RoadVitals

1996 Ford Explorer Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,450
Latest Sep 14, 2020
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
234

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1996 Ford Explorer, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

572
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1996 FORD EXPLORER. THE VEHICLE HAD TBC CORPORATION, STAMPEDE SIGMA TIRES, SIZE P255/70/R16 WITH DOT#UPCUTX61707. THE CONTACT STATED WHEN DRIVING APPROXIMATELY 70 MPH, THE REAR PASSENGER TIRE SUDDENLY BLEW OUT, CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AND ROLL OVER 5 TIMES BEFORE IT WENT AIRBORNE. THE DRIVER SUSTAINED MINOR INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED ON SITE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

NHTSA ID 10421453 · filed Aug 25, 2011

ON JULY 28, AT APPROX 4PM EST WE EXPERIENCED TREAD SEPARATION FROM THE FRONT PASSENGER TIRE THAT CAUSED OUR FORD EXPLORER TO TEMPORARILY LOSS CONTROL. THE TIRE WAS A FIRESTONE WILDERNESS TIRE THAT WAS PROVIDED BY FORD FOR A RECALL REPLACEMENT ABOUT 8 OR 9 YEARS AGO. THE RIGHT PASSENGER FRONT TIRE SEPARATED ON RT I95 NEAR THE SHARON, MA EXIT. LOUD SOUNDS CAME FROM ENGINE AREA OF CAR AND TREAD HIT SIDE OF CAR AND FP WINDOW. CAR BEGAN TO LOSS CONTROL, BUT THE DRIVER WAS ABLE TO STABILIZE AND PULL OFF OF THE HIGHWAY. WE WERE TRAVELING FROM PA TO MA (WE LEFT CONSHOHCKEN, PA AT 9:45 AM) AND I WAS AVERAGING 65 TO 70 MILES PER HOUR, BUT WAS SLOWING DOWN WHEN TREAD SEPARATED. I WAS MOVING FROM THE RIGHT TO THE LEFT LANE, EXIT WAS ABOUT 1 TO 2 MILES AHEAD OF US. THE RIGHT FRONT WHEEL WELL PLASTIC COVERING, SOME AIR CONDITIONING EQUIPMENT, AND THE RADIO ANTENNA ALL HAVE BEEN DAMAGED. THERE IS SOME PAINT DAMAGE ON RIGHT SIDE OF CAR AND THE AND RUNNING BOARD SEEMS TO HAVE SOME DAMAGE AS WELL. A ROADSIDE ASSISTANCE PERSON CAME TO HELP US REMOVE THE TIRE AND REPLACE IT WITH A SPARE. WE BROUGHT THE CAR BACK TO A FIRESTONE DEALER IN BROCKTEN, MA AND WAS TOLD THAT FIRESTORE WOULD LIKELY FIX THE DAMAGE TO THE CAR. THERE WERE FOUR OF US IN THE CAR, WE WERE ALL SHAKEN UP, AND BUMPED AROUND, NO ONE WAS CUT. A REPORT WAS FILED WITH THE ROADSIDE ASSISTANCE PERSON, BUT NO POLICE REPORT WAS FILED. *TR

NHTSA ID 10345978 · filed Jul 28, 2010
All 572 reports naming tires & wheels

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

148
reports

From owner reports, verbatim

WHILE DRIVING IN "D" IN FIRST TO SECOND IT HAS HAD A PROBLEM SHIFTING BETWEEN THE 1ST AND 2ND GEARS WHEN ACCELERATING AND WILL REV HIGH RPMS AND SOMETIMES DO ABSOLUTLEY NOTHING WHEN DRYING TO MOVE FORWARD UNLESS I DE ACCELERATE AND THEN TRY TO ACCELERATE AGINE THEN FINALLY IT WILL CATCH AND GO IN TO 2ND AND PROCEED TO 3RD AND THEN 4TH AND THEN 5TH ,4TH AND 5TH WHEN ACCELERATING SOUNDS VERY ROUGH WHEN ACCELERATING LIKE IT'S TRYING TO HARD TO DRIVE, LATELY IT JUST THE OTHER DAY I HAD TROUBLE GETTING IT TO GO IN TO D TO 1ST 2ND 3RD AUTOMATIC TRANSMISSION SHIFTING WAS NOT WANTING TO CATCH HAD T OK TRY 3-6 TIMES DE ACCELERATING AND ACCELERATING TO TRY TO GET IT TO GO FINALT IT CAUGHT AND I WAS ABLE TO DRIVE IT SO I STOPPED AT THE PARTS STORE HAD THEM DO A SCAN AND THE ONLY CODE THAT CAME UP WAS P1701 THEY LOOKED IT UP AND IT SAID SOMETHING TO DO WITH TROUBLE IN REVERSE WITCH IN REVERSE HAS NO PROBLEM AT ALL SO I'M A LITTLE CONFUSED ABOUT IT AND ALSO A LITTLE SCARED TO DRIVE IT WHEN THIS IS MY ONLY TRANSPORTATION AND IF IT WON'T ENGAGE IN TO GEAR WHEN ACCELERATING WHEN IN D THAT COULD BE POTENTIALLY DANGEROUS ALSO THE ODOMETER AND SPEEDOMETER DO NOT WORK WAS TOLD IT WAS VEHICLE SPEED SENSOR SO I REPLACED IT STILL HAD ISSUE SO I REPLACED THE ODOMETER SPIRAL GEAR HOPEFULLY IT WILL FIX THE PROBLEM ALSO THE BACK SEAT DOUBLE SIDE WOULD NOT GO DOWN FIXED IT AFTER PULLING IT APART AND DRILLING ANOTHER HOLE INTO THE SPRING LOADED CIRCLE THAT HAS A TENCHENER ON IT FIXED THAT ....AND THE DRIVER AND PASSENGER AUTOMATIC SEATS JUST STOPPED MOVING ABOUT HALF WAY SO IT'S VERY HARD FOR ME TO REACH THE PEDAL AND THE AUTOMATIC SIDE MIRRORS DON'T WORK EATHER ONE AND THE ALL FUSES ARE GOOD THEAS ARE ALL SAFETY ISSUES THAT HAVE ME CONCERNED SINCE IT'S ALL I HAVE SO ANYTHING OR ANYWHERE I CAN TAKE IT OR DO TO IT PLEASE CONTACT ME SO IT CAN GET FIXED ASAP FOR THE SHIFTING ISSUE. TY

