Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2004 Ford Expedition submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE REAR A/C ACTUATOR BEGAN MAKING A THUMPING NOISE AND THE REAR A/C NOW ONLY WORKS WHEN IT WANTS TO AND ALSO THE HEAT IN THE REAR. IF YOU TURN ON THE A/C SOMETIMES HEAT WILL COME OUT OF THE VENTS AND IF YOU TURN ON THE HEAT, SOMETIMES A/C WILL COME OUT OF THE VENTS. *TR
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO ACTIVATE THE FRONT DRIVER SIDE AUTOMATIC WINDOW BUT THE WINDOW REGULATOR FAILED TO RELEASE THE WINDOW IN AN OPEN POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE WINDOW REGULATOR WOULD NEED TO BE REPLACED TO CORRECT THE PROBLEM. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.
I HAVE A 2004 FORD EXPEDITION, AND THE BACK WINDOW THE ONE WITH THE DEFROSTER EXPLODED/SHATTERED INTO A MILLION DIFFERENT REASONS FOR NO REASON WHAT SO EVER. THANKFULLY NO ONE WAS IN THE BACK SEAT. *TR
TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A VACUUM-LIKE NOISE BEFORE THE SUNROOF AND PART OF THE FRAME SURROUNDING IT FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE PLASTIC WAS PLACED WHERE THE FRACTURE OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.
THE FORD HVAC BLEND MOTORS ARE VERY POORLY DESIGNED AND FAIL VERY OFTEN. THE INTERNET IS FULL OF TESTIMONIALS ON FAILURES OF THIS PART IN A NUMBER OF FORD VEHICLES, INCLUDING MINE, A 2004 FORD EXPEDITION. QUOTED REPAIRS TO REPLACE THE BLEND MOTOR ARE IN THE $700 DOLLAR RANGE. *TR
POWER WINDOW REGULATOR FAILURE 2004 FORD EXPEDITION. THIRD OCCURRENCE AND A VERY COSTLY REPAIR. IF TRAPPED IN THE VEHICLE THE WINDOW CANNOT BE ROLLED DOWN. CABLES KEEP FRAYING AND JAMMING THE OPERATION OF THE WINDOW REGULATORS OPERATION. *TR
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE REAR WINDSHIELD WIPER BECAME STUCK ON THE GLASS AND WOULD NOT MOVE. AS HE ATTEMPTED TO MANUALLY REMOVE THE WIPERS, THE GLASS FROM THE WINDSHIELD SHATTERED. THE DEALER WAS CONTACTED AND A TECHNICIAN CONCLUDED THAT BECAUSE THERE WERE NO RECALLS AND THE WARRANTY EXPIRED, HE WAS INELIGIBLE FOR A FREE REMEDY. THE FAILURE MILEAGE WAS 124,000.
TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT THERE WAS INADEQUATE SEALANT ON THE FRONT WINDSHIELD. IN RAINY CONDITIONS, WATER WOULD LEAK INTO THE VEHICLE. IN ADDITION, WHEN THE WINDSHIELD WIPER UNIT WAS ACTIVATED, THE WINDSHIELD CLEANER WOULD ALSO LEAK INTO THE VEHICLE. THE CONTACT COULD HEAR A CRACKLING SOUND COMING FROM THE DASHBOARD. ALL THE DIGITAL COMPONENTS ON THE INSTRUMENT PANEL BECAME INOPERABLE DUE TO THE LEAK IN THE FRONT WINDSHIELD. THE DEALER STATED THAT THE WINDSHIELD COULD BE RESEALED AT THE COST OF LESS THAN $100. IF THE WINDSHIELD NEEDED TO BE REPLACED, IT WOULD COST OVER $200. THERE WERE NO RECALLS FOR THE FAILURE. ON A SEPARATE OCCASION, THE ENGINE STARTED ON ITS OWN. THE VIN WAS UNABLE TO BE ACCEPTED BY THE SYSTEM. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 97,000. UPDATED 04-20-09 *BF UPDATED 04/24/09.*JB
TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT NOTICED A VERTICAL CRACK STRAIGHT DOWN THE MIDDLE OF THE REAR TAILGATE WINDOW. SHE TOOK THE VEHICLE TO THE FORD DEALER AND HER INSURANCE ADJUSTER STATED THAT IT WAS NOT COVERED UNDER THE INSURANCE BECAUSE IT WAS A MANUFACTURER DEFECT THAT OCCURS VERY OFTEN. FORD STATED THAT THEY WOULD NOT COVER THE VEHICLE BECAUSE IT WAS NOT UNDER WARRANTY AND THERE WAS NO RECALL. THE CONTACT RESEARCHED THE FAILURE AND FOUND NUMEROUS COMPLAINTS ON THE VEHICLE. SHE BELIEVES THAT THE ISSUE SHOULD BE RECALLED. THE VEHICLE HAS NOT YET BEEN REPAIRED AND IS CURRENTLY PARKED AT HER HOME. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
THE SEAL AROUND THE WINDSHIELD IS COMING LOSE PRESENTING A POTENTIAL FIRE HAZARD TO THE ELECTRICAL COMPONENTS WITHIN THE VEHICLE DUE TO WATER LEAKING THROUGH THE LOSE SEAL. *TR
WHILE DRIVING TO WORK THIS MORNING MY HUSBAND AND I HIT A POTHOLE IN THE ROAD AND THE WINDOW FELL INTO THE DOOR. THE WINDOW WAS UP AT THE TIME. THE DEALER SAID THISWAS NOT FORD'S PROBLEM BECAUSE THEY DID NOT HAVE TO REPLACE ANYTHING, JUST FIX THE WINDOW TRACK SO IT WAS COSTING US TO FIX A PROBLEM WITH THE WINDOW THAT WE HAVE NO CONTROL OVER.*AK
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS INTERMITTENTLY ACTIVATED BY THEMSELVES. THE VEHICLE WAS SEEN BY A DEALER FOR INSPECTION, BUT WAS UNABLE TO DUPLICATE THE PROBLEM.
WHILE DRIVING AT ANY SPEED STEERING VIBRATES VIOLENTLY. DEALER STATES THE STEERING ROD MALFUNCTIONED. *AK ALL 4 WHEELS WERE BALANCED, HOWEVER STEERING WHEEL IS STILL VIBRATING AND NOISY. BLUE SMOKE FROM EXHAUST. NO PROBLEM FOUND. ALL WINDOWS SLOW TO GO DOWN AND SQUEAKS. NO PROBLEM FOUND. ABNORMAL STARTING. ENGINE FAN NOISY. DEALER FOUND NORMAL OPERATION. CLANKING NOISE IN STEERING COLUMN. LOWER STEERING SHAFT WAS REPLACED. *TT
WHILE PULLING INTO A PARKING SPACE THE REAR WINDOW INADVERTENTLY BROKE AND SHATTERED.*AK
GAS MILEAGE 6 MPG CITY AND 11 MPG HIGHWAY. POWER WINDOWS MAKE A LOUD SCRATCHING SOUND WHEN OPERATED.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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