2016 Ford Expedition Owner Complaints

The contact owns a 2016 Ford Expedition. The contact stated that the blower motor functioned intermittently, turning on and off unexpectedly. The contact stated that the A/C functioned as intended during the cooler months but was intermittently inoperable in the warmer months, requiring that the wires that were overheating be repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System); however, the recall repair failed to fix the issue. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle exceeded the 12-month or 3,000-mile limitation. The failure mileage was approximately 120,000.

NHTSA ID

11753086

Incident

Jan 27, 2025

Mileage

120,000 mi

The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a blank screen. The message “Camera Unavailable” was displayed. The contact later received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was taken to the dealer, and the recall repair was completed. The contact was informed that the rear-view camera was inoperable after the recall repair was performed. The contact was informed that a diagnostic test was needed, and a diagnostic fee was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The contact was referred to the dealer for assistance. The failure mileage was approximately 70,000.

NHTSA ID

11751659

Incident

Jul 15, 2025

Mileage

70,000 mi

The safety incident occured on April 20, 2026, when my 2016 Expedition EL failed to stay in park on a flat level parking lot causing significant safety concerns for my vehicle and all other vehicles with the same components. My car was parked for 4-5 minutes in front of the school my son attends and because he was sick the morning I parked my vehicle in front of the main entrance of the schol in an approved parking place, I left the car running while I went inside to turn in an assignment due that morning. After giving it to the front office person and explaining which teacher it needed to be given to, I turned around to return to my vehicle only to witness my car begin moving. It rolled 2-3 car lengths before it slammed into the back of a Coca-Cola Vendor truck and stopped. I was not able to catch it before the accident happened. I knew the vehicle was not safe to drive, so I had the Expedition towed to the local Ford dealership in town. The certified Ford dealership discoovered the problem when performing diagnostics as they were able to reproduce the problem. The "parking PAWL return spring not securely locking into park. found the parking PAWL worn and the return spring collapsed meaning nothing was locking the transmission into park" There were zero warning notifcations on the electrical messaging panel to alert a driver to this potentially dangerous problem. The outcome of this situation pose a horrific risk to pedestrians, and passengers when a vehicle can begin moving into "Drive" with no passenger behind the wheel.

NHTSA ID

11749454

Incident

Apr 20, 2026

I am filing this complaint regarding an unresolved and potentially dangerous safety defect involving the rearview camera system on my Ford vehicle, which was presented to Wade Ford Auto Dealership and Service in Smyrna, Georgia for a rear camera recall repair. I brought my vehicle, a 2016 Ford Expedition, to Wade Ford for recall service related to the rearview camera. Wade Ford retained my vehicle for approximately one week. When I picked up the vehicle on or about [insert pickup date], I discovered that the rear camera issue had not been corrected. The rear camera image remains dark, unclear, visually deficient, and unsafe, creating a continuing hazard when the vehicle is operated in reverse. This is not a cosmetic or convenience issue. A defective rearview camera materially impairs rear visibility and increases the risk of collision, property damage, or injury. Federal safety authorities have recognized rearview camera failures as safety concerns because blank, distorted, inverted, delayed, frozen, or unclear images can reduce the driver’s view behind the vehicle and increase crash risk. NHTSA recall materials for Ford rearview camera defects describe the safety consequence as reduced rear visibility and increased crash risk when the rearview camera displays a distorted, inverted, or blank image. (static.nhtsa.gov) After I raised the unresolved condition, Ford claimed or suggested that the issue may be due to an aftermarket radio allegedly installed in the vehicle. I dispute that explanation. I have not replaced the rear camera, and I do not accept Ford’s unsupported attempt to attribute an unresolved safety recall defect to an aftermarket component without competent inspection findings, diagnostic proof, or written documentation. If Ford or Wade Ford contends that an aftermarket radio is the cause, then I request that they provide a written technical explanation, diagnostic results, photographs, technician notes.