NHTSA ID 11309404 · filed Feb 15, 2020

SAFETY RECALL 09S09 - SCDS (SPEED CONTROL DEACTIVATION SWITCH) ON FORD MODELS MADE AFTER 95 WITH A TEXAS MADE DEACTIVATION SWITCH THAT WAS MADE POORLY. I PURCHASED A 1996 FORD EXPLORER EDDIE BAUER EDITION 4X4 TRUCK IN DECEMBER OF 2016, FROM A PRIVATE PARTY IN NEVADA.THE VEHICLE WAS PURCHASED MAINLY SO I COULD DELIVER AS PART OF MY JOB DESCRIPTION AND NEEDED SOMETHING WITH 4X4 SINCE I LIVE IN SNOW. DID A TEST DRIVE, EVERYTHING SEEMED TO WORK PROPERLY AND DRIVE NICELY, DROVE IT FROM RENO, NV TO PORTOLA, CA ABOUT 62 MILES, EVERYTHING STILL FINE. THE NEXT DAY I GOT INTO THE VEHICLE, WAS HEADING TO THE GAS STATION WHEN I REALIZED THE SPEEDOMETER WAS NOT WORKING PROPERLY, THE ARM WENT TO 20MPH AND DROPPED TO 0 AND THE VEHICLE BEGAN SHIFTED BAD FROM LOW TO HIGH GEARS ON THE AUTOMATIC TRANSMISSION. AS I CONTINUED TO DRIVE, THE RPM WENT HIGH, LITTLE OVER 3RPH AND FELT LIKE THE TRANSMISSION WAS STICKING OVER DRIVE LIGHT FLASHES, THEN THE CHECK ENGINE LIGHT. DID A CODE READER AND SAID MY SEED SENSOR WAS NO GOOD. REPLACED THE VSS, CHECK ENGINE LIGHT WENT OFF FOR ABOUT 15 MILES, THEN SAME ISSUE.I DID A FULL TIME UP, NO CHANGE,DID ANOTHER READING, SAME CODE FOR SPEED SENSOR REPLACED AGAIN, SAME ISSUE. SEEN ONLINE I HAVE A RECALL ON THE SPEED SENSOR AND CRUISE CONTROL, MADE APPOINTMENT WITH FORD AFTER FLEXPLATE SHREDDED, FORD SENT ME TO A "FRIENDS" MECHANIC WHO REFUSED TO TOUCH MY TRUCK WHO THEN SENT ME TO ANOTHER MECHANIC UNTIL I CALLED FORD AGAIN WHO RESCHEDULED ME TO COME BACK A WEEK LATER. I'M AFRAID TO DRIVE THE CAR ESPECIALLY IN AND OUT OF STATE DUE TO THIS RECALL AND THE SAFETY CONCERNS THAT GO WITH IT. I'D LIKE HELP ON WHAT I CAN DO IN THIS SITUATION AND BE REIMBURSED FOR THE TIME I HAVEN'T DRIVEN MY VEHICLE OR BEEN ABLE TO PERFORM MY DUTIES AT WORK, AND THE MONEY I'VE SPENT FIXING THE ISSUE THAT SHOULDN'T EVEN EXIST.

NHTSA ID 10985040 · filed May 12, 2017
All 148 reports naming driver assistance

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

135
reports

From owner reports, verbatim

SEARCHING BY VIN: [XXX] NUMBER OF OPEN RECALLS: 0 BUT SEARCHING BY MAKE, MODEL, AND MODEL YEAR I FOUND THIS RECALL: HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/SEARCHRESULTS;JSESSIONID=SJ1QWW1GVDDYCS6XGGCHZTLTY2TN4KJKBPXV1GCS9VG9XL8B1ZT5!857755995?PRODTYPE=V&SEARCHTYPE=PROD&TARGETCATEGORY=A&SEARCHCRITERIA.MODEL=EXPLORER&STATS=215181%2C11%2C3%2C1611%2C236%2CEXPLORER&MAKESTATS=&JSONBASEURL=%2FDOWNLOADS%2FFOLDERS%2F&SEARCHCRITERIA.MODEL_YR=1996&SEARCHCRITERIA.MAKE=FORD&SEARCHCRITERIA.PROD_IDS=215181 REPORT RECEIPT DATE: OCT 13, 2009 NHTSA CAMPAIGN NUMBER: 09V399000 COMPONENT(S): VEHICLE SPEED CONTROL THE DEALERSHIP SHOP AND WITH YOUR CHAT REPRESENTATIVE TRIED TO CONVINCE ME THAT THE RECALLS ARE ONLY BY VIN EVEN TOUGH IN YOUR WEB-SITE IT SAYS: "BESIDES THE VIN SEARCH TOOL YOU JUST USED, NHTSA OFFERS ADDITIONAL SAFETY INFORMATION BASED ON A VEHICLE'S MAKE, MODEL, AND MODEL YEAR AND NOT TIED TO ANY PARTICULAR VIN. A SEARCH BY VEHICLE MAKE, MODEL, AND MODEL YEAR GIVES YOU ACCESS TO INFORMATION ABOUT TECHNICAL SERVICE BULLETINS, NHTSA INVESTIGATIONS, AND OWNER COMPLAINTS, AS WELL AS SAFETY RECALLS ON AFTERMARKET EQUIPMENT THAT IS OFTEN NOT LINKED TO A PARTICULAR VIN OR EVEN TO YOUR VEHICLE'S MANUFACTURER. " WHERE IS THE TRUTH? DO I HAVE A RECALL 09V399000 FOR MY VEHICLE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10850829 · filed Mar 21, 2016

