RoadVitals

2018 Ford Expedition Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
375
+3 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
57
Reports on file since May 16, 2018

What this page shows

Our database holds 375 NHTSA owner-reported complaints for the 2018 Ford Expedition. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 375 · page 1 of 15

SteeringSuspension
Filed Sep 22, 2026

This is a widespread problem across the Ford expedition. I've read forum after forum, facebook group after facebook group and have seen that many expeditions are affected by this. The front end of the Expedition; primarily the steering and suspension components, cause a strong vibration when approaching 70-75 miles per hour. I have replaced the tires on my Expedition and had them mounted and balanced by Ford, only for the problem to still exist. I mentioned this to Ford directly and they told me that there is no way for them to replicate the problem because they won't take the vehicle over the local speed limit. However where I drive all across the country for work, the speed limit is approximately 70 -75 miles per hour. This is a severe issue as Vibrations could easily cause an accident.

NHTSA ID
11766133
Incident
Sep 20, 2026
EnginePowertrain (other)
Filed Sep 11, 2026

My 2018 Ford Expedition with the 3.5L EcoBoost engine has developed a pronounced rattling/knocking noise at startup. This appears consistent with the well documented cam phaser/VCT problem affecting this engine family. At approximately 118,212 miles, an independent Firestone Complete Auto Care inspected the vehicle and recommended major timing system repairs. Their estimate calls for replacement of the timing chain components and variable timing sprockets/cam phasers, with a total recommended repair cost of $5,232.13. 220782OrderRevisions.Pdf The concern is not simply the noise. The cam phasers and timing system control critical valve timing. If these components continue to deteriorate, there is a risk of improper engine timing, severe drivability problems, loss of power, stalling, or significant internal engine damage. A failure while traveling at highway speeds or in traffic could create a serious safety hazard for the occupants and surrounding motorists. There have not yet been warning lights or dashboard messages associated with the condition. The primary symptom has been the recurring startup rattle/knock, which has now been confirmed by an independent repair facility as requiring substantial timing system repair. The vehicle remains available for inspection. This has been an ongoing issue for the last few months but was first diagnosed on September 12, 2026 during a repair for another unrelated issue. I am especially concerned because this is not an isolated or unusual type of failure on the 3.5L EcoBoost. Ford has previously recognized cam phaser/VCT startup noise on these engines through service guidance. A known timing-related defect requiring more than $5,000 in repairs, with the potential to progress into engine damage or loss of engine performance, represents a significant reliability and potential safety concern.

NHTSA ID
11763749
Incident
Sep 11, 2026
Exterior lighting
Filed Sep 9, 2026

Daytime running LED lights in headlights have stopped working. Unable to replace bulb/fix due to having to replace the entire head lamp assembly.

NHTSA ID
11762955
Incident
Aug 2, 2026
Powertrain (other)
Filed Aug 20, 2026

The contact owns a 2018 Ford Expedition. While the contact's wife was driving at an undisclosed speed, the transmission independently shifted into park. The check engine warning light illuminated, and the transmission brake error message was displayed. The vehicle was turned off. The vehicle was restarted; however, while driving at an undisclosed speed, the failure reoccurred. The failure was a persistent failure. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 26V402000 (Power Train); and the VIN was associated with the recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.

NHTSA ID
11758214
Incident
Aug 18, 2026
Mileage
90,000 mi
Powertrain (other)
Filed Aug 20, 2026

Transmission that's was replaced approx 3 yrs ago is hard shifting from park to drive and park to reverse on flat level surface.

