2019 Ford Expedition Body & structure Problems

The contact owns a 2019 Ford Expedition. The contact received notifications of NHTSA Campaign Number: 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the chrome around the center console had started to peel. The manufacturer was made aware of the issue. The failure mileage was approximately 108,000.

NHTSA ID

11755226

Incident

Jun 1, 2026

Mileage

108,000 mi

On May 26, 2026, my 2019 Ford Expedition suffered a total systemic safety failure that resulted in my toddler being locked inside the vehicle in direct sunlight, requiring an emergency extraction. I used the FordPass app to unlock the vehicle and opened the driver’s door and passenger door on the diver's side. I placed my bag containing the proximity key fob onto the driver’s seat floorboard while the vehicle was completely off. I closed the driver's door and walked to the rear door behind the driver's seat, which was still open, to buckle my child into his car seat. Upon closing his door, the vehicle immediately initialized a "ghost lock" command, sealing all doors with the key fob inside, directly violating the vehicle's "Smart Unlock" and Passive Entry Passive Start (PEPS) safety protocols. The FordPass remote application then completely failed, refusing to process any commands to unlock the vehicle or remote-start the engine to turn on the air conditioning for the child. Even after uninstalling and reinstalling the application via a good samaritan’s cellular hotspot, the app remained completely unresponsive due to a total communication crash with the vehicle. I called 911. Local police arrived on-site first and attempted an emergency manual override using a mechanical lockout tool down the window frame, which failed. Due to the rapidly increasing interior heat in the direct Florida sun, arriving firefighters determined the child was in critical danger and shattered the rear passenger door main window to perform an immediate extraction. This failure represents an unmitigated malfunction of the door latch systems documented under Ford TSB 20-2421, which overrode all safety failsafes without warning. An upcoming diagnostic testing appointment is being scheduled at an authorized Ford dealer to pull the module codes and initiate a manufacturer safety review.

NHTSA ID

11740332

Incident

May 26, 2026

While backing up the vehicle, the front passenger seat belt retractor pretensioner suffered an inadvertent, spontaneous pyrotechnic deployment. There was a loud pop resembling a firecracker, immediately followed by smoke in the cabin and the odor of gunpowder. The force of the explosive deployment dislodged the interior B-pillar trim panels. The passenger front seatbelt has been locked into place. Following this, the dashboard displayed a Check Engine light and a Battery charging system warning light, indicating the electrical system was damaged. The vehicle is rendered undriveable due to the disabled charging system and the compromised passenger seat belt. There were absolutely know warning lamps, messages, or unusual symptoms prior to the failure. At this time, the incident has not yet been physically inspected, as corporate customer service lines indicated a remedy hold on the active safety recall (Recall 24S06).

NHTSA ID

11740171

Incident

May 24, 2026

The contact owns a 2019 Ford Expedition. The contact stated that while stopped at a stop sign and reaching into the center console, the contact's ring finger touched the silver chrome trim near the sliding opening latch and was severely lacerated, almost severing it completely. As a result, the contact lost consciousness, causing the vehicle to collide with a tree. Fortunately, the contact did not sustain any additional injuries. No police report was filed. The contact was able to drive away from the accident scene and personally repair the vehicle. The manufacturer has been notified of this incident.

NHTSA ID

11683251

Incident

Aug 9, 2024

Mileage

92,000 mi

Passenger front door will not latch closed. Suspected freezing of lock mechanism from cold winter conditions. No physical damage is on vehicle that could cause this, nor does the vehicle have an accident in its history

NHTSA ID

11638394

Incident

Jan 24, 2025

The driver and passanger rear doors have issues with the doul latches. They do not always security shut and the doors swing open while driving. When the temperatures drop, the latches do not work, therefore, the doors do not securely shut. I tool the vehicle to a Ford repair dealership and they informed me that this is an issue with millions of ford's. They suggested I contact you because there isn't a current recall on this vehicle. This issue has happened multiple times now.