WHEN ATTEMPTING TO PRESS THE BRAKES TO STOP THEY OFTEN STICK. I THEN EASY OFF A LITTLE AND PRESS HARD, PUSHING THROUGH THE STICKING. *TR

NHTSA ID 10631105 · filed Sep 5, 2014
All 135 reports naming brakes

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

97
reports

From owner reports, verbatim

SUV SUSPENSION SWAYS LIKE ITS ABOUT TO FLIP. THE DRIVER MUST SLOW DOWN TO REGAIN STABILITY. THIS OCCURS ALWAYS WHEN INCREASING SPEED WHILE IN PASSING LANE OR DURING RAPID ACCELERATION! I FEAR THIS WILL CAUSE A WREAK IN THE FUTURE! *TR

NHTSA ID 10659878 · filed Nov 20, 2014

WHEN EVER I GO OVER A BUMP OR A DIP IN THE ROAD. SOMETHING (SWAY BAR) SEEMS AS IF IT SOMETHING IS CRACKED AND THE TIRE AXES IS ABOUT TO FALL OFF IN THE MIDDLE OF THE ROAD. *TR

NHTSA ID 10631108 · filed Sep 5, 2014
All 97 reports naming suspension

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

89
reports

From owner reports, verbatim

OUR 96 FORD EXPLORER TRANSMISSION HAS SLIPPED OUT OF GEAR AT UNPREDICTABLE TIMES, SPEEDS, AND INCLINES. ONLY HAVE HAD A BACK BUMPER "BUMPED" WHEN THIS HAPPENED, BUT WOULD REALLY LIKE FOR SOME DEPT OR ENTITY TO REFER US TO A TRULY KNOWLEDGEABLE AND EXPERIENCED TRANSMISSION SHOP OR OTHER HELPFUL SOURCE. *TR

NHTSA ID 10313333 · filed Feb 23, 2010

DT: THE VEHICLE STARTED ON FEBRUARY 2, 2005 TOOK IT TO THE DEALER, AND THEY SAID THE WATER PUMP WENT OUT, BUT DID NOT REPLACE IT. ALSO, THERE WAS A RADIATOR LEAK. THEY DID NOT REPLACE ANYTHING. WHEN PUTTING THE VEHICLE INTO GEAR THE TRUCK WILL JERK. FORD SAID THIS WAS THE WAY IT WAS SUPPOSE TO DRIVE. TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, THEY SAID IT WAS THE TRANSMISSION. THE INDEPENDENT MECHANIC COULD TELL IT WAS NOT HOOKED UP PROPERLY. NOW THE INDEPENDENT MECHANIC STATED THIS WAS WHY THE VEHICLE WAS TORN UP DUE TO THE WAY FORD HAD THE CONSUMER DRIVE THE VEHICLE.*AK

NHTSA ID 10137301 · filed Sep 22, 2005
All 89 reports naming transmission

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

83
reports

From owner reports, verbatim

WHILE STATIONARY AND PREPARING TO SAFELY OPERATE THE VEHICLE, THE DRIVER'S SIDE SEAT BELT RECEPTACLE DOES NOT RETAIN THE SEAT BELT. IT MAY HOLD FOR A BRIEF MOMENT, BUT THEN RELEASES THE BELT RENDERING THE SEAT BELT SYSTEM INEFFECTIVE AND UNSAFE.

NHTSA ID 11354896 · filed Sep 14, 2020

TL* THE CONTACT OWNS A 1996 FORD EXPLORER. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT WAS JAMMED AND WOULD NOT UNLATCH. AS A RESULT, THE CONTACT HAD TO CUT THE SEAT BELT. JIM HUDSON FORD (1201 W MAIN ST, LEXINGTON, SC) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 672,000.

