2019 Ford Expedition Transmission Problems

See attached document for complaint.

NHTSA ID

11666583

Incident

May 15, 2025

The contact owns a 2019 Ford Expedition. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the engine. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the cam phaser and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle). The failure mileage was 121,000.

NHTSA ID

11634409

Incident

Jan 5, 2024

Mileage

121,000 mi

We bought a 2019 Ford expedition max xlt. On a trip we kept having problems with it jumping out of gear and it felt like the transmission was going to fall out. We looked it up and found several complaints on this same problem with the 2019 models although I can't find any recalls that would have fixed the problem.

NHTSA ID

11592135

Incident

May 16, 2024

The 10R80 transmission started delayed shifts between 8,9,10. After 50 miles the issue spread to the lower gears. When going from 3rd to 4th or 5th the engine speeds up vehicle loses speed. To recover let your foot off the gas and then apply gas very gently. After another 50 miles shifting became more erratic, sometimes with a load clunk. My safety has been at risk because you cannot count on the vehicle to do a smooth acceleration during a traffic merge. If you are in a lineup doing a merge suddenly you cannot keep pace because the transmission is shifting erratically. The vehicle has been at the dealer from October 3rd within in line for repair. They have stated Ford is just overwhelmed with 10R80 repairs. Based upon public information the Ford 10R80 transmission has some major flaws. Received an orange wrench message telling me repairs are required. I know that by its behavior. Filed a case with Ford Customer Care program, so far no help.

NHTSA ID

11550892

Incident

Oct 1, 2023

Car has 49700 miles. I was traveling on highway at speed and tried to accelerate to merge into exit lane traffic and engine and power train completely cut out and transmission failure light with wrench came on. Luckily cars behind me were able to slow down and avoid an accident but this could have been deadly. Thank God my children were not in the car. Car was previously taken to dealership in January of 2023 for transmission shifting issues and repair work was done. Car is also “hard shifting” into gear from park, causing whole car to jerk. Car routinely “hard shifts” when accelerating onto highway and “hard shifts” when slowing in rush hour traffic.

NHTSA ID

11544270

Incident

Sep 13, 2023

The transmission in my 2019 Ford Expedition is slipping and having drastic gear changes. Other people with the 10R80 transmission are having similar issues. This car is unsafe to drive.

NHTSA ID

11508947

Incident

Feb 17, 2023

The contact owns a 2019 Ford Expedition. The contact stated a rattling sound was heard coming from the engine compartment after starting the vehicle. The contact stated no warning lights were illuminated. The independent mechanic was called and stated that the failure was related to the cam phaser, which needed replacement. The independent mechanic stated that the part was on backorder. The vehicle was taken to the dealer and the contact was informed of a recall which the vehicle was included in regarding the cam phaser. The contact stated she received notice of the customer satisfaction program for the cam phaser however, the part was on backorder. The contact was advised of a PCM upgrade to correct the issue however, the failure continued. The manufacturer was made aware of the failure and was advised to contact NHTSA for assistance. The customer service representative at Ford looked up the VIN and told the contact to call NHTSA as there was nothing they could do. The failure mileage was 67,000. Local Ford dealer informed consumer this was a recall and they could fix it. Two week later, consumer got the recall in the mail. But by this time, consumer was well over the 70,000 mile marker, so it was going to cost her a prorated price to get it fixed. I was almost at the 80,000 mile marker by the time it was fixed.

NHTSA ID

11438077

Incident

Jun 29, 2021

Mileage

67,000 mi

EVENT OCCURS WHEN VEHICLE IS WARMED UP - TRANSMISSION FLUID TEMP > 205 AND MORE LIKELY TO OCCUR GOING UPHILL OR ON A SLIGHT INCLINE ON HIGHWAY WITH A SPEED ABOVE 55 MPH. WHEN ACCELERATING QUICKLY OR AGGRESSIVELY, THE 10 SPEED TRANSMISSION FAILS. I PUSH DOWN ON THE GAS PEDAL WHILE IN THE 10 GEAR. IT SEEMS LIKE IT IS STUCK IN NEUTRAL, THE ENGINE REV'S TO THE RED LINE IF I LEAVE MY FOOT ON THE PEDAL, THE VEHICLE LOOSES SPEED AND EVENTUALLY FINDS A GEAR BETWEEN 2 AND 6 AND TRANSMISSION RE-ENGAGES. THE VEHICLE WILL REV TO THE RED LINE BEFORE FINDING A GEAR. THIS HAS CREATED MULTIPLE DANGEROUS SITUATIONS IN WHICH A VEHICULAR ACCIDENT ALMOST OCCURRED DUE TO THE IMMEDIATE LOSS OF SPEED IN HIGHWAY TRAFFIC SITUATIONS. THE VEHICLE WENT FROM 83 MPH TO 55 IN SECONDS BEFORE THE TRANSMISSION RE-ENGAGES. I HAVE TAKE THE CAR TO THE DEALERSHIP TWICE AND THEY CAN NOT RECREATE THE ISSUE IN ORDER TO FIX DESPITE SUBMITTING NUMEROUS VIDEOS OF THE SEPARATE TIMES IN WHICH THE EVENT OCCURS. VIDEOS ON 2/3/2021, 2/11/2021, 4/1/2021

NHTSA ID

11406045

Incident

Apr 1, 2021

Mileage

37,800 mi