NHTSA ID

11743060

Incident

Jun 1, 2026

The contact owns a 2016 Ford Expedition. The contact stated while reversing, the rear view camera displayed a distorted image. The contact later received a recall notification, NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was taken to the dealer and the recall repair was completed. The vehicle was repaired. The failure reoccurred. The contact stated that the failure reoccurred less than a week later. The vehicle was taken back to the dealer. The contact was informed that the camera lens needed to be replaced. The vehicle was repaired. The failure reoccurred two days later. The vehicle was taken back to the dealer, however the contact was informed that the failure was ot duplicated. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the camera lens was replaced two times, under the recall repair. In addition, the contact was informed that there were no other available options for the repair. The failure mileage was approximately 160,000.

NHTSA ID

11741606

Incident

Apr 1, 2026

Mileage

160,000 mi

The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the camera displayed squiggly lines. Occasionally, the screen was blank. No warning lights were illuminated. The vehicle was taken to the local dealer previously, where it was diagnosed and determined that the camera module needed to be replaced. The vehicle was repaired under the warranty, but the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The local dealer informed the contact that parts were on back order. The manufacturer was not contacted. The failure mileage was approximately 1,000.

NHTSA ID

11732921

Incident

Apr 22, 2026

Mileage

1,000 mi

On Apil 6 about 6:15 am I was on my way to work. And I start smelling what appears to be a gas smell and I wasn’t quite sure what was coming from so I cracked the window a little bit and said that I would try to check it when I got to work seeing that I was only roughly about 10 minutes away from work and out the corner of my right eye I noticed a flicker of light and it appeared to be flames coming from the passenger side of my vehicle under the dashboard around the blow motor area and the fuse box panel. I immediately poured over, turned the car off and the heat off that I had on because it was cold that morning popped the hood to ensure there was no fire coming from the hood ran around to the passenger side, noticed there was flames coming from underneath and beside panel, where the fuse box was ran to the back of my truck grabbed about a water and attempted to pour bottle of water on the cover of the box where I saw the flames coming out heard the sizzle realize it was electrical fire so I stopped using the water at that point realized there was a SUV that pulled up next to me which was a off duty police officer he said he saw the smoke call for the fire department at that time. I grabbed some fiber tiles that I use when I’m washing my car. I bought a handful of those up and pulled the cover off the fuse box and I start padding out the fire until I was able to get the fire out. Fire department came assessed. The vehicle said that the fire was put out successfully didn’t see any more source of the fire they left the scene as well as the police officer contacted my insurance company. They told the vehicle to my residency. The insurance damage of investor came out on April 10 and assessed contacted me on April 13 and told me the vehicle was totaled and the root cause was the climate control blower motor They had caught fire and caused enough damage that it will be too expensive to repair the entire vehicle..

NHTSA ID

11731255

Incident

Apr 6, 2026

My expedition started stuttering and the speedometer, started fluctuating speeds which would also cause my cruise control to turn off. Then the speedometer quit working altogether and so did the odometer. If I turned the truck off and restarted it, it would reset everything for a few miles then it would start all over again. I went to the Ford dealership and got it fixed. It cost $2500. Later doing research, I discovered this is a problem with this transmission and can be very dangerous as the truck can downshift dramatically which our did once. If I’ve been on ice or pulling my trailer, it could’ve been catastrophic. I feel like this should be a recall. I also feel like Ford should have to pay for this.

NHTSA ID

11729539

Incident

Mar 17, 2026

The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse(R), the rearview camera became inoperable. The contact stated that the rear-view camera image failed to function properly and appeared blurry and intermittently failed to operate as intended. The vehicle was taken to the dealer where it was diagnosed and determined that the camera module had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 200,000.

NHTSA ID

11728544

Incident

Apr 1, 2026

Mileage

200,000 mi

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11726765

Incident

Mar 24, 2026

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rearview camera failed to display a clear image on the screen. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ID

11722265

Incident

Apr 20, 2025

Mileage

80,000 mi

The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image intermittently operated as needed. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.