NHTSA ID 11066933 · filed Feb 5, 2018
All 83 reports naming seat belts

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

83
reports

From owner reports, verbatim

I PURCHASED THIS EXPLORER THE FIRST YEAR THAT THE V-8 WAS AVAILABLE. THE EXHAUST MANIFOLD FRACTURED 4 TIMES DURING THE 12 YEARS THAT I HAD THE VEHICLE. THE PART COST OVER $300 AND WAS ON "NATIONAL BACKORDER" FOR OVER A YEAR, SO I HAD MY NEPHEW (CERTIFIED WELDER) WELD THE PIECE TOGETHER AND REINSTALLED BY AN AUTO MECHANIC. MY NEPHEW STATED THAT WHEN YOU HAVE "POT-METAL" WELDED TO STEEL, IT WILL ALWAYS FRACTURE, SO THIS PART WAS NEVER MANUFACTURED CORRECTLY. FORD DENIED MY REQUEST FOR REIMBURSEMENT, EVEN AFTER THE 3RD TIME IT FRACTURED (PERSISTENT PROBLEM?) IT RELEASED FUMES INTO THE CAR THROUGH THE VENTS AND FLOORBOARDS. NOW I SEE THERE IS A PROBLEM WITH THE NEWER EXPLORERS AND I FEEL THAT THIS HAS BEEN A MANUFACTURING PROBLEM FOR MANY, MANY YEARS, BUT JUST NOW HAS CAUGHT UP WITH FORD BECAUSE IT WAS INVESTIGATED BY NEWS MEDIA, WHERE I HAD NO RECOURSE BACK IN THE DAY FOR THE CORRECTION ON MY VEHICLE.

NHTSA ID 11046568 · filed Nov 16, 2017

15 MINUTES AFTER PARKING THE VEHICLE AND GETTING OFF THE VEHICLE CAUGHT ONFIRE UNDER THE HOOD IN THE DRIVERS SIDE. THE FIRE EXPANDED QUICKLY CAUGHT DRIVERS SIDE FRONT TIRE AND MOVED ON TO THE ENTIRE MOTOR BEFORE THE FIREFIGHTERS CAME AND STOPPED THE FIRE. *TR

NHTSA ID 10563623 · filed Feb 9, 2014
All 83 reports naming engine

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

70
reports

From owner reports, verbatim

WHILE DRIVING IN "D" IN FIRST TO SECOND IT HAS HAD A PROBLEM SHIFTING BETWEEN THE 1ST AND 2ND GEARS WHEN ACCELERATING AND WILL REV HIGH RPMS AND SOMETIMES DO ABSOLUTLEY NOTHING WHEN DRYING TO MOVE FORWARD UNLESS I DE ACCELERATE AND THEN TRY TO ACCELERATE AGINE THEN FINALLY IT WILL CATCH AND GO IN TO 2ND AND PROCEED TO 3RD AND THEN 4TH AND THEN 5TH ,4TH AND 5TH WHEN ACCELERATING SOUNDS VERY ROUGH WHEN ACCELERATING LIKE IT'S TRYING TO HARD TO DRIVE, LATELY IT JUST THE OTHER DAY I HAD TROUBLE GETTING IT TO GO IN TO D TO 1ST 2ND 3RD AUTOMATIC TRANSMISSION SHIFTING WAS NOT WANTING TO CATCH HAD T OK TRY 3-6 TIMES DE ACCELERATING AND ACCELERATING TO TRY TO GET IT TO GO FINALT IT CAUGHT AND I WAS ABLE TO DRIVE IT SO I STOPPED AT THE PARTS STORE HAD THEM DO A SCAN AND THE ONLY CODE THAT CAME UP WAS P1701 THEY LOOKED IT UP AND IT SAID SOMETHING TO DO WITH TROUBLE IN REVERSE WITCH IN REVERSE HAS NO PROBLEM AT ALL SO I'M A LITTLE CONFUSED ABOUT IT AND ALSO A LITTLE SCARED TO DRIVE IT WHEN THIS IS MY ONLY TRANSPORTATION AND IF IT WON'T ENGAGE IN TO GEAR WHEN ACCELERATING WHEN IN D THAT COULD BE POTENTIALLY DANGEROUS ALSO THE ODOMETER AND SPEEDOMETER DO NOT WORK WAS TOLD IT WAS VEHICLE SPEED SENSOR SO I REPLACED IT STILL HAD ISSUE SO I REPLACED THE ODOMETER SPIRAL GEAR HOPEFULLY IT WILL FIX THE PROBLEM ALSO THE BACK SEAT DOUBLE SIDE WOULD NOT GO DOWN FIXED IT AFTER PULLING IT APART AND DRILLING ANOTHER HOLE INTO THE SPRING LOADED CIRCLE THAT HAS A TENCHENER ON IT FIXED THAT ....AND THE DRIVER AND PASSENGER AUTOMATIC SEATS JUST STOPPED MOVING ABOUT HALF WAY SO IT'S VERY HARD FOR ME TO REACH THE PEDAL AND THE AUTOMATIC SIDE MIRRORS DON'T WORK EATHER ONE AND THE ALL FUSES ARE GOOD THEAS ARE ALL SAFETY ISSUES THAT HAVE ME CONCERNED SINCE IT'S ALL I HAVE SO ANYTHING OR ANYWHERE I CAN TAKE IT OR DO TO IT PLEASE CONTACT ME SO IT CAN GET FIXED ASAP FOR THE SHIFTING ISSUE. TY

NHTSA ID 11309404 · filed Feb 15, 2020

NOTICED THAT THE RECLINER HANDLE WAS BENT ON THE DRIVERS SIDE. THE NEXT TIME I WENT TO RECLINE THE SEAT THE HANDLE BROKE OFF AT THE RIVET POINT. COMMON PROBLEM ACCORDING TO THE DEALER. THE PART CAN ONLY BE BOUGHT FROM FORD AND THE COST IS $100. THERE WAS A SERVICE BULLETIN FOR THIS PROBLEM FOR A LATER YEAR EXPLORER. DEALER SAID THE NEW PART IS MORE HEAVY DUTY AND MADE TO REPLACE THE STOCK VERSION THAT WAS LIGHT DUTY. NO RECALL WAS ISSUED AND THEY HAVE STOPPED MAKING THE PART. *TR