NHTSA ID
11758138
Incident
Aug 3, 2026
Mileage
108,000 mi
Brakes
Filed Aug 17, 2026

Subject: Safety Complaint – 2018 Ford Expedition Brake Master Cylinder Recall 25S37 / NHTSA 25V236 I am filing this complaint regarding my 2018 Ford Expedition, which is subject to an open Ford brake master-cylinder recall, Recall 25S37 / NHTSA Recall 25V236. I am currently experiencing brake fluid loss around the brake master cylinder/brake booster area. Because this is directly related to the braking system and the vehicle is subject to an open brake master-cylinder recall, I believe this vehicle presents a potential safety concern and needs to be properly inspected. I contacted Ford regarding the recall and explained that I am losing brake fluid in the area of the master cylinder and brake booster. I requested that the vehicle be inspected to determine whether the recall condition is present and that the brake booster be checked for brake-fluid contamination or leakage. I was told that my vehicle is approximately six months too late to receive the recall repair/replacement and that they would not allow me to bring the vehicle in for inspection under the recall. I have not yet confirmed the part number of the master cylinder currently installed on my vehicle, and I intend to do so to determine whether it is the same component addressed by the recall. My concern is that I am experiencing a symptom that appears directly related to the component identified in the recall, yet I am being denied an inspection simply because of the timing/eligibility issue. I am requesting that NHTSA review this matter and determine: 1. Whether my vehicle should be inspected for the condition identified in Recall 25S37 / NHTSA 25V236 despite the expiration or timing issue stated by Ford. 2. Whether brake-fluid leakage around the master cylinder/brake booster area is a known symptom or consequence of the recalled component. 3. Whether Ford should inspect the vehicle and determine whether the installed master cylinder is the recalled part.

NHTSA ID
11757338
Incident
Jul 27, 2026
Seat belts
Filed Aug 12, 2026

THERE IS A SEAT BELT RECALL AND 3 OTHER RECALLS THAT FORD CORP OFFICE AND THE DEALERSHIP IN HENDERSON NC TOLD ME THE PARTS ARE NOT AVAILABLE UNTIL 2027 AND I AM EXPECTED TO DRIVE THIS VEHICLE PLEASE HELP ME

NHTSA ID
11756469
Incident
Aug 12, 2002
Filed Jul 28, 2026

There is a recall on the catalytic converters of my year Expedition, but my check engine light came on at 86,000 miles, outside the 80,000 limit Ford put on the recall for the part. I think Ford should stand behind their product and the parts they are using, since the catalytic converters have failed on my car, my husbands expedition, and my dad’s ford 150.

NHTSA ID
11753225
Incident
Jun 7, 2026
Powertrain (other)
Filed Jul 25, 2026

Failing Transmission, does not shift into the gear just hear grinding noise, after few seconds of it, transmission makes very hard shift. This takes place in all phases or driving leading to potentially very dangerous situation of the car not moving or stopping while crossing a street with upcoming traffic, crossing intersection or any other phase of driving. Visited few shops and was advised that Ford has a major problem with 10R80 Transmission and failing CDF Drum.

NHTSA ID
11752826
Incident
Jul 25, 2026
Filed Jul 25, 2026
3 injuries reported

Power Running boards. The running boards half deploy and stop. The running boards go up and down while the vehicle is in motion. When opening the doors the running boards deploy half way and stop causing the persons exiting the vehicle to step on and uneven surfaces, resulting in twisted ankles and persons falling to the ground. The running boards were seems to malfunction every few years, they were replaced by Latrobe Chevy Ford 3 years ago and are currently being replaced by Bud Smail Ford.

NHTSA ID
11752796
Incident
Jul 1, 2026
Powertrain (other)
Filed Jul 24, 2026

The heater hose that feeds the front and rear heater cores ruptured while traveling at highway speeds on a main road. The engine coolant directly sprays onto the engine resulting in a steam cloud that can not be seen through, also rapidly overheating that motor. This caused a dangerous scenario where the driver can not see the road correctly through the steam cloud while trying to pull off of the highway with the engine over temp warnings flashing in the screen further adding to the panic.

NHTSA ID
11752749
Incident
Jul 18, 2026
Filed Jul 24, 2026
1 injury reported

The chrome plating on the center console has peel up, causing a finger laceration when reaching into the cup holder.

