Owner-reported complaints naming the powertrain system, filed with NHTSA
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Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 1996 Ford Explorer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 33 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 33, in the owner's own words
DRIVING TRUCK DOWN WISCONSIN AVENUE IN APPLETON WHEN TRUCK REFUSED TO SHIFT. IMMEDIATELY BROUGHT TRUCK INTO TO WISCONSIN MOTORS SALES AND SERVICE AND WAS INFORMED THE TRANSMISSION HAD FAILED IN TRUCK. TRUCK HAD JUST BEEN PURCHASED TEN DAYS EARLIER. *TR
THE VEHICLE BEGAN HESITATING DURING TAKEOFF, ALLOWING THE ENGINE TO EXPERIENCE HIGH RPM'S BUT VERY LITTLE ACCELERATION. THE VEHICLE THEN BEGAN TO NOT FALL INTO 1ST GEAR, WHEN YOU SHIFTED THE CAR INTO DRIVE FROM PARK THE VEHICLE WOULD HESITATE FOR ABOUT 4 SECONDS THEN LURCH HEAVILY, THE VEHICLE ALSO DOES THIS AT EVERY STOP, AFTER YOU MAKE A COMPLETE STOP AND PRECEDE TO ATTEMPT TO DRIVE AGAIN THE VEHICLE WILL RPM AS YOU PUSH THE ACCELERATOR BUT WON'T MOVE FOR ABOUT 4 SECONDS, AFTER THE 4 SECONDS THE VEHICLE LURCHES FORWARD HEAVILY AND SPINS BOTH REAR TIRES. *TR
I REPLACED THE FRONT HUB ASSEMBLIES IN DECEMBER 2011 WITH PARTS PURCHASED FROM AUTOPARTSMIDWEST.COM. ON DECEMBER 18, 2012, THE LEFT HUB ASSEMBLY FAILED AND THE WHEEL CAME OFF. THE OUTER PORTION OF THE BALL BEARING RACE CAME OFF THE SPLINED HUB. I WAS GOING VERY SLOWLY AT THE TIME THE FAILURE OCCURRED AND THERE WAS NO INJURY OR DAMAGE OTHER THAN TO THE HUB ASSEMBLY, CALIPER BRACKET AND SOME OTHER BRAKE PARTS. THE TOTAL COST OF REPAIR PARTS NOT INCLUDING LABOR IS ABOUT $500. I HAVE NO KNOWLEDGE OF THE MANUFACTURER OF THE HUB ASSEMBLY. IT SHOULD BE REASONABLE TO EXPECT A CRITICAL PART LIKE A HUB ASSEMBLY TO LAST MORE THAN ABOUT 6000 MILES. IF THE HUB ASSEMBLY HAD COME APART TWO MINUTES OR A HALF MILE EARLIER, I MIGHT NOT BE FILING THIS REPORT. I HAVE ASKED AUTOPARTSMIDWEST TO REFUND THE PURCHASE PRICE OF THE DEFECTUVE HUB ASSEMBLIES AS WELL AS THE COST OF REPLACEMENT PARTS. THE SALE OF DANGEROUSLY DEFECTIVE PARTS BY AUTOPARTSMIDWEST AND OTHER ON LINE SELLER MUST STOP. IT IS IMPOSSIBLE TO INSPECT SOMETHING LIKE A HUB ASSEMBLY TO VERIFY ITS QUALITY. BUYERS MUST DEPEND ON THE SELLER AND MANUFACTURER TO PROVIDE SAFE CAR PARTS. *TR
1996 EXPLORER, HAS BEEN A GREAT VEHICLE. STARTED LOOSING POWER AND SHIFTING DOWN AND STRANGE TIMES. THEN THE O/D FAIL LIGHT STARTED TO FLASH. I UNDERSTAND THIS IS A COMMON FAILURE AND FORD KNOWS ABOUT IT BUT REFUSES TO ACKNOWLEDGE THE FACT OR ACCEPT RESPONSIBILITY. THEY NEED TO RECALL THESE TRANSMISSIONS. *TR