NHTSA ID 10473996 · filed Sep 5, 2012
All 70 reports naming interior & seats

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

64
reports

From owner reports, verbatim

SUDDEN UNINTENTIONAL ACCELERATION: ON THREE DIFFERENT OCCASIONS, FROM YEARS 1998-2015. THE FIRST INCIDENT OCCURRED IN TOWN, 1998. I HAD TO APPLY THE EMERGENCY BRAKE TO DISENGAGE THE SURGING ACCELERATOR. I HAD THE VEHICLE TOWED TO THE DEALER, WHO COULD FIND NOTHING WRONG. PERHAPS A FLOOR MAT PROBLEM, THEY SAID. I REPLACED THE MATS WITH AN AFTER MARKET PAIR- SUV COMPATIBLE AND MUD RESISTANT WITH MANY, GRIPPERS ON THE UNDERSIDE. WITHIN A YEAR, I QUIT DRIVING THE VEHICLE AND MY HUSBAND TOOK THE EXPLORER AS HIS DAILY DRIVER. HE NEVER EXPERIENCED THE PROBLEM, I HAD HAD. I SOLD MY CAR AFTER RETIREMENT AND ON OCCASION NOW DRIVE THE 1996 FORD EXPLORER AGAIN. I HAVE HAD TWO MORE INCIDENTS OF SUA WITHIN 2014-2015 - BOTH ON THE INTERSTATE, BOTH WITH THE REPLACEMENT MATS. AT THE BEGINNING OF BOTH TRIPS, I ENSURED THAT THE MAT LOOKED A SAFE DISTANCE FROM THE PEDALS. BUT-BOTH TIMES, THAT THE UNINTENTIONAL ACCELERATION HAPPENED, I REACHED DOWN AND GRABBED THE MAT BEHIND MY FEET AND PULLED IT AWAY FROM THE ACCELERATOR PEDAL. THIS DISENGAGED THE RUNAWAY SPEED. I BELIEVE THE PROBLEM IS NOT ONLY THE MANUFACTURING STRUCTURE OF THE MATS, BUT THE SIZE/SHAPE OF THE FORD PEDAL. THE PEDAL SIZE IS A PROBLEM FOR SHORT STATURE DRIVERS. I AM 5'1" AND I MUST PULL THE SEAT FAR ENOUGH FORWARD TO REACH THE PEDAL, BUT TRY TO STAY A SAFE DISTANCE AWAY FROM THE STEERING WHEEL AIRBAG. THIS LEAVES ME STRETCHING MY FOOT/TOES TO REACH THE PEDAL AND APPLYING PRESSURE IN AN AREA THAT CAUSES THE FLOOR MAT TO GET STUCK UNDER THE ACCEL. PEDAL. I DID REMOVE THE MAT, COMPLETELY!, NOW! ALL THREE INCIDENTS WERE UNEXPECTED AND PANIC ATTACKS TO MY CORE. I AM IMMENSELY FORTUNATE TO NOT HAVE KILLED SOMEONE OR MYSELF. IT REALLY CONCERNS ME THAT SOMEONE ELSE WOULD OWN MY FORD EXPLORER, AND NOT KNOW OF THIS HIDDEN DANGER. MY VEHICLE HAS ONLY ABOUT 84,000 MILES ON IT.

NHTSA ID 10903334 · filed Sep 2, 2016

WHEN EVER I GO OVER A BUMP OR A DIP IN THE ROAD. SOMETHING (SWAY BAR) SEEMS AS IF IT SOMETHING IS CRACKED AND THE TIRE AXES IS ABOUT TO FALL OFF IN THE MIDDLE OF THE ROAD. *TR

NHTSA ID 10631108 · filed Sep 5, 2014
All 64 reports naming body & structure

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

47
reports

From owner reports, verbatim

I OWN A 1996 FORD EXPLORER SPORT 4X4, 4.0 LITER V6 WITH 5 SPEED MANUAL TRANSMISSION. THIS IS A MOTOR MADE IN GERMANY AND THE TRUCK, IN THE LOUISVILLE, KY. FORD PLANT. RODENTS TOOK UP RESIDENCE IN THE HEATING SYSTEM, AND FILLED THE HEATER BLOWER ASSEMBLY AND DUCTING WITH SCAVENGED MATERIALS, WHICH TOOK UP APPROX. 1 CUBIC FOOT OF SPACE, ONCE EXTRACTED. MUCH TO MY BENEFIT, THE MATERIAL JUST SO HAPPENED TO BE FIRE RESISTANT STUFFING FROM MY ARCHERY TARGET, STORED IN THE SAME BUILDING. I STARTED MY VEHICLE AND IMMEDIATELY UPON TURNING ON THE HEATER, I HEARD A TERRIBLE NOISE WHICH ENDED ABRUPTLY. MY HEATER STOPPED WHEN THE NOISE STOPPED. IN AN EFFORT TO DIAGNOSE THE PROBLEM I INSPECTED THE ENGINE COMPARTMENT. I THEN NOTICED A BURNT SMELL, BUT SAW NO SMOKE. UPON REPLACING MY BLOWER MOTOR I INSPECTED THE OLD ONE, WHICH HAS CHARRED REMNANTS OF THE FOREIGN MATERIAL INSIDE AND WRAPPED AROUND THE ELECTRICAL COMPONENTS. THE ONLY OPENING TO THE INNER COMPONENTS OF THE BLOWER MOTOR IS ABOUT 1" IN DIAMETER AND HAS A RUBBER TUBE PLUGGED INTO IT. IT APPEARED UNDISTURBED AND WAS CONNECTED WHEN I FIRST SERVICED IT. I ALSO DISCOVERED AN OPENING ON THE LOWER SIDE OF THE BLOWER FAN HOUSING, NEAR THE FIREWALL. THIS UNOBSTRUCTED OPENING FACILITATED THE RODENTS' ENTRY TO THE HEATING SYSTEM. IT IS OF MY OPINION THIS IS UNSAFE, AND HAD THE FOREIGN MATERIAL NOT BEEN FLAME RESISTANT, I'M CONVINCED MY VEHICLE WOULD HAVE BURNED. I ENTERED MY VIN NUMBER INTO FORD'S OFFICIAL WEB SITE, AND WAS RETURNED ZERO RESULTS FOR RECALLS OF ANY SORT. I DID NOT FIND ANY RECALLS RELATED TO HEATER BLOWERS FOR SIMILAR MODELS EITHER. I HAVE REPAIRED THE HEATING SYSTEM BUT AM AT A LOSS FOR HOW TO PREVENT THIS IN THE FUTURE, AS THIS OPENING STILL EXISTS AND I'M UNAWARE OF ANY SANCTIONED REMEDIES. *TR