NHTSA ID
11752748
Incident
May 6, 2026
BrakesPowertrain (other)
Filed Jul 23, 2026

I am submitting this complaint regarding potential safety issues with my 2018 Ford Expedition Max Platinum. I purchased the vehicle from Sandy Sansing Chevrolet in Pensacola, Florida, and discovered several problems shortly after purchase that I believe may affect the vehicle's safe operation. Within days of purchasing the vehicle, it began displaying an intermittent **low oil pressure warning** while driving. Because a low oil pressure condition can lead to engine damage, loss of power, or engine failure, I believe this presents a potential safety concern. The dealership's inspection report completed before the sale states: **"Has multiple minor oil leaks, wet but not dripping yet."** I had the vehicle independently inspected by Firestone, which determined the oil leak was coming from the timing cover/timing case area and estimated approximately $3,000 in repairs. I am concerned that the documented oil leak and intermittent low oil pressure warning could increase the risk of engine failure while the vehicle is in operation. I have also experienced what I believe is a brake safety concern. Although the dealership's inspection report indicates the brakes and rotors had been serviced, the brake pedal feels unusually soft or spongy and requires more pedal travel and pressure than expected before the brakes engage. While the vehicle currently stops, I am concerned this condition could reduce braking performance or increase stopping distance. Additional issues include intermittent operation of the power running boards, a non-functioning rear window washer, and a detached rear window defroster electrical connection. I am submitting this complaint so NHTSA can determine whether these issues are isolated to my vehicle or may indicate a broader safety-related defect affecting other 2018 Ford Expedition vehicles. I can provide the dealership inspection report, Firestone inspection and repair estimate, photographs, and other supporting documentation upon request.

NHTSA ID
11752452
Incident
Jun 29, 2026
Powertrain (other)
Filed Jul 22, 2026

I’ve had multiple instances happen but the two latest are — traveling down the highway when I switched lanes and accelerated moderately. The expedition downshifted and I heard a massive clunk. I had no power. Started coasting and adjusting myself so I could get to shoulder, and it shifted back into gear. Another instance, I was at a stop sign turning left onto a highway as I turned out onto the road, I had no power and it wouldn’t accelerate while a vehicle was quickly approaching from behind. I had to coast onto the shoulder to avoid being hit before it got power and carried on. These conditions create a significant safety risk because the vehicle may fail to accelerate when entering the highway, merging into traffic, crossing traffic, making left turns, or avoiding hazards.

NHTSA ID
11752144
Incident
Jul 12, 2026
Body & structurePowertrain (other)Seat belts
Filed Jul 21, 2026

The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 24V099000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11751868
Incident
Jul 21, 2026
Driver assistanceEnginePowertrain (other)
Filed Jul 16, 2026

I noticed a loud rattle when starting my 2018 Ford Expedition, at first occasionally and then on every cold start. The Ford Dealer's service department diagnosed a cam phaser issue. There were no warning lights or messages available to me, but the service department's diagnosis showed several timing faults. I was told the cam phaser repair is $4000 - $5000 and continued use puts the engine and transmission at risk. I contacted Ford customer service and was told that my vehicle was not eligible for assistance with these repairs and that my level of loyalty also did not make me eligible for assistance. I have maintained this vehicle with oil changes, fluid changes, tire and brake maintenance for the life of the vehicle. I would like the NHTSA to investigate Ford for a recall of the cam phasers and effected parts since this is a known and prominent issue that also impacts road safey.

NHTSA ID
11750763
Incident
Jun 15, 2026
Electrical
Filed Jul 16, 2026
Crash reported

The infotainment screen that includes the rear backup camera stopped working intermittently and then completely. The dealer's service department identified that the APIM, a module involved in operating the screen had failed. The backup camera is a significant and necessary safety feature for such a large vehicle. The dealer ordered the new part and replaced it at significant expense. There was no warning of this issue, and the only symptom was the intermittent delay of the infotainment system turning on upon startup of the vehicle.