NHTSA ID

11622828

Incident

Oct 28, 2023

I am writing to urgently request the initiation of a safety investigation concerning a serious and potentially widespread defect in Ford vehicles, specifically related to the center console’s metal chrome trim on limited models. I own a Ford Expedition, purchased in October 2019, and have encountered a severe issue where the chrome plating on the center console has begun peeling away, forming sharp, dangerous shards that have already caused significant injury to myself and my children. Despite numerous attempts to resolve this issue through Ford’s customer service since first discovering the defect in 2020, the response has been dismissive, labeling the condition as "normal wear and tear." This is despite the fact that the sharp edges of the peeling chrome required medical attention on multiple occasions. The severity of this defect goes far beyond cosmetic degradation and enters the realm of serious safety hazard. Furthermore, this issue does not appear to be isolated. An examination of online consumer forums and resale platforms such as eBay reveals similar complaints from other Ford owners who note identical peeling issues in the same model and in analogous locations on the console. Historical precedence shows that similar defects in past models, like the Ford Explorer, have led to recalls. It is alarming that Ford has not only failed to recognize the defect as a legitimate safety concern but has also continued to sidestep responsibility even after the original factory warranty expired. This lack of accountability for a defect that directly impacts the physical safety of passengers and drivers is unacceptable. Given the potential risk to consumers and the apparent recurrence of this issue across multiple vehicles, I implore the NHTSA to initiate a thorough investigation into this matter. It is imperative that a recall be considered to prevent further injuries and ensure that Ford addresses this serious safety flaw promptly and effectively.

NHTSA ID

11593690

Incident

Jun 1, 2020

Driving 70 miles per hour part of the roof rack blew off the vehicle; the molding and front cap on the driver side of the vehicle. The roof rack had never been used. A Ford dealer inspected the area where the parts were and could not determine what caused the failure.

NHTSA ID

11482275

Incident

Aug 19, 2022

THE REAR LIFT GATE RANDOMLY OPENS ON THE VEHICLE. DEALERSHIP HAS SAID IT IS A DEFECTIVE WIRING HARNESS. THE LIFT GATE CLOSE WITH PEOPLE STANDING AT THE REAR BUMPER LOADING ITEMS IN THE BACK AND WILL CONTINUE TO FIGHT TO CONTINUE CLOSING OPERATIONS. IT DOES THE SAME WITH OPENING. ADDITIONALLY IT HAS OPENED WHILE SITTING IN THE DRIVERS SEAT WITH THE KEY IN THE CAR. THE CAR HAS BEEN STATIONARY FOR ALL OPENINGS. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND

NHTSA ID

11413409

Incident

Apr 22, 2021

Mileage

41,000 mi

REAR FIXED VISTA ROOF PANEL EXPLODED OUTWARD WITH A VERY LOUD - SHOTGUN LIKE - BANG, LEAVING A LARGE HOLE AND A VERY DANGEROUS SHATTERED REMAINING PANEL THAT COULD FALL AND INJURE OCCUPANTS, THE PANEL IS MADE OF TOUGHENED GLASS AS OPPOSED TO BEING LAMINATED AS THE FRONT WINDSHIELD IS. THE INCIDENT OCCURRED ON A FAIRLY QUIET FREEWAY, NO CARS IN FRONT AND NOT UNDER A BRIDGE ETC.

NHTSA ID

11297842

Incident

Jan 4, 2020

Mileage

2,900 mi

THE VEHICLE IS EQUIPPED WITH AN AUTOMATIC LIFTGATE ACTIVATED BY MOTION DETECTED UNDER THE REAR BUMPER. THREE WEEKS AGO, I WAS LOADING ITEMS INTO THE BACK OF THE VEHICLE. THE VEHICLE WAS PARKED AND OFF WITH THE PARKING BRAKE ON. MY CHILDREN WERE BUCKLING UP IN THE VEHICLE. WHILE I WAS LOADING THE LAST ITEM FROM THE BOTTOM OF THE CART, THE LIFT GATE UNEXPECTED STARTED DESCENDING. I DIDN'T HEAR THE WARNING CHIMES AND STARTED STANDING UP WITH THE ITEM. BY THAT POINT, THE GATE WAS OVER HALFWAY DOWN AND STRUCK BE JUST BELOW THE OCCIPITAL PROMINENCE OF THE SKULL. THIS RESULTED IN A CONCUSSION AND SEVERAL MISSED DAYS OF WORK.

NHTSA ID

11221981

Incident

Jun 1, 2019

Mileage

2,042 mi