NHTSA ID 10560811 · filed Jan 21, 2014

APPROXIMATELY ONE DAY AFTER TRUCK WAS PURCHASED FROM DEALER, IT WAS NOTED THAT, WITH THE EXCEPTION OF THE DRIVER'S WINDOW, NONE OF THE WINDOWS IN THE TRUCK WOULD OPEN. THIS IS A SAFETY HAZARD AS IN THE EVENT OF AN ACCIDENT, PASSENGERS IN THE BACK SEAT WOULD NOT BE ABLE TO OPEN WINDOWS IF NEEDED FOR ESCAPE (DOORS IN PASSENGER SECTION OF TRUCK DID NOT WORK EITHER. SEE PREVIOUS COMPLAINT). *TR

NHTSA ID 10535187 · filed Aug 13, 2013
All 47 reports naming visibility

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

47
reports

From owner reports, verbatim

WAS DRIVING A 1996 FORD EXPLORER ON DRY CONCRETE ON A 2 YEAR OLD (I.E., IN GREAT CONDITION) INTERSTATE HIGHWAY AT 75 MPH. WAS DRIVING PERFECTLY STRAIGHT, NOT CHANGING LANES, NOTHING. SUDDENLY AND VIOLENTLY, THE VEHICLE SWERVED FIRST TO THE LEFT, THEN TO THE RIGHT. THE VEHICLE WENT OVER AN ICE HUMP ON THE SIDE OF THE RIGHT SHOULDER, WENT AIRBORNE, AND SLID TO A STOP IN THE DITCH. NO AIRBAGS DEPLOYED, NO SEAT BELT BRUISES, SO VERY FORTUNATE THAT THE RUNOUT WAS CLEAR AND SMOOTH. THE 2 DRIVER-SIDE TIRES WERE FLAT AND NO LONGER MOUNTED ON THE RIMS. BOTH DRIVER-SIDE RIMS WERE BENT, BOTH DRIVER SIDE HUBS WERE BENT, REAR AXLE WAS BENT. ITEM OF NOTE -- THE TIRES WERE FINE, AND ARE STILL IN-USE ON THE VEHICLE AFTER REPAIRS WERE MADE. NO PATCHES WERE NECESSARY. DRIVER AND PASSENGER ARE ABSOLUTELY POSITIVE THAT THIS WAS A VEHICLE MALFUNCTION, NOT CAUSED BY DRIVER ERROR OR ROAD CONDITIONS. 2 REPAIR SHOPS (FORD DEALERSHIP AND INDEPENDENT SHOP) COULD FIND NO CAUSE FOR THE SWERVING. *JB

NHTSA ID 10183104 · filed Feb 20, 2007

1996 EXPLORER FRONT END BEGAN SHAKING VIOLENTLY. VEHICLE THEN PULLED TO THE RIGHT AND CONSUMER LOST CONTROL STRIKING A GUARD RAIL. *TS THE STEERING ARM BROKE ON THE RIGHT WHEEL RESULTING IN AN ACCIDENT. *NM