NHTSA ID
11750757
Incident
Jun 5, 2026
Body & structurePowertrain (other)Seat belts
Filed Jul 10, 2026

The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 25V197000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11749566
Incident
Jul 10, 2026
Visibility
Filed Jul 3, 2026

Suspected Safety Defect – Windshield Wiper System Effected Vehicle Information Vehicle 1 - 2018 Ford Expedition MAX Vehicle 2 - 2017 Ford F-350 SuperCrew 4x4 Description of Defect Both vehicles experienced the same windshield wiper failure. The wipers gradually slowed, became sluggish, and eventually stopped working during normal use. Available repair information and owner reports indicate the likely cause is corrosion and seizure of the wiper pivot shafts and linkage, which overloads the motor and leads to failure. Safety Hazard Loss of wiper function in rain or poor weather severely reduces visibility and creates a serious crash risk, leaving drivers unable to operate safely. Evidence of a Broader Pattern This issue appears widespread. Many Ford owners report similar symptoms, including slowing wipers, increased resistance, seized pivots, and complete failure requiring linkage replacement. Technicians commonly identify seized pivot shafts as the cause. Ford has issued recalls on other models for wiper-related defects, recognizing the safety risk of sudden failure. Request for Investigation Because two separate vehicles experienced the same failure, I request that NHTSA investigate whether corrosion-related seizure of wiper components in 2017–2018 Ford Expedition and Super Duty vehicles is a broader safety defect. If confirmed, I request an appropriate remedy, such as a recall or extended warranty. I can provide supporting documentation if needed.

NHTSA ID
11748093
Incident
Mar 1, 2026
Powertrain (other)
Filed Jul 2, 2026

While driving on the interstate and merging to the next lane, my transmission shifted from 9th gear to 1st gear multiple times. My safety and others safety was put at risk due to the car suddenly slowing with no brake lights to indicate I would be slowing. During the incident, I lost approximately 5-10 miles per hour forward speed. The problem has not been looked at or replicated by a dealer at this time. This happened today, 7/2/2026. There have been no warning lamps or other symptoms to indicate a 9th gear to 1st gear change at highway speeds.

NHTSA ID
11748084
Incident
Jul 2, 2026
Filed Jul 1, 2026

Transmission stalled out in heavy traffic. We had our repair person check the vehicle and they confirmed there has been damage to the transmission due to this. It has not been inspected by police, manufacturer or insurance representatives. There were no warning lamps or messages.

NHTSA ID
11747649
Incident
May 15, 2026
ElectricalEnginePowertrain (other)
Filed Jun 30, 2026

Engine light stays on along with manual light and charging system service now. Battery, alternator changed out, 3 mechanic repair shops can not find what is wrong. Vehicle bogs down and does not run right when the Manuel light comes one which is about 2 times a week.

NHTSA ID
11747439
Incident
May 1, 2025
Electrical
Filed Jun 16, 2026

Ford performed Emission Recall 24E13 on my vehicle. The corporate software update bricked the Powertrain Control Module (PCM), rendering the vehicle completely inoperable 30 miles later. Ford corporate is refusing to repair the damage caused by their mandatory safety campaign, leaving me stranded. The vehicle was towed back to the dealership the recall was performed. They ran a full diagnostics and confirmed the PCM is bricked.

NHTSA ID
11744538
Incident
May 25, 2026
Powertrain (other)
Filed Jun 11, 2026

We have and continue to experience severe transmission slipping in our 2018 expedition limited. It can create a dangerous loss of control situation when it slips severely or upshifts or downshifts rough.

NHTSA ID
11743419
Incident
Jun 1, 2026
Filed Jun 10, 2026

The trim moulding and roof rack.

NHTSA ID
11743289
Incident
Jun 17, 2025

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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