NHTSA ID

11720887

Incident

Feb 27, 2026

Mileage

117,000 mi

The contact 2016 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a foggy image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

NHTSA ID

11720521

Incident

Feb 25, 2025

Mileage

50,000 mi

The failed components are called "cam phasers." It is a known problem with the Ford 3.5 Ecoboost Engine (that even Ford is aware of). The cam phasers can fail, causing the timing chain to fail at any moment. They rattle upon startup of a cold engine. The failure of the original engineering is causing owners of this vehicle, along with the F150 and others, to have to spend anywhere from $3,000 to $5,000 in order to replace these. The problem has been confirmed by the Ford dealer. In order to visually examine the cam phasers, it requires something like 10+ hours to open the engine. You do not receive a warning light to replace cam phasers. It is merely an audio diagnosis. Ford SHOULD BE RESPONSIBLE for replacing these free of charge and replacing them with the newer versions of cam phasers, which apparently don't fail. Driving around with rattling cam phasers can leave you stranded!

NHTSA ID

11715780

Incident

Feb 1, 2024

The contact owns a 2016 Ford Expedition. The contact stated that while reversing at an undisclosed speed, the rearview camera was intermittently inoperative. While driving at an undisclosed speed, the accelerator pedal was depressed, and there was an abnormal sound coming from the engine compartment. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer, where it was diagnosed and determined that the engine fan needed to be replaced; however, parts were not available for the repairs. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ID

11715121

Incident

Feb 2, 2025

Rear-view camera is intermittently failing and often completely inoperative. Vehicle is under an active Ford safety recall for the rear-view camera, but there is currently no remedy available. The failure occurs while reversing and eliminates rear visibility, creating a clear safety risk of collision or injury to pedestrians or property. The issue has persisted without resolution despite the active recall. This vehicle is regularly driven and the defect materially impacts safe operation.

NHTSA ID

11714088

Incident

Jan 1, 2025

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted into reverse, the rear-view camera intermittently failed to display a clear image, and the screen was black. An unknown message was displayed. The local dealer was contacted; however, parts for the recall repair were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 144,000.

NHTSA ID

11712913

Incident

Sep 15, 2023

Mileage

144,000 mi

Rear camera is inoperable or intermittent. It has been for over a year. Ford finally issued a recall notice I believe in September 2025. They have still not corrected the problem or even sent a letter confirming when it will be completed. I feel there should be reasonable time limit for them to repair my car.

NHTSA ID

11707509

Incident

Sep 1, 2025

I receive a recall 22S56 for the climate control blower motor it was replaced under warranty on 12/17/2024 about a year latter I noticed blower stopped working on 12/13/2025 coming from San Francisco because visibility was affected when defroster stopped working, then I called dealer on 12/23 /25 and they gave me an appointment for them see the vehicle, I asked then to repaired under recall warranty and dealer denied it. dealer saying is something else o not related. I called manufacturer stating the safety concern that defroster been affected because blower not working and they said its been a year and they can not help, now blower some times works, other times does not work or works very slow. Ford manufacturer open a case number CXH-XXX. I am reporting for Ford to extend warranty on the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11707199

Incident

Dec 13, 2025

When merging on the highway in the rain the vehicle locked up on me and almost killed me. I could have been seriously injured I could not stop the car and it slid along the highway at high speeds . Luckily was able to get to the shoulder

NHTSA ID

11702577

Incident

Dec 2, 2025

UNKNOWN

NHTSA ID

11694521

Incident

Oct 1, 2025

Camera goes blank when backing up

NHTSA ID

11691650

Incident

Jun 20, 2025

Blower motor which was under recall was repaired by dealership 4/18/25 continued to work intermittently following repair. As of inspection today, 10/2/2025 at same dealership, blower motor speed controller wiring harness/assembly has since gotten hot enough to melt wiring. Wiring assembly and speed controller must now be replaced by dealership at a cost of $352.56 which is not covered under the blower motor recall but should be.

NHTSA ID

11690957

Incident

Oct 2, 2025

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11690807

Incident

Aug 15, 2025

Vehicle was taken to Chipola Ford for Blower Motor Recall April 2025 and was replaced under recall. Since then, the blower motor intermittently fails and and no air will come out of the dash. The wiring for the blower motor under the dash gets extremely hot when the blower motor fails.

NHTSA ID

11686110

Incident

Jun 24, 2025