, 2018

THE ROD THAT DETACHES TO THE BACK OF THE TIRE HADE BROKE OFF CAUSING MY TIRE TO STAY OUT WORDS ON A CITY STREET

NHTSA ID
11105316
Incident
Jul 2, 2018
Mileage
230,851 mi
Steering
Filed Nov 27, 2015

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE ADVANCE TRAC STABILITY ENHANCEMENT SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ADVANCE TRAC FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.

NHTSA ID
10807239
Incident
Nov 14, 2014
Mileage
178,000 mi
SteeringTransmission
Filed Feb 2, 2007

TL*- THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE PARKING THE VEHICLE THE GEAR SHIFT SHEARED OFF FROM THE STEERING COLUMN. NO EXCESSIVE FORCE WAS APPLIED TO THE GEAR SHIFT WHILE ATTEMPTING TO SHIFT FROM REVERSE POSITION TO PARK. THE VEHICLE WAS TOWED TO THE DEALER, AND THEY INFORMED HIM OF THE REPAIR COST. THE CONTACT STATED THAT THERE WAS A DEFECT IN THE GEAR SHIFT. THE CONTACT STATED THAT THE DEALER INDICATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. *AK

NHTSA ID
10181422
Incident
Feb 1, 2007
Steering
Filed Apr 12, 2006
Crash reported

2004 FORD EXPEDITION, EDDIE BAUER EDITION, WHILE DRIVING ON HWY AT 65-70 MPH,STEERING WHEEL LOCKED, CAUSING VEHICLE TO ENTER ANOTHER LANE AND BUMP ANOTHER VEHICLE. DRIVER USED ALL HIS MIGHT TO UNLOCK STEERING WHEEL, WHICH THEN MADE A POPPING NOISE BEFORE RELEASING AND CAR SPUN TWICE BEFORE LANDING IN DITCH. BY THE GRACE OF GOD, THERE WERE NO INJURIES. NOW WE ARE AFRAID TO DRIVE THE CAR, BECAUSE WE DON'T KNOW IF IT WILL HAPPEN AGAIN. CAR HAS BEEN DRIVEN FOR ALMOST 1.5 YEARS AND HAS ALMOST 42,000 MILES. STEERING WHEEL SOMETIMES GETS LOCKED WHILE IN PARK, BUT FIRST TIME THIS HAS HAPPENED WHILE DRIVING. CAR IS MAINTAINED ON A REGULAR BASIS AND HAS NEVER BEEN IN A PRIOR ACCIDENT. *NM

NHTSA ID
10155252
Incident
Apr 12, 2006
Mileage
41,323 mi
EngineSteeringSuspension+1 more
Filed Mar 15, 2005

WHILE DRIVING AT ANY SPEED STEERING VIBRATES VIOLENTLY. DEALER STATES THE STEERING ROD MALFUNCTIONED. *AK ALL 4 WHEELS WERE BALANCED, HOWEVER STEERING WHEEL IS STILL VIBRATING AND NOISY. BLUE SMOKE FROM EXHAUST. NO PROBLEM FOUND. ALL WINDOWS SLOW TO GO DOWN AND SQUEAKS. NO PROBLEM FOUND. ABNORMAL STARTING. ENGINE FAN NOISY. DEALER FOUND NORMAL OPERATION. CLANKING NOISE IN STEERING COLUMN. LOWER STEERING SHAFT WAS REPLACED. *TT

NHTSA ID
10109325
Incident
Jan 27, 2005
Mileage
65,000 mi
Steering
Filed Feb 9, 2005

I NOTICED EXCESSIVE STEERING WHEEL VIBRATION BETWEEN SPEEDS OF 70 M PH-75 MPH. I BOUGHT THIS 2004 EXPEDITION BRAND NEW ON 1/13/05 AND NOTICED THE PROBLEM THE VERY NEXT DAY. I TOOK IT BACK TO DEALER AND I WAS TOLD THAT THE CAUSE HAD TO DO WITH TOO MUCH AIR PRESSURE IN THE TIRES. THEY WENT AHEAD AND SET THE TIRE PRESSURE TO 35PSI. A WEEK LATER, THE PROBLEM CAME BACK AND ONCE MORE I TOOK IT BACK TO THE DEALER AND THEY SAID THAT IT STILL HAD TOO MUCH AIR PRESSURE IN THE TIRES AND THAT THE WHEELS NEEDED TO BE BALANCED. THEY SET THE TIRE PRESSURE ONCE MORE AND BALANCED THE WHEELS AND THEY SAID THAT THEY COULDN'T DUPLICATE THE PROBLEM AND THAT EVERYTHING WAS FINE. I STILL HAVE THIS PROBLEM AND IT'S VERY ANNOYING DRIVING WITH THE STEERING WHEEL SHAKING. I CONTACTED A DIFFERENT DEALER AND I WAS TOLD THAT THE PROBLEM IS BECAUSE THESE VEHICLES HAVE A RACK AND PINION AND THAT IT'S NORMAL TO FEEL A VIBRATION ON THE WHEEL. AT THIS TIME, FORD DOES NOT HAVE A SOLUTION AND WE THE CONSUMERS HAVE TO WAIT UNTIL THEY FIGURE OUT WHAT THE PROBLEM IS AND THAT WE HAVE TO BE PATIENT AND LIVE WITH IT FOR NOW. I THINK FORD NEEDS TO DO MORE TESTING ON ANY NEW VEHICLES BEFORE THEY PUT THEM ON THE ROAD. I BELIEVE THEY DON'T DO ENOUGH TESTING AND WE HAVE TO PUT UP WITH IT UNTIL THEY HAVE RECALLS. I REALLY HOPE THEY COME UP WITH A SOLUTION FAST, BECAUSE MY HANDS GET TIRED OF DRIVING THIS THING AFTER A WHILE. *JB