NHTSA ID 10154050 · filed Feb 17, 2006
All 47 reports naming steering

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

45
reports

From owner reports, verbatim

WHILE DRIVING IN "D" IN FIRST TO SECOND IT HAS HAD A PROBLEM SHIFTING BETWEEN THE 1ST AND 2ND GEARS WHEN ACCELERATING AND WILL REV HIGH RPMS AND SOMETIMES DO ABSOLUTLEY NOTHING WHEN DRYING TO MOVE FORWARD UNLESS I DE ACCELERATE AND THEN TRY TO ACCELERATE AGINE THEN FINALLY IT WILL CATCH AND GO IN TO 2ND AND PROCEED TO 3RD AND THEN 4TH AND THEN 5TH ,4TH AND 5TH WHEN ACCELERATING SOUNDS VERY ROUGH WHEN ACCELERATING LIKE IT'S TRYING TO HARD TO DRIVE, LATELY IT JUST THE OTHER DAY I HAD TROUBLE GETTING IT TO GO IN TO D TO 1ST 2ND 3RD AUTOMATIC TRANSMISSION SHIFTING WAS NOT WANTING TO CATCH HAD T OK TRY 3-6 TIMES DE ACCELERATING AND ACCELERATING TO TRY TO GET IT TO GO FINALT IT CAUGHT AND I WAS ABLE TO DRIVE IT SO I STOPPED AT THE PARTS STORE HAD THEM DO A SCAN AND THE ONLY CODE THAT CAME UP WAS P1701 THEY LOOKED IT UP AND IT SAID SOMETHING TO DO WITH TROUBLE IN REVERSE WITCH IN REVERSE HAS NO PROBLEM AT ALL SO I'M A LITTLE CONFUSED ABOUT IT AND ALSO A LITTLE SCARED TO DRIVE IT WHEN THIS IS MY ONLY TRANSPORTATION AND IF IT WON'T ENGAGE IN TO GEAR WHEN ACCELERATING WHEN IN D THAT COULD BE POTENTIALLY DANGEROUS ALSO THE ODOMETER AND SPEEDOMETER DO NOT WORK WAS TOLD IT WAS VEHICLE SPEED SENSOR SO I REPLACED IT STILL HAD ISSUE SO I REPLACED THE ODOMETER SPIRAL GEAR HOPEFULLY IT WILL FIX THE PROBLEM ALSO THE BACK SEAT DOUBLE SIDE WOULD NOT GO DOWN FIXED IT AFTER PULLING IT APART AND DRILLING ANOTHER HOLE INTO THE SPRING LOADED CIRCLE THAT HAS A TENCHENER ON IT FIXED THAT ....AND THE DRIVER AND PASSENGER AUTOMATIC SEATS JUST STOPPED MOVING ABOUT HALF WAY SO IT'S VERY HARD FOR ME TO REACH THE PEDAL AND THE AUTOMATIC SIDE MIRRORS DON'T WORK EATHER ONE AND THE ALL FUSES ARE GOOD THEAS ARE ALL SAFETY ISSUES THAT HAVE ME CONCERNED SINCE IT'S ALL I HAVE SO ANYTHING OR ANYWHERE I CAN TAKE IT OR DO TO IT PLEASE CONTACT ME SO IT CAN GET FIXED ASAP FOR THE SHIFTING ISSUE. TY

NHTSA ID 11309404 · filed Feb 15, 2020

ALL FOUR WINDOWS INTERMITTENTLY STOP WORKING. CANNOT GO UP OR DOWN. DOESNT HAVE A PREFERENCE AS TO WHEN, HAPPENS WHEN THE CAR IS OFF OR ON.

NHTSA ID 11123521 · filed Aug 30, 2018
All 45 reports naming electrical

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

41
reports

From owner reports, verbatim

I WAS DRIVING MY FORD EXPLORER AND MY TIRE ON THE DRIVER FRONTSIDE WENT OUT AND MY STEERING WHEEL LOCKED UP ON ME AND THEN MY VEHICLE HIT THE CURVE AND FLIPPED OVER 15 OR 16 TIMES BEFORE IT STOPPED I WAS FEELING ALL OVER THE ROAD I HAD MY SET BELT ON BUT MY AIR BAGS NEVER CAME OUT AND I WAS ONLY GOING 25 OR 30 AND I WAS ON A CITY STREET TURNING INTO THE NEXT LANE WHEN THE TIRE WENT OUT AND MY VEHICLE FLIPPED YES POLICE ACCOUNT REPORT #170042354 I'M NOT SURE WHAT HAPPENED I WAS IN SHOCK THAT IT HAPPENED SO QUICKLY AND I WAS HAPPY TO BE A LIVE MY FORD EXPLORER IS TOTALLY DESTROYED.

NHTSA ID 10984405 · filed May 9, 2017

ON 8 AUG 09, MY RIGHT REAR TIRE BLEW OUT WHILE GOING NORTH ON I95 AT EXIT 132 NEAR ROCKY MOUNT, NC. MY SUV FLIPPED OVER A FEW TIMES AND MY DAUGHTER AND I ENDED UP UPSIDE DOWN LOOKING AT THE TRAFFIC. I NOTICED THAT MY AIR BAG DID NOT DEPLOY. *TR

NHTSA ID 10283021 · filed Sep 6, 2009
All 41 reports naming airbags

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

33
reports

From owner reports, verbatim

DRIVING TRUCK DOWN WISCONSIN AVENUE IN APPLETON WHEN TRUCK REFUSED TO SHIFT. IMMEDIATELY BROUGHT TRUCK INTO TO WISCONSIN MOTORS SALES AND SERVICE AND WAS INFORMED THE TRANSMISSION HAD FAILED IN TRUCK. TRUCK HAD JUST BEEN PURCHASED TEN DAYS EARLIER. *TR

NHTSA ID 10535179 · filed Aug 13, 2013

THE VEHICLE BEGAN HESITATING DURING TAKEOFF, ALLOWING THE ENGINE TO EXPERIENCE HIGH RPM'S BUT VERY LITTLE ACCELERATION. THE VEHICLE THEN BEGAN TO NOT FALL INTO 1ST GEAR, WHEN YOU SHIFTED THE CAR INTO DRIVE FROM PARK THE VEHICLE WOULD HESITATE FOR ABOUT 4 SECONDS THEN LURCH HEAVILY, THE VEHICLE ALSO DOES THIS AT EVERY STOP, AFTER YOU MAKE A COMPLETE STOP AND PRECEDE TO ATTEMPT TO DRIVE AGAIN THE VEHICLE WILL RPM AS YOU PUSH THE ACCELERATOR BUT WON'T MOVE FOR ABOUT 4 SECONDS, AFTER THE 4 SECONDS THE VEHICLE LURCHES FORWARD HEAVILY AND SPINS BOTH REAR TIRES. *TR

NHTSA ID 10503132 · filed Mar 15, 2013
All 33 reports naming powertrain (other)

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

26
reports

From owner reports, verbatim

THE RIMS ON THIS 1996 FORD EXPLORER-EDDIE BAUER EDITION ARE SHOWING FRACTURES THROUGHOUT THE FACE. THIS HAS WEAKENED THE STABILITY OF THE RIMS.