4X4 FAILS TO ACTIVATE LEAVING VEHICLE IMPAIRED IN 2 WHEEL MODE DURING CRITICAL DRIVING TIMES. SWITCH ON DASH GOES OUT, APPEARS TO BE FAILURE OF 4X4 CONTROL MODULE AND TRANSFER MOTOR. PROBLEM OCCURS AFTER BATTERY HAS BEEN DISCONNECTED. REPAIR FOR VEHICLE REQUIRES CHANGING OUT CONTROL MODULE OR TRANSFER CASE MOTOR. PROBLEM APPEARS TO OCCUR IN ALL MODELS OF FORD EXPLORER 1991 - TO DATE. *TR
WHILE DRIVING, VEHICLE MAKES A LOUD HUMMING SOUND WHICH COMES FROM FRONT END OF VEHICLE. ALSO, TRANSMISSION HAS FAILED. CONSUMER CONSTANTLY HAS TO TAKE VEHICLE TO DEALER. *AK THE CHECK ENGINE LIGHT ILLUMINATED. THE SPEED SENSOR AND THE O2 SENSOR WERE REPLACED. JG
BEERINGS WERE SHOT, TRUCK WAS NOT USED OFF ROAD AT ALL, FEEL THAT IT IS A MANUFACTURERS DEFECT. THE PART ALONE WAS $ 285.00 . I AM AWARE THAT I AM REPORTING THISVERY LATE, BUT THE REAL REASON IS THAT I AM UPSET THAT THE GEAR SHIFT INDICATOR IS NOT WORKING I.E. THE LITTLE ARROW IN THE DASHBOARD THAT TELLS YOU WHAT GEAR YOU ARE IN. THEY WANT $ 150.00 TO REPLACE THAT PIECE. I FEEL THAT THE INDICATOR SHOULD LAST THE LIFE OF THE VEHICLE. I PLAN ON WRITING FORD ABOUT BOTH OF THESE PROBLEMS AND HOPE TO HAVE THEM PAY FOR THE GEAR SHIFT INDICATOR REPAIR. THANK YOU. *AK
I KNOW LEAKING OIL FROM VENT TUBE IS A LARGER PROBLEM BECAUSE FORD HAS HAD TO HAVE A RETRO KIT MADE TO SOLVE LEAKING OIL. I RECEIVED NO HELP FROM FORD FOR REPAIR COST.
AFTER NOTICING FLUID ALL OVER THE DRIVEWAY TRUCK WAS TAKEN TO THE DEALERSHIP. DEALERSHIP STATED THAT FLUID WAS LEAKING FROM FRONT AXLE. REPAIRS WERE MADE AT OWNER'S EXPENSE. A SERVICE BULLETIN WAS ISSUED ABOUT THIS PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
THE SEALS THAT ARE BEING REPLACED HAVE BEEN RE-DESIGNED AND ARE NOT COVERED UNDER ANY EXTENDED SERVICE PLAN (EVEN THE "PREMIUMCARE"). *AK
THIS IS IN RE: TO A VIBRATION ISSUE WHICH HAS BEEN ONGOING SINCE BEFORE MY VEHICLE REACHED 11,000 MILES. I HAVE GIVEN NO LESS THAN 25 OPPORTUNITIES TO 2 FORD DEALERS, AND THIER REPRESENTATIVES, AND HAVE GOTTEN NO MORE THAN A "NO PROBLEM FOUND" OR "THIS IS A TIRE ISSUE" (OR THE 2 TECHNICIANS WHO STATED THE OBVIOUS "I HAVE NO IDEA..." ONE STATED, " IF YOU FIND OUT WHAT IT IS, LET US KNOW, ALL RIGHT?". I HAVE SINCE THE LAST DEALER VISIT, AND SUBSEQUENT FORD MOTOR COMPANY CUSTOMER SERVICE CENTER CALLS, TAKEN MY TRUCK TO 3 DIFFERENT AUTO REPAIR SHOPS. 3 OF 3 SAID IT WAS DRIVE TRAIN RELATED. 2 OF 3 SAID IT WAS THE DRIVESHAFT OR ATTACHED COMPONENTRY. PATTERSON DRIVESHAFTS IN INDIANAPOLIS REBALANCED AND TRUED THE DRIVE SHAFT AND 50% OF THE VIBRATION PROBLEMS WERE IMMEDIATELY DONE AWAY WITH, (THIS WAS IN ONE DAY, FIRST VISIT). ONE FORD DEALER SERVICE SHOP ASSERTED THEY HAD REPLACED THE DRIVESHAFT ON ONE OF THE SERVICE CALLS. BUT THIS IS ONLY SOMETHING WRITTEN ON A RECEIPT TO ME, SINCE THIS PARTICULAR SERVICE CALL SEEMED TO DO LITTLE, IF ANYTHING FOR THE PROBLEM. I CALLED FORD C.S.D. TO ASK HOW THIS CAN BE THAT AN "OUTSIDE" SERVICE COMPANY COULD FIND THIS PROBLEM CAUSE WITH SEEMINGLY LITTLE EFFORT. I WAS TOLD BY THE FMC REP. THAT WE(FORD)DO NOT RECOGNIZE THE 'OPINION' OF OUTSIDE CONTRACTORS, RELATIVE TO REPAIRS". (I HAVE SINCE BEEN TOLD THAT PATTERSON DRIVESHAFT IS ONE OF FORD'S MOST USED DRIVESHAFT CONTRACTOR/TECHNICIANS), THEY KNOW FROM WHENCE THEY SPEAK. THEN RECENTLY, I HEARD FROM A FRIEND ABOUT YOUR WEBSITE, (I HAD CALLED ONCE SEVERAL MONTHS AGO). THIS IS GREAT! I CAN SEE NO LESS THAN 3 TSB'S ON MY PARTICULAR ISSUE, AND SOME MORE COMPLAINTS THAT I'VE VOICED TO FORD ("NO PROBLEM FOUND"), I SEE ARE LISTED TOO. NOW IF I ONLY KNEW WHAT TO DO FROM HERE. I HAVE PAID FOR FURTHER DIAGNOSTICS, AND BEEN TOLD THAT THIS MAY TAKE UPWARDS OF 16 HOURS @ $78.00 PER HOUR TO PINPOINT THE LAST OF THE VIB. PROBLEMS(THOUGH THE VIBRATION NOW FEELS MORE PREVALANT (PLEASE CONTACT ME FMI).
PHIL CALDWELL FROM THE AUTO SERVICE DEPARTMENT STATED THAT FORD PUT OUT A TECHNICAL BULLETIN ON THE FRONT DIFFERENTIAL (LEAK) PROBLEM. TO PREVENT FUTURE LEAKS, THE COVER NEEDED TO BE REPLACED. FORD HAD IDENTIFIED A PROBLEM, BUT FAILED TO RECALL. IT WAS A DESIGN FLAW. AS A CONSUMER, I HAD TO PAY THE REPAIRS. *AK
OIL IS LEAKING FROM THE FRONT AXLE SEAL UNTO THE POWER STEERING BELT, CAUSING IT TO SLIP RESULTING IN LOSS OF POWER STEERING CONTROL. PLEASE GIVE ANY FURTHER DETAILS. *AK
4-WHEEL DRIVE LOCKING HUBS FAILED, CAUSING FRONT END NOISE.
FRONT DIFFERENTIAL LEAKS OIL.
TACHOMETER/ DRIVER'S SIDE INTERIOR HANDLE FAILED.
POWER STEERING MADE A SQUEALING NOISE DUE TO A DEFECTIVE POWER STEERING RACK. ALSO INNER TIE RODS AND CV BOOT MALFUNCTIONED. *AK
POWER TRAIN FAILED.
DRIVE TRAIN DIFFERENTIAL UNIT FAILURE.
SWAY BAR FAILED.
DIFFERENTIAL ASSEMBLEY FAILURE.
UNIVERSAL JOINT BROKE/DISCONNECTED.
TACHOMETER INOPERATIVE.
DRIVING VEHICLE IN FAST LANE, HEARD A HORRIBLE NOISE, LOOKED BACK & SAW UNIVERSAL JOINT HAD BLOWN OUT; HAD TO COAST TO SLOW LANE & SIDE OF HWY; DRIVESHAFT BROKE, HAD NO POWER; HAD VEHICLE TOWED. *AK
OXYGEN SENSOR FAILED TWICE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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