2001 Ford Explorer Owner Complaints

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 03V281000 (SEATS). THE CONTACT STATED THAT HER SON NOTICED THAT THE FRONT DRIVER'S SEAT WAS HARD TO RECLINE UP AND DOWN. THE VEHICLE WAS TAKEN THREE TIMES TO SHAKER'S FAMILY FORD LINCOLN (831 STRAITS TURNPIKE, WATERTOWN, CT 06795) FOR THE RECALL. ON THE FIRST DEALER VISIT, THE MECHANIC WAS UNABLE TO REMOVE THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT. ON THE SECOND VISIT, THE DEALER WAS ABLE TO REMOVE THE UPPER BOLT AND INSTALLED A NEW BOLT HOWEVER, THE CONTACT BELIEVED THAT THE DEALER DAMAGED THE SEAT IN THE PROCESS OF INSTALLING THE NEW BOLT. THE CONTACT STATED THAT THE SEAT NO LONGER RECLINED AND NEEDED THE MIDDLE ROW SEATS TO KEEP IT UPRIGHT. ON THE THIRD VISIT, THE CONTACT WAS INFORMED THAT THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DECLINED TO OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 143,800.

NHTSA ID

11415270

Incident

May 20, 2020

Mileage

143,800 mi

SMOKE COMING FROM STEERING... CAN FEEL A CHANGE IN ENGINE WHILE DRIVING, FEELS LIKE A ROUGH RIDE, AND OVERDRIVE STARTS TO FLASH.

NHTSA ID

11388765

Incident

Jan 10, 2019

TL* THE CONTACT OWNED A 2001 FORD EXPLORER. WHILE DRIVING, A BURNING ODOR WAS PRESENT AND THE AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT NOTICED FLAMES UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS NOT AWARE IF A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A RESIDENCE AND DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

11206286

Incident

May 2, 2019

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE LEAKED ANTI-FREEZE AND TRANSMISSION FLUID. THERE WAS ALSO RUST UNDERNEATH THE VEHICLE AND A HOLE IN THE RUNNING BOARDS, WHICH ALMOST CAUSED THEM TO DETACH. THE CONTACT CLAIMED THAT THE GROUND COULD BE SEEN THROUGH THE HOLE. THE VEHICLE ALSO PRODUCED THICK SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT PLANNED TO HAVE THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 170,000.

NHTSA ID

11187507

Incident

Mar 16, 2019

Mileage

170,000 mi

THE VEHICLE ROLLED OVER ON ITS SIDE ON DRY PAVEMENT ON THE FWY AT THE POSTED SPEED LIMIT IN GOOD WEATHER CONDITIONS. NO OTHER VEHICLE WAS INVOLVED, THE CAR SKIDED WHEN I ATTEMPTED TO CHANGE LANES. I WENT INTO A SKID AND THE CAR TURNED ON ITS SIDE.

NHTSA ID

11088800

Incident

Apr 16, 2018

Mileage

251,000 mi

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY, THE CHILD SAFETY LOCKS ARE NOT FUNCTIONING ON THE REAR DOORS COULD NOT BE OPENED FROM THE INSIDE, BUT ONLY FROM OUTSIDE THE VEHICLE. MARYSVILLE FORD IN MARYSVILLE, WASHINGTON WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30. *TT *TR

NHTSA ID

11065729

Incident

Dec 1, 2000

Mileage

30 mi

I HAVE A GREAT 2001 FORD EXPLORER BUT IT STARTED LEAKING FROM THE ROOF AND THE LEAK SOURCE CAN NOT BE FOUND. THERE WAS NO DAMAGE, JUST SOMETHING CHANGED. THERE IS NOW MOLD ALL OVER THE INTERIOR AND ITS POSING A GREAT HEALTH RISK TO MYSELF AND ANY OCCUPANTS. I WOULD LIKE THE PROBLEM FIXED BY FORD.

NHTSA ID

11053355

Incident

Sep 30, 2017

THE EXTIRER DOOR HADLE KEEP BREAKING CAN NOT GET INTO VEHICLE WITH OUT GOING THRU BACK DOOR.IF I HAD AN ACCIDENT THERE WOULD BE NO WAY SO.EO E COULD GET ME OUT.I HAVE OWNED VEHICLE FOR 2 YEARS AND I HAVE REPLACED ED THEM 3 TIMES AND AGAIN THEY ARE BROKEN.

NHTSA ID

11034482

Incident

Jun 12, 2002

AIR BAG LIGHT ON SINCE I PURCHASED THE VEHICLE FROM A PRIVATE PARTY IN 2014.

NHTSA ID

11005609

Incident

Jul 7, 2014

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 35 MPH, THE FRONT PASSENGER WHEEL SEIZED AND CAUSED THE CONTACT TO HEAD TOWARDS ONCOMING TRAFFIC. THERE WAS NO CRASH INVOLVED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED. IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL BEARING DISINTEGRATED. THE VEHICLE WAS REPAIRED AND THE WHEEL BEARING WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,600.

NHTSA ID

10985858

Incident

May 13, 2017

Mileage

128,600 mi

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THE DRIVER SIDE TURN SIGNAL FAILED TO ILLUMINATE INSIDE AND OUTSIDE THE VEHICLE. ALSO, THE BRAKE LIGHTS FAILED TO ILLUMINATE. WHEN THE STEERING COLUMN WAS TILTED TO THE UPPER POSITION, THE INTERIOR AND EXTERIOR TURN SIGNAL LIGHTS AND THE BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ID

10959861

Incident

Mar 9, 2016

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. DURING COLDER TEMPERATURES, THE FAILURE WORSENED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DIAGNOSIS WAS NOT DISCLOSED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 05/17/17*LJ *CN

NHTSA ID

10954908

Incident

Feb 15, 2001

Mileage

1,000 mi

DRIVING AROUND 30 MPH ON A FLAT STRAIGHT PAVED ROAD WHEN IT SUDDENLY SHIFTED INTO 4 WHEEL LOW.

NHTSA ID

10908002

Incident

Sep 3, 2016

Mileage

147,000 mi

SWITCHED INTO 4 WHEEL DRIVE LOW WITHOUT A COMMAND WHILE DRIVING AROUND 30 MPH ON A DRY LEVEL PAVED ROAD.

NHTSA ID

10905597

Incident

Sep 4, 2016

Mileage

146,500 mi

TL* THE CONTACT OWNED A 2001 FORD EXPLORER. WHILE DRIVING 55 MPH, THE CONTACT STEERED TO THE RIGHT AND THE VEHICLE SKIDDED AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED FOUR BROKEN RIBS AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 10/19/16*LJ

NHTSA ID

10904549

Incident

Aug 14, 2016

Mileage

115,000 mi

THE S.U.V LEAKS WATER IN CAUSING ISSUES I HAD TO REPLACE THE BRAIN AND FUSE BOX NOW MINEXPENSIVE HAS A DRAINAGE OF ITS BATTREY AND THE LIGHT DONE GO OFF I REPLACED THE BATTREY AN ALTNATOR.AN AS WELL.FORD SHOULD FIX IT THY HE TO MANY ISSUES LIKE THIS.PARKED IN DRIVE WAY.

NHTSA ID

10883827

Incident

Jul 2, 2016

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD THUMP COMING FROM THE REAR HATCH WINDOW. UPON FURTHER INVESTIGATION, THE REAR HATCH WINDOW WAS LOOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. ....UPDATED 07/05/16 *BF UPDATED 07/13/16.*JB

NHTSA ID

10862579

Incident

Feb 7, 2016

Mileage

72,000 mi

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL WITH FORCE AND THE PASSENGER SEAT INDEPENDENTLY FOLDED FORWARD AND THEN BACKWARDS. THE SEAT WOULD NO LONGER HOLD ITS UPRIGHT POSITION AND HAD TO BE PROPPED UP BY FOLDING DOWN THE REAR SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WELD ON THE BACK OF THE SEAT HAD FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V281000 (SEATS). THE APPROXIMATE FAILURE MILEAGE WAS 66,500. UPDATED 04/04/16*LJ A BOLT WAS REPLACED IN THE SEAT BACK. UPDATED 04/05/16.*JB

NHTSA ID

10794727

Incident

Sep 1, 2015

Mileage

66,500 mi

MAIN PROBLEM AT THE MOMENT IS A CLICKING, KNOCKING NOISE THAT SOUNDS LIKE IS COMING FROM UNDERNEATH TRUCK IN THE MIDDLE. YOU CAN FEEL TRUCK SHAKE/VIBRATE WHEN YOU HEAR THE NOISE. PREVIOUS PROBLEMS LUG BOLTS CAME LOOSE AND ALMOST CAUSE TIRE TO FALL OFF. OTHER PROBLEM TRUCK STARTED OFF SOUNDING LIKE THE BRAKE PADS WERE GOING THEN THE TRUCK STARTED MAKING A HORRIBLE GRINDING NOISE . FELT LIKE THE ENGINE WAS GOING TO FALL OUT. ENDED UP BEING FRONT PASSENGER SIDE TIRE. RIM HAD STATTERED.

NHTSA ID

10790422

Incident

Nov 9, 2015

Mileage

167,218 mi

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,699.

NHTSA ID

10781597

Incident

Sep 21, 2015

Mileage

119,699 mi

WAS MAKING A RIGHT HAND TURN FROM A CITY STREET INTO MY COMMUNITY AND ABOUT 90 DEGREES INTO THE TURN THE STEERING LOCKED UP AND I WAS HEADED FOR THE MEDIAN. I STOPPED WITH THE BRAKES AND LOOKED DOWN AT THE DASH AND THE BATTERY PICTURE WAS RED WHICH HELPED ME TO REALIZE THE CAR HAD TURNED OFF. I PUT THE CAR IN PARK AND THEN STARTED IT UP AND THE PROBLEM WAS GONE.

NHTSA ID

10780911

Incident

Oct 4, 2015

Mileage

240,000 mi

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING, THE FRONT DRIVER SIDE SEAT BELT WOULD SUDDENLY UNLOCK. IN ADDITION, THE DRIVER SIDE AND PASSENGER SIDE FRONT SEATS WOULD MOVE FORWARD WHEN MAKING A SUDDEN STOP AND THE PASSENGER SIDE DOOR AND HATCH DOOR WOULD NOT OPEN. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 166,694.

NHTSA ID

10780714

Incident

Oct 2, 2014

Mileage

166,694 mi

ON DRIVING MY TRUCK IT SLOWED DOWN ALMOST TO A STOP THEN MOVED BUT CONTINUED TO PUTTER AND SLOW DOWN--I GOT SCARED AND GOT IT IN MY DRIVEWAY AND CALLED AA TO TOW TO MY SERVICE MECHANIC--THE MECHANIC HAD IT FOR 2 DAYS AND COULD FIND NOTHING WRONG WITH IT---I TOLD HIM I FELT IT WAS IN THE GEARSHIFT AUTOMATIC AS WHEN I PUT IT IN P IT LUNGES FORWARD AND I HAVE TO PUT MY FOOT ON THE BRAKE AGAIN--ALSO WHEN I HAVE IT IN D THE GEARSHIFT DOES NOT STAY IN THE MIDDLE, AS IT ALWAYS DID. HE SAID IT MIGHT BE WATER IN THE GAS, WHICH I SAID NO TO. I KNOW MY VEHICLE AS I HAD IT FROM DAY ONE AND IT DID NOT DRIVE LIKE THAT. IT HAS ONLY 110,000 MILES ON IT AND I TOOK GOOD CARE OF IT FOR UPKEEP AND NOW THAT I AM RETIRED AND AGE 70, MONEY TO REPAIR DOES NOT COME EASY WITH SMALL PENSION AND SOCIAL SECURITY.

NHTSA ID

10764649

Incident

Sep 1, 2015

Mileage

109,400 mi

FRAME /BODY MOUNTS, CREAK, SQUAWK CRUNCH , THE NOISE IS MOST NOTICEBLE WHEN TURNING OR HITTING BUMPS. SOME PEPLE ALSO DESCRIBE THE NOISE A HAMMER BEATING UNDER THE VEHICLE, THE CAUSE IS DETERIORATE BODY TO FRAME MOUNT CUSHIONS, THESE CUSHIONS APPER TO HAVE BEEN MADE OF SUBSTANDARD MATERIAL, MUCH LIKE CHINESE VALVE STEMS THAT CAUSE SO MUCH TROUBLE AFTER A FEW YEARS THE BODY MOUNTS DRY ROT , CRUMBLE AND LITERALLY FALL APART, THIS A TERRIBLE, THIS CAN PROVOKED A ACCIDENT.

NHTSA ID

10763311

Incident

Sep 15, 2013

Mileage

99,776 mi

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN MANUFACTURER RECALL. THE DEALER PERFORMED THE REPAIR, BUT THE FAILURE RECURRED. THE CONTACT NOTICED SMOKE NEAR THE ENGINE COMPARTMENT THAT ENTERED THE VEHICLE NEAR THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

10725337

Incident

Sep 17, 2007