NHTSA ID
10110212
Incident
Jan 14, 2005
Mileage
100 mi
Steering
Filed Nov 8, 2004

WHILE DRIVING 70 MPH STEERING WHEEL FROZE. NO IMPACT REPORTED.*AK

NHTSA ID
10099552
Incident
Oct 4, 2004
Steering
Filed Oct 20, 2004
Crash reported

WHILE PULLING OUT OF A PARKING LOT THE STEERING LOCKED WITHOUT WARNING. AS A RESULT THE VEHICLE COLLIDED INTO A POLE. NO INJURIES REPORTED. PLEASE PROVIDE ADDITIONAL INFORMATION.

NHTSA ID
10097255
Incident
Oct 4, 2004
Mileage
1,500 mi
Steering
Filed Sep 12, 2004

2002 FORD EXPEDITION WITH 42,159 MILES. 8/27/04 VEHICLE TAKEN INTO FORD DEALERSHIP FOR OIL CHANGE , BRAKE INSPECTION AND TIRE ROTATION. SERVICE TECH NOTED FRONT TIRES A LITTLE CHOPPED , ROTATION SHOULD TAKE CARE OF THIS. *AK 8/30/04 CALLED FACILITY WHERE I BUY MY TIRES AND HAVE MY VEHICLES ALIGNMENT PERFORMED TO ASK IF THIS COULD BE A ALIGNMENT ISSUE. AFTER VISUAL INSPECTION OF THE TIRE WEAR THEY FELT THAT ALIGNMENT WAS NEEDED. 9/2/04 RECIEVED A LETTER FROM FORD CONTAINING UPDATED INSPECTED PROCCEDURES FOR THE EXPEDITION AND OTHER FORD VEHICLES TITLED TIE-ROD INSPECTION PROCEDURE. 9/3/04 VEHICLE TAKEN IN FOR FRONT END ALIGNMENT AND WAS INFORMED THAT IT COULD NOT BE ALIGNED BECAUSE OF OUTER TIE-ROD END WEAR AND THESE NEEDED TO BE REPLACED. FORD DEALER DIDN'T CHECK FOR THIS EVEN AFTER SEEING TIRE DAMAGE WHILE ROTATING TIRES. WHEN INFORMED OF THE TIE ROD PROBLEM THE FORD DEALERSHIP SAID REPAIR WOULD BE OUT OF POCKET SINCE VECHILE HAD OVER 42,000 MILES. I HAD BOTH THE INNER AND OUTER TIE-RODS REPLACED AT MY INDEPENDENT REPAIR FACILITY SINCE THE LETTER FROM FORD IMPLIED THAT 15,000 MILES WAS THE ABOUT THE LIFE EXPECTANCY OF THE TIE-RODS THEY USED. THE TIE-RODS WERE REPLACE WITH ONES HAVING GREASE FITTINGS UNLIKE FORD'S ORIGINAL FACTORY EQUIPMENT. I FEEL THAT THIS IS A REPAIR FORD SHOULD COVER FOR THE LIFE OF THE VEHICLE AS LONG AS THEY CONTINUE USING PARTS WHICH SEEM TO HAVE THIS SHORTENED LIFE EXPECTANCY AND COULD RESULT IN INJURY TO ANYONE USING THESE VEHICLES.

NHTSA ID
10090862
Incident
Sep 3, 2004
Mileage
42,159 mi
SteeringTires & wheels
Filed Sep 1, 2004

WHILE DRIVING STEERING WHEEL STARTED SHAKING UNCONTROLLABLY INSIDE OF THE VEHICLE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT RACK AND PINION STEERING AND TIRES NEEDED TO BE REPLACED. CONSUMER INFORMED MECHANIC THAT THE PROBLEM RECURRED, AND HAD NOT BEEN RESOLVED. *AK

NHTSA ID
10090213
Incident
Sep 1, 2004
Steering
Filed May 10, 2004

POWER STEERING SEEMS TO WORK HARDER THAN NEEDED. IN A PARKING LOT MANEUVER ONE NEEDS TO USE BOTH HANDS TO TURN STEERING WHEEL. LOCAL DEALER SAYS THAT THERE MAY BE A PROBLEM WITH THE PROPORTIONAL VALVE. CAN CAUSE ACCIDENT IF DRIVER DOES NOT STEER WITH BOTH HANDS. ALSO RETURNS TO MIDDLE LATER THAN USUAL. *LA

NHTSA ID
10072341
Incident
Apr 16, 2004
Steering
Filed Feb 25, 2004

ON A 2004 FORD EXPEDITION, WHEN MAKING A HARD RIGHT OR LEFT TURN, STEERING WHEEL TENDS TO STICK IN HARD TURN, SUCH THAT IT BECOMES DANGEROUS AS STEERING GETS STUCK AND DRIVER HAS TO WRENCH WHEEL BACK TO AVOID CAUSING AN ACCIDENT. *AK FORD DEALER SAYS THAT THIS IS A ANORMAL VEHICLE REACTION. IN MY ESTIMATION THIS IS DANGEROUS AND FORD NEEDS TO RECALL 2003/2004 EXPEDITIONS TO FIX PROBLEM WITHTHE POWER STEERING.

NHTSA ID
10059003
Incident
Jan 24, 2004
Mileage
660 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .