2016 Ford Expedition Driver assistance Problems

The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a blank screen. The message “Camera Unavailable” was displayed. The contact later received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was taken to the dealer, and the recall repair was completed. The contact was informed that the rear-view camera was inoperable after the recall repair was performed. The contact was informed that a diagnostic test was needed, and a diagnostic fee was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The contact was referred to the dealer for assistance. The failure mileage was approximately 70,000.

NHTSA ID

11751659

Incident

Jul 15, 2025

Mileage

70,000 mi

I am filing this complaint regarding an unresolved and potentially dangerous safety defect involving the rearview camera system on my Ford vehicle, which was presented to Wade Ford Auto Dealership and Service in Smyrna, Georgia for a rear camera recall repair. I brought my vehicle, a 2016 Ford Expedition, to Wade Ford for recall service related to the rearview camera. Wade Ford retained my vehicle for approximately one week. When I picked up the vehicle on or about [insert pickup date], I discovered that the rear camera issue had not been corrected. The rear camera image remains dark, unclear, visually deficient, and unsafe, creating a continuing hazard when the vehicle is operated in reverse. This is not a cosmetic or convenience issue. A defective rearview camera materially impairs rear visibility and increases the risk of collision, property damage, or injury. Federal safety authorities have recognized rearview camera failures as safety concerns because blank, distorted, inverted, delayed, frozen, or unclear images can reduce the driver’s view behind the vehicle and increase crash risk. NHTSA recall materials for Ford rearview camera defects describe the safety consequence as reduced rear visibility and increased crash risk when the rearview camera displays a distorted, inverted, or blank image. (static.nhtsa.gov) After I raised the unresolved condition, Ford claimed or suggested that the issue may be due to an aftermarket radio allegedly installed in the vehicle. I dispute that explanation. I have not replaced the rear camera, and I do not accept Ford’s unsupported attempt to attribute an unresolved safety recall defect to an aftermarket component without competent inspection findings, diagnostic proof, or written documentation. If Ford or Wade Ford contends that an aftermarket radio is the cause, then I request that they provide a written technical explanation, diagnostic results, photographs, technician notes.

NHTSA ID

11743060

Incident

Jun 1, 2026

The contact owns a 2016 Ford Expedition. The contact stated while reversing, the rear view camera displayed a distorted image. The contact later received a recall notification, NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was taken to the dealer and the recall repair was completed. The vehicle was repaired. The failure reoccurred. The contact stated that the failure reoccurred less than a week later. The vehicle was taken back to the dealer. The contact was informed that the camera lens needed to be replaced. The vehicle was repaired. The failure reoccurred two days later. The vehicle was taken back to the dealer, however the contact was informed that the failure was ot duplicated. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the camera lens was replaced two times, under the recall repair. In addition, the contact was informed that there were no other available options for the repair. The failure mileage was approximately 160,000.

NHTSA ID

11741606

Incident

Apr 1, 2026

Mileage

160,000 mi

The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the camera displayed squiggly lines. Occasionally, the screen was blank. No warning lights were illuminated. The vehicle was taken to the local dealer previously, where it was diagnosed and determined that the camera module needed to be replaced. The vehicle was repaired under the warranty, but the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The local dealer informed the contact that parts were on back order. The manufacturer was not contacted. The failure mileage was approximately 1,000.

NHTSA ID

11732921

Incident

Apr 22, 2026

Mileage

1,000 mi

The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse(R), the rearview camera became inoperable. The contact stated that the rear-view camera image failed to function properly and appeared blurry and intermittently failed to operate as intended. The vehicle was taken to the dealer where it was diagnosed and determined that the camera module had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 200,000.

NHTSA ID

11728544

Incident

Apr 1, 2026

Mileage

200,000 mi

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11726765

Incident

Mar 24, 2026

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rearview camera failed to display a clear image on the screen. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ID

11722265

Incident

Apr 20, 2025

Mileage

80,000 mi

The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image intermittently operated as needed. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.

NHTSA ID

11720887

Incident

Feb 27, 2026

Mileage

117,000 mi

The contact 2016 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a foggy image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

NHTSA ID

11720521

Incident

Feb 25, 2025

Mileage

50,000 mi

The contact owns a 2016 Ford Expedition. The contact stated that while reversing at an undisclosed speed, the rearview camera was intermittently inoperative. While driving at an undisclosed speed, the accelerator pedal was depressed, and there was an abnormal sound coming from the engine compartment. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer, where it was diagnosed and determined that the engine fan needed to be replaced; however, parts were not available for the repairs. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ID

11715121

Incident

Feb 2, 2025

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted into reverse, the rear-view camera intermittently failed to display a clear image, and the screen was black. An unknown message was displayed. The local dealer was contacted; however, parts for the recall repair were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 144,000.

NHTSA ID

11712913

Incident

Sep 15, 2023

Mileage

144,000 mi

Camera goes blank when backing up

NHTSA ID

11691650

Incident

Jun 20, 2025

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11690807

Incident

Aug 15, 2025

The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the rear camera intermittently displayed a blank image or a blue screen. The message "Camera Not Available" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ID

11670784

Incident

Jul 1, 2023

Mileage

100,000 mi

Rear view camera went out. Mechanic traced it to a broken camera. 90,000 miles on vehicle when it went out.

NHTSA ID

11665006

Incident

Sep 7, 2020

The contact owns a 2016 Ford Expedition. The contact stated that the rearview camera displayed a distorted blue image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The message "Camera not Available" was displayed. However, while driving on the roadway, the camera operated as intended. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure and the contact was provided a case number and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included. The failure mileage was unknown.

NHTSA ID

11664673

Incident

May 3, 2025

When backing up the camera goes out and I cannot see what is behind me. This keeps happening intermittently.

NHTSA ID

11649708

Incident

Mar 16, 2023

The contact owns a 2016 Ford Expedition. The contact stated that the back-over prevention camera was inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and informed the contact that the VIN was not under recall for the failure. The failure mileage was approximately 53,000.

NHTSA ID

11607465

Incident

Mar 23, 2024

Mileage

53,000 mi

The rear backup camera has failed 5 times, the last time after only 7 days. There is a recall out on this problem on other Ford Vehicles (i.e. F150, Expedition, etc.) but not my model year. This is an extreme safety issue as it makes the vehicle unsafe to backup. The blind spot with the Extended Length edition is probably about 20 plus feet using just the mirrors. I've repeatedly contacted Ford Customer Service and the Dealer, and it has yet to be resolved. In some cases, the Ford Customer Service person stopped communicating with me and closed out the Open Case without notice or action to resolve. In one case they wanted me to pay for more than half of the cost without any assurance that the problem was understood or a fix in place. The Dealership has investigated several times and determined that the problem is not with the wiring or the display, but with the camera. The issue appears to be with the design, manufacture, or failure of the components used not suitable for the environment (temperature, humidity or vibration). The fear is that someone will be injured, or a fatality will occur, at a minimum damage to other property and the vehicle. This is an untenable situation. Thank you for reviewing this and hopefully escalating this to the level of a recall. I'm sure based upon the review of other complaints on the internet that I'm not the only person with this safety issue.

NHTSA ID

11501967

Incident

Jun 5, 2017

Wife driving 2016 Ford Exped with 61000 miles. Was driving on a remote road when the vehicle suddenly lost power and power train fault indicator came on. No cell service and no other traffic so no way to get help. Finally managed to restart which cleared the problem for now. Took the car to a Ford dealer immediately but code reader could find no fault. Dealer, however, said it is a throttle body malfunction and is not uncommon and will happen again. Now concerned about problem occurring on a freeway or other congested roadway. The sudden loss of power and resulting necessity to get off a busy roadway/highway creates a real safety issue.

NHTSA ID

11425086

Incident

Jul 16, 2021

Backup camera is distorted/intermittent

NHTSA ID

11422279

Incident

Feb 16, 2021

6 months ago, electronic power steering failed (Control module?). Today. Electric throttle body - Code P2111. Driving down the road and lost acceleration (the “limp” condition). Engine is running but no reaction to the gas pedal. Wrench symbol on the dash. I coasted to a spot where I could get out of traffic. Restarted the vehicle and the error went away. When I made it home, I removed the throttle body. Butterfly was a little dirty but much cleaner than the ones shown on YouTube. Opened the gear box and it was clean too. However, several teeth on the plastic gears were worn and/or disfigured. It also seemed like the little electric motor would not let the butterfly shut all the way.

NHTSA ID

11420646

Incident

Jun 11, 2021

I WAS ACCELERATING, TURNING LEFT TO ENTER A FREEWAY ON RAMP. MY SPEED WAS REDUCED TO 1MPH AND I WAS UNABLE TO ACCELERATE OR CONTROL THE CAR. WHEN I PUSHED ON THE ACCELERATOR NOTHING HAPPENED IT DID NOT REV THE ENGINE. A POP UP APPEARED WITH A WRENCH AND THE WORDS "SEE OWNERS MANUAL" I WAS ABLE TO TURN OFF THE CAR AND TURN IT BACK ON. THIS ALLOWED ME TO REGAIN FUNCTION. THIS HAPPENED WITH NO WARNING AT ALL. THERE IS NO CHECK ENGINE LIGHT OR ENGINE CODES. THIS IS EXTREMELY DANGEROUS! I WAS IN THE MIDDLE OF AN INTERSECTION WHERE CARS WERE BOTH ENTERING AND EXITING THE FREEWAY. FORTUNATELY I AVOIDED AN ACCIDENT HAD THIS HAPPENED AFTER I GOT ON THE FREEWAY I MIGHT NOT HAVE BEEN SO LUCKY! UPON RETURNING HOME I CHECKED THE OWNERS MANUAL AND THERE IS NOTHING ABOUT A WRENCH LIGHT IN THERE.

NHTSA ID

11415332

Incident

May 5, 2021

Mileage

53,000 mi

I WAS DRIVING ON A SMALL HIGHWAY (2 TIMES) AND A NEIGHBORHOOD STREET (1 TIME) GOING 25 MPH (45 MPH ON THE HIGHWAY) OR MORE WHEN ALL OF THE SUDDEN I WAS UNABLE TO ACCELERATE. MY CAR SEEMED TO SHIFT INTO A DIFFERENT DRIVE WITH THE WAY IT FELT AND SOME SHAKING. I WOULD PUSH THE PEDAL TO THE FLOOR AND NOTHING WOULD HAPPEN. I HAD TO COAST INTO A PARKING LOT TWICE OFF OF A BUSY ROAD WITH MY CHILDREN IN THE CAR. WHEN THE CAR WAS TURNED OFF AND THEN BACK ON IT WAS AS IF NOTHING EVER HAPPENED AND RAN FINE SO THAT I COULD DRIVE HOME. I HAD A MECHANIC DO A DIAGNOSTIC AND NO CODES FOR THIS INCIDENT WHERE STORED OR PRESENT. THE THIRD TIME IT HAPPENED I DID NOT SHUT THE CAR OFF UNTIL SOMEONE COULD COME AND RUN A DIAGNOSTIC WHICH READ THE CODE P2112, THROTTLE ACTUATOR, CONTROL SYSTEM STUCK? REPLACED THE THROTTLE BODY. THIS LAST TIME IT HAPPENED, I HAD TO CROSS TWO LANES OF BUSY MORNING WORK TRAFFIC IN ORDER TO GET TO A PARKING LOT.

NHTSA ID

11388735

Incident

Jan 12, 2021

Mileage

103,000 mi

WHILE DRIVING DOWN THE VERY BUSY INTERSTATE AT 75-80 MPH THE VEHICLE JERKED AND THEN LOST ALL THROTTLE POWER. THE WRENCH INDICATOR LIGHT CAME ON. WITH NO THROTTLE I HAD TO EASE MYSELF INTO THE NARROW SHOULDER WHILE SEMI AFTER SEMI FLEW BY. THIS WAS TERRIFYING! I TURNED THE VEHICLE OFF & BACK ON AND IT WORKED FINE TO HEAD HOME. IT HAPPENED 2 MORE TIMES ON THE WAY HOME BUT THANKFULLY ON SMALL COUNTRY ROADS.

NHTSA ID

11341284

Incident

Jul 23, 2020

Mileage

103,744 mi