NHTSA ID 11233643 · filed Jul 21, 2019

I WAS DRIVING MY FORD EXPLORER AND MY TIRE ON THE DRIVER FRONTSIDE WENT OUT AND MY STEERING WHEEL LOCKED UP ON ME AND THEN MY VEHICLE HIT THE CURVE AND FLIPPED OVER 15 OR 16 TIMES BEFORE IT STOPPED I WAS FEELING ALL OVER THE ROAD I HAD MY SET BELT ON BUT MY AIR BAGS NEVER CAME OUT AND I WAS ONLY GOING 25 OR 30 AND I WAS ON A CITY STREET TURNING INTO THE NEXT LANE WHEN THE TIRE WENT OUT AND MY VEHICLE FLIPPED YES POLICE ACCOUNT REPORT #170042354 I'M NOT SURE WHAT HAPPENED I WAS IN SHOCK THAT IT HAPPENED SO QUICKLY AND I WAS HAPPY TO BE A LIVE MY FORD EXPLORER IS TOTALLY DESTROYED.

NHTSA ID 10984405 · filed May 9, 2017
All 26 reports naming other / unspecified

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

23
reports

From owner reports, verbatim

I PURCHASED THIS EXPLORER THE FIRST YEAR THAT THE V-8 WAS AVAILABLE. THE EXHAUST MANIFOLD FRACTURED 4 TIMES DURING THE 12 YEARS THAT I HAD THE VEHICLE. THE PART COST OVER $300 AND WAS ON "NATIONAL BACKORDER" FOR OVER A YEAR, SO I HAD MY NEPHEW (CERTIFIED WELDER) WELD THE PIECE TOGETHER AND REINSTALLED BY AN AUTO MECHANIC. MY NEPHEW STATED THAT WHEN YOU HAVE "POT-METAL" WELDED TO STEEL, IT WILL ALWAYS FRACTURE, SO THIS PART WAS NEVER MANUFACTURED CORRECTLY. FORD DENIED MY REQUEST FOR REIMBURSEMENT, EVEN AFTER THE 3RD TIME IT FRACTURED (PERSISTENT PROBLEM?) IT RELEASED FUMES INTO THE CAR THROUGH THE VENTS AND FLOORBOARDS. NOW I SEE THERE IS A PROBLEM WITH THE NEWER EXPLORERS AND I FEEL THAT THIS HAS BEEN A MANUFACTURING PROBLEM FOR MANY, MANY YEARS, BUT JUST NOW HAS CAUGHT UP WITH FORD BECAUSE IT WAS INVESTIGATED BY NEWS MEDIA, WHERE I HAD NO RECOURSE BACK IN THE DAY FOR THE CORRECTION ON MY VEHICLE.

NHTSA ID 11046568 · filed Nov 16, 2017

TL* THE CONTACT OWNS A 1996 FORD RANGER. THE CONTACT STATED THE STRAPS TO THE GAS TANK RUSTED AND BROKE CAUSING THE GAS TANK TO DROP TANK DROPPED ONTO DRIVESHAFT CAUSING FUEL LEAKAGE. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 194,000. UPDATED 09/29/2011 *LN *TR

NHTSA ID 10419805 · filed Aug 17, 2011
All 23 reports naming fuel system

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

12
reports

From owner reports, verbatim

MY WIFE AND I ARE SCARED TO DRIVE OUR 96 EXPLORER ONCE WE LEARNED OF ALL THE RECALLS ( REAR SIDE GLASS, BAD SUSPENSION, EXTERIOR LIGHTING, HEADLIGHTS.) JUST TO NAME A FEW I KNOW OF. *TR

NHTSA ID 10367349 · filed Nov 24, 2010

THE MULTI-FUNCTION SWITCH OPERATING THE WINDSHIELD WIPERS AND TURN SIGNALS FAILS, RESULTING IN TURN SIGNAL STAYING IN THE ON POSITION AND RESULTS IN WIRE SHORTAGE INSIDE THE STEERING COLUMN, CAUSING ELECTRICAL SMOKE TO COME OUT OF THE STEERING COLUMN. HAD I NOT MANUALLY PUSHED THE SWITCH OFF, THERE WOULD HAVE BEEN FIRE WITHIN SECONDS. THIS HAS NOW HAPPENED TWICE IN THE SAME VEHICLE. THE SWITCH WAS REPLACED THE FIRST TIME, IN 2006. THAT SWITCH ALSO FAILED, BUT I WAS TOLD THE PART WAS ONLY UNDER WARRANTY FOR 12/12, SO I CANNOT HAVE IT REPLACED FOR FREE. SINCE IT IS FAULTY, (NOT CAUSED BY THE DRIVER) AND IS A MAJOR SAFETY HAZARD THAT COULD LEAD TO INJURY OR DEATH, I BELIEVE IT IS IMPORTANT TO RAISE AWARENESS AND GET THIS HANDLED IMMEDIATELY. *TR

NHTSA ID 10302342 · filed Jan 26, 2010
All 12 reports naming exterior lighting

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

AIR CONDITIONER FAN FAILED.

NHTSA ID 603510 · filed Aug